8.9
José Raúl
Travelled solo
Booked on Amimir.com
June 2024
Very good
Attentive and very friendly staff
Personal atentos y muy amables
The air conditioning in the dining room and bar does not work well and it was very hot.
El aire acondicionado del comedor y del bar no funciona bien y hacia mucho calor
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8
Julian
Travelled with family
Booked on Amimir.com
April 2024
Very good
Everything very good, variety of food and drinks
Todo muy bueno, variedad de comida y de bebidas
Perhaps car park and the gym are not free with the all-inclusive bracelet.
Quizás que el parking y el gimnasio no sean gratuitos con la pulsera de todo incluido.
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6.3
Eduardo
Travelled solo
Booked on Amimir.com
February 2024
Average
Central
Centrico
Little variety at the buffet But many desserts
Poca variedad en el bufet
Pero muchos postres
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4.3
Mery
Travelled solo
Booked on Amimir.com
February 2024
Basic
Abundant and varied food. Excellent space for children. Good and entertaining animation.
Comida abundante y variada.
Espacio para niños excelente
Animacion buena y entretenida.
It needs extensive restoration, the bathroom smells like pipes in general, bad smells and a bathtub with many areas of rust, the ceilings especially in the spa are half fallen, very stained walls, many things in both the room and the bathroom in poor condition or cracked, In general it needs a great face cleaning.
Necesita gran restauracion, el baño con olor a tuberias en general malos olores y bañera con muchas zonas de oxidacion, los techos sobre todo del spa medio caidos, paredes muy manchadas, muchas cosas tanto de la habitacion como del baño en mal estado o agrietadas, en general necesita una gran limpieza de cara.
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2.8
Beatriz
Travelled with family
Booked on Amimir.com
February 2024
Basic
It needs a little more maintenance and cleaning.
Necesita un poco más de mantenimiento y limpieza.
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8
Francisco
Travelled with family
Booked on Amimir.com
January 2024
Very good
The hotel is quite good, the staff are mostly 10 and Hector in the restaurant is the coolest. The food is pretty good, the rooms are spacious, the spa is good, the pool is good too.
El hotel está bastante bien, el personal que tienen de 10 la mayoría y Hector en el restaurante el más guay. La comida bastante buena, las habitaciones son amplias, el spa está bien, la piscina bien también.
It is quite far from the pedestrian area (about half an hour walk) and the smell of the bathroom smells like a drain.
Esta bastante alejado de la zona peatonal (como a media hora andando) y el olor del baño que huele a desagüe.
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9.7
María
Travelled with family
Booked on Amimir.com
December 2023
Excellent
What can I say about this wonderful hotel, exceptional food, exquisite treatment, the best and I want to emphasize to all the staff, congratulations for all of them... loving, they are there for what you need, they are all a love, dining room staff, cafeteria bar, Hector from the dining room a 10 out of 10... Juan entertainer and Massimo give everything... for me and my family a 1000% dupe stay... thanks to all... I found in all a great family... thanks to all the staff, with all the hours they put in even so with a smile always.
Q decir de este hotel maravilloso,de una comida excepcional,de un trato exquisito,lo mejor y quiero recalcar a todo el personal enhorabuena por todos ellos ..cariñosos, están para lo q necesites,son todo un amor ,personal comedor,de cafetería bar ,Héctor del comedor un sobre 10..juan animador y Massimo lo dan todo ..para mí y mi familia una estancia 1000 dupeeior ... gracias a todos ...encontré en todos una gran familia... gracias a todo el personal ,con todas las horas q hacen aún así con una sonrisa siempre
I would say as a negative that there is little entertainment... because they should hire more... and above all add that they take care of the staff they have. They work overtime and that seems very unfair to me... rest is essential... please look after the staff you have. First of all, people... they have families...
Pondría como negativo que hay poco espectáculo...porq deberían contratar algo más ...y sobre todo añadir que cuiden al personal que tienen .q hacen horas a más no poder y eso me parece muy injusto..el descanso es primordial ..por favor miren por el personal que tienen . Ante todo persona..tienen familia..
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9
Sergio
Travelled solo
Booked on Amimir.com
October 2023
Excellent
Overall good value for money
En general buena relación calidad precio
Television antenna with very poor signal from some channels.
Antena de televisión con muy mala señal de algunos canales.
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5.7
Roberto
Travelled with family
Booked on Amimir.com
August 2023
Average
Room and large terrace, location near the beach
Habitación y terraza grande ,ubicación cerca de la playa
Very small pool, abundant food but of poor quality and taste
Piscina muy pequeña,comida abundante pero de mala calidad y sabor
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8
Miriam
Travelled with family
Booked on Amimir.com
August 2023
Very good
The food is great, and the dining room staff is excellent. We were delighted with the waitresses, Eli, Maribel, Paqui.... They were all super nice.
La comida es buenísima, y el personal del comedor excelente. Nos fuimos encantados con las camareras, Eli, Maribel, Paqui.... Todas super majas
The pool is very small, dirty and crowded. We haven't swum even once.
La piscina es muy pequeña, sucia y llena de gente. No nos hemos bañado ni un día
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2.7
Oscar
Travelled with family
Booked on Amimir.com
August 2023
Basic
The most positive thing is that the food was not bad.
Lo más positivo es que la comida no estaba mala.
In general, the hotel is very dirty. The facilities do not have maintenance that should and you find that they are not in operation.
En general en el hotel hay mucha suciedad.
Las instalaciones no tienen mantenimiento que debería y te encuentras que no están en funcionamiento.
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8.7
Carmen
Travelled with family
Booked on Amimir.com
July 2023
Very good
The staff are lovely.
El personal es encantador.
One day there was no municlub and no one warned or gave any explanation.
Un día no hubo municlub y nadie aviso ni dió ninguna explicación.
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7.1
Jairo
Travelled with family
Booked on Amimir.com
July 2023
Good
Variety in food
Variedad en la comida
Room cleaning
Limpieza de habitaciones
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7.3
Jose Luis
Travelled with family
Booked on Amimir.com
December 2022
Good
The best of the Hotel, three very good entertainers, Yeni, Yanis and Alain. At the bar, Jose Luis, outstanding, Manu, Angel and I think Diana. The restaurant service, very good (hence the names I don't remember, but all of 9). Without a doubt, I hope to repeat.
Lo mejor del Hotel, tres animadores muy buenos, Yeni, Yanis y Alain. En barra, Jose luis, fuera de serie, Manu, Angel y creo que Diana. El servicio de restauracion, buenisimo (de ahi los nombre no me acuerdo, pero todo de 9).
Sin duda, espero repetir.
To put something negative, the room cleaning service, which depending on who came, was very noticeable. It could be improved. And Paying €15 for an hour at the Spa, well, they call it a Spa, a bit expensive. Then things that happen, that we are not going to give importance to. Since it is a 4*, the TI drinks could improve......a lot.
Por poner algo negativo, el servicio de limpieza de habitaciones, que dependiendo de quien venia, se notaba mucho. Se podria mejorar. Y Pagar 15€ por una hora de Spa, bueno, que le llaman Spa, un poco caro. Luego pues cosas que ocurren, que no le vamos a dar importancia.
Ya que es un 4*, las bebidas del TI, podian mejorar......bastante.
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8.3
Jose
Travelled with family
Booked on Amimir.com
December 2021
Very good
The staff is excellent.
El personal excelente.
This is the second time I have stayed there and both times I have had to go to the neighbor's house to watch a football match.
Es la segunda vez q me hospedó y ambas veces me he tenido q ir a casa del vecino a ver un partido de fútbol
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9
Cristina
Travelled with family
Booked on Amimir.com
August 2021
Excellent
The people at the pool bar who were there in the afternoons were super friendly and kind. In general, all the staff was excellent.
La gente de la barra de la piscina que estaba por las tardes.super simpaticos y amables.
En general todo el personal excelente
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9.7
Jose Luis
Travelled with couple
Booked on Buscounchollo.com
October 2020
Excellent
The food, and the all-inclusive. The spa has also been remarkable.
La comida, y el todo incluido. El spa también ha sido notorio.
Nothing, but some details of the hotel need to be renovated.
Nada, pero algun detalle del hotel ha de ser renovado.
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5
Roberto
Travelled with couple
Booked on Buscounchollo.com
October 2020
Average
Buffet staff
Personal de buffet
The food a little to improve more variety, the cleanliness of bathroom faucets, the cleaners to make less noise to clean and the bar waiter is unfriendly and rude.
La comida un poco a mejorar mas variedad,La limpieza de grifos de baño,las limpiadoras que hagan menos ruido para limpiar y el camarero del bar es antipatico y mal educado.
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9
Maria Jesús
Travelled with couple
Booked on Buscounchollo.com
October 2020
Excellent
Value for money and staff treatment.
Relación calidad precio y trato del personal.
Uncoordinated to use the spa.
We could not use it even though it was included in the price.
Descoordinacion para poder utilizar el spa.
No lo pudimos utilizar aunque estaba dentro del precio.
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6
Karina
Travelled with couple
Booked on Buscounchollo.com
October 2020
Average
VERY FRIENDLY HOTEL STAFF
EL PERSONAL DEL HOTEL MUY AMABLE
THE BUFFET FOOD LEAVES MUCH TO BE DESIRED, IN RELATION TO A 4 STAR HOTEL.
LA COMIDA DEL BUFFET DEJA MUCHO QUE DESEAR, EN RELACIÓN A UN HOTEL DE 4 ESTRELLAS.
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