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Grand Palladium Colonial Resort & Spa

Carretera Chetumal-Puerto JuarezKM 256-100, Riviera Maya, Mexico
• 17.7 km from the centre of Riviera Maya
6.6
Good
(184 Reviews)
Value for money
10
See map
Accommodation features
Internal parking

Check-in times and other important info

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Facilities and services

Main Areas

24 h reception
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
Adapted for people with reduced mobility

Main Hotel Services

Meeting Room
Laundry Service
Nanny
Hairdressing salon
Hotel Stores
Safe at the reception
Multilingual employees
Bell boy
Door man
Pool sunshade

Pets

Not Pet-Friendly

Spa and wellness

Sauna
Turkish bath

Facilities

Garden
Balcony
Games

Children and animation

Children's Club

Swimming pools

Scuba Diving Facilities
Children's pool (summer season).

Activities

Yoga
Pilates
Mini golf
Golf

Wifi and Internet

Wi-Fi
Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.

Parking

The accommodation has an indoor car park free of charge
Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

The surroundings of Grand Palladium Colonial Resort & Spa

Nearby

YAL-KU CENOTE Y Laguna Yalku 4.2 km

Places of interest

Cenote Azul 6.4 km
Kantun Chi 6.6 km
Cenote Cristalino 6.6 km
Dolphin Discovery Riviera Maya 9.2 km
Dolphinaris Tulum at Bahia Principe Hotel 9.9 km
Aktun Chen 10.8 km
Xel-Há Park 15.6 km
Two Eyes Cenote 17 km

Nearby beaches

Playa Akumal 5.9 km

Nearby airports

Tulum, Quintana Roo Airport (TUY) 28.8 km
Playa Del Carmen, Quintana Roo Airport (PCM) 29.6 km
Cozumel, Quintana Roo Airport - Cozumel Intl. (CZM) 38.2 km
All distances are calculated in a straight line. Actual travel distances may vary.

Pet Policy

Pets are not permitted in this accommodation.

About the accommodation

Located in the immediate vicinity of the sandy beach is the Grand Palladium Colonial Resort & Spa hotel. The distance to the airport is about 90 km. The beach is supervised by a lifeguard. You can get cold drinks directly from the beach bar. The hotel has a 24-hour reception, a lobby bar, WiFi, a boutique, a hairdresser, a Jacuzzi, shower and changing rooms as well as car park. Free bath towels are available at the swimming pool. You can store your luggage in the hotel's luggage room. A laundry service (for a fee) is available for the cleaning of your clothes. In addition, the hotel's bellboy takes care of your comfort. In case of need you can contact the medical service (for a fee). Guests of the accommodation can request to be awakened by the hotel staff. For congresses and other business meetings, the hotel offers a business center as well as a conference area. If you wish to explore your holiday region, you can use the car rental service close to the hotel (for a fee). Euro/Master Card or Visa are accepted as a method of payment. Meals As catering services, the hotel offers: all-inclusive. For dinner, guests are requested to come to the restaurant with appropriate clothing. Culinary enjoyment is provided by several bars as well as a pool bar. Sports and leisure activities Indoors, a fitness center awaits your visit. A miniature golf course is also a pastime. You will also find various water sports such as catamaran and water aerobics in the vicinity of the hotel. If you also want to continue training during your holiday , you will find a soccer field and a basketball court here. You can also do sport in the aerobics and zumba courses and practice archery. On the hotel grounds there is also the possibility to play billiards. If you want to practice air rifle shooting, you will find the right offer at the hotel. With darts, table tennis and volleyball, various kinds of sports bring a lot of variety to the holiday . A tennis court can also be used by hotel guests. In addition, various water sports such as fishing, windsurfing and diving can be practiced in the surrounding area. Massages (for a fee) are offered in the spa area. Find tranquility in the relaxation room. Children can be cared for in the hotel's own mini-club. For childcare, there is also a babysitting service (for a fee) at your accommodation . In addition, there is a youth club. For the entertainment of adult guests, there are evening shows and live music. Further information The complex finally refurbished in 2014 offers a total of 406 rooms. The "adults only" establishment is reserved for adult guests. The hotel staff speaks English, German, French and Spanish.

Some of the services listed may be chargeable. Please check rates directly with the accommodation. The accommodation may change the way it offers its catering service according to needs. This information is subject to change by the accommodation.

Ratings about Grand Palladium Colonial Resort & Spa

6.6
Good
Based on 184 reviews

What do guests have to say about Grand Palladium Colonial Resort & Spa?

The Grand Palladium Colonial Resort & Spa stands out for its excellent value for money and impeccable staff. Guests praise the food and the friendliness of the staff. Some areas for improvement include the difficulty in booking at themed restaurants and the high prices at the hotel shop. Despite some issues with internal transportation and room cleanliness, most enjoy a wonderful stay with beautiful facilities and exceptional service. Ideal for those seeking to relax and enjoy the attentive care of the staff. An experience that invites you to return!
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Amimir.com
12/04/2026
No need to worry
I was a bit worried at the start because much lower rates than competition and a tiny advance to secure the booking was a bit suspicous to me. I also did not know anybody who used amimir. At the end of the day I got a really nice hotel for a great price with no problems whatsoever. I highly recommend the website and I will use it again.
Jan ?wie?y
07/04/2026
Cheapest booking
The booking was cheaper than anywhere else. Everything went on smoothly.
milipand
02/04/2026
Works like an oiled machine
I've booked via Amimir so many times already and it works so smooth every time! The prices are usually much lower than on other sites. Also there is often a free cancelation option and simple payment program. Highly recommended!
LEENA
25/03/2026
Efficiency, clarity, and genuine quality...
An absolutely outstanding booking experience from start to finish. The website is clear, easy to navigate, and packed with great deals at very competitive prices. The wide range of offers and flexible payment options make planning a trip both simple and affordable. What impressed me most was the excellent communication and customer service — fast, friendly, and truly reliable. Amimir delivers exactly what travelers hope for: efficiency, clarity, and genuine quality.
Johan
17/03/2026
Stay far away from this service…
Stay far away from this service as possible. I searched google maps for hotels and I ended up selecting a hotel that Amimir was partners with. The price was enticing. After paying with google pay, the day before my trip, they send me an email stating that their compliance department needed me to upload an image of my credit card and passport, otherwise they were going to keep my money and cancel the reservation. I've never had to upload such documents ever with any online travel sites. This felt like a scam. So I called my credit card company and they advised me not to upload personal data and image of my credit card. In addition, I asked Chatgpt and the response was alarming. It said that it most certainly is a scam. I have a feeling that even if I complied and shared my personal data, they would have rejected it like many others that have reported the same experience here. They create a sense of urgency by presenting the issue the day before the trip. Seems like a pattern based on what I've read. It's very surprising that they are still in business and that the authorities have not shut them down. My credit card company said that they will stand behind me 100% to dispute the charges.
J N
12/03/2026
Price for hotels on amimir ??
Price for hotels on amimir ??
Ronny
11/03/2026
I HAVE BOOKED VIA amimir 3 times now and…
I HAVE BOOKED VIA amimir 3 times now and never disappointed 10/10
Frank
20/02/2026
2nd time booking with thus website and…
2nd time booking with thus website and all very easy. Competitive prices too.
Clive wilson
12/02/2026
I had a reservation through your app in…
I had a reservation through your app in serenity alma heights hurghada all inclusive after 3 days i contacted the hotel to make sure the booking is confirmed they informed me there is no such booking under my name or with the booking id and they dont deal with your app please i need assistance
Shehab Sabry
09/02/2026
Thankful ?
We are thankful for the excellent service and smooth communication.
Justina
08/02/2026
Easy to book
Easy to book, very good price and well explained.
Stig Holst
01/02/2026
Great platform for booking hotels in…
Great platform for booking hotels in Turkey and Spain. Easy to book, good deals
Ivana Despotovic
29/01/2026
I give this site a big fat zero
I give this site a big fat zero I was searching for a hotel and I came across magnificent Mile downtown Chicago. I picked the dates 29th 30th 31st and the price came out to $39. Once I paid my money to book the stay they send me confirmation and at bottom it say you will have to pay $245.89 for a resort fee wtf you mean a resort fee that wasn't started before I paid my money
Danielle Wade
20/11/2025
Excellent
Very easy and clear process to book an hotel in Rome. I found the cheapest option here compared to other booking platforms. It was very clear that there were tourist taxes to be paid directly to the hotel while it wasn't that clear on other booking platforms. Excellent experience overall.
Fabio Petrungaro
14/11/2025
Very nice experience!
We had a very nice stay at this hotel. The employés were all very kind and helpfull. The room was clean and looked nice and also the restaurant. We liked the breakfast, there was a lot of variation to eat. Definitely recommend this place!
Mevrouw Bakker
11/11/2025
Laura
Firstly, I was concerned because I’ve never booked with this site but as it appeared later that was unnecessary. Everything went well, great experience!
Laura Rozlach
06/11/2025
Genuine company
First time booking with this company. Was not sure if genuine as it was cheaper than all other companies. Turned out to be legit and had no problems.
Shahana Begum
12/01/2026
not good for me.
not good for me. Everything went well with the reservation, I've made the payment and I can see the transaction on my credit card but for some reason amimir keeps sending me emails asking me to pay the balance - which is zero
Luca
26/10/2025
Cheap and professional !
It's my second time I book via Amimir They offered me the cheapest price for the same accommodation ! Very professional and kind conversation with the team. I have to recommend , sure that I'm doing right !
Gjergji Baltadori
19/10/2025
Cheap Holiday!
Recently booked Albufeira for a group of 12 and Amimir was the cheapest option! I wasn’t so sure as I had never heard of the website before but everything went completely smooth!
Caolan Conroy
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Alicja
1 day ago
Jestem bardzo zadowolona z rezerwacji przez Amimir,to moja druga rezerwacja i wszystko jest ok, dobry kontakt, szybka rezerwacja, dobra jakość obiektów. Bezpieczna płatność, można im zaufać !
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Vitalijus
2 days ago
Good deals thank you!
Z
Zoltan
3 days ago
Have used its service a couple of times, i am satisfied with the levél provided.
M
Marianthi
3 days ago
Excellent.
A
Anatolii
7 days ago
Easy booking and the best price for the hotel.
S
Suzanne
8 days ago
Definitely would book with Amimir again. Great room rate
A
Amandeep Singh
9 days ago
Excellent
T
T+L
10 days ago
We've stayed at the hotel several times, but this was our first booking through Amimir, the price was significantly better than the hotel's. We were nervous at first because it took a day or so for the hotel to receive our information and confirm our stay but then everything worked out.
Z
Zarko
10 days ago
The price I paid was cheaper than anywhere else.
D
David Campos
11 days ago
In the beginning, I was a little nervous to book with amimir.com because it was my first time using it. However, everything went well and smooth. I would recommend this website to book hotels based on my experience.
A
Arshad
12 days ago
Amazing service. Definitely would use again. Thank you.
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Madalina
13 days ago
All excellent. I am very pleased with Amimir. Best offers.
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Chester
15 days ago
Fine
P
Peter
17 days ago
Was a bit nervous as this was my first time using Amimir.com and the room was quite a bit cheaper than elsewhere however the ease of booking, the communications and using the app was all really good and I had no problems at all - the hotel in Malaga was expecting me when I arrived. I would use Amimir again.
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Jakub
18 days ago
The hotel claims that booking was Room Only. At the end they accepted when I showed them the booking was Bed & Breakfast on your booking.
D
Donk
19 days ago
Nee hoor
A
Andrew
20 days ago
Didn't need to use your service as had no issues
K
KRISTI P.
21 days ago
Very good, fast and friendly service. I recommend!
D
Deryk
22 days ago
Very helpful
J
Johan
23 days ago
An absolutely outstanding booking experience from start to finish. The website is clear, easy to navigate, and packed with great deals at very competitive prices. The wide range of offers and flexible payment options make planning a trip both simple and affordable. What impressed me most was the excellent communication and customer service — fast, friendly, and truly reliable. Amimir delivers exactly what travelers hope for: efficiency, clarity, and genuine quality.

Frequently asked questions about Grand Palladium Colonial Resort & Spa

Does the Grand Palladium Colonial Resort & Spa have wifi connection?

The Grand Palladium Colonial Resort & Spa has Wi-Fi.

Can I stay with a pet at Grand Palladium Colonial Resort & Spa?

Pets are not allowed at Grand Palladium Colonial Resort & Spa.

Does the Grand Palladium Colonial Resort & Spa have a swimming pool?

Yes, Grand Palladium Colonial Resort & Spa has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Children's pool (summer season).

Does the Grand Palladium Colonial Resort & Spa have a 24h reception?

Yes, Grand Palladium Colonial Resort & Spa has a 24-hour reception.

Is Grand Palladium Colonial Resort & Spa adapted for people with reduced mobility?

Yes, Grand Palladium Colonial Resort & Spa is adapted for people with reduced mobility.
Grand Palladium Colonial Resort & Spa
Customer photos