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Hotel description

The 3-star Hotel City M28 (ex Hotel Cassany) is located in the same commercial centre of Andorra la Vella and in front of the well-known Pyrenees Shopping Center. It is a simple accommodation, so if you are not looking for great luxuries but you want to be in a central hotel it is a great option for your getaway to the Country of Shopping ;-)

The Hotel serves continental breakfasts. Free Wi-Fi is available. You know what? Pets allowed! Perfect if you travel with your pet :-)

Breakfast takes place from 7:30 a.m. to 10 am. , in half-hour shifts, to respect security measures, so upon arrival you must ask in advance what time you would like to have breakfast.

In addition, you will check in with the relevant security measures: screen, mask, safety distance (1.5-2m) and disinfectant gel. It is very important that you contact the accommodation to notify the time of your arrival to check in.

In all the accommodation you will find gels to be able to disinfect your hands.

The Caldea Spa Centre is located approximately 1km away, just a 15-minute walk near the river that crosses the city. Or if you prefer, you can also travel by car, it is less than 10 minutes.

Good to know:

The accommodation does not offer lunch or dinner service. It only offers breakfast. It is important that you keep in mind that it is a basic accommodation. We recommend it for those travelers who spend the day enjoying Andorra and only go to sleep ;-)

 

Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival.


The restaurant will adapt its services according to any situation that is presented and these may vary at any time. 
  • Check in time
    Starting at 14:00
  • Closing hour
    Before 12:00
Hotel services
7,0
GOOD
1542 reviews
Read Reviews
Distance to the center of Andorra la Vella

The hotel has an excellent location

Hotel services
24 h reception
Restaurant
Bar
Heating
Wi-Fi
Lift
No Car Park Available
Pet-Friendly on request (check fee)
Free Ski Lockers
Free Lugagge Room
Safe at the reception
Gluten-free food on request
Dairy-free milk on request
Continental Breakfast
Not accessible for people with reduced mobility
Baby Cot (on request)
Services of the room
TV
Telephone
Toilet
Amenities
Shower or bathub
Hairdryer
Heating
Desk
Wi-Fi in the rooms
REVIEWS
GOOD 7,0
1542 Reviews
Bedrooms
6.6 / 10
Services
6.5 / 10
Cleaning
7.1 / 10
Food
6.2 / 10
Staff
7.5 / 10
Price
7.8 / 10

Jose Raimundo
NS/NC
5,2
Travelled in January 2022
The hotel was located very central.
Breakfast left much to be desired, since when we went there was no toaster, they did not explain to us that for breakfast we had to take time each day, and also, the bread was not of the day. On the other hand, the heating in the room was horrible, since when they turned it on it was very strong and you couldn't even be.

Marc
Barcelona
3,8
Travelled in January 2022
Only the night receptionist was friendly
The person in charge of the breakfasts a little unfriendly and with little kindness, breakfast hours in shifts of 1/2 hour as if he were at work, which I did not see well because they only had a coffee machine and if we were 10 people having coffee, no It will give you time to have breakfast and more if you go with children, they did not have a toaster because they were waiting for it to arrive, I thought that the lunch hours would be indicative for them to let in and out who was finishing.

Enrique
Castellón
5,7
Travelled in January 2022
Location and reception staff
The rest of the staff a little grumpy

Robert Claudiu
Valencia
9,0
Travelled in October 2021
Calidad precio, muy bien, muy limpio

Montse
Girona
4,2
Travelled in September 2021
Ubicación
Habitación mediocre, colchón y almohada pésimos. Limpieza nula

Susana
Barcelona
5,3
Travelled in August 2021
La zona donde está y la atención de alguno del personal
Poca variedad en la comida y los platos estaban bastante sucios

Hache
NS/NC
5,6
Travelled in September 2020
El hotel está bien ubicado y por su precio pasar la noche allí está bien. Hay un parking cerca de 24h y puedes salir y entrar cuando quieras .
Las camas. Se duerme fatal. Los colchones muy viejos y almohadas muy bajitas. Y la gente sin consideración a las 4 de la madrugada armando golpes y jaleo, para eso ya tengo a los vecinos de casa. Deberían vigilar más eso. Algunos vamos a descansar y a desconedtar????

Maria Jose
NS/NC
7,2
Travelled in September 2020
Es muy céntrico
Las camas son pequeñas deberían cambiar las y ponerlas como mínimo 150cm

Soraya
NS/NC
6,8
Travelled in August 2020
El personal fue amable y la ubicación. En la habitación había un ventilador.
En la habitación doble interior hacía mucha calor.

These customers have rated the accommodation with a numerical mark but haven't left a comment:

Ricard
Barcelona
7,6
Travelled in January 2022
Abel
NS/NC
8,0
Travelled in August 2021
Natalia
Tarragona
10
Travelled in July 2021

Travellers' reviews

3.5 277 5 0
TripAdvisor Traveller Rating:
based on 277 of TripAdvisor's reviews
Location
Quality of sleep
Rooms
Service
Quality/price
Cleanliness
Summary of reviews
  • Excellent
    14
  • Very good
    52
  • Average
    82
  • Poor
    40
  • Terrible
    89

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