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          BQ Alcudia Sun Village

          Circuito del Lago, 60, Muro, Spain View on map
          ​Facilities and service
          Wifi and Internet
          Children and animation
          Swimming pools
          See all
          Check-in and check-out times
          Check in
          from 2:00 PM
          Check out
          Between 10:00 AMand11:00 AM
          Location and surroundings
          See map
          Accommodation features
          Water Slides
          Pool

          Your stay starts with Amimir.com

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          Facilities and services

          Main Areas

          24 h reception
          Heating
          Air-conditioning in the main facilities
          Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

          Restaurant

          Restaurant
          Bar
          Snack bar

          Wifi and Internet

          Wi-Fi

          Pets

          Not Pet-Friendly

          Main Hotel Services

          Games room
          Laundry Service Extra charge
          Car Hire
          Free Luggage Room
          Loungers
          Safe at the reception Extra charge

          Facilities

          Garden
          Balcony
          Tennis Court Extra charge
          Fintess Centre
          Ping Pong
          Pool table Extra charge
          Zona de juegos
          Solarium
          Darts

          Children and animation

          Children's Club
          Live entertainment

          Swimming pools

          Outdoor Pool (summer)
          Water slides at the hotel

          Cuisine

          Kiddies menu

          Activities

          Mini golf

          Room services

          These services are general and may vary according to the type of room.

          Room Services

          TV
          Telephone
          Balcony
          Hairdryer
          Air Conditioning
          Alarm Service
          Kettle
          Safe
          Cabinet
          Coat rack
          Socket near the bed
          Smoke detector
          Window

          Bathroom

          Toilet
          Shower
          Amenities
          Private bathroom
          Toilet paper
          Shampoo
          Shower gel

          More services

          Towels available
          Fridge
          Drying rack

          The surroundings of BQ Alcudia Sun Village

          Nearby

          Albufera Natural Park 0.9 mi
          Alcudia beach 1.7 mi
          Hidropark Alcúdia 2.1 mi
          Es Comú 2.8 mi
          Ruines Romanes de Pollentia 2.8 mi
          Sant Jaume d'Alcúdia 2.9 mi
          Museu Monogràfic de Pol·lèntia 2.9 mi
          Ca’n Fondo 2.9 mi

          Places of interest

          Alcanada Golf Club 3.8 mi
          Karting Can Picafort 5 mi
          Necròpolis de Son Real 5.4 mi
          Finca Son Real 6.4 mi
          Mirador de El Colomer 8.3 mi
          Cala Murta 9.7 mi
          Formentor Cape Lighthouse 11.7 mi
          Ermita de Betlem 11.8 mi

          Public transportation

          Platja dels Francesos 1 (3056) 0.5 mi
          Platja dels Francesos 0.6 mi

          Nearby beaches

          platja dels Francesos 0.8 mi
          Platja d'Alcúdia 1.9 mi
          Es Comú - Platja de Muro 2.6 mi
          Cala Poncet 3.1 mi
          Platja de Capellans 3.1 mi

          Nearby airports

          Majorca Airport - Palma (PMI) 26.7 mi
          Menorca Airport (MAH) 59 mi
          All distances are calculated in a straight line. Actual travel distances may vary.

          Pet Policy

          Pets are not permitted in this accommodation.

          Accommodation description

          This attractive hotel is located in Playa de Muro. The beach is only 500 meters away and the town center is 300 meters away. Four kilometres away are shops and stores, as well as bars and restaurants 100 meters away. In front of the hotel there is a bus stop where you can use public transport (bus service) to reach the port of Alcudia, five kilometres away. This air-conditioned hotel has a main one-story building with a total of 203 apartments. These hotel facilities have a 24-hour reception desk, which offers a currency exchange service and a cafeteria. Within these facilities you can also find a bar, a restaurant, playground for children and bicycle rental service. The modern rooms have a bathroom, direct dial telephone, satellite or cable TV, kitchenette, fridge, air conditioning and central heating, rental safe, a living room and a balcony or terrace. The hotel has a large swimming pool and another for children, pool bar and terrace with sun loungers and parasols, tennis and squash courts, ping-pong tables, multisport and beach volleyball court, pool table and facilities for playing Darts and miniature golf. There is also the possibility of practicing archery and aerobics. Breakfast is served buffet style. From Palma: drive towards Inca on the highway and then towards Puerto de Alcudia. Upon reaching Puerto de Alcudia, take the Artá road and cross Playa de Muro (towards Can Picafort).


          Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.

          Some of the services listed may incur an additional charge. You can check the applicable rates directly with the property. All the information on this page is subject to change by the accommodation. If you have any questions, please contact us.

          Legal information

          This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.
          License number: A-1988/H-2910

          Ratings about BQ Alcudia Sun Village

          8.2
          Very good
          Based on 268 reviews

          What do guests have to say about BQ Alcudia Sun Village?

          BQ Alcudia Sun Village is a family-friendly hotel in Alcúdia, with large pools and entertainment for children. The staff are frequently praised: attentive and hardworking. Many guests value the variety of the **All-Inclusive**, the snack bar and the proximity to the beach. That said, several reviews mention somewhat dated accommodation, inconsistent cleaning and, in some cases, a musty smell. Expect crowds and queues at mealtimes, rather tight schedules and mosquitoes. Overall, a good option for families with children looking for pools and entertainment, but not for travellers seeking luxury or total tranquillity.
          AI
          To save you time, we have compiled and summarized external customer reviews with artificial intelligence.
          Select a topic to see specific reviews
          Staff 2
          100%
          Food 2
          100%
          Cleanliness 1
          100%
          Rooms 1
          100%
          Real reviews
          These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
          Real reviews
          These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
          View more reviews
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          Reviews about Amimir.com
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          Amimir.com
          08/08/2026
          Best App ever
          Good App and everything was good
          Mohammed
          07/08/2026
          Price and process
          Price and process
          MB
          07/08/2026
          Always very good prices and clear…
          Always very good prices and clear informstion
          Anoniem
          07/08/2026
          Smooth transaction and no surprises
          Smooth transaction and no surprises. Booking and Service Level as expected
          El Mehdi Moujid
          06/08/2026
          It was a great experience and I recommend people to have the same experience
          It was a great experience. I enjoyed any moment during my stay at this accommodation.
          Ajaoud M.
          06/08/2026
          Avoid at all costs – my holiday has been ruined.
          Based on my experience, I would never use Amimir again. I booked a hotel abroad two weeks in advance. To make sure everything was in order, I contacted the hotel several times by phone and email. Every single time, the hotel told me they had no reservation under my name. I then spent a considerable amount of time contacting Amimir's customer service. Instead of providing clear answers, they kept asking me to wait until the free cancellation period had almost expired. When I asked what would happen if my booking was still not confirmed after the free cancellation deadline, I was told that if I cancelled, I would lose my money—even though the hotel still had no record of my reservation and my trip was only three days away. I asked a simple question: When should my reservation appear in the hotel's system? I was told by a customer service representative, Melanie, that there was no timeline at all. According to her, the booking could appear anywhere between 48 hours and just 3 hours before check-in. She even advised me to travel to another country with my family and simply turn up at the hotel, despite the hotel being unable to confirm my reservation. Only if there was a problem upon arrival would Amimir "try" to find an alternative accommodation—but they couldn't tell me what that alternative would be until I was already there. How is that an acceptable way to treat paying customers? I was expected to travel internationally with my family without a confirmed hotel booking and simply trust that everything would somehow work out. The customer service was extremely disappointing. While I did speak to a couple of polite representatives, others were incredibly rude and dismissive. One representative, whom I believe was called Laura (she refused to give me her name, so I may have remembered it incorrectly), refused to transfer me to a manager and spoke to me as though the company was doing me a favour rather than providing a service I had already paid for. I now have flights booked but no confirmed hotel, and my summer holiday has effectively been ruined because of this experience. My advice, based on what happened to me, is to avoid this website if you value peace of mind when travelling. Before Amimir posts the standard "we're sorry to hear about your experience" response, I suggest you first review your internal records, as every conversation is documented. I've already given the company multiple opportunities to resolve this situation, including writing directly to the Group CEO, who has yet to respond. Instead of another generic apology, I'd like to know what Amimir intends to do to compensate me for the stress, uncertainty, and the disruption to my family's holiday.
          Shaddy Aboraya
          06/08/2026
          Good agent
          Exactly what I expected with the cheapest price
          Masayo Long
          03/08/2026
          Good company for getting good prices…
          Good company for getting good prices and trusting company
          BRAHIM SAHBI
          02/08/2026
          Better than expected
          The process was good and realively painless. While tracelling around Tunisia (6 hotels) we booked through this site and another. They both spoke of local taxes being payable at the destination. This was the only one to enforce this, which was a disappointment.
          Mark Hickman
          02/08/2026
          Great price to value ratio!
          Great price to value ratio!
          MATE S.
          03/08/2026
          Is this a fraud?
          I am extremely disappointed with this company. The payment process did not offer me a confirmation for so long that the connection to the website timed out. I assumed it had not gone through and booked an alternative hotel which was more expensive. When I later checked my bank account I found that the payment had in fact been made. I then received a confirmation email, but the room I had paid for did not conform to the description on the hotel website ie no balcony, bath or cancellation option. Also the "Download confirmation voucher" tab does nothing, so I have no proof to show the hotel reception. What I really want is a refund, but that does not appear to be an option!!
          Monique Parrish
          31/07/2026
          the best site and legit
          the best site and legit
          Alex
          31/07/2026
          Everything was smooth
          Everything was smooth
          Tatjana
          31/07/2026
          Quick and easy
          Quick and easy. Email within minutes of booking!
          Nicola Condron
          31/07/2026
          Awesome experience
          It is very nice and easy booking through Amimir. Rates also seem to be the best on the market!
          Eric Fontanabianca
          01/08/2026
          Very disappointing experience with…
          Very disappointing experience with Amimir.com. They canceled my reservation without giving any clear explanation. I contacted the hotel directly, and they told me they had never received any booking from Amimir. I contacted Amimir several times for clarification, but their customer service didn’t reply. They also offered no alternative solution. Very poor communication and customer service. I would not recommend booking with them
          Djeddou Ousam
          30/07/2026
          Ease of booking
          Ease of booking, speed of booking and amazing value. Amimir is the website I always go to first.
          Mandy Leigh
          29/07/2026
          Very informative and helpful.
          Very informative and helpful.
          Nichola E
          S
          Sergii
          2 days ago
          Ок
          S
          Slim
          3 days ago
          Amimir website is good. Only criticism is the cancellation process is not clear and is misleading and confusing. I book two hotels so I can choose depending on what my wife wanted and cancelled one of them in time and the website said that cancellation is confirmed but after few days I looked at my emails and found an email saying you need to confirm the cancellation!! This led to me having been charged the full amount of the reservation and I have raised this complaint with Eduardo.
          M
          Mihrem
          3 days ago
          Booking went smooth
          N
          Nabi
          3 days ago
          It’s better than other websites in terms of more affordable prices and finding the dates I want.
          B
          Bohdan
          3 days ago
          Very good
          O
          Ossie
          3 days ago
          All smooth
          M
          Mohamed
          4 days ago
          I’m very satisfied about the booking en the service of Amimir.com
          K
          KT
          4 days ago
          Good
          J
          Jessie N
          5 days ago
          Excellent experience with Amimir.com. I found the hotel at a much lower price than on any other platform. The booking process was quick, easy, and reliable. I would definitely book with Amimir again. Thank you!
          M
          Mohammad Usman
          5 days ago
          Good
          C
          Cristian
          6 days ago
          Bun ok
          J
          Jangi
          6 days ago
          For July holiday wasn’t bad
          K
          Kristin
          6 days ago
          All went very smoothly. I'm a new customer and wasn't sure what to expect, but was pleased.
          C
          Char
          6 days ago
          It didn't show if the room has aircon
          R
          Radka
          6 days ago
          I had a problem with accomodation and I had to contact amimir.com. To their credit, they reacted extremely quickly and provided excellent assistance.
          g
          gran hotel, muy concientes con el medio ambiente, el desayuno espectacular !
          7 days ago
          my first a good one!
          M
          Mark
          7 days ago
          Have been using Amimir for a number of years now and am never dissappointed.
          T
          Teofil
          7 days ago
          I love Amimir!
          D
          Dr Cs Szabo
          7 days ago
          Minden kiváló
          A
          Anna
          7 days ago
          The lowest price for the hotel I found, that’s why I booked from this platform. Good experience and I’ll repeat it again

          Frequently asked questions about BQ Alcudia Sun Village

          Does the BQ Alcudia Sun Village have wifi connection?

          The BQ Alcudia Sun Village has Wi-Fi.

          Can I stay with a pet at BQ Alcudia Sun Village?

          Pets are not allowed at BQ Alcudia Sun Village.

          Does the BQ Alcudia Sun Village have a swimming pool?

          Yes, BQ Alcudia Sun Village has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
          • Outdoor swimming pool (summer season)

          Does the BQ Alcudia Sun Village have a 24h reception?

          Yes, BQ Alcudia Sun Village has a 24-hour reception.

          Is there heating in BQ Alcudia Sun Village?

          Yes, BQ Alcudia Sun Village has heating in the common areas.

          Is there air conditioning in the common areas at BQ Alcudia Sun Village?

          Yes, BQ Alcudia Sun Village has air conditioning in the common areas.

          Is there a restaurant at BQ Alcudia Sun Village?

          Yes, BQ Alcudia Sun Village has a restaurant.

          Is there a bar at BQ Alcudia Sun Village?

          Yes, BQ Alcudia Sun Village has a bar.
          BQ Alcudia Sun Village
          Customer photos