All distances are calculated in a straight line. Actual travel distances may vary.
Pet Policy
This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.
About the accommodation
The Erts Hotel has stunning mountain views and is located near La Massana, 2 km from the Pal-Arinsal ski resort. It offers free Wi-Fi connection and has a restaurant.
A buffet breakfast is served at the Erts restaurant and it is also open at dinner time. In addition, it has a bar and a terrace.
Guests can purchase ski passes at the Erts Hotel and use the ski storage and equipment rental services. Andorra La Vella is only 10 minutes away by car.
Some of the detailed services may have to be paid at the accommodation. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.
Some of the services listed may be considered as extras. Please check with the reception desk upon your arrival. This information is subject to change by the accommodation.
Reviews
7.9
Bien
Basado en 105 opiniones
100% Verified Reviews by customers who stayed here using one of our websites.
4.8
Juan Antonio
Travelled with couple
Booked on Esquiades.com
March 2020
Hired staff very attentive and helpful
Personal contratado muy atento y servicial
Turn off the heating at night. The water pump broke down and there was no hot water. The owner didn't let us know and when he complained he told us he could explode? And that the lampista had to come from Barcelona? It is very unfortunate that a hotel with 30 rooms does not have a 24-hour repair service and that the solution is for the customer to take a cold shower. It turns out that the owner has money for a Maserati but not to urgently repair the hotel's water. Hotel with possibilities but with a boss who does not know how to take it.
Apagan la calefacción por la noche.
Se estropeó la bomba del agua y no habia agua caliente. El dueño no nos avisó y al quejarnos nos dijo que podia explotar¿? y que el lampista tenia que venir desde Barcelona¿? Es muy lamentable que un hotel con 30 habitaciones no tenga un servicio de reparaciones 24h y que la solución sea que el cliente se duche con agua fría. Resulta que el dueño tiene dinero para un Maserati pero no para reparar con urgencia el agua del hotel.
Hotel con posibilidades pero con un jefe que no sabe llevarlo.
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3.3
Andrea
Travelled with friends
Booked on Esquiades.com
February 2020
Location and parking
Ubicación y parquing
There was no hot water Very dark facilities Poor breakfast
No había agua caliente
Instalaciones muy oscuras
Desayuno pobre
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7.7
Dácil
Travelled with family
Booked on Esquiades.com
February 2020
Comfortable, good customer service, very good value for money.
Confortable, buen trato al cliente, muy buena relación calidad-precio.
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7.3
Juan
Travelled with friends
Booked on Esquiades.com
February 2020
The hotel staff is very friendly and the attention is 5 stars. The quality / price ratio seems good, ideal for a quick getaway with friends or with your partner.
El personal del hotel es muy amable y la atención es de 5 estrellas. La relación calidad/precio me parece buena, ideal para una escapada rápida con los amigos o con tu pareja.
For what I paid I have nothing to complain about.
Por lo que pagué NO tengo nada de qué quejarme.
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8.3
Miguel Angel
Travelled with family
Booked on Esquiades.com
February 2020
Quiet hotel and very well located for skiing in Pal and Arinsal. The unbeatable attention and human quality of the staff. Breakfast and dinner very good.
Hotel tranquilo y muy bien situado para esquiar en Pal y Arinsal.La atención y calidad humana del personal inmejorables. Desayunos y cenas muy buenos.
The lighting in our room was somewhat sparse
La iluminación de nuestra habitación era algo escasa
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6.3
Olga
Travelled with family
Booked on Esquiades.com
February 2020
The attention received by the staff, very friendly and very helpful. All facilities, available to employees at all times.
La atencion recibida por el personal, muy amables y muy serviciales. Todo facilidades, la disposicionnde los.empleados en todo momento.
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10
Zhechko Radev
Travelled with family
Booked on Esquiades.com
February 2020
Everything
Todo
I have no complaints about anything, excellent Hotel, I have already gone several times.
No tengo quejas de nada, excelente Hotel,ya he ido varias veces.
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8
Guillem
Travelled with couple
Booked on Esquiades.com
January 2020
Food
Comida
Bed
Cama
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9.7
Nazaret
Travelled with couple
Booked on Esquiades.com
January 2020
Good breakfast, very comfortable rooms and very nice staff.
Buen desayuno, habitaciones muy confortables y personal muy agradable.
Few parking spaces.
Pocas plazas de parking.
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7.3
Maria Carmen
Travelled with family
Booked on Esquiades.com
January 2020
The dinner service very good although little variety
El servicio de cenas muy bueno aunque poca variedad
Few plugs in the room and low light
Pocos enchufes en la habitación y poca luz
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8
Isabel
Travelled with couple
Booked on Esquiades.com
March 2020
10
Fernando
Booked on Esquiades.com
February 2020
9
Mario
Travelled with couple
Booked on Esquiades.com
February 2020
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Frequently asked questions about Hotel Erts
Where can I park at Hotel Erts?
If you stay at Hotel Erts you have the following parking possibilities (subject to availability):
Outdoor Parking
Does the Hotel Erts have wifi connection?
The Hotel Erts has Wi-Fi.
Can I stay with a pet at Hotel Erts?
Pets are allowed at Hotel Erts (on request and direct payment at the hotel). Check the conditions.
Is there children's cots available at Hotel Erts?
The Hotel Erts does not provide cots.
Is there heating in Hotel Erts?
Yes, Hotel Erts has heating in the common areas.
Is Hotel Erts adapted for people with reduced mobility?
Yes, Hotel Erts is adapted for people with reduced mobility.