Hotels in London

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          7789 accommodations available
          The Royal National Hotel
          London, United Kingdom
          1.11 mi from the centre
          7.9
          14938 Reviews
          The Royal National Hotel 3* is the largest hotel in central London. It has over 1000 rooms. The hotel's simple but comfortable rooms have en-suite bathrooms, telephone, television and tea and coffee making facilities. Ideal for a regenerating night's sleep! (Guests booking a double room should note that it will be equipped with two single beds). In the vicinity of the hotel there are several bars and restaurants offering guests typical UK food. The hotel restaurant called London Pub offers lunch and dinner services that take you back to the 1860's, where you can taste the typical Fish and Chips! You can also have a drink in the Blooms Café, the hotel's bar, and relax after a long day in London. The hotel is only 6 minutes walk from the British Museum where you can discover the British culture, Russell Square subway station is only 4 minutes walk away and this will allow you to visit other tourist attractions in London such as The Regent's Park, London Bridge or Buckingham Palace among others. Book at the Royal National Hotel 3* and discover London with your family or friends!
          The President Hotel
          London, United Kingdom
          1.03 mi from the centre
          8.4
          6178 Reviews
          The President Hotel in London stands out for its central location and full breakfast. Some guests mention noise in the rear rooms and nearby construction work. The cleanliness, comfort, and friendliness of the staff are strong points. Some note small rooms and noise issues between walls. Overall, it is ideal for those seeking a good location and basic amenities at affordable prices in London. Recommended for tourists who value staff attention and proximity to tourist attractions. A hotel with details to improve, but with a generally satisfying experience.
          The Tavistock Hotel
          London, United Kingdom
          1.16 mi from the centre
          8.8
          8302 Reviews
          Tavistock Hotel stands out for its **central location**, **varied breakfasts**, and **friendly staff**. Some guests note **dated showers** and a **lack of air conditioning**. Overall, it is an excellent choice with **comfortable rooms** and **useful services**. Ideal for travellers seeking **good value for money** and **proximity to tourist attractions in London**.
          Premier Inn London City (Aldgate) Hotel
          London, United Kingdom
          2.54 mi from the centre
          8.7
          3661 Reviews
          Located in the Whitechapel district, 4.5 km from central London, 5.5 km from Buckingham Palace and 10.5 km from London City Airport. Facilities and services include a restaurant, bar, wireless Internet access (for a fee), lift access and a 24-hour front desk. Rooms have air conditioning, wireless Internet access (for a fee), TV, telephone, hairdryer and bathroom. Address: 66 Alie Street, E1 8PX London, England, United Kingdom. Some of the services listed may be extras that must be paid at the hotel. You can check your rates once there. This information is subject to change by the accommodation.
          Premier Inn London City (Old Street)
          London, United Kingdom
          2.21 mi from the centre
          8.3
          4101 Reviews
          Premier Inn London City (Old Street) stands out for its central location and attentive staff. Guests appreciate the cleanliness of the rooms and the proximity to public transport and restaurants. Some mention issues with water, slow service, and small room size. Overall, it is ideal for family tourism and offers a varied breakfast. Although there are areas for improvement, most enjoy a pleasant and comfortable stay. Perfect for travellers seeking good value for money in a convenient location in London.
          Novotel London West
          London, United Kingdom
          4.09 mi from the centre
          7.7
          5474 Reviews
          The Novotel London West stands out for its excellent location and breakfast. Some customers mention health issues after dining at the bar. The reception staff has been criticized for their lack of friendliness. Overall, it is a spacious and quiet hotel, ideal for families, although some rooms may seem of lower standard. Good public transport connections. Improvements needed in cleanliness and customer service. In summary, a recommended option for those who value location and comfort, but with room for improvement in some areas.
          The Clermont Charing Cross
          London, United Kingdom
          0.16 mi from the centre
          9.2
          3241 Reviews
          The Clermont Charing Cross hotel is highly regarded for its central location, spacious rooms, and excellent service. Some guests highlight the friendliness of the staff, the cleanliness, and the comfort. Others mention that it is a historic place with charm. Some improvements could include the complicated access to the rooms and issues with the taxi service. In summary, it is ideal for those seeking comfort and an unbeatable location in London.
          Novotel London Waterloo
          London, United Kingdom
          0.98 mi from the centre
          8.1
          2656 Reviews
          The Novotel London Waterloo stands out for its central and accessible location, ideal for exploring the city on foot. Guests appreciate the varied breakfast and the friendliness of the staff. Some mention issues with room cleanliness and areas where service could be improved. Overall, it's an excellent choice for families and travellers looking for comfort and proximity to London's main attractions. Despite some criticisms, most highlight the quality of the service and the convenience of the location. A good choice for your next stay in the city!
          Park Hotel
          London, United Kingdom
          9.29 mi from the centre
          5.7
          1116 Reviews
          The Park Hotel Ilford offers comfortable, clean rooms, with a breakfast that some find repetitive, but others find it hearty. It's conveniently located, a 20-minute ride from the London Underground. Some people report issues with hot water and noise in the morning. It's an ideal place to sleep and shower at an affordable price. Recommended for families with children, with comfortable beds and free car park. The facilities and cleanliness are in need of some improvements. In short, it's a budget-friendly and practical option for visiting London, with room for improvement, but with friendly staff and a good English breakfast.
          Park Grand Heathrow
          London, United Kingdom
          10.45 mi from the centre
          7.9
          3784 Reviews
          The Park Grand London Heathrow receives mixed reviews. Reviews include the friendliness of the staff, the varied breakfast, and the cleanliness of the rooms. Some guests mention maintenance issues, such as poor ventilation and noise. The location near the airport is convenient, but far from the city center. Overall, it's a good option for short, budget stays, with outstanding customer service. Recommended for travellers with early or late flights.
          Heeton Concept Hotel - Luma Hammersmith London
          London, United Kingdom
          4.42 mi from the centre
          8.4
          3458 Reviews
          "Heeton Concept Hotel - Luma Hammersmith London surprises with an excellent location and friendly staff. Some guests appreciate the comfort of the rooms and the proximity to public transportation. However, there are mentioned areas for improvement such as the small size of the rooms and issues with the elevator. Nevertheless, most highlight the cleanliness, modernity, and the staff's attention, creating a positive experience. Ideal for travellers looking for a convenient location and friendly service. A choice to consider in London!
          Aloft London Excel
          London, United Kingdom
          7.02 mi from the centre
          8.4
          4927 Reviews
          "The Aloft London Excel stands out for its unbeatable location for events at Excel, comfortable rooms, and impeccable cleanliness. Guests praise the food, attentive staff, and overall comfort. Some mention the distance from the city center and occasional issues with the reception service. In short, ideal for events at Excel, with good service and amenities."
          Premier Inn London Putney Bridge
          London, United Kingdom
          4.49 mi from the centre
          8.5
          3434 Reviews
          This pleasant hotel is located in Wandsworth. The residence has 179 nice bedrooms. Pets are not allowed on the premises. Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.
          Premier Inn London City (Tower Hill)
          London, United Kingdom
          2.42 mi from the centre
          8.9
          3555 Reviews
          Premier Inn London City (Tower Hill) stands out for its location near the underground and iconic sites such as the Tower of London. Guests appreciate the cleanliness, comfort of the beds, and the friendliness of the staff. Although the breakfast is basic, it serves its purpose. Some reviews mention the lack of variety in the breakfast and the absence of a fridge in the rooms. Overall, it is an excellent option for its price and accessibility. Ideal for those seeking functional and well-located accommodation. Recommended to book in advance to ensure availability.
          The Corner London City
          London, United Kingdom
          2.67 mi from the centre
          7.9
          7971 Reviews
          The Corner Hotel, London City, stands out for its **central location** and **breakfast**. Guests appreciate the **comfortable rooms** and the **friendliness of the staff**. Some mention issues with the **air conditioning** and **nighttime noise** in the area. Overall, it is ideal for tourists seeking **comfort** and a **good location**.
          Montcalm Brewery Townhouse
          London, United Kingdom
          1.81 mi from the centre
          8.1
          2762 Reviews
          "The Barbican Rooms, a hotel with history and charm. Highlights include the location, breakfast, and friendly staff. Some mention issues with nighttime noise and lack of renovation in certain areas. Ideal for business holidays and nearby tourism. In short, a positive experience with room for improvement."
          Wellington Hotel by Blue Orchid Hospitality
          London, United Kingdom
          0.96 mi from the centre
          8.4
          2897 Reviews
          The Wellington Hotel by Blue Orchid Hospitality offers an excellent gym, good housekeeping service, and both indoor and outdoor lobby areas. Some guests highlight the comfort of the beds and the friendliness of the staff. It is noted that the rooms can be somewhat outdated and room service may be slow. Despite this, the location is ideal for visiting iconic London landmarks. Overall, it is a clean and functional hotel with attentive staff. Ideal for those seeking a comfortable stay in a quiet area of the city center.
          Leonardo Royal Hotel London City
          London, United Kingdom
          2.2 mi from the centre
          9.3
          11185 Reviews
          Leonardo Royal Hotel London City is in the heart of the City, next to Tower Hill and the Tower of London. Guests praise the location and the varied breakfast. They also value the spacious, clean rooms, the spa/pool and the attentive staff. As areas for improvement, several comments mention recurring issues with the air conditioning. Some areas and carpets feel somewhat dated and need maintenance. In summary, it is a comfortable, convenient option for tourists and families; if you are concerned about the air conditioning, it is advisable to ask when booking.
          Grand Plaza Serviced Apartments Hyde Park
          London, United Kingdom
          2.74 mi from the centre
          8.1
          6743 Reviews
          At Grand Plaza Serviced Apartments Hyde Park, guests appreciate the spaciousness of the apartments, the cleanliness, and the comfort of the beds. They highlight the location near the subway and the equipped kitchen. Some mention difficulty in finding the rooms and the lack of air conditioning in summer. Despite criticisms about the building's age and maintenance issues, most enjoy their stay and recommend it for families. In summary, it is a convenient option for exploring the city, with certain aspects needing improvement. Ideal for those seeking space and a central location.
          King Solomon
          London, United Kingdom
          5.73 mi from the centre
          6.8
          1945 Reviews
          The King Solomon in London stands out for its central location and comfortable beds. Some guests point out deficiencies in cleanliness and repetitive breakfast. Although there are mixed reviews, it is ideal for travellers looking for just a place to sleep. Located in a quiet neighborhood and close to public transportation, it is an economical option. Some reviews mention maintenance issues and external noise, but the staff is friendly and helpful. In summary, it is a basic hotel, suitable for short stays and with a good value for money. Perfect for resting after a busy day of sightseeing!
          ibis Styles London Heathrow Airport
          London, United Kingdom
          13.91 mi from the centre
          8.6
          11696 Reviews
          The ibis Styles London Heathrow Airport stands out for its convenient location near the airport and friendly service, making it ideal for business holidays or short stays. Guests appreciate the cleanliness, room comfort, and English breakfast. Some reviews mention small beds, maintenance issues, and unstable Wi-Fi. Despite this, most enjoy a positive experience, feeling safe and satisfied with the value for money. In summary, a recommended hotel for upcoming flights, with good service and easy access to the airport, although there is room for improvement in specific details.
          Hilton London Metropole
          London, United Kingdom
          1.97 mi from the centre
          5.4
          10155 Reviews
          The Hilton London Metropole enjoys a prime location near the train station and with nightlife just around the corner. Guests appreciate the friendliness of the staff, the variety of the restaurant, and the breakfast. Some mention maintenance issues in the bathrooms and waiting times at breakfast. Despite criticisms regarding cleanliness and the age of some areas, most highlight the comfort of the rooms. Ideal for travellers seeking a good location and varied services, although occasional inconveniences may arise.
          a&o London Docklands Riverside
          London, United Kingdom
          4.05 mi from the centre
          8.9
          6531 Reviews
          DoubleTree by Hilton London - Docklands Riverside offers spacious rooms, friendly staff, and delicious breakfast. Some guests highlight the quiet location and river views, but others mention maintenance issues, noise, and distance from the city center. Despite this, most praise the positive experience and amenities, recommending it especially for families and travellers who value attention to detail and nearby transportation. A charming hotel by the Thames, ideal for enjoying a relaxing stay in London.
          Best Western London Heathrow Ariel T2 ,3 ,4
          London, United Kingdom
          13.28 mi from the centre
          8
          4932 Reviews
          The Best Western London Heathrow Ariel Hotel stands out for its location near the airport and the friendliness of its staff. Guests appreciate the comfort of the rooms and the prompt, professional service. Some mention the need for updating certain features, such as carpets and pillows. Although there are criticisms about the age and cleanliness of some areas, most recommend the hotel for stopovers and transfers due to its accessibility and affordable price. In short, it's a good option for short stays, especially for travellers in transit looking for convenience and proximity to the airport.
          Hampton by Hilton London Croydon
          London, United Kingdom
          9.07 mi from the centre
          9.5
          5057 Reviews
          The Hampton by Hilton London Croydon stands out for its **location**, **varied breakfast**, and **friendly staff**. Some guests mention issues with **noise** and the **air conditioning**. Overall, it is a recommended hotel for travellers who value good service and comfort. Ideal for those seeking tranquility and easy access to transportation. Although there are mixed reviews, most highlight the positive stay. Recommended for short stays and travellers who prioritize staff attention and a central location. A **consideration** for your next holidays!
          Prices for hotels in London Prices are calculated by Amimir based on data from our providers and are updated according to availability. Add your travel dates to see a more accurate price.
          High season
          June
          June is the most expensive month in London with an average price of $340
          Low season
          January
          January is the cheapest month in London with an average price of $136
          Average weekday price
          $204
          The average price in London if you travel on weekdays is $204
          Weekend average price
          $201
          The average price in London if you travel on a weekend is $201

          Information on hotel prices in London

          How much does a hotel cost according to its range on London?

          The average price for a double room in London is $203 per night.

          What is the cheapest day to book in the most popular destinations?

          The best rates are found on Sunday, with an average price of $176 per night. The Saturday tend to have the highest prices, with an average of $254.

          When is it cheaper to stay in a hotel in London?

          Hotels in London go for less at January, with an average price of $119. In comparison, June is the most expensive month, per $298.

          How much does a weekend accommodation cost on London?

          The cheapest room for a weekend stay in London in the last 3 days cost $51 per night, and 5-star accommodations started from $495 per night.
          Best tips for finding the perfect hotel deal in London Discover seasonal trends, the best times to book and other useful insights to plan your stay in London with complete peace of mind.
          Travel in low season to save money If you are planning to visit London, consider travelling in low season (January, November, December). This is when prices are usually lower. For example, the cheapest price recorded in January was $136 per night.
          Avoid the most expensive days of the week According to our data, saturday is usually the most expensive day to stay in London, while sunday tends to offer better prices.
          Save by choosing the right range The average price per night in London is $203, but if you are looking for savings, consider hotels in London, where prices are around $59.

          Reviews about London

          8.2
          Very good
          Based on 13 verified reviews
          Real reviews
          These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
          Real reviews
          These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.

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          Discover London

          Immerse yourself in the vibrant and diverse city of London, the capital of England and the United Kingdom. This bustling metropolis is nestled on the banks of the River Thames and is home to over 8 million people, making it one of the most populous cities in Europe. London is a global hub for arts, education, entertainment, fashion, finance, and tourism, making it a must-visit destination for travelers worldwide. The city is served by several airports, with London Heathrow being the closest and most prominent, connecting London to numerous international destinations.

           

           

          What to do in London

          London is a city that never sleeps, offering a plethora of attractions and activities for every type of traveler. Start your journey with a visit to the iconic London Eye, a giant Ferris wheel on the South Bank of the River Thames that offers breathtaking views of the city. Next, head to Buckingham Palace, the London residence of the Queen, where you can witness the famous Changing of the Guard ceremony.

          Don't miss the chance to explore the Tower Bridge, a stunning combination of Victorian engineering and Gothic architecture. Just a stone's throw away is the Tower of London, a historic castle that has served various purposes throughout history, from a royal palace to a prison.

          For culture enthusiasts, a visit to The British Museum is a must. This world-renowned museum houses millions of works from all continents, covering over two million years of history. And of course, no trip to London would be complete without seeing Big Ben, the iconic clock tower at the Palace of Westminster, and St. Paul's Cathedral, one of the city's most recognizable sights with its magnificent dome.

          Take a leisurely stroll along the London Bridge, a perfect spot to capture memorable photos of the city's skyline. Whether you're a history buff, a foodie, an art lover, or a shopaholic, London has something for everyone.

           

          When to visit London

          London is a city that can be enjoyed all year round, but each season offers a unique experience. Spring (March to May) is a wonderful time to visit, as the city comes alive with blooming flowers and outdoor festivals. The weather is mild, making it perfect for sightseeing and exploring the city's parks and gardens.

          Summer (June to August) is the peak tourist season, with long, warm days and numerous events such as the Wimbledon Tennis Championships and the Notting Hill Carnival. Autumn (September to November) is equally charming, with crisp air and vibrant fall foliage. Winter (December to February), while cold, is magical, especially during the Christmas season when the city is adorned with lights and decorations.

           

           

          What to eat in London

          London's culinary scene is as diverse as its population. From traditional British fare to international cuisines, there's something to satisfy every palate. Start your gastronomic journey with a classic English breakfast, followed by a hearty serving of fish and chips for lunch. For dinner, indulge in a traditional Sunday roast with Yorkshire pudding.

          Don't forget to try the iconic British afternoon tea, complete with scones, clotted cream, and jam. For those with a sweet tooth, a slice of Victoria sponge cake or sticky toffee pudding is a must. London is also home to numerous Michelin-starred restaurants, trendy cafes, and food markets, offering a world of flavors to explore.

           

          Best Hotels in London

          When it comes to accommodation, London offers a wide range of options to suit every budget and preference. For those seeking luxury and convenience, the Park Plaza Westminster Bridge London is an excellent choice. Located in the heart of the city, this hotel offers easy access to major attractions such as the London Eye and Big Ben.

          For travelers who prioritize proximity to the airport, the Sofitel London Heathrow is a perfect choice. This high-end hotel offers top-notch amenities and a seamless connection to Heathrow Airport. If you prefer a hotel with comfortable rooms consider the The Royal National Hotel. Being the largest hotel in central London, it is only 6 minutes walk from the British Museumit.

          Whether you're looking for luxury, budget, or something in between, you're sure to find the perfect accommodation for your stay in London.

          Experience the magic of London and create unforgettable memories. With its rich history, diverse culture, world-class attractions, and delectable cuisine, London promises a unique and exciting holiday experience. And when you book your hotel with amimir.com, you're guaranteed the best deals and a hassle-free booking experience. Discover London, a city that's always in style, always exciting, and always welcoming. Book your London adventure with amimir.com today!

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          With so many destinations to choose from, there's no need to spend hours searching for the right hotel. Whether you want to dance the night away in bustling city centres, relax on tropical beaches or explore centuries-old landmarks, Amimir.com gives you access to the most competitive prices in just a few clicks. Use our advanced search engine to quickly find the ideal accommodation in vibrant cities such as Barcelona, Lisbon or New York, as well as coastal retreats in the Balearic Islands, Canary Islands or sun-drenched shores around the world.

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          Wherever your wanderlust takes you, Amimir.com is here to make your trip an affordable, unforgettable adventure. Get ready to explore the world with confidence and ease!

          Customer reviews
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          Amimir.com
          24/07/2026
          Easy clear convenient
          Easy, convenient, simple, clear. Made my booking for hotels in Italy.
          Monika
          22/07/2026
          ??? ???? ????? ??????? ??????? ????…
          I am very pleased with the service I received on the Amimir website. The prices are excellent and competitive, the ordering process was simple and convenient, and the service was professional, fast and courteous. Definitely recommend to anyone looking for quality, reliability and fair prices. Thank you very much
          Shadi
          21/07/2026
          Great website
          Their prices are good They answer questions and inquiries quickly Trusted site::)
          Martha wasyf
          16/07/2026
          Everything goes smoothly
          The booking process is straightforward, the prices are very good and a great customer support.
          Valentin
          22/07/2026
          Prices incorrect and not compliant with GDPR
          I wanted to book a hotel and went through the various steps. When I got to the payment page this then indicated that it did not include taxes, which mean that their price was cheaper than other providers in the first instance, but the added taxes then made them more expensive. This is illegal under EU law. Furthermore, I then received a phone call from them telling me I hadn't booked. I did not consent to being contacted by phone, which again means they are not compliant with EU law.
          GA
          16/07/2026
          Great web site and let me pay in…
          Great web site and let me pay in instalments with really helps when you have a family
          Jamie pearson
          13/07/2026
          Amimir is the best
          Amimir has the best price for the great hotels.Customer care is exelante,fast and very comited.I have 2 more reservation with Amimir in a future.
          Ana Miljkovic
          13/07/2026
          Amazing company already love booking my…
          Amazing company already love booking my trips through them. And best prices too ??
          Michael
          16/06/2026
          South Spain is great for holidays
          South Spain is great for holidays. Torremolinos is nice and clean. The weather was nice.
          Jimmy Corkhill
          21/07/2026
          Amimir.com Messed up my Cancellation request
          Response to the July 18 review response from Amimir.com My Booking #7644858 came with free cancellation before July 9th, with no charges, and a cancellation/modification charge of $246 Euros if done before July 13th. A full charge to cancel/modify from July 14th and on. On July 13th I contacted Amimir.com directly, by phone, and requested a partial cancellation of one of the two rooms in my booking, due to a medical condition that prevented me from travelling. The partial cancellation was subject to a $246 euro fee as per their cancellation policy. At that time the representative requested me to provide a medical document to only be used to see if their supplier would waive the cancellation fee of $246 Euro, that was applicable at the time. I provided to them what I had and told them that this would take some time to get a medical document from my doctor but to proceed with my partial cancellation of one room on my booking. Instead of proceeding with my partial cancellation request on July 13th, subject to the cancellation fee of $246 Euro, they waited until I was able to secure a medical document from my doctor and proceeded with the cancellation request on July 16th. As of that date the partial cancellation request was subject to the full charge of the room with no refund provided. Their supplier refused to take into consideration the medical document provided. Given that fact that they choose to wait to proceed with cancelling my room, I am now being denied the refund $736 Euros that I am due (Room charge $982 Euro, less the $246Euro) cancellation charge on July 13. They refuse to take responsibility for their mistake of not partially cancelling/modify my booking, as per my instructions and according to their cancellation policy on July 13th and instead waiting until July 16th once they received the medical document. Again this medical document was only requested to see if they could waive the cancellation fee and was not required to cancel the actual room booking. As a result of their mistake, incompetence, negligence, I am now being denied the refund of $736 Euros that is rightfully due to me and they are refusing to make this mistake of theirs, right for their customer.
          Michael
          15/06/2026
          A rapidly growing accommodation booking service.
          As always, everything is great. The selection of hotels, the prices, and the customer feedback.
          Yury Zapryagalov
          A
          Angela
          1 day ago
          Easy to book and manage. Would use you again.
          M
          Moni
          2 days ago
          Easy, clear and fast
          A
          Anonymous
          2 days ago
          Due to being met with short calls and inattentive service we had no choice but to call customer service. Our agent was kind and helpful, and managed to get through to our host, which made our experience with this sight really pleasant.
          M
          Martha
          2 days ago
          Very good company
          N
          Nichola
          5 days ago
          First time I have used this company and they were excellent, kept informed regularly.
          R
          Rebecca
          6 days ago
          Brilliant company
          K
          Katia
          6 days ago
          The booking was quick and easy. No concerns.
          p
          paris071317
          6 days ago
          It was easy to book which I liked and the price was reasonable
          L
          Lucie
          7 days ago
          All was good
          F
          Fjona
          8 days ago
          Good price compare with other turist operators .
          M
          Martha
          8 days ago
          Excellent website prices Their prices are very good Communicating with them is easy and helping quickly
          D
          Donna
          9 days ago
          Good value for money lived the happy hour BOGOF
          F
          Farah
          9 days ago
          Reasonabke price
          T
          Taher
          9 days ago
          لا
          F
          Firefly
          10 days ago
          Booking super easy , no issues .
          M
          Mile
          10 days ago
          Great experience with Amimir. Everything was fine. Thank you
          A
          A
          10 days ago
          The rooms are still dusty after cleaning
          J
          Joanne
          11 days ago
          First time using but will definitely use again
          M
          Murad
          11 days ago
          Excellent
          A
          Arthur
          12 days ago
          When I arrived at the hotel I was told they had no booking under my name that I must be looking for a different hotel with a similar name. When I arrived at the address they suggested, there was no hotel at all. I suggest avoiding this hotel. However - when I contacted Amimir's customer service they were friendly, understanding and appeared ready to make it right.