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Hotel Marco Polo

Av. Sant Antoni, 36, AD 400, La Massana
Av. Sant Antoni, 36, AD 400, La Massana
Map
map
1 min
(401 m)
5 min
(401 m)
7.6
Good
(5116 Reviews)

Check-in times and other important info


Accommodation facilities/services

Main Areas

24 h reception
Heating
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Restaurant

Restaurant
Bar
Vending machine
Breakfast (Buffet)
Dinner (Buffet)
Gluten-free food on request
Dairy-free milk on request
Continental Breakfast

Pets

Not Pet-Friendly

Swimming pools

Pool (summer)
Outdoor Pool (summer)

Main Hotel Services

Games room
Laundry Service
Free Ski Lockers
Free Lugagge Room
Multilingual employees

Car Park

There are car park areas (public or private) near the accommodation. They can be paid.
No Car Park Available

Children and animation

Children's Playground

Services

Pool table
Casino
Darts

Baby cribs

Baby Cot (on request)

Wifi and Internet

Wi-Fi

Room services

Room Services

TV
Room service
Telephone
Hairdryer
Heating
International TV channels
Alarm Service
Pillows
Blanket
Desk
Wi-Fi in the rooms

Bathroom

Toilet
Amenities
Shower or bathub

Apartment services

Sheets
Towels
Daily Cleaning

Pet Policy

We inform you that this accommodation does not allow pets.

About the accommodation

Located in La Massana, this hotels is within walking distanbce to the Vallnord - Pal Arinsal cable car that takes you to the Pal ski area, which is ideal for beginners and a family ski holiday. 

The hotel Marco Polo *** has a restaurant that is open for breakfast, lunch and dinner. There's also an outdoor car park (check rates at reception) and free Wi-Fi connection in the hotel.

The bedrooms have television, telephone, safe, free Wi-Fi connection, heating and a fully-equipped bathroom with shower or bathtub and hairdryer.

If you're visiting this hotel during a ski holiday, there are ski lockers where you can store your ski and snowboard equipment.

If you're visiting this hotel during summer, the hotel has an outdoor pool. , ideal to cool off! It also has an outdoor car park (for a fee) and free Wi-Fi connection throughout the hotel.

Good to know: 

La Massana is a short drive from Andorra city centre, where there's a highstreet full of shops, outlets and restaurants. 

 

Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival.


Reviews

7.6
Good
Based on 5116 reviews
10 Sole Travelled with family March 2023 Todo genial! nada a destacar 8.7 Reyes Travelled with family March 2023 Hotel muy correcto para si precio y servicio. Atención excelente. Buffet bastante correcto, es variado aunque sin excesos, el Pudin casero es espectacular!!! El ascensor fallaba bastante. 7 Hamid Travelled with family March 2023 Attentive and very friendly staff, at the service of the customer
Un personnel à l'écoute et très sympathique, au service du client
Bathroom to review, refreshment to bring to the level of the bedrooms and the hotel, poor insulation... too bad, there is potential... room with view in a patio... not at all pleasant.
Salle de bain à revoir, rafraîchissement à apporter au niveau des chambres et de l hotel, mauvaise isolation... dommage, il y a du potentiel... chambre avec vu dans un patio... pas du tout agréable.
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5.3 Mailo Travelled with family March 2023 Comida correcta, variada y de calidad. Habitación en parte reformada con camas correctas. Servicio justo aunque educado. Zona de juegos (aunque de pago) ideal para ir con niños y pasar un rato si fuera llueve o hace frío. Ideal para ir a esquiar: comer, dormir y listo. El baño sin reformar muy antiguo, 0 extras (sólo 1 vaso, ni jabón ni champú...). Instalaciones antiguas, muy pensado para dormir e ir a esquiar y no poder disfrutar de las estancias comunes. El personal lleva una chapa con los idiomas català y castellano y no ha habido NADIE que me pudiera hablar/responder en català (sorprendente, ni hacer el gesto...). Llegamos y la habitación no estaba preparada, nos comentaron que podríamos hacer el check out más tarde pero no nos llegaron a confirmar... 7 J March 2023 Good value for money for ski season and with half board. Some bedrooms are renovated, the buffet is good and the staff is great.
Buena relación calidad precio para temporada de esquí y con media pensión. Algunas habitaciones están reformadas, el buffet está bien y el personal, estupendo.
It is a bit further from the cable car than other hotels and some bedrooms are a bit old, but all good for a few days of skiing.
Está algo más lejos del telecabina que otros hoteles y algunas habitaciones están un poco viejas, pero todo bien para unos días de esquí.
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10 Lidia Travelled with family March 2023 Quedamos muy satisfechos ya que todo el personal nos trataron como en casa, desde la chica de recepción, las camareras, y cocina, muy agradecidos!! 9 Enrique Javier Traveled solo March 2023 Partiendo de la base que el hotel es un 3 estrellas destacar: La limpieza, el desayuno como la cena son muy correctos, no se caracteriza por ofrecer un elevado número de platos ni alimentos pero si cabe decir que tienes la posibilidad de ingerir todo lo necesario para tener una dieta equilibrada con una presentación y una elaboración más que destacable. Yo valoro la calidad a la cantidad. Hotel muy recomendable calidas&precio. Vuelvo a matizar el que el hotel sea un 3 estrellas. Teniendo esto muy claro no puedo dar una mala nota a todo lo referente a mi estancia 8 Victor March 2023 well located in la Massana. Good breakfast, and somewhat renovated bedrooms (except bathroom). good for a weekend
bien ubicado en la Massana. Desayuno bien, y habitaciones algo reformadas (excpeto baño). bien para un finde.
They have been renovating the hotel, but there are areas that still need a face lift
han ido renovando el hotel, pero hay zonas que todavía necesitan un lavado de cara
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2.2 David Traveled solo March 2023 The bathrooms of the bedrooms The breakfast is of quite low quality
Los baños de las habitaciones El desayuno es de bastante baja calidad
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7.6 Román Travelled with family March 2023 It smelled bad on the stairs
En la escalera olía mal
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8 Anca Travelled with family March 2023
8.8 Daragh March 2023
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based on 316 of TripAdvisor's reviews
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These opinions are subjective to individual travelers and not TripAdvisor LLC, Amimir.com or any of their business partners. TripAdvisor 2016

Frequently asked questions about Hotel Marco Polo

Where can I park at Hotel Marco Polo?

If you stay at Hotel Marco Polo you have the following parking possibilities (subject to availability):
  • There are parking areas (public or private) close to the accommodation. There may be a charge for these.
  • No car park available

Does the Hotel Marco Polo have wifi connection?

The Hotel Marco Polo has Wi-Fi.

Can I stay with a pet at Hotel Marco Polo?

Pets are not allowed at Hotel Marco Polo.

Does the Hotel Marco Polo have a swimming pool?

Yes, Hotel Marco Polo has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Swimming pool (summer)
  • Outdoor swimming pool (summer season)

Does the Hotel Marco Polo have a 24h reception?

Yes, Hotel Marco Polo has a 24-hour reception.

Is there heating in Hotel Marco Polo?

Yes, Hotel Marco Polo has heating in the common areas.

Is there a restaurant at Hotel Marco Polo?

Yes, Hotel Marco Polo has a restaurant.

Is there a bar at Hotel Marco Polo?

Yes, Hotel Marco Polo has a bar.
Hotel Marco Polo