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          21c Museum Hotel Chicago

          55 East Ontario Street, Chicago, United States View on map
          ​Facilities and service
          Wifi and Internet
          See all
          Check-in and check-out times
          Check-in
          from 4:00 PM
          Check-out
          before 11:00 AM
          Location and surroundings
          See map
          Accommodation features
          Internal parking
          Pet-Friendly

          Your stay starts with Amimir.com

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          Facilities and services

          Main Areas

          Reception
          Heating in the main facilities
          Air-conditioning in the main facilities
          Lift
          Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

          Restaurant

          Restaurant
          Bar

          Wifi and Internet

          Wi-Fi

          Main Hotel Services

          Meeting Room Extra charge
          Laundry Service Extra charge
          Free Luggage Room
          Valet driver
          ATM/cash machine at the hotel

          Facilities

          Fintess Centre
          Business Center

          Pets

          pets allowed

          Parking

          The accommodation has an indoor car park with extra charge
          Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

          Pet Policy

          This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.

          Accommodation description

          21c Museum Hotel Chicago - MGallery is ideally located downtown, just steps from the iconic Michigan Avenue. The 21c welcomes visitors and locals who will enjoy the cultural program of the curated exhibitions and its culinary offer. In addition to its proximity to the Magnificent Mile, Hotel 21c is close to the Museum of Contemporary Art, John Hancock Center, Millennium Park, the historic Water Tower, and Navy Pier. Escape from it all at 21c in a space surrounded by art.


          Some of the detailed services may be paid. You can check their rates directly at the establishment. The accommodation can change the way it offers its catering service according to needs. This information is subject to change by the accommodation.
          Some of the services listed may incur an additional charge. You can check the applicable rates directly with the property. All the information on this page is subject to change by the accommodation. If you have any questions, please contact us.

          Legal information

          This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.

          Ratings about 21c Museum Hotel Chicago

          8.2
          Fabulous
          Based on 570 reviews

          What do guests have to say about 21c Museum Hotel Chicago?

          The 21c Museum Hotel Chicago shines for its central location and top-notch amenities. Guests praise its excellent service, room comfort, and variety of nearby restaurants. Some mention issues with nighttime noise and lack of cleanliness in rooms. Nevertheless, the majority highlights the staff's attention and the convenient location for exploring the city on foot. Ideal for tourists and business travellers who value comfort and proximity to major points of interest.
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          25/08/2026
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          STELIOS SOFRONIOU
          23/08/2026
          @ excellent
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          22/08/2026
          Great experience with Amimir!
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          22/08/2026
          Perfect choice for booking
          Perfect choice for booking
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          22/08/2026
          The price was very good
          The price I found on Amimir was very competitive. The process to rezerve the hotel was very clear, by paying a small amount and later I paid the rest of the sum and I received the voucher. Hotel was great. Thank you!
          Camil
          22/08/2026
          I was in 22 August 2026 on hotel Best…
          I was in 22 August 2026 on hotel Best Western . An alarm sound all night and nobody take any measure. They ruined my night ! I want my money back! Enea Mircea,Romania
          Enea Mircea
          21/08/2026
          Great customer service!
          I would like to give a huge thank you to Tomas Da Costa, a representative at Amimir UK, for providing such an outstanding customer service experience. I contacted Tomas with a last-minute request to change the number of rooms in my reservation, just before the payment was due to be charged to my credit card. Tomas was incredibly helpful, understanding, and professional throughout the entire process. What really stood out was that he went the extra mile to make sure my request was handled correctly and that everything was properly arranged. His attention to detail and willingness to take the extra time gave us peace of mind and allowed us to look forward to our trip without any worries. Tomas, you were amazing! Thank you so much for your exceptional help and customer service. It is rare to receive this level of care and dedication, and it truly made a difference.
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          21/08/2026
          Amimir is a trustworthy booking engine
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          21/08/2026
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          21/08/2026
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          20/08/2026
          Everything great
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          19/08/2026
          I would recommend a reliable service
          I would recommend a reliable service
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          18/08/2026
          I had a great experience with…
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          18/08/2026
          Very good experience!
          Very good experience! The booking process was smooth and straightforward from start to finish. The website is very easy to navigate and well-structured. On top of that, the price offered great value for money. Highly recommended!
          Katerina Kompou
          18/08/2026
          Stay away
          For the hotel reservation, I was first asked to pay half of the total amount and then the remaining balance. After I completed these payments, I was asked to upload the ID documents of all the people travelling. They told me that if I did not provide the documents within two hours, they would cancel my reservation. I shared all the required documents with customer service within the two-hour deadline. However, I later received an email informing me that my reservation had been cancelled. The reason they gave was that the ID information I provided was “inconsistent.” When I asked what this meant, they simply told me that this was the response they had received from the agency. They completely ruined all my holiday plans at the last minute. Now I will have to make a new reservation at a much higher price, and my flight dates may also be affected. Absolutely terrible experience. Stay away from this company. They still have not refunded half of my payment. Instead, they keep delaying the process by telling me to contact my bank. I will share all the screenshots as evidence.
          atacan simsek
          17/08/2026
          Solution provided in under 2 minutes
          There was a slight glitch during payment on the website. Call customer service who spoke perfect english, picked up the phone within 5 seconds, no AI, no waiting in line, no having to fight through cumbersome "menus". Customer support agent solved the problem on the phone within 2 minutes. Overall phenomenal experience. Keep up the great work.
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          17/08/2026
          First experience with Amimir
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          16/08/2026
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          Moe
          M
          Mauro
          1 day ago
          At first, I thought Amimir might be a scam because the price was even lower than the hotel’s official website. After reading the reviews, I decided to give it a try. I had a small payment issue, but Amimir personally contacted me and sent my booking confirmation by email, which I really appreciated. Overall, a great experience. I’ll definitely use Amimir again for future hotel bookings!
          T
          Turan
          1 day ago
          No hassle or fuss. Very good
          A
          Artem
          2 days ago
          I did not expect to be asked to pay city tax in the hotel. I thought everything was incuded.
          A
          Aleksandra
          2 days ago
          Always excellent
          D
          DiscoveryDave
          3 days ago
          Quick, simple, easy
          M
          Milos
          3 days ago
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          NS
          3 days ago
          The booking process was smooth. Very competitive price for the Hotel.
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          3 days ago
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          4 days ago
          This was the 4th time I booked via Amiral. So far so good.
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          Henry
          4 days ago
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          5 days ago
          my first booking with Amimir, but definitely not the last
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          Holiday Happy
          5 days ago
          All excellent. Easy to use & really low deposits. It was helpful to be able to pay in installments as & when to suit & free refunds until a week before was a bonus.
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          5 days ago
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          5 days ago
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          6 days ago
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          6 days ago
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          Oleksandr
          6 days ago
          Please improve language experience. Thus form is displayed in Spanish on my iPhone app instead of English.
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          Saveli
          6 days ago
          Will use this service again!!
          N
          Nasim
          7 days ago
          Helpful team when you call the customer service. Very good reasonable price compared to.other websites.
          C
          Cagla
          7 days ago
          Generally fine but payment wasnt easy

          Frequently asked questions about 21c Museum Hotel Chicago

          Does the 21c Museum Hotel Chicago have wifi connection?

          The 21c Museum Hotel Chicago has Wi-Fi.

          Does the 21c Museum Hotel Chicago have a 24h reception?

          Yes, 21c Museum Hotel Chicago has a 24-hour reception.

          Is there heating in 21c Museum Hotel Chicago?

          Yes, 21c Museum Hotel Chicago has heating in the common areas.

          Is there air conditioning in the common areas at 21c Museum Hotel Chicago?

          Yes, 21c Museum Hotel Chicago has air conditioning in the common areas.

          Is there a restaurant at 21c Museum Hotel Chicago?

          Yes, 21c Museum Hotel Chicago has a restaurant.

          Is there a bar at 21c Museum Hotel Chicago?

          Yes, 21c Museum Hotel Chicago has a bar.
          21c Museum Hotel Chicago
          Customer photos