5
Sagur
Travelled with family
Booked on Amimir.com
December 2025
Average
The food was average. The restaurant staff were very nice. The room was clean, although one bed had a sheet under the duvet and the other didn't.
Comida normalita. Trabajadores del restaurante muy bien. Habitación limpia, eso sí, una cama tenía sábana debajo del edredón y la otra no.
The mattresses were awful, they sagged, even just a little. I had to use two pillows as a mattress. The view... was of other rooms two metres or less from ours, so we couldn't open the curtains all day. There were defects in the room: a faulty electrical outlet, a broken bathroom door...
Los colchones horrorosos, se hunden y eso que pero poco. Tenía que poner dos almohadas q modo de colchón. Las vistas… a otras habitaciones a dos metros o menos de la nuestra por lo que no podíamos abrir las cortinas en todo el día. Desperfectos en la habitación: enchufe, puerta baño…
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9.1
Doris
Travelled with family
Booked on Amimir.com
October 2025
Excellent
Excellent value for money, very friendly and attentive staff, I will definitely return.
Relación calidad precio todo correcto, personal muy amable y muy atento, volveré sin duda.
There's nothing to say
No hay nada que decir
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4
Juan Carlos
Travelled with friends
Booked on Amimir.com
October 2025
Basic
Affordable price
Precio económico
It's a dump and 15 minutes downhill from the supposedly lively area, which isn't, so you don't have to take a taxi back to the hotel.
Es una zahurda y a 15 min cuesta abajo de la zona supuestamente animada, q tampoco lo es, vuelta obligatoria en taxi hasta el hotel.
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9.7
Soraya
Travelled solo
Booked on Amimir.com
September 2025
Excellent
We loved the experience. There's everything for breakfast and a variety of dinners, very good service and excellent cleanliness. It's close to bus stops and the beach and promenade, about a 15-minute walk away, so you wouldn't even notice it. It's a quiet area to relax, the pool is clean, and the beds are very comfortable.
Nos ha encantado la experiencia, hay de todo para el desayuno y cenas variadas, muy buena atención y excelente limpieza, está cerca de paradas de bus y de la playa y paseo marítimo a unos 15 min andando que dando un paseo ni te enteras, zona tranquila para descansar, piscina limpia muy cómodas las camas.
Time there is very short.
Se hace muy corto el tiempo allí.
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10
Mari Carmen
Travelled solo
Booked on Amimir.com
July 2025
Excellent
Next time I return to Tenerife I will stay at the same hotel again.
Próxima vez que vuelva a Tenerife me volveré alojar en el mismo hotel
Change the room doors
Puertas de la habitación cambiarlas
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7.7
Maria Del Mar
Travelled with family
Booked on Amimir.com
June 2025
Good
The room was comfortable, and I liked the location. The breakfast had plenty of variety.
La habitacion comoda y me gusto la ubicacion. El desayuno con bastante variedad.
The dinner had very little variety.
La cena tenia poquisima variedad.
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6.9
Antonia
Travelled solo
Booked on Amimir.com
March 2025
Good
The staff are very friendly, especially the restaurant waiters and receptionists.
Su personal ,son muy amables en especial los camareros del restaurante y recepcionistas.
Although the hotel was very clean, the room service left a lot to be desired.
Aunque el hotel estaba muy limpio ,los repasos de las habitaciones dejaban mucho que desear.
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5.3
Raymonde
Travelled solo
Booked on Amimir.com
January 2025
Average
Good breakfast
Petit déjeuner bien
Dinner to review
Dîner a revoir
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6.6
Ana
Travelled solo
Booked on Amimir.com
October 2024
Good
The breakfast was very good for the price I paid. Very economical.
El desayuno muy buena por el precio que he pagado.
Muy económico.
Very old, dirty bathroom and broken furniture.
Muy viejo,sucio el baño y mobiliario roto.
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4.6
Ana
Travelled with family
Booked on Amimir.com
July 2024
Basic
The place is quiet.
El lugar es tranquilo.
There is no car park and it is uphill. The rooms do not have a fridge or air conditioning. So it is impossible to have something cool and sleep comfortably. The breakfast buffet is the same every day. But it is fine.
No hay aparcamiento y es cuesta arriba. Las habitaciones no tienen nevera ni aire. A lo que es imposible tener algo fresco y dormir comodo.
El bufet de desayuno dia a dia es lo mismo. Pero esta bien.
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9.7
Eugenia Del Carmen
Travelled with family
Booked on Amimir.com
April 2024
Excellent
Super great staff
Super el personal genial
Nothing to say...well a third floor with children
Nada que decir...bueno un tercer piso dis niños
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5.2
Joaquin A.
Travelled solo
Booked on Amimir.com
March 2024
Average
If what you need is something cheap to sleep in and nothing else, perfect. But don't expect much especially in the cleanliness. That is conspicuous by its absence and the bitter and cold staff with customers.
Si lo que necesitas es algo barato para dormir y nada más perfecto. Pero no esperes gran cosa sobre todo en la limpieza limpieza. Que brilla por si ausencia y el personal amargado y frío con los clientes.
Cleanliness in the bathroom non-existent, the shower has not been cleaned in a long time, there was even long hair on the soap dispenser. The screen didn't even close. The restaurant staff leaves a lot to be desired. They seem tired from work with no desire to work and a rather cold treatment. Above all, I don't remember the name but the oldest of all, he was the one who served the worst. With guests still eating, they picked up everything when it was closing time. They gave no option to anything. He went out to the cook to pick up and was in a hurry to leave. The receptionists are drier than the desert. Only one was friendly on the day of check out.
Limpieza en el baño inexistente, la ducha no la han limpiado desde hace tiempo, había hasta un pelo largo en el dispensador del jabón. La mampara ni cerraba.
El personal del restaurante deja mucho que desear. Se les nota cansados del trabajo sin ganas de trabajar y un trato bastante frío. Sobre todo, no recuerdo el nombre pero el más mayor de todos, era el que peor atendía. Con huéspedes aún comiendo recogían todo cuando era la hora en punto de cierre. No daban opción a nada. Salía hasta el cocinero a recoger y con prisas por salir. Los recepcionista más secos que el desierto. Solo uno se mostró amable el día del check out.
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9.3
Leticia
Travelled with family
Booked on Amimir.com
August 2023
Excellent
The wonderful treatment the food great the waiters a ten the receptionist 15 the lifeguard 20 and the waitress a 20 all great encouragement to go
El trato maravilloso la comida genial los camareros un diez los recepcionista 15 el socorrista 20 y la camarera un 20 todo genial ánimo a ir
Lack of air conditioning in the rooms
Falta aire acondicionado en las habitaciones
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3.5
Carlos Antonio
Travelled solo
Booked on Amimir.com
July 2023
Basic
Towel change daily.
Cambio de toalla diarios.
Noises, smells, lack of fan/air, little car park space, old windows and doors. I would not go back.
Ruidos, olores, falta de ventilador/aire, poco sitio de aparcamiento, ventanas y puertas antiguas. No volvería.
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8.3
Encarnacion
Travelled solo
Booked on Amimir.com
November 2022
Very good
All the excellent hotel
Todo el.hotel excelente
The hill that goes up to the hotel
La cuesta que sube al hotel
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2.5
Catia
Travelled solo
Booked on Amimir.com
September 2022
Basic
Free Wi-Fi in common areas
Wifi gratuito en zonas comunes
Room smells bad, the bathroom is Croatian, terrible cleaning and bad food
Habitacione huele mal el bano a croaca , limpieza pesima y comida mala
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9.7
Antonia
Travelled solo
Booked on Amimir.com
May 2022
Excellent
I have felt at home and I recommend it 100%
Me he sentido como en mi casa y lo recomiendo 100%
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7.3
Domingo
Travelled with family
Booked on Amimir.com
February 2022
Good
The quality-price ratio is very good, considering that it is probably the most economical hotel in Puerto de la Cruz, the price charged per room, Half Board is acceptable, where the breakfast is very good, the dinner is adequate, the waiter service, reception, and cleaning practically daily, GREAT QUALITY-PRICE RATIO.
Relación calidad-precio es muy buena, sabiendo que probablemente es el hotel mas económico de Puerto de la cruz, el precio que cobra por habitación, media pensión aceptable, donde el desayuno esta muy bien, la cena cumple, el servicio de camareros, recepción, y limpieza prácticamente a diario, RELACIÓN CALIDAD-PRECIO GENIAL.
Perhaps in the dining room, both at breakfast and dinner, two waiters is perhaps too few at times of maximum capacity. It would be better to have a little more variety at dinner, and its desserts, but it should be noted that it does a good job for the price that the hotel charges.
Quizas en el comedor tanto en el desayuno como en la cena, dos camereros quizas es muy poco en momentos de máximo aforo. Mejorable sería algo mas de variedad en la cena, y sus postres, pero aclarando que cumple con un bien para el precio que cobra el hotel.
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8.6
Eugen
Travelled solo
Booked on Amimir.com
February 2026
Very good
Blank review
6
Ernesto
Travelled with couple
Booked on Amimir.com
September 2023
Average
Blank review
