8.3
Nuri
Travelled with family
Booked on Amimir.com
September 2023
Very good
A very good stay, we had a great time
Una muy buena estancia lo hemos pasado muy bien
I asked to extend the room days before and they made us change our room to a small one without a balcony when we were 3 people and they charged 45 euros which seems outrageous to me since it was only a few hours of room without more. That seemed horrible to me
Pedí ampliar la habitación días antes y nos hizieron cambiar de habitación a una pequeña y sin balcón cuando éramos 3 personas y cobraban 45 euros lo q me parece una barbaridad ya q solo eran unas pocas horas de habitación sin más. Eso me pareció horrible
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8.7
Fanny
Travelled with family
Booked on Amimir.com
September 2023
Very good
We have been very good
Hemos estado muy bien
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5.2
María Pilar
Travelled with family
Booked on Amimir.com
August 2023
Average
It is very focused on foreign tourists and I even had to ask one of the entertainers to speak to me in Spanish
Esta muy enfocado a los turistas extranjeros y incluso tuve que pedir a uno de los animadores que me hablara en español
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7.3
Joan
Travelled with family
Booked on Amimir.com
July 2023
Good
On the positive side, it is a magnificent place to go with children, they have a great time. The room was quite good and the Water Slides and spectacular pools were very clean. overall very good
Como positivo es un lugar magnifico para ir con niños se lo pasan en grande.
La habitacion estaba bastante bien y los toboganes y piscinas espectacular muy limpio.
En general muy bien
As a negative, I would highlight how borderline a girl called Cristina from the reception has been. And the fact of the buffet I did not like very much and the dinner hours that are far outside the hours that those of us here are used to.
Como negativo destacaria lo borde que ha sido una chica que se llama cristina de la recepcion. Y el hecho del bufet no me ha gustado mucho y el horario de la cena que se queda muy fuera del horario que los de aqui estamos acostumbrados.
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8.7
María Belen
Travelled with family
Booked on Amimir.com
September 2022
Very good
Very good animation team and super friendly at reception
Muy buen equipo de animación y súper amables en recepcion
Perhaps the ingredients should be specified in the dishes, I am allergic to nuts and several things and I did not specify anything, only if it was meat or fish. The rooms on the first floor at night you can hear the performance a lot, they should soundproof
Tal vez debería estar especificado en los platos los ingredientes, soy alérgica a frutos secos y varias cosas y no especificaba nada, solo si era carne o pescado.
Las habitaciones de la primera planta por la noche se oye muchísimo la actuación, deberian insonorizar
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8.7
Koldo
Travelled with family
Booked on Amimir.com
July 2022
Very good
Animation service and slides, food quite good, breakfasts only a bit repetitive.
Servicio de animación y toboganes, la comida bastante bien, un poco repetitivos los desayunos únicamente.
That to go to the slides you have to go through the reception and there is no passage inside the hotel to avoid loss of children, accidents with cars...
Que para ir a los toboganes haya q pasar por la recepción y no exista un paso por dentro del hotel que evite perdida de niños, accidentes con coches...
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5.7
Dionisio
Travelled solo
Booked on Amimir.com
May 2022
Average
Is it well located for the beach and the slides for families with children but for couples negative
Está bien situado para la playa y los toboganes para familias con niños pero para parejas negativo
Fatal reception and entrance 1/2h.long later because they said that the room was not I was fatally ready
Recepcion fatal y entrada 1/2h.larga más tarde porque decían que la habitación no estaba lista fatal
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10
Rita
Travelled with couple
Booked on Buscounchollo.com
September 2020
Excellent
The professionalism of all the staff.
La profesionalidad del todo el personal.nada
Nothing.
Nada..
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10
Mercedes
Travelled with friends
Booked on Buscounchollo.com
September 2020
Excellent
Very good service and cleanliness
Muy buena atención y limpieza
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9.7
Javier
Travelled with family
Booked on Buscounchollo.com
September 2020
Excellent
Facilities, service, food, attention... without forgetting the water park where we have enjoyed a lot, all together will make us come back to repeat in this hotel.
Instalaciones, servicio, comida, atención.. sin olvidar el parque acuático donde hemos disfrutado muchisimo, todo en conjunto haran que volvamos a repetir en este hotel.
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10
Sergio
Travelled with family
Booked on Buscounchollo.com
September 2020
Excellent
All
Todo
Nothing
Nada
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9.7
Nuria
Travelled with family
Booked on Buscounchollo.com
September 2020
Excellent
All excellent, recommended 100x100
It was a great experience.
Todo excelente,recomendable 100x100
A sido una experiencia genial.
The food is not very varied, but what is available is very good.
En la comida no hay mucha variedad, pero lo que hay muy bueno.
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9.7
Natalia
Travelled with family
Booked on Buscounchollo.com
September 2020
Excellent
It has been fantastic and we have been treated great
Ha sido fantastico y nos han tratado genial
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9.3
María Del Carmen
Travelled with family
Booked on Buscounchollo.com
September 2020
Excellent
Areas of the hotel
Áreas del hotel
It was chaos when they gave us the keys, they were supposed to give them to us at 13:00 and they gave them to us at 14:30, they don't change sheets only towels.
Un caos el momento de darnos las llaves, tenían q darnos a la 13:00 y nos la dieron 14:30, no te cambian sabanas solo toallas
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9
Anna
Travelled with family
Booked on Buscounchollo.com
September 2020
Excellent
Little buffet variety
Poca variedad buffet
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10
Pol
Travelled with couple
Booked on Buscounchollo.com
September 2020
Excellent
very good in all respects very pleased with my parents coming but I'm going the same way.
estado genial muy bueno en todo espectos encantado viniendo mis padres pero yo me voy igual.
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9.3
Carlos
Travelled with family
Booked on Buscounchollo.com
September 2020
Excellent
Everything in general
Todo en general
We were given the room a little late at 2:30 pm.
Nos dieron la habitación un poco tarde a kas 14,30
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10
Marta
Travelled with family
Booked on Buscounchollo.com
September 2020
Excellent
I loved it. We will come back again
Me ha encantado. Volveremos a repetir
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9.3
Montserrat
Travelled with family
Booked on Buscounchollo.com
September 2020
Excellent
Everything, the staff very friendly, the food very good, the water park with area for large and small, and the hotel pools many and varied. Every day they disinfect and maintain safety distances.
Todo, el personal muy amable, la comida muy buena, el parque acuático con zona de grandes y pequeños, y las piscinas del hotel muchas y variadas. Cada día desinfectan y mantienen las distancias de seguridad.
The soundproofing of the bedrooms, more because of other guests who do not respect the hours of rest than because of the facilities themselves.
La insonorización de las habitaciones, más por culpa de otros huéspedes que no respetan las horas de descanso que por las instalaciones en sí.
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7.7
Olga
Travelled with family
Booked on Buscounchollo.com
September 2020
Good
The service is very good and the animation is suitable for all types of public.
La atención muy buena e igusl la animación para todo tipo de publico
To put toilet brush in the toilet of the bedrooms and shower tray in bedrooms
Poner escobilla en el qc de las habitaciones y plato de ducha en habitaciones
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