7.7
Sandra
Travelled with couple
Booked on Buscounchollo.com
November 2025
Good
La cama
Cuando llegue no avía agua caliente y tuve k espera asta las 7 de la tarde para poder bañarme y el espa no puede cojerlo el día k tenía previsto túbe k espera un día más y cuando fui el agua estaba fría y no pude ni está ai me tube k salir
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10
Luisa María
Travelled with couple
Booked on Buscounchollo.com
September 2025
Excellent
El masaje relajante
Las muchachas muy amables y muy buenas en su trabajo
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10
Jose Julian
Travelled with couple
Booked on Buscounchollo.com
September 2025
Excellent
Maybe it lacks a bit of exterior maintenance, but nothing to worry about.
Quizá le falte un poquito de mantenimiento exterior,pero nada preocupante.
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10
Yolanda
Travelled with couple
Booked on Buscounchollo.com
July 2025
Excellent
It happened to me again, I saw the comments and didn't know what to do, fortunately I decided to travel to this hotel and it was a 100% success.
I read some bad comments and honestly, I think they were very unfortunate, the hotel is beautiful, the staff is lovely, the service is impeccable, and the facilities are top-notch.
I would definitely repeat.
Me volvió a pasar, vi los comentarios y no sabía que hacer, afortunadamente decidí viajar a este hotel y fue un acierto al 100%.
Leí comentarios malos y la verdad, creo que eran muy desafortunados, el hotel es precioso, el personal encantador, el trato inmejorable y las instalaciones de 10.
Repetiría sin dudarlo.
"Good things end too soon"
Lo bueno se acaba muy pronto
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9.4
Alvaro
Travelled with family
Booked on Buscounchollo.com
July 2025
Excellent
Special treatment. They try to make you feel at home. The owner is amazing.
Trato especial. Intentan que te sientas como en casa. El dueño un crack.
The breakfast is a bit weak.
El desayuno flojete.
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7.7
Francisco Javier
Travelled with couple
Booked on Buscounchollo.com
July 2025
Good
20 minutes drive from downtown. Ideal for Sierra Nevada. The facilities and the price are quite good.
A 20 minutos en coche del centro. Ideal para sierra nevada. Las instalaciones y el precio bastante buenos
There were ants in the bathroom. The staff didn't know. The spa is quite small. It is advisable to make an appointment.
Habían hormigas en el baño. El personal no lo sabía. El spa bastante pequeño. Es recomendable pedir cita.
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7.7
Laura
Travelled with couple
Booked on Buscounchollo.com
July 2025
Good
The staff is very good, the hotel is nice and the rooms are not bad, spacious and with comfortable beds. The breakfast is quite good. The Italo restaurant is very good. The rooftop terrace is great and good prices on cocktails.
El personal muy bien, el hotel es bonito y las habitaciones no están mal, amplias y con camas cómodas. El desayuno bastante bien. El restaurante Italo muy bien. La terraza de la azotea genial y buenos precios en cócteles.
The facilities were regular, in the spa half of the things were not working and it is small, if there are many people, it's better not to go. In the outdoor pool, one step of the ladder was broken and it was dangerous because you could get cut, only two of the hydro massage loungers were working and none of the water jets inside the pool were working. The hotel is generally fine but it is not a 5*.
Las instalaciones regular, en el spa no funcionaban la mitad de las cosas y es pequeño, si hay mucha gente mejor no ir. En la piscina exterior un escalón de la escalera estaba roto y era peligroso porque te podías cortar, las hamacas de hidromasaje solo funcionaban dos y los chorros de dentro del agua no funcionaban ninguno. El hotel en general bien pero no es un 5*.
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8.6
Jesús
Travelled with couple
Booked on Buscounchollo.com
June 2025
Very good
We have been lucky to enjoy the Spa and the pool just for ourselves since there weren't many people at the hotel. The hotel staff is very friendly and polite.
Hemos tenido la suerte de poder disfrutar del Spa y la piscina para nosotros solos ya que no había mucha gente en el hotel. El personal del hotel es muy amable y educado.
I would change certain aluminum pieces in the bathrooms, as they are broken or rusty, we do not use the Jacuzzi bathtub in the room because of this. Also, the showerhead had a lot of accumulated limescale, it doesn't cost much to clean it either...
cambiaría ciertas piezas de aluminio de los baños, ya que se encuentran rotas u oxidadas, la bañera jacuzzi de la habitación no lo usamos por esto mismo. Además la alcachofa de la ducha tenía mucha cal acumulada, eso tampoco cuesta tanto limpiarlo...
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9.7
Miguel Ángel
Travelled with couple
Booked on Buscounchollo.com
June 2025
Excellent
Everything was great except for the spa, where out of the ten different areas, three or four were not working.
Todo estaba genial excepto el spa en el que ve diez zonas distintas había tres o cuatro que no funcionaban
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9.7
José Manuel
Travelled with couple
Booked on Buscounchollo.com
May 2025
Excellent
The service is excellent.
El servicio es excelente.
The SPA needs several repairs.
El SPA necesita varias reparaciones.
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9.1
Ángela
Travelled with friends
Booked on Buscounchollo.com
May 2025
Excellent
The hotel is amazing, the services, the views .... Everything!
El hotel es increíble, los servicios, las vistas…. Todo!
The hotel's location is the only thing that lowers its score, if you go by car it is worth it, otherwise cabs can be expensive.
La ubicación del hotel es lo único que baja su puntuación, si vas en coche merece la pena si no los taxis te pueden salir caros
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8.3
Paola
Travelled with couple
Booked on Buscounchollo.com
May 2025
Very good
I liked the breakfast; it was well-stocked. The services were good; the deal included a spa and breakfast.
Me ha gustado el desayuno, estaba bien surtido. Los servicios están bien, el chollo incluía SPA y desayuno.
Our room was a Whirlpool Suite. It's true that the drainpipe could have been better positioned to allow the water to drain away. The spa needs a little more attention; some jets weren't working. There are some aspects of the hotel that need a little more attention.
Nuestra habitación era una Suite con Hidromasaje es verdad que el desagüe del agua debería estar mejor ubicado para que se fuera el agua.
El SPA debe cuidarse un poco más, algunos chorros no iban. Hay algunos aspectos del hotel que deben cuidarse un poco más.
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10
Fermin
Travelled with family
Booked on Buscounchollo.com
May 2025
Excellent
Spectacular.
Espectacular.
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10
Juan Carlos
Travelled with couple
Booked on Buscounchollo.com
April 2025
Excellent
Very good attention from the staff. Everything was kindness. It is very quick to reach the center of Granada, but it is necessary to take the vehicle.
Muy buena atención del personal. Todo era amabilidad . Se llega muy rápido al centro de Granada, pero es necesario llevar el vehículo
Some areas of the spa were not working
Algunas zonas del spa no funcionaban
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8.3
María Jesús
Travelled with family
Booked on Buscounchollo.com
March 2025
Very good
The treatment of the staff
El trato del personal
In a 5 star hotel they should check the room before handing it over to the client.
The hairdryer did not work
En un hotel de 5 estrellas deberían revisar la habitación antes de entregar al cliente
El secador no funcionaba
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8.9
Alberto
Booked on Buscounchollo.com
March 2025
Very good
The room is great, very spacious. Breakfast very good too.
La habitación es genial, muy espaciosa. El desayuno muy bien también.
The SPA did not work at all. Too much capacity despite having reserved time. There was a queue to do the circuit. They could not offer massages or at additional cost because they are saturated.
En el SPA no funcionaba todo. Demasiado aforo a pesar de tener hora reservada. Había cola para poder hacer el circuito. No podían ofrecer masajes ni a coste adicional porque están saturados.
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6.6
Roberto
Booked on Amimir.com
March 2025
Good
Maybe the location. It is far from the center of Granada. A car is essential.
Quizás la ubicación. Esta alejado del centro de Granada. El coche es imprescindible.
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8
Miguel Ángel
Travelled with couple
Booked on Buscounchollo.com
February 2025
Very good
No problem with the offer. It is the first time I travel with buscoUnChollo and if I see another one that fits me I will repeat.
Regarding the hotel, everything was fine. It is a 5 star hotel that at this time of the year is a bit lonelier, there were not many guests and not many staff and a few restaurants in the hotel complex were closed (I don't know if permanently). The spa is fine and the buffet too and Gregorio is a machine!
Ningún tipo de problema con la oferta. Es la primera vez que viajo con buscoUnChollo y si veo otro que me cuadre repetiré.
Respecto al hotel, todo correcto. Es un hotel de 5 estrellas que en esta época del año está un poco más solitario, no había muchos huéspedes ni mucho personal y unos cuantos restaurantes del complejo hotelero estban cerrados (no sé si permanentemente). El spa está bien y el buffet también y Gregorio un máquina!
Under the bed had not been cleaned for 2 months.
Debajo de la cama no limpiaban desde hace 2 meses.
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6.9
Meilyn María
Travelled with family
Booked on Buscounchollo.com
February 2025
Good
Old hotel but clean, spacious rooms, uncomfortable beds
Hotel antiguo pero limpio, habitaciones amplias, camas incómodas
The breakfast was average.
No information was provided regarding the spa that was included in the offer.
El desayuno regular ..
No nos facilitaron información en relación al spa que estaba incluyen la oferta.
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3.9
Victor Alfonso
Travelled with couple
Booked on Buscounchollo.com
February 2025
Basic
Rooms 500s. They are not very cozy. Some are small. Spa leaves a little to be desired and was not all in working order. Things were missing.
Las habitaciones 500s. No son muy acogedoras. Algunas pequeñas. El Spa deja un poco que desear y no estaba todo en funcionamiento. Faltaban cosas.
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