9.3
Alexia
Travelled with family
Booked on Esquiades.com
February 2020
Excellent
It was a very comfortable and casual setting. We loved being able to eat breakfast and dinner in the hotel. Very convenient to La Masella.
Internet in the rooms didn’t have strong (if any) signal.
Once the dinner buffet items were finished, there wasn’t a lot of choice. But we still felt the dinner was a good value.
10
Eleanor
Travelled with family
Booked on Esquiades.com
February 2020
Excellent
Helpful staff, good location. Enjoyed the food
No wifi in rooms.
8.7
Marina
Travelled with couple
Booked on Esquiades.com
March 2022
Very good
Very good location with respect to the ski slopes. Friendly staff, comfortable bed and good breakfast.
Muy buena ubicación respecto a las pistas de esquí. Personal amable, cama confortable y buen desayuno.
Nothing.
Nada.
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9.6
Joan
Travelled with couple
Booked on Esquiades.com
March 2022
Excellent
Everything's fine.
Todo bien.
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9.7
Guest
Travelled with couple
Booked on Esquiades.com
February 2022
Excellent
Comfortable room, very nice staff, cozy hotel, wonderful surroundings.
Habitación cómoda, personal muy agradable, hotel acogedor, entorno maravilloso.
Nothing to say
Nada que decir
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6.4
Sandra López
Travelled with couple
Booked on Esquiades.com
February 2022
Average
Very comfortable beds and clean room.
Camas muy comodas y habitación limpia.
We requested a double bed via email once we made the booking since it did not give specifications in the company and even so they gave us a double room with single beds. The room in general was deteriorated and we were cold at night.
Solicitamos cama doble vía email una vez realizamos el booking puesto que no daba especificaciones en la compa y aún así nos dieron una habitación doble con camas individuales.
La habitación en general se notaba deteriorada y pasamos frio por la noche.
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8.7
Santiago
Travelled with family
Booked on Esquiades.com
January 2022
Very good
Spacious and comfortable room
Habitación amplia y cómoda
They do not do dinners on Fridays and some maintenance defect in the room
No hacen cenas los viernes y algún defectillo de mantenimiento en la habitación
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7.6
Candela
Travelled with couple
Booked on Esquiades.com
January 2022
Good
Cleanliness, that you can park for free in outdoor parking and friendliness. Also that it is a hotel in which animals are allowed.
La limpieza, que se pueda aparcar gratuitamente en parking exterior y la amabilidad. También que sea un hotel en el que se permiten animales.
The rooms are old but decent. What I don't like is how expensive it is for a 2 star hotel.
Las habitaciones son viejas pero decentes. Lo que no me gusta es lo caro que es para ser un hotel de 2 estrellas.
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9
Eva
Travelled with family
Booked on Esquiades.com
January 2022
Excellent
Everything is very correct: breakfast, rooms, staff, cleanliness, comfort ... all very well
Tot molt correcte: esmorzar, habitacions, personal, netedat, comoditat... tot molt bé
The price of food outside of what comes with the pack seemed too expensive to me. Two plates of soup, two pizzas (frozen and small) and a bottle of water € 47.50. compared to the rest of the hotel and services that I find good enough the price of dinner seemed to me more exorbitant than anything because of the quality of the product ...
El preu del menjar fora del que entra amb el pack em va semblar massa car. Dos plats de sopa, dues pizzes (congelades i petites) i una ampolla d'aigua 47,50€. comparat amb la resta de l'hotel i serveis que em semblen prou bons el preu del sopar em va semblar desorbitat més que res per la qualitat del producte...
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10
María
Travelled with family
Booked on Esquiades.com
January 2022
Excellent
All positive: comfort, service (family and respectful at the same time), good heating, aesthetically pleasing, good cuisine (healthy) with fresh raw materials...
Todo positivo: confort, servicio (familiar y respetuoso a un tiempo), buena calefacción, estéticamente agradable, buena cocina (sana) de materia prima fresca...
Perhaps the fact of having to take the car to go to the nearest town.
Tal vez el hecho de tener que coger el coche para ir al pueblo más cercano.
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10
Paola
Booked on Esquiades.com
January 2022
Excellent
Cleanliness and staff 10!
Limpieza y personal 10!
I was only one day I could not assess anything negative.
Estuve un solo día no podría valorar nada negativo.
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9.3
Amadeu
Travelled with family
Booked on Esquiades.com
January 2022
Excellent
The tranquility, the family atmosphere, the attention of the staff and the half board hired are all right. Just what I was looking for to go as a family.
La tranquil·litat, ambient familiar, atenció del personal i la mitja pensió contractada tot un encert. Just el que buscava per anar en família.
Nothing in particular. To say the least, the lack of a lift.
Res en concret. Per dir alguna cosa, la manca d'ascensor.
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10
Clara
Travelled with couple
Booked on Esquiades.com
December 2021
Excellent
Superb value for money.
Relación calidad-precio magnífica.
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7
Núria
Travelled with couple
Booked on Esquiades.com
December 2021
Good
Customer service at the reception. Good breakfast
Atención al cliente en la recepcion.
Buen desayuno
Unpleasant staff at breakfast
Personal poco agradabe en el desayuno
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8
Lucas
Travelled with friends
Booked on Esquiades.com
March 2021
Very good
Very cozy, clean and nice views. Basic but everything you need.
Muy acogedor, limpio y lindas vistas.
Básico pero todo lo q necesitas.
Efficient staff. More than anything because we have had a bad experience with the pass that they usually give us at the hotel and when we asked the receptionist could not explain how to get it and she told us that she did not have to know about it.
El personal poco eficiente.
Más q nada porque hemos tenido una mala experiencia con el forfait q normalmente nos lo dan en el hotel y cuando preguntamos la recepcionista no supo explicarnos cómo conseguirlo y nos dijo q ella no tenía q conocer sobre eso.
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9
Oriol
Travelled with family
Booked on Esquiades.com
March 2021
Excellent
Excellent service. And what is most noteworthy is the attention of the staff who work there. They are all super friendly. Excellent food. The kids loved it. I'm sure we'll repeat.
El servei excel·lent. I el que mes cal destacar es l’atenció del personal que hi treballa. Tots son súper amables. El menjar excel.lent. Als nens els hi ha encantat. Segur que repetirem.
The facilities are quite old and it would not be bad if they are being renovated. Breakfasts could be a little more varied. Still we don’t complain about that.
Les instal·lacions son bastant velles i no estaria malament que s’anes reformant. Els esmorzars podrien ser una mica mes variats. Així i tot no ens queixem d’això.
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9.7
Sofia
Travelled with family
Booked on Esquiades.com
March 2021
Excellent
Quality price is very good. 10 min from La Masella slopes. Clean rooms, delicious homemade food. And a beautiful setting where you can take a walk and watch the sunset.
Calidad precio está muy bien. A 10 min de pistas la masella. Habitaciones limpias, comida casera muy rica. Y entorno precioso donde poder dar un paseo y ver el atrdecer.
Cakefaction a little high and we could not modify it. Regular Wi-Fi in common areas, but if you are going to disconnect it is not necessary either.
Cakefaccion un poco alta y no la pudimos modificar. Wifi regular en zonas comunes, pero si vas a desconectar tampoco hace mucha falta.
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8.7
Aitor
Travelled with friends
Booked on Esquiades.com
March 2021
Very good
Very good location and delicious food.
Muy buena localización y comida muy rica.
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9
Raquel
Travelled with couple
Booked on Esquiades.com
March 2021
Excellent
The treatment of all the excellent staff, especially the manager Gabi. They made us feel at home, very comfortable and with family. The hotel is a place of calm and tranquility with all possible comforts and facilities. We have had an incredible and great couple of days. We will definitely be back.
El trato de todo el personal inmejorable, sobretodo del gerente Gabi. Nos hicieron sentir como en casa, muy agusto y en família. El hotel es un paraje de calma y tranquilidad con todas las comodidades y facilidades posibles. Hemos pasado un par de días increíbles y geniales. Sin duda volveremos.
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8.7
Carlos
Travelled with friends
Booked on Esquiades.com
March 2021
Very good
-The kindness of the hotel staff -The cleanliness of the room and the room in general -They gave us all the facilities at dinner time when we arrived
-La amabilidad del personal del hotel
-La limpieza de la habitación y la habitación en general
-Nos dieron todas las facilidades a la hora de cenar cuando llegamos
To say something: -We could not regulate the room thermostat. At some point it was hot -WIFI did not reach our room
Por decir algo:
-No pudimos regular el termostato de la habitación. En algún momento hacía calor
-El WIFI no llegaba a nuestra habitación
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