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Novotel Pekanbaru

Jalan Riau No 59, Pekanbaru, Indonesia
• 3.7 km from the centre of Pekanbaru
8.1
Very good
(87 Reviews)
See map
Accommodation features
Spa

Check-in times and other important info


Facilities and services

Main Areas

24 h reception
Lift
Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

Main Hotel Services

Meeting Room
Laundry Service
Safe at the reception
Multilingual employees
Bell boy
Door man

Pets

Not Pet-Friendly

Facilities

Garden
Balcony

Car Park

Paid outdoor car park

Spa and wellness

Spa (for a fee and reservation required)

Swimming pools

Children's pool (summer season).

Transfers / Transfer

Shuttle to the airport (check fee)

Wifi and Internet

Wi-Fi

Room services

These services are general and may vary according to the type of room.

Room Services

TV
Room service
Telephone
Balcony
Hairdryer
Air Conditioning
International TV channels
Safe to be paid at reception
Alarm Service

Bathroom

Bathtub
Shower
Amenities
Magnifying mirror
Bathrobe

Apartment services

Final cleaning
Washing machine
Dishwasher
Fridge
Coffee-maker
Pay mini-fridge
Some of the services listed may require an additional fee. You can check the rates directly at the establishment. The accommodation may modify its catering service as needed. All information provided here is subject to change by the accommodation. If you have any questions, please contact us.

Pet Policy

Pets are not permitted in this accommodation.

Ratings about Novotel Pekanbaru

8.1
Very good
Based on 87 reviews

What do guests have to say about Novotel Pekanbaru?

The Novotel Pekanbaru stands out for its comfort and location next to the Ciputra Mall. Guests praise the friendly staff and facilities. Some mention issues with the air conditioning and noise in the hallways. Overall, it is a recommended hotel for business travellers and tourists seeking comfort. The variety of nearby restaurants is a plus. Although there are comments about lack of towels and smoke issues in non-smoking rooms, most guests positively appreciate their stay. It is a good option in Pekanbaru to enjoy a pleasant stay.
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To save you time, we have compiled and summarized external customer reviews with artificial intelligence.

Frequently asked questions about Novotel Pekanbaru

Where can I park at Novotel Pekanbaru?

If you stay at Novotel Pekanbaru you have the following parking possibilities (subject to availability):
  • Paid outdoor parking

Does the Novotel Pekanbaru have wifi connection?

The Novotel Pekanbaru has Wi-Fi.

Can I stay with a pet at Novotel Pekanbaru?

Pets are not allowed at Novotel Pekanbaru.

Does the Novotel Pekanbaru have a swimming pool?

Yes, Novotel Pekanbaru has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Children's pool (summer season).

What can I do at Novotel Pekanbaru?

The Novotel Pekanbaru offers the following activities (some may be for a fee):
  • Spa for a fee

Does the Novotel Pekanbaru have a 24h reception?

Yes, Novotel Pekanbaru has a 24-hour reception.
Novotel Pekanbaru
Customer photos