3
Lorena
Travelled solo
Booked on Amimir.com
July 2025
Basic
Good for a night stay if you find it on sale.
Rooms are very old with old furniture, bathroom was not clean (mold in some places) , shower was not holding in it´s place so it was impossible to use it without holding it on your hand.
Room keys are literally keys, and you get only one per room, even if there are multiple guests.
Also towels did not seem dirty but smelled very bad, I would appreciate a clean smelling towel.
I would not recommend, other than to just have a night of sleep if you find a good price, also rooms are very noisy
9.1
Daniele
Travelled with family
Booked on Jump2spain.com
August 2024
Excellent
all was perfect ,good sea ,good location, good services and very good Portaventura
animation is best for children but not all for parents and need one little frigo in a room its was better
1.5
Eva
Travelled with friends
Booked on Amimir.com
June 2022
Basic
This place sucks.
This place has no customer service!!!
We only met 2 good employees at this hotel, Mustafa the kitchen staff and Yin the cleaner.
This hotel ruined our perspective of Spain. Actually so did Salou itself but this hotel really put us in a bad mood whenever we went downstairs. On our arrival the receptionists were blunt and rude. They were giggling and laughing into our faces without apologising for ignoring us. We asked very easy to answer questions about our stay at the hotel and got rude, judgmental answers.
There are an uncomfortable amount of rules, you could barely live your life at this hotel. Every time you take a step or accidentally drop something on the group - old 50 year old women come out from there rooms to shush you.
At one point we stayed in the pool for a few extra minutes past 8pm and were met with an aggressive and rude approach from some chubby guy in bunny ears who was bragging about "writing the manual for the hotel". Honestly who cares. We made a mistake we would of been happy to apologise but the guy started accusing us if purposefully staying in the pool to annoy the staff. What an entitled fool.
The next morning, we were told by the pool lifeguard to not use floats in the pool because it's a safeguarding issue - absolutely fair. However 5 minutes later a family goes into the pool with three floaties and the woman was just chatting with some people on poolside... so much for safeguarding! A few hours later we come back down to the pool and the lifeguard woman was just on her phone while the pool was full of kids play fighting and toddlers in donut rings. I mean it can't get any less safe than that. VERY DISSAPOINTING for safety!!!!
At one point my friend asked the bar employees to charge her phone behind the bar where she saw an open plug socket that wasn't being used. We were on poolside, so she didn't want the phone to be stolen and you can't charge your phone in the hotel room without you keycard. Without hesitation, they said no. My friend asked for an explanation so she could understand the reasoning as to why. They just kept repeating no... What is this place... honestly.
What a garbage hotel. It's in the middle of nowhere and the staff make it feel like hell. rude and uncaring is the only way to describe all of them.
OH also at point I found some bugs in my bed. They weren't bed bugs but there was a lot of them. Weird. Makes you wonder what else is that dirty. We also tried the pool table downstairs and some of them had stains and when the pool balls came out the machine we had multiple of the same balls. It must be a very old table. Update please.
YOU HAVE TO PAY FOR WIFI !!!!
4.7
Cliford037
Travelled with couple
Booked on Buscounchollo.com
September 2025
Basic
la comida deja bastante que desear, las habitaciones un poco viejetas…. En el baño se veían algunas cañerías sin tapar, no había mantas ni funcionaba la calefacción . El personal del restaurante muy amable, sin embargo el de recepción horrible, soberbias, graciosillas (como si molestases por pedir algo cuando es su trabajo) y bastante antipáticas.
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8.6
Yolanda
Travelled with couple
Booked on Buscounchollo.com
September 2025
Very good
Mobiliario un poco viejo
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9.7
Esperanza
Travelled with couple
Booked on Buscounchollo.com
September 2025
Excellent
El tiempo. No hacia calor.
El detalle con minusválidos de aparcamiento y la comida muy bien presentada
No.
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7.4
Jose
Travelled with family
Booked on Buscounchollo.com
September 2025
Good
La comida, muy variada.
La terraza con jacuzzi nos ha gustado mucho
La piscina también
Los días de frio, las ventanas no son muy buenas
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8
Inés
Travelled with couple
Booked on Buscounchollo.com
September 2025
Very good
En el servicio de comidas, nos ha gustado la presentación en cazuelitas o platitos individuales, y el agua gratuita para los que no teníamos el todo incluido.
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5.7
Mónica
Travelled with couple
Booked on Buscounchollo.com
September 2025
Average
Los muebles son antiguos.
La cisterna del baño no descargaba bien.
La almohada tenía mal olor.
Me abrieron la puerta,estando yo dentro y habiendo contestado verbalmente
Es la primera vez que me pasa esto.
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4.4
Albertop
Travelled with family
Booked on Buscounchollo.com
September 2025
Basic
Habitaciones sin reformar desde hace muchos años,la comida es bastante mejorable y el servicio de habitaciones no respetan la intimidad,abren la puerta estando dentro de la habitación!!
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5.3
Elisabet
Travelled with couple
Booked on Buscounchollo.com
September 2025
Average
El personal que nos ha atendido, muy servicial y amable .
Las camas, la habitación hace falta reforma pero es lo de menos, no hemos podido descansar por el ruido de la habitación y el colchón, super incómodo, menos mal que ha sido una noche, una semana así no aguantamos.
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6.6
Ane
Travelled with couple
Booked on Buscounchollo.com
September 2025
Good
la comida habia de todo
la cama super vieja, necesita reforma urgente todo. despues de las vacaciones me voy al fisio de dolor d espalda
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3.7
Marie
Travelled solo
Booked on Amimir.com
September 2025
Basic
Good location, free car park in the neighborhood near the hotel.
Nice rooftop and view from the rooftop.
Nice pool area
Bonne localisation, possibilité de se garer gratuitement dans le quartier à proximité de l'hôtel.
Joli rooftop et belle vue depuis le rooftop
Joli coin piscine
Having been to this hotel before, the service was very poor.
Dirty bathtub with hair and brown traces of soap.
Didn't take into account my requests concerning the need to be high up and on the pool side, obliged to ask again on arrival even though there was availability.
In the room, strong smell of sewage, no terrace furniture whereas all the other rooms had it... We had to make a complaint, but were subsequently provided with chairs.
Noisy restaurant, low-quality food compared with the past. Little choice. Twice, we got up to take a dish and the table was set for other customers... This caused us stress. We felt we had to eat quickly and then leave...
Etant déjà venue dans cet hôtel, le service a beaucoup baissé.
Baignoire sale avec poils et traces marrons de savon.
Pas pris en compte mes demandes concernant le besoin d'être en hauteur et côté piscine, obligée de redemander à l'arrivée alors qu'il y avait de la disponibilité.
Dans la chambre, forte odeur d'égout, pas de mobilier de terrasse alors que toutes les autres chambres en possédaient.. Obligée de faire une réclamation, nous avons eu des chaises par la suite.
Restaurant bruyant, nourriture peu qualitative comparée à autrefois. Peu de choix. Par deux fois, nous nous sommes levés pour prendre un plat et la table était dressée pour d'autres clients.. Ce qui nous a causé du stress. Nous avions l'impression que nous devions manger rapidement puis partir..
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8.6
Paola Andrea
Booked on Buscounchollo.com
September 2025
Very good
La atención al
Cliente es muy buena el personal es súper gentil y atento!
Se escucha todo lo de la otra habitación o lo de fuera en los pasillos, sería lo único negativo
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10
Jacqueline
Travelled with family
Booked on Buscounchollo.com
September 2025
Excellent
Lo mejor, la animación y los jacuzzis
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3.6
Eliana
Travelled with family
Booked on Amimir.com
August 2025
Basic
The only good thing about the hotel is its proximity to Cala Font, which is why this hotel is the only good thing.
Lo único bueno del hotel es la cercanía a cala font q x eso termine en este hotel
Everything from the moment I arrived I was served by a young lady at reception who was so unfriendly, it was the first time in 10 years that I have been to hotels where they make me wait for a room until after 2 pm, I thought it was incredible! Then the food seemed to me that my children at camp eat better... mind you the dining room staff was very good I have no complaints the only thing they do is work with a sour face but I imagine why that is... I don't blame them! The cleaners do their best... I will never return to a hotel in my life because it wasn't a freebie either. Everything is old, neglected, dirty. When I handed in the keys to leave not even a thank you the lady at reception told me they were all rude
Todo desde que llegamos me atendió una chica joven en la recepción que madre mía la mala onda que tenía, es la primera vez en 10 años que voy a hoteles que me hacen esperar una habitación hst pasadas las 14 hs increíble me pareció! Luego la comida me pareció que mis hijos en el campamento comen mejor… ojo el personal del comedor muy bien no tengo queja lo único trabajan con cara mal pero imagino xq será.. no los culpo! Las limpiadoras hacen lo que pueden.. no vuelvo a un htop en mi vida xq tampoco fue regalado. Esta todo viejo, dejado, sucio. Cuando entregue las llaves p irnos ni gracias me dijo la de la recepción todos unos mal educados
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5
Rafael
Travelled with family
Booked on Amimir.com
August 2025
Average
A great location if you're looking for Salou Headland, nestled among pine forests and close to a small beach. It has an adults-only pool and jacuzzi.
Buenas localización si buscas el cabo de Salou, entre pinadas y cerca de una pequeña playa. Tiene piscina y jacuzzi solo para adultos
A very old hotel with barely any room renovations, with sloppy finishes and unattractive cosmetic fixes. Long lines at the buffet with very limited hours for the number of people staying at the hotel, and little space for evening entertainment. Large hotel, but the services are lacking.
Hotel muy antiguo y sin a apenas reformas de las habitaciones, con terminación poco cuidadas y remiendos estéticos poco "estéticos". Largas colas en el buffet con horario muy reducido para la cantidad de gente que se hospeda en el hotel, poco espacio para la animación nocturna. Hotel grande pero se quedan escuetos los servicios.
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1
Clara
Booked on Amimir.com
August 2025
Basic
There is no car park, the beaches are difficult to access, the hotel is very poor in terms of facilities, in short everything is very bad.
Não existe estacionamento, as praias são de dificil acesso o hotel muito fracoa nivel de instalacoes,em suma tudo muito mau
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3.1
Jorge
Travelled with family
Booked on Amimir.com
August 2025
Basic
Nothing
Nada
Weak food
Comida fraca
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6.6
Teresa
Booked on Buscounchollo.com
August 2025
Good
Beds
Las camas
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