Reviews about Amimir.com

Very informative and helpful.

Lower cost compare to other booking agencies, easy way of booking process.

In my opinion, they provide a reliable service that offers good value and a wide range of booking options. My only issue is that in recent months, they haven't allowed me to pay the €10 booking deposit; instead, I have to pay the full amount upfront. For this reason, I book with them less frequently.

Price and customer service both outstanding. Will use again :)

Daughter booked 4star all inclusive hotel for a week and arrived to what can only be described as a hovel serving inedible scraps. Pile of what looked to be horse manure mixed with rubbish at the main entrance, mouldy rooms with bug infestations, no air con, broken fridges in most rooms, facilities such as waterslides and lazy river empty, filthy and inaccessible. Other facilities listed nonexistent! Contacted Amimir on 2nd July and as requested sent over all video and photographic evidence along with out of pocket expenses due to the poor quality all inclusive known to man, good (very little mind) not fit for the stray cats let alone humans. By their own published T&C’s all complaints are dealt with within 14 days apparently, however here we are without even acknowledgment of most recent email. On the phone customer service is appalling, not our problem we are waiting on supplier. Contract was made with Amimir , who should be doing everything they can to resolve the issue including demanding a response from their supplier! I would advise anyone thinking of booking to check all available reviews of hotel (although this one only started getting bad reviews after booked) apparently new owners and many there had been going years but have vowed never to return. My daughter will now be taking her evidence to the bank to get her money back for failure to provide what was advertised and putting people’s health at risk! I would also suggest a total overhaul of customer service to bring it in line with published terms and conditions The below isn’t the full story, on the first day of holiday a rep knocked them up out of bed with their names on his list of holiday makers. All issues were reported to the rep and the hotel. The rep told them he would bring a complaints form to be completed which didn’t materialise. Assuming he had reported everything we rang on return for an update to be told you don’t have a n resort reps. So not only failure to meet your own terms and conditions but a GDPR breach sharing details with third parties without permission!!

Second time i book hotel with amimir.com. Also this time was the price the best compared to other sites. My booking was instantly confirmed and i enjoyed my stay. No problems, no headache. Everything went smoothly. I will be checking here before i book next time. I surely recommend amimir.com to everyone.

Easy, convenient, simple, clear. Made my booking for hotels in Italy.

I am very pleased with the service I received on the Amimir website. The prices are excellent and competitive, the ordering process was simple and convenient, and the service was professional, fast and courteous. Definitely recommend to anyone looking for quality, reliability and fair prices. Thank you very much

Their prices are good They answer questions and inquiries quickly Trusted site::)

I wanted to book a hotel and went through the various steps. When I got to the payment page this then indicated that it did not include taxes, which mean that their price was cheaper than other providers in the first instance, but the added taxes then made them more expensive. This is illegal under EU law. Furthermore, I then received a phone call from them telling me I hadn't booked. I did not consent to being contacted by phone, which again means they are not compliant with EU law.

The booking process is straightforward, the prices are very good and a great customer support.

Great web site and let me pay in instalments with really helps when you have a family

Amimir has the best price for the great hotels.Customer care is exelante,fast and very comited.I have 2 more reservation with Amimir in a future.

Amazing company already love booking my trips through them. And best prices too ??

Response to the July 18 review response from Amimir.com My Booking #7644858 came with free cancellation before July 9th, with no charges, and a cancellation/modification charge of $246 Euros if done before July 13th. A full charge to cancel/modify from July 14th and on. On July 13th I contacted Amimir.com directly, by phone, and requested a partial cancellation of one of the two rooms in my booking, due to a medical condition that prevented me from travelling. The partial cancellation was subject to a $246 euro fee as per their cancellation policy. At that time the representative requested me to provide a medical document to only be used to see if their supplier would waive the cancellation fee of $246 Euro, that was applicable at the time. I provided to them what I had and told them that this would take some time to get a medical document from my doctor but to proceed with my partial cancellation of one room on my booking. Instead of proceeding with my partial cancellation request on July 13th, subject to the cancellation fee of $246 Euro, they waited until I was able to secure a medical document from my doctor and proceeded with the cancellation request on July 16th. As of that date the partial cancellation request was subject to the full charge of the room with no refund provided. Their supplier refused to take into consideration the medical document provided. Given that fact that they choose to wait to proceed with cancelling my room, I am now being denied the refund $736 Euros that I am due (Room charge $982 Euro, less the $246Euro) cancellation charge on July 13. They refuse to take responsibility for their mistake of not partially cancelling/modify my booking, as per my instructions and according to their cancellation policy on July 13th and instead waiting until July 16th once they received the medical document. Again this medical document was only requested to see if they could waive the cancellation fee and was not required to cancel the actual room booking. As a result of their mistake, incompetence, negligence, I am now being denied the refund of $736 Euros that is rightfully due to me and they are refusing to make this mistake of theirs, right for their customer.