Hotels in Merida

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          Accommodation choices to explore in Merida

          All our hotels in Merida

          145 accommodations available
          Velada Mérida
          Merida, Spain
          0.9 mi from the centre
          7.6
          2641 Reviews
          This attractive 4-star hotel is near the center and the tourist area of Merida. A few meters away you will find the Roman Amphitheatre, the Theatre, the National Museum of Roman Art and many other tourist attractions. The Alcazaba, the hotel restaurant is well known for its cuisine specialties offered here. In front of the building you will find public transport. In the morning you can enjoy a full buffet breakfast. Later in the day, you can taste the most delicious dishes of national cuisine of Extremadura and prepared by our chef in the restaurant Alcazaba.
          AZZ Mérida Medea Hotel
          Merida, Spain
          0.92 mi from the centre
          7.6
          3398 Reviews
          El hotel AZZ Mérida Medea destaca por su ubicación céntrica y habitaciones modernas. Los huéspedes valoran el personal amable y la comodidad de las camas. Algunos señalan áreas de mejora en la cena y el estado de ciertas habitaciones. En general, es ideal para quienes buscan un lugar bien situado y con un trato cordial. Aunque hay críticas puntuales, la mayoría destaca la experiencia positiva y la calidad del servicio. ¡Perfecto para explorar Mérida!
          Hotel Zeus
          Merida, Spain
          0.54 mi from the centre
          8.2
          3571 Reviews
          The **Hotel Zeus** stands out for its location near the center and its varied breakfast. Some guests mention the lack of a fridge in the rooms and the need for renovation in areas like the buffet. Despite comments about noise and age, most appreciate the cleanliness, friendly staff, and comfort of the rooms. Ideal for short stays and sightseeing. Recommended for those seeking a practical, economical, and well-located option in Mérida. A good choice if you're looking for a balance between quality and price on your holiday.
          Parador de Mérida
          Merida, Spain
          0.38 mi from the centre
          8
          1834 Reviews
          Parador de Mérida: historic and centrally located, ideal for visiting the ruins and the old town. The building has a lot of charm; guests praise the friendliness of the staff, the cleanliness and the breakfast. Points for improvement include ongoing works that can make the **pool** and **terraces** inaccessible at times, the rooms being somewhat basic and the beds possibly too firm; the **car park** is narrow and can sometimes be expensive. There are also comments about communication and minor maintenance issues (water, heating, noise). In summary, perfect for location and character; less so if you are looking for modern facilities or a guaranteed **pool**.
          Nova Roma
          Merida, Spain
          0.39 mi from the centre
          7.9
          2461 Reviews
          The Nova Roma is a centrally located hotel that tends to appeal to travellers. The location is ideal, the staff are friendly and helpful, and the breakfast is a highlight. Some guests mention comfortable, clean rooms. Although there are a few comments about noise or less comfortable rooms, overall the experience is positive. Ideal for travellers seeking comfort and proximity to the centre.
          Hotel ILUNION Mérida Palace
          Merida, Spain
          0.18 mi from the centre
          9.2
          6145 Reviews
          Hotel ILUNION Mérida Palace is a charming, centrally located hotel with spacious and comfortable rooms. Guests praise the friendly staff and delicious breakfast. Some guests mention the high cost of car park and the lack of variety at the breakfast. Despite some minor issues, the unbeatable location and excellent service make this an excellent choice for visiting Mérida. Ideal for those seeking comfort and good service in the heart of the historic center.
          Hotel ILUNION Las Lomas
          Merida, Spain
          2.04 mi from the centre
          7.9
          5746 Reviews
          Hotel ILUNION Las Lomas offers spacious rooms and excellent breakfast. The pool is perfect for the heat. Guests love the friendliness of the staff and the restaurant's food. However, some mention cleanliness issues in the bathrooms and nighttime noise. Ideal for travellers seeking tranquility and comfort, near Mérida. With easy access and free car park. Recommended for business holidays or stops along the way. Despite some criticisms, most highlight its quality and service. An option to consider on your next stays in the area!
          Akla Hotel Mérida
          Merida, Spain
          0.21 mi from the centre
          9.2
          1572 Reviews
          This city hotel is located in the historic center of Merida, 30 meters from the Temple of Diana and walking distance from the monuments of the city. The Roman theater and the citadel of the ninth century are minutes. Badajoz airport is about 49 km away. This air-conditioned hotel has 16 rooms and is housed in an elegant nineteenth century building. The design of the hotel has preserved its original architecture, including its beautiful arches, in contrast to their furniture and modern art and the latest technology. Both business travellers and leisure travellers alike will have a wide range of services and facilities. It also has a spa and massage treatments for those seeking a relaxing holiday.
          Deluxe Hostels & Suites Merida
          Merida, Spain
          0.51 mi from the centre
          8
          2315 Reviews
          You will feel at home in any of the 20 bedrooms with air conditioning and flat screen TV. Take advantage of the shared kitchen to prepare your own meals. Keep in touch with your loved ones thanks to the free Wi-Fi Internet connection. The private bathroom is equipped with free toiletries and a hairdryer.This hostel offers you a cafeteria for a quick drink, although you can also stop by its snack-bar or delicatessen. Quench your thirst with your favourite drink at the bar or lounge. A continental breakfast is offered daily from 7:00 AM to 11:00 AM for an additional charge. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage available. Self car park (for a fee) is available. The miracles. This hostel is 0.3 mi (0.5 km) from Basilica de Santa Eulalia and 0.6 mi (0.9 km) from Molino de Pancaliente.Distances are to round numbers. Acueducto de los Milagros - 0.5 km / 0.3 mi Arch of Trajan - 0.6 km / 0.4 mi Morerías Archaeological Zone - 0.6 km / 0.4 mi Basilica of Santa Eulalia - 0.6 km / 0.4 mi Museum of Visigothic Art - 0.6 km / 0.4 mi Plaza de España - 0, 7 km / 4.3 mi Portico del Foro - 0.8 km / 0.5 mi Temple of Diana - 0.8 km / 0.5 mi Lusitania Bridge - 0.9 km / 0.6 mi Molino de Pancaliente - 0.9 km / 0.6 mi National Museum of Roman Art - 0.9 km / 0.6 mi Roman Bridge - 0.9 km / 0.6 mi Alcazaba - 1 km Las VII Sillas Interpretation Center - 1 km Roman Theater - 1.2 km The nearest airport is in Badajoz (BJZ) - 49.4 km Some of the detailed services may be paid. You can check their rates directly at the establishment. The accommodation can change the way it offers its catering service according to needs. This information is subject to change by the accommodation.
          Hostal Pompeya
          Merida, Spain
          0.45 mi from the centre
          3.5
          7 Reviews
          Alora Hotel Mérida
          Merida, Spain
          0.86 mi from the centre
          9.2
          1077 Reviews
          Alora Hotel Mérida is situated in Merida, within 1.4 km of Basilica of Saint Eulalia and 1.4 km of Merida Train Station. Featuring a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Private parking is available on site. At the hotel, each room is equipped with a wardrobe. The rooms are fitted with a safety deposit box and some rooms also boast city views. All rooms in Alora Hotel Mérida are fitted with a flat-screen TV and free toiletries. A buffet breakfast is available at the accommodation. Speaking English and Spanish at the 24-hour front desk, staff are willing to help at any time of the day. Popular points of interest near Alora Hotel Mérida include Roman Theatre & Amphitheatre, Casa de Mitreo and National Museum of Roman Art. Badajoz Airport is 46 km from the property.This property will not accommodate hen, stag or similar parties. Guests under the age of 18 can only check in with a parent or official guardian.
          Hostal Senero
          Merida, Spain
          0.24 mi from the centre
          8.4
          1102 Reviews
          Romero
          Merida, Spain
          3.86 mi from the centre
          6.7
          1001 Reviews
          This hotel is located between Almendralejo and Merida, about 4 km from the center of this city. This hotel was built in 2009, it has a very special modern design and comprises a total of 36 comfortable and bright rooms. This city accommodation is ideal for the business traveller, as to who is on holiday. The building has air conditioning and a lobby with a 24-hour reception, safe and lift. There is a café and guests have conference facilities (meeting rooms) at their disposal. Guests can also make use of the room service and there is covered car park for those arriving by car (for a fee) car park car park. All rooms come with private bathroom, fully equipped with hair dryers. They are equipped with direct dial telephone, TV, Internet and minibar. air conditioning and heating are provided in all accommodation as standard.
          Barbarossa Suites Plaza de España
          Merida, Spain
          0.22 mi from the centre
          8.6
          1442 Reviews
          Apartamentos Villas Romanas
          Merida, Spain
          0.51 mi from the centre
          8.4
          304 Reviews
          Apartamentos NayDa studio V
          Merida, Spain
          1.01 mi from the centre
          7.7
          69 Reviews
          Set 2 km from Moorish Alcazaba, 2.1 km from Roman Theatre & Amphitheatre and 1.9 km from National Museum of Roman Art, Apartamentos NayDa studio V offers accommodation situated in Merida. The property is located 3.3 km from Merida Train Station, 4.1 km from Basilica of Saint Eulalia and 4.4 km from Los Milagros Roman Aqueduct. Free WiFi is available throughout the property and Casa de Mitreo is 1.4 km away. The apartment comes with a flat-screen TV. The air-conditioned accommodation is equipped with a kitchen. The accommodation is non-smoking. Parque Natural de Cornalvo y Sierra Bermeja is 28 km from the apartment, while Palacio de Monsalud is 30 km away. The nearest airport is Badajoz Airport, 47 km from Apartamentos NayDa studio V.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
          Apartamentos Puente Romano Suites Parking Gratis
          Merida, Spain
          0.08 mi from the centre
          9.5
          444 Reviews
          Situated in Merida, 200 metres from Moorish Alcazaba, Apartamentos Puente Romano Suites Parking Gratis features recently renovated accommodation with free WiFi and a terrace. The air-conditioned accommodation is less than 1 km from Casa de Mitreo. The apartment has family rooms. Each unit features a balcony, a fully equipped kitchen with a microwave, a seating area, a flat-screen TV, a washing machine, and a private bathroom with a bath or shower and a hair dryer. A fridge and kitchenware are also available, as well as a coffee machine. At the apartment complex, every unit is fitted with bed linen and towels. Sightseeing tours are available in the surrounding area. Popular points of interest near the apartment include Merida Train Station, National Museum of Roman Art and Basilica of Saint Eulalia. The nearest airport is Badajoz Airport, 46 km from Apartamentos Puente Romano Suites Parking Gratis.This property will not accommodate hen, stag or similar parties. Managed by a private host
          Apartamentos IMPLUVIUM Mérida
          Merida, Spain
          0.34 mi from the centre
          8.4
          370 Reviews
          Located within 700 metres of Merida Train Station and 600 metres of National Museum of Roman Art, Apartamentos IMPLUVIUM Mérida provides rooms with air conditioning and a private bathroom in Merida. There is a private entrance at the apartment for the convenience of those who stay. Each room includes a balcony with city views. All units comprise a seating area with a sofa, a dining area, and a fully equipped kitchen with various cooking facilities, including a dishwasher, a microwave, a toaster and a fridge. All units come with a coffee machine, a private bathroom and free WiFi, while selected rooms are fitted with a terrace and some have inner courtyard views. At the apartment complex, every unit is fitted with bed linen and towels. Popular points of interest near the apartment include Basilica of Saint Eulalia, Moorish Alcazaba and Roman Theatre & Amphitheatre. The nearest airport is Badajoz Airport, 47 km from Apartamentos IMPLUVIUM Mérida.This property will not accommodate hen, stag or similar parties. Managed by a private host
          PIEDRA DE LUNA
          Merida, Spain
          0.36 mi from the centre
          8.8
          956 Reviews
          "Alojamiento Piedra De Luna, near the old town and with self check-in. New facilities and friendly staff, although some rooms are small and with details to improve. Stand out for the central location, cleanliness, and staff attention. Recommended for short stays and families. Some reviews mention issues with noise, lack of heating in winter, and suggestions to improve information about nearby services. Overall, it is a cozy and charming place, with potential to improve in certain aspects. Ideal for travellers who value location and personal service."
          RSI Apartamentos
          Merida, Spain
          0.76 mi from the centre
          8.7
          1525 Reviews
          Book one of the 12 air-conditioned bedrooms, all equipped with kitchens with large fridge/freezers and ovens. The free Wi-Fi Internet connection allows you to communicate with your loved ones, and in your spare time you can entertain yourself with the 40-inch Smart TV with cable channels. Conveniences include microwaves and free bottled water.RSI Apartments is located in Mérida's Casco Antiguo neighborhood, within a 10-minute walk of National Museum of Roman Art and Roman Theater. This 4-star apartment is 0.2 mi (0.3 km) from Merida Amphitheater and 0.5 mi (0.8 km) from Las VII Sillas Interpretation Center. Distances are to round numbers. National Museum of Roman Art - 0.6 km / 0.4 mi Roman Theater - 0.7 km / 0.4 mi Las VII Sillas Interpretation Center - 0.7 km / 0.4 mi Merida Amphitheater - 0.8 km / 0.5 mi Portico of the Forum - 0.9 km / 0.6 mi Casa del Mitreo Roman House: 0.9 km / 0.6 mi Roman Circus - 0.9 km / 0.6 mi Temple of Diana - 1 km / 0.6 mi Plaza de España - 1.1 km / 0.7 mi Arch of Trajan - 1.2 km / 0.7 mi Basilica of Santa Eulalia - 1.2 km / 0.7 mi Museum of Visigothic Art - 1.2 km km Alcazaba: 1.5 km Roman bridge: 1.5 km Archaeological zone of Morerías: 1.6 km The nearest airport is in Badajoz (BJZ): 49 km Some of the detailed services may be paid. You can check their rates directly at the establishment. The accommodation can change the way it offers its catering service according to needs. This information is subject to change by the accommodation.
          Apartamentos Lusitania Parking Gratis bajo disponibilidad
          Merida, Spain
          0.68 mi from the centre
          9
          3491 Reviews
          Hostal Emeritae
          Merida, Spain
          0.45 mi from the centre
          8.7
          3051 Reviews
          Domus Deorum- a 200 m del Teatro Romano
          Merida, Spain
          0.46 mi from the centre
          9.3
          222 Reviews
          Situated in Merida, 500 metres from Casa de Mitreo and 600 metres from Roman Theatre & Amphitheatre, Domus Deorum- a 200 m del Teatro Romano features air-conditioned accommodation with a patio and free WiFi. It is set 400 metres from National Museum of Roman Art and offers a tour desk. The property is non-smoking and is located 700 metres from Moorish Alcazaba. The spacious apartment features 1 bedroom, 1 bathroom, bed linen, towels, a flat-screen TV with cable channels, a dining area, a fully equipped kitchen, and a terrace with inner courtyard views. Guests can take in the ambience of the surroundings from an outdoor dining area. For added privacy, the accommodation has a private entrance and soundproofing. For guests with children, the apartment provides an indoor play area. Cycling and walking tours can be enjoyed nearby. Popular points of interest near Domus Deorum- a 200 m del Teatro Romano include Basilica of Saint Eulalia, Merida Train Station and Los Milagros Roman Aqueduct. The nearest airport is Badajoz Airport, 47 km from the accommodation.Please note that the property does not have a private parking, there is a loading and unloading area available.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host
          Hostal Acueducto Los Milagros
          Merida, Spain
          0.8 mi from the centre
          8.7
          758 Reviews
          Imperium Apartamentos
          Merida, Spain
          0.46 mi from the centre
          8.5
          179 Reviews
          Prices for hotels in Merida Prices are calculated by Amimir based on data from our providers and are updated according to availability. Add your travel dates to see a more accurate price.
          High season
          July
          July is the most expensive month in Merida with an average price of $110
          Low season
          November
          November is the cheapest month in Merida with an average price of $84
          Average weekday price
          $75
          The average price in Merida if you travel on weekdays is $75
          Weekend average price
          $96
          The average price in Merida if you travel on a weekend is $96

          Information on hotel prices in Merida

          How much does a hotel cost according to its range on Merida?

          The average price for a double room in Merida is $80 per night.

          What is the cheapest day to book in the most popular destinations?

          The best rates are found on Tuesday, with an average price of $67 per night. The Saturday tend to have the highest prices, with an average of $122.

          When is it cheaper to stay in a hotel in Merida?

          Hotels in Merida go for less at November, with an average price of $73. In comparison, July is the most expensive month, per $95.

          How much does a weekend accommodation cost on Merida?

          The cheapest room for a weekend stay in Merida in the last 3 days cost $47 per night, and 5-star accommodations started from $148 per night.
          Best tips for finding the perfect hotel deal in Merida Discover seasonal trends, the best times to book and other useful insights to plan your stay in Merida with complete peace of mind.
          Travel in low season to save money If you are planning to visit Merida, consider travelling in low season (November, September, June). This is when prices are usually lower. For example, the cheapest price recorded in November was $84 per night.
          Avoid the most expensive days of the week According to our data, saturday is usually the most expensive day to stay in Merida, while tuesday tends to offer better prices.
          Save by choosing the right range The average price per night in Merida is $80, but if you are looking for savings, consider hotels in Merida, where prices are around $50.

          Reviews about Merida

          9.1
          Excellent
          Based on 5 verified reviews
          Real reviews
          These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
          Real reviews
          These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.

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          Discover Mérida

          Immerse yourself in the rich history and vibrant culture of Mérida, a captivating city nestled in the heart of the autonomous community of Extremadura, in western Spain. This city, with a population of approximately 60,000 inhabitants, is a treasure trove of ancient Roman architecture, offering a unique blend of the past and the present. Mérida is conveniently accessible via two airports: the Aeropuerto de Badajoz (BJZ), located just 45 kilometers away, and the Aeropuerto de Sevilla (SVQ), which is about 200 kilometers away. This strategic location makes Mérida an ideal destination for travelers seeking to explore the rich heritage of Spain.

           

          What to do in Mérida

          There's no shortage of things to do and see in Mérida. The city is a living museum, boasting a plethora of well-preserved Roman ruins. The Teatro Romano de Mérida, an ancient Roman theatre, is a must-visit. This architectural marvel, which can seat up to 3,000 spectators, is still used for performances today, offering a unique blend of history and entertainment.

          Another notable landmark is the Templo de Diana, an impressive Roman temple dedicated to the goddess Diana. This well-preserved edifice offers a glimpse into the religious practices of the ancient Romans. The Circo Romano de Mérida, one of the largest Roman circuses in existence, is another must-see. Here, you can imagine the thrill of chariot races that once took place in this vast arena.

          Don't miss the Acueducto de los Milagros, a striking Roman aqueduct, and the Alcazaba de Mérida, a Moorish fortress offering panoramic views of the city. The Casa del Mitreo y área funeraria de Los Colum is another fascinating site, showcasing a Roman house with intricate mosaics and a funeral area.

          Finally, make sure to visit the Museo Nacional de Arte Romano, a museum housing an extensive collection of Roman artifacts. This museum not only offers a deep dive into Roman history and culture but is also an architectural masterpiece in its own right.

           

           

          When to visit Mérida

          Mérida is a city of contrasts, offering different experiences depending on the season. If you prefer warm weather and want to make the most of the city's outdoor attractions, plan your visit between June and September. During these summer months, the city comes alive with various festivals and events, including the renowned Mérida Classical Theatre Festival.

          For those who prefer milder temperatures and fewer crowds, the spring (March to May) and autumn (October to November) seasons are ideal. During these periods, you can explore the city's historical sites at your leisure and enjoy the local cuisine without the summer rush.

           

          What to eat in Mérida

          When in Mérida, prepare your palate for a culinary journey. The city's gastronomy is a reflection of its rich history, offering a blend of Roman, Moorish, and Spanish influences. Try the local specialty, 'Torta del Casar', a creamy sheep's cheese that is perfect with a glass of local wine. Don't miss 'Migas', a hearty dish made from breadcrumbs, garlic, and various meats, a staple of Extremaduran cuisine. For dessert, indulge in 'Perrunillas', a traditional almond cookie that is sure to satisfy your sweet tooth.

           

          Best Hotels in Mérida

          When it comes to accommodation, Mérida offers a range of options to suit every traveler's needs and budget. The Hostal Emeritae is a popular choice for those seeking affordable comfort in a convenient location. For a more luxurious stay, consider the Parador de Mérida, a hotel set in a former 18th-century convent, offering a unique blend of history and modern amenities. The Hotel ILUNION Mérida Palace, housed in a 16th-century palace, offers a touch of elegance and top-notch services, ensuring a memorable stay in the heart of the city.

          Whether you're a history buff, a foodie, or simply looking for a unique travel experience, Mérida has something to offer. And with amimir.com, finding the perfect accommodation for your stay is easy. We offer a wide range of hotels to suit every budget, ensuring you have a comfortable base from which to explore this fascinating city. So why wait? Start planning your trip to Mérida and book your hotel with amimir.com today!

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          Everything was smooth
          Everything was smooth
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          31/07/2026
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          31/07/2026
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          30/07/2026
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          29/07/2026
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          Very informative and helpful.
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          28/07/2026
          Lower cost compare to other booking…
          Lower cost compare to other booking agencies, easy way of booking process.
          Neophytos
          28/07/2026
          Reliable service
          In my opinion, they provide a reliable service that offers good value and a wide range of booking options. My only issue is that in recent months, they haven't allowed me to pay the €10 booking deposit; instead, I have to pay the full amount upfront. For this reason, I book with them less frequently.
          Borbas Peter Daniel
          27/07/2026
          Steer clear, cut out the middle man and book direct or with a company that actually cares!
          Daughter booked 4star all inclusive hotel for a week and arrived to what can only be described as a hovel serving inedible scraps. Pile of what looked to be horse manure mixed with rubbish at the main entrance, mouldy rooms with bug infestations, no air con, broken fridges in most rooms, facilities such as waterslides and lazy river empty, filthy and inaccessible. Other facilities listed nonexistent! Contacted Amimir on 2nd July and as requested sent over all video and photographic evidence along with out of pocket expenses due to the poor quality all inclusive known to man, good (very little mind) not fit for the stray cats let alone humans. By their own published T&C’s all complaints are dealt with within 14 days apparently, however here we are without even acknowledgment of most recent email. On the phone customer service is appalling, not our problem we are waiting on supplier. Contract was made with Amimir , who should be doing everything they can to resolve the issue including demanding a response from their supplier! I would advise anyone thinking of booking to check all available reviews of hotel (although this one only started getting bad reviews after booked) apparently new owners and many there had been going years but have vowed never to return. My daughter will now be taking her evidence to the bank to get her money back for failure to provide what was advertised and putting people’s health at risk! I would also suggest a total overhaul of customer service to bring it in line with published terms and conditions The below isn’t the full story, on the first day of holiday a rep knocked them up out of bed with their names on his list of holiday makers. All issues were reported to the rep and the hotel. The rep told them he would bring a complaints form to be completed which didn’t materialise. Assuming he had reported everything we rang on return for an update to be told you don’t have a n resort reps. So not only failure to meet your own terms and conditions but a GDPR breach sharing details with third parties without permission!!
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          27/07/2026
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          27/07/2026
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          22/07/2026
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          I am very pleased with the service I received on the Amimir website. The prices are excellent and competitive, the ordering process was simple and convenient, and the service was professional, fast and courteous. Definitely recommend to anyone looking for quality, reliability and fair prices. Thank you very much
          Shadi
          22/07/2026
          Prices incorrect and not compliant with GDPR
          I wanted to book a hotel and went through the various steps. When I got to the payment page this then indicated that it did not include taxes, which mean that their price was cheaper than other providers in the first instance, but the added taxes then made them more expensive. This is illegal under EU law. Furthermore, I then received a phone call from them telling me I hadn't booked. I did not consent to being contacted by phone, which again means they are not compliant with EU law.
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          21/07/2026
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          16/07/2026
          Everything goes smoothly
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          16/07/2026
          Great web site and let me pay in…
          Great web site and let me pay in instalments with really helps when you have a family
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          2 days ago
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          4 days ago
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          4 days ago
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          Fikret
          5 days ago
          We were very satisfied with Amimir.com/en. Their communication was fast and professional. Whenever I sent them an email, they replied very quickly. They clearly cared about customer satisfaction and tried to find a solution when a serious problem occurred. We originally booked two nights at Hotel Castelletto in Cavtat through Amimir.com/en. The price was very good, and we were looking forward to staying there. Around two weeks before our holiday, a Castelletto employee named Kristina, who I believe may have been the hotel manager, contacted me on WhatsApp. She claimed that she had already tried to contact me by email, but I had never received any email from the hotel. She then told me that there was a problem with their booking system and that we could not stay at the hotel on July 21. She asked me to cancel the booking. I refused because this was not our fault. She suggested some other hotels she had found online, but they were not of the same standard as Castelletto. I said that I would only agree to cancel if the hotel offered compensation. She refused and told me that the booking could remain as it was. Then, only one day before our arrival on July 20, I received an email from Amimir.com saying that we could not stay at Castelletto because a previous guest had damaged items in the bathroom. This explanation was completely different from what Kristina had told me earlier about a booking-system problem. In my opinion, these changing explanations were dishonest and highly unprofessional. I strongly condemn Hotel Castelletto and Kristina for the way they handled this situation. Their actions caused us unnecessary stress and disrupted our holiday at the last minute. I also suspect that the hotel may have wanted to cancel our low-priced booking so that the room could be sold at a higher price, although I cannot prove this. Amimir.com/en, however, handled the situation very well. They responded quickly, listened to our concerns, and found Villa Avantgarde for us at the last minute. Unfortunately, Villa Avantgarde was not really of the same standard as Castelletto appeared to be in the voucher. However, I do not blame Amimir.com for this. The problem was caused by Castelletto’s last-minute cancellation and their inconsistent explanations. Overall, I was very satisfied with Amimir.com and their customer service. I would use their service again. I only wish I had been given the opportunity to leave a public review directly for Hotel Castelletto.
          C
          Christos
          5 days ago
          I just google the hotel to check prices on different websites and Amimir had the best of them all. So i just booked it in a matter of minutes. Easy with no problems at all. Would recommend!
          A
          Alexandra
          5 days ago
          Great prices, easy booking.
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          Neophytos
          6 days ago
          Happy, lower cost compare to other booking agencies.
          E
          Elvira
          6 days ago
          Very good price
          K
          Kristján
          6 days ago
          Everything spot on and would highly recommend.
          C
          Caroline
          6 days ago
          Very good
          A
          Ahmet
          6 days ago
          I found this hotel a lot cheaper than other sites. Second time i book with amimir.com and very satisfied with everything.
          A
          Angela
          7 days ago
          Easy to book and manage. Would use you again.
          M
          Moni
          8 days ago
          Easy, clear and fast
          A
          Anonymous
          8 days ago
          Due to being met with short calls and inattentive service we had no choice but to call customer service. Our agent was kind and helpful, and managed to get through to our host, which made our experience with this sight really pleasant.
          M
          Martha
          9 days ago
          Very good company
          N
          Nichola
          11 days ago
          First time I have used this company and they were excellent, kept informed regularly.
          R
          Rebecca
          12 days ago
          Brilliant company
          K
          Katia
          12 days ago
          The booking was quick and easy. No concerns.
          p
          paris071317
          12 days ago
          It was easy to book which I liked and the price was reasonable
          L
          Lucie
          13 days ago
          All was good