Hotels in Mezzana

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          All our hotels in Mezzana

          53 accommodations available
          Hotel Salvadori
          Mezzana, Italy
          0.25 mi from the centre
          9.5
          194 Reviews
          This comfortable hotel is located in Livigno. A total of 271 rooms are available to guests. In addition, free Wi-Fi is available in the main areas of the establishment. This hotel stands out for its offer in facilities dedicated to health and wellness, perfect for relaxing and maintaining a healthy and fit body.
          Residence Albarè
          Mezzana, Italy
          0.99 mi from the centre
          8.8
          15 Reviews
          Featuring mountain views, Res.Albarè/Solaria Apt.Solandra is situated in Mezzana, around 31 km from Tonale Pass. This apartment features free private parking and a lift. Boasting family rooms, this property also provides guests with a sun terrace. Each unit has a fully equipped kitchenette with a fridge, a seating area, a flat-screen TV and a private bathroom with bidet and a hair dryer. For added convenience, the property can provide towels and linens for a supplement. All units will provide guests with a wardrobe and a kettle. A minimarket is available at the apartment. A ski equipment rental service, a ski pass sales point and ski storage space are all available at the apartment, and guests can go skiing in the surroundings. Bolzano Airport is 83 km from the property.Please note that the payment is due before arrival, Res.Albarè/Solaria Apt.Solandra will provide detailed payment instructions and bank details to provide the bank transferPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
          Palace Ravelli
          Mezzana, Italy
          0.16 mi from the centre
          9.1
          555 Reviews
          This charming hotel is located in Dimaro. The establishment has 60 cozy bedrooms. Guests may use the wireless Internet connection in the hotel's public areas.
          Hotel Val Di Sole
          Mezzana, Italy
          0.14 mi from the centre
          9.2
          4 Reviews
          Hotel Val di Sole offers rooms in Mezzana, in the Val di Sole. It features a restaurant and serves a daily buffet breakfast. Rooms at Hotel Val di Sole feature carpeted floors and a private bathroom. Massages and spa treatments can be booked. A wellness center with sauna, Turkish bath and hot tubs is available for a surcharge. In winter, the hotel has ski-to-door access and free ski lockers with heating and ski boot dryer. Ski equipment rental service is available at the reception. The Marilleva slopes are just 1 km away. The hotel is 50 km from the A22 freeway, a 70-minute drive from Bolzano and a 1-hour drive from Trento.
          Hotel Dalla Serra
          Mezzana, Italy
          0.54 mi from the centre
          8.8
          92 Reviews
          Hotel Dalla Serra is set in Marileva 900, just in front of the Carosello Marileva - Madonna di Campiglio ski lift. It offers an elegant spa with sauna and Turkish bath. Rooms at the Dalla Serra feature either views of River Noce or the mountain slopes and a flat-screen TV. The en suite bathroom is complete with shower and hairdryer. Furnishings are in Alpine style. A sweet and savoury buffet breakfast is served daily. It includes cold cuts, honey and hot and cold drinks. The restaurant, open only for dinner, has a 3-course menu with local and classic Italian dishes. Guests can enjoy drinks from the bar in the veranda at the entrance. Biking and hiking paths, plus rafting are available near the property. A ski storage room with a boot dryer is available. Madonna di Campiglio is less than 25 km away, while the Marileva 900 Train Station is right behind the property. Here you will find trains to/from Trento.Please note that garage parking is at extra costs and it must be reserved in advance. Please note that beverages are not included in half board rates. A hot tub in the spa is available at an extra cost. Please note that pets are only allowed upon request and subject to approval by the property. Please note that pets will incur an additional charge of 10 EUR per day per pet. Please note that a maximum of 2 pets are allowed per room. Please note that the property can only accommodate pets with a maximum weight of 15 kg or less. Please note that pets are not permitted in the restaurant area.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
          Hotel Eccher 3 stelle Superior
          Mezzana, Italy
          0.15 mi from the centre
          9.3
          110 Reviews
          Located in Mezzana, 20 km from Tonale Pass, Hotel Eccher 3 stelle Superior provides accommodation with free bikes, free private parking, a restaurant and a bar. Every room is equipped with a balcony. At the hotel, each room is equipped with a desk. Each room comes with a private bathroom with a shower, free toiletries and a hairdryer. Guest rooms at Hotel Eccher 3 stelle Superior are equipped with a flat-screen TV with satellite channels and a safety deposit box. A buffet breakfast is available at the accommodation. Hotel Eccher 3 stelle Superior offers 3-star accommodation with a sauna, hot tub and hammam. Guests at the hotel will be able to enjoy activities in and around Mezzana, like skiing. Bolzano Airport is 74 km away.Late check-in is possible on request only.
          La Locanda Delle Pulci Bio Welness
          Mezzana, Italy
          0.62 mi from the centre
          8.1
          45 Reviews
          Offering mountain views, La locanda delle pulci Bio Welness is set in Mezzana and offers a wellness area with a sauna and a fitness room. With garden views, this accommodation features a patio. There is a sun terrace and guests can make use of free WiFi and free private parking. At the guest house, each unit is fitted with a outdoor furniture. Units come with a wardrobe and a flat-screen TV, and some units at the guest house have a balcony. All units feature bed linen. There is a coffee shop, and packed lunches are also available. For guests with children, the guest house provides outdoor play equipment. Skiing and cycling can be enjoyed nearby, while a ski equipment rental service, a ski pass sales point and ski storage space are also available on-site. Tonale Pass is 20 km from La locanda delle pulci Bio Welness. Bolzano Airport is 75 km from the property, and the property offers a paid airport shuttle service.A surcharge of EUR 20 applies for arrivals from 18:00 until 20:00. From 20:00 until 00:00 late check-in costs EUR 50. All requests for late arrival are subject to confirmation by the property. The latest possible check-in is 00:00Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
          Maison Eglantine
          Mezzana, Italy
          0.55 mi from the centre
          9.7
          63 Reviews
          Located in Mezzana and only 22 km from Tonale Pass, Maison Eglantine provides accommodation with river views, free WiFi and free private parking. The property features quiet street views. Outdoor seating is also available at the apartment. The apartment is equipped with 1 bedroom, 1 bathroom, bed linen, towels, a flat-screen TV, a dining area, a fully equipped kitchen, and a terrace with mountain views. For added privacy, the accommodation features a private entrance. Ski equipment hire and bike hire are available at this apartment and the area is popular for skiing. Ski storage space is available on-site. Bolzano Airport is 75 km away.A surcharge applies for arrivals after check-in hours as follow: - From 20.01 to 21.00: 15 euros - From 21.01 to 22.00: 30 euros - From 22.01 to 23.00: 45 euros - From 23.01 to 24.00: 60 euros After 24.00 it is not possible to check-in at the property. All requests for late arrival are subject to confirmation by the property.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Managed by a private host
          MariSole Apt Lago Rotondo
          Mezzana, Italy
          0.66 mi from the centre
          8
          33 Reviews
          Located in Mezzana in the Trentino Alto Adige region, MariSole Apt Lago Rotondo has a garden. Situated 23 km from Tonale Pass, the property features ski-to-door access and free private parking. The apartment consists of 2 bedrooms, a living room, a fully equipped kitchenette with a fridge and a coffee machine, and 1 bathroom with a bidet and a shower. A flat-screen TV is available. The accommodation is non-smoking. The area is popular for skiing, and ski equipment hire is available at the apartment. Bolzano Airport is 75 km from the property.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Managed by a private host
          NEW ENTRY - Nuova villa nel verde
          Mezzana, Italy
          0.2 mi from the centre
          9.4
          15 Reviews
          Boasting river views, NEW ENTRY - Nuova villa nel verde features accommodation with a garden and a balcony, around 21 km from Tonale Pass. The property has garden and city views. There is a picnic area and guests can make use of free WiFi, free private parking and an electric vehicle charging station. The spacious apartment features 2 bedrooms, 2 bathrooms, bed linen, towels, a flat-screen TV with satellite channels, a dining area, a fully equipped kitchen, and a terrace with mountain views. Guests can take in the ambience of the surroundings from an outdoor dining area or keep themselves warm by the fireplace on colder days. For added privacy, the accommodation features a private entrance. For those times when you'd rather not dine out, you can choose to cook on the barbecue. Fitness classes are available at the property. Skiing and cycling can be enjoyed nearby, while a ski equipment rental service and a ski pass sales point are also available on-site. Bolzano Airport is 74 km from the property.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Managed by a private host
          Ravelli Sporting
          Mezzana, Italy
          0.63 mi from the centre
          8.9
          534 Reviews
          Surrounded by the Alps in a sunny spot of Marilleva 900, Ravelli Sporting is set next to the ski lifts. It offers a wellness centre, free parking, and rooms with views of Val di Sole. The rooms of the Ravelli Sporting feature light-wood furniture, a satellite TV, and a private bathroom with hairdryer. Breakfast is a varied buffet of sweet and savoury foods. Sporting Ravelli hotel’s restaurant specialises in mountain dishes and traditional Italian cuisine. The wine cellar is stocked with a rich selection of labels. The new wellness centre, Le Reve, features 2 saunas, a Turkish bath and indoor swimming pool. Storage space for ski equipment is available in the hotel and at the slopes. During certain times of the year, the hotel may only be bookable for weekly stays.Please note that pets will incur an additional charge of 20 EUR per night, per pet. Please note that pets are not permitted in the restaurant, in the wellness center and in the swimming pools.
          Hotel La Betulla
          Mezzana, Italy
          0.2 mi from the centre
          8.6
          82 Reviews
          With a stay at LA BETULLA in Mezzana, you'll be near ski lifts and steps from Valle di Sole and Skirama Dolomiti Adamello Brenta. This ski hotel is 14.3 mi (23.3 km) from Madonna di Campiglio Ski Resort and 15.2 mi (24.1 km) from Vinschgau Valley. With a terrace and garden to relax in and amenities such as free wireless Internet access, you'll be spoiled for choice! You will also find a lobby with a fireplace and tour assistance (ticket service). The free shuttle service will take you to the ski slopes in a few minutes. Complimentary newspapers in the lobby, multilingual staff, and luggage storage are available. For a small surcharge, you can take advantage of airport-to-hotel shuttle service (available 24 hours a day) and free self car park. At LA BETULLA you can enjoy a restaurant, or grab a bite to eat at the hotel's snack bar or deli. What better way to end the day than with a drink at the bar/lounge. A complimentary buffet breakfast is offered daily from 7:30 am to 10:00 am. Enjoy a pleasant stay in one of the 13 guestrooms with flat-screen TVs. Complimentary wireless Internet access keeps you in touch with your loved ones; you can also watch your favourite show on the TV with digital channels. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes, and housekeeping is provided daily.Some amenities may incur a surcharge. Please check rates directly with the accommodation. The accommodation may change the way it offers its catering service according to needs. This information is subject to change by the accommodation.
          Residence Copai
          Mezzana, Italy
          1.07 mi from the centre
          8.2
          42 Reviews
          Located in Mezzana, within 31 km of Tonale Pass, Residence Copai is an accommodation offering mountain views. Free private parking is available and the apartment also provides ski equipment hire for guests who want to explore the surrounding area. The accommodation comes with a TV and a private bathroom with bidet while the kitchenette features a fridge, a stovetop and kitchenware. For added convenience, the property can provide towels and linens for a supplement. The units are equipped with heating facilities. A minimarket is available at the apartment. Skiing, cycling and hiking are possible within the area, and the apartment offers ski storage space. Bolzano Airport is 83 km away.If you expect to arrive outside check-in hours, please inform the property in advance. You can bring your own bed linen and towels or rent them on site at EUR 10 per person/per stay for towels and EUR 10 per person,/per stay for bed linen.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.
          Residence Marisol Camere & Appartamenti - Mezzana Centre
          Mezzana, Italy
          0.12 mi from the centre
          8.7
          73 Reviews
          Featuring mountain views, Residence Marisol Camere & Appartamenti - Mezzana Centre is set in Mezzana, 20 km from Tonale Pass. The aparthotel features family rooms. Certain units in the aparthotel have private entrance and are equipped with desk and wardrobe. Featuring a private bathroom with a bidet and a hair dryer, units at the aparthotel also provide guests with free WiFi, while certain rooms will provide you with a balcony. The units are equipped with heating facilities. The area is popular for skiing and cycling, and ski equipment hire is available at the aparthotel. Bolzano Airport is 74 km away.Please note that check-in takes place at Active Hotel Monte Giner, Via 4 Novembre 72, Mezzana. Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property. Please note that charges may be applicable if the kitchen is not left cleaned.This property will not accommodate hen, stag or similar parties.
          Casa Orso Elio - Si Mezzana Home
          Mezzana, Italy
          0.12 mi from the centre
          9.5
          73 Reviews
          Situated in Mezzana in the Trentino Alto Adige region, Si Mezzana Home features a garden. The property has mountain and city views, and is 21 km from Tonale Pass. There is a sun terrace and guests can make use of free WiFi and free private parking. Each unit features a balcony, a fully equipped kitchen with a dishwasher, a dining area and a flat-screen TV, while the private bathroom includes a bidet and a hair dryer. A microwave, a fridge and stovetop are also available, as well as a coffee machine and a kettle. At the apartment complex, every unit comes with bed linen and towels. A minimarket is available at the apartment. Guests at the apartment will be able to enjoy activities in and around Mezzana, like hiking and walking tours. Skiing and cycling can be enjoyed nearby, while a bicycle rental service and ski storage space are also available on-site. Bolzano Airport is 74 km from the property, and the property offers a paid airport shuttle service.This property will not accommodate hen, stag or similar parties. Managed by a private host
          Ski-Garden
          Mezzana, Italy
          0.49 mi from the centre
          8.7
          24 Reviews
          Situated in Mezzana, Trentino Alto Adige region, Ski-Garden is set 22 km from Tonale Pass. This property offers access to a balcony, free private parking and free WiFi. The accommodation features free shuttle service and private check-in and check-out for guests. The apartment provides guests with a terrace, mountain views, a seating area, cable flat-screen TV, a fully equipped kitchen with a microwave and a fridge, and a private bathroom with bidet. For added convenience, the property can provide towels and linens for a supplement. All units will provide guests with a wardrobe and a kettle. A minimarket is available at the apartment. During the colder months, guests can enjoy winter sports in the surrounding area. Bolzano Airport is 74 km from the property.You can bring your own towels or rent them on site at EUR 10 per person/per stay.This property will not accommodate hen, stag or similar parties. Managed by a private host
          Hotel Garden - Adult Only
          Mezzana, Italy
          0.49 mi from the centre
          9.3
          22 Reviews
          Situated in Mezzana, Trentino Alto Adige region, Ski-Garden is set 22 km from Tonale Pass. This property offers access to a balcony, free private parking and free WiFi. The accommodation features free shuttle service and private check-in and check-out for guests. The apartment provides guests with a terrace, mountain views, a seating area, cable flat-screen TV, a fully equipped kitchen with a microwave and a fridge, and a private bathroom with bidet. For added convenience, the property can provide towels and linens for a supplement. All units will provide guests with a wardrobe and a kettle. A minimarket is available at the apartment. During the colder months, guests can enjoy winter sports in the surrounding area. Bolzano Airport is 74 km from the property.You can bring your own towels or rent them on site at EUR 10 per person/per stay.This property will not accommodate hen, stag or similar parties. Managed by a private host
          Sole Alto 85
          Mezzana, Italy
          1.48 mi from the centre
          8.7
          14 Reviews
          Sole Alto 85 is set in Mezzana. Located 30 km from Tonale Pass, the property provides ski-to-door access and free private parking. The 2-bedroom apartment is equipped with a living room with a flat-screen TV, a fully equipped kitchen with a dishwasher and a microwave, and 1 bathroom with a hair dryer. The accommodation is non-smoking. Ski storage space is available on-site and skiing can be enjoyed within close proximity of the apartment. Bolzano Airport is 82 km away.This property will not accommodate hen, stag or similar parties. Managed by a private host
          Sole Alto Appartamenti Montana
          Mezzana, Italy
          1.49 mi from the centre
          7.9
          37 Reviews
          Set in Marilleva 1400 and wit views of the Val di Sole valley, Sole Alto is a residential complex with direct ski-in ski-out access to the Folgarida-Marilleva slopes, and only 200 metres from the Marilleva 1400 ski lift. The apartments have a simple Alpine-style design and a TV. Sole Alto’s apartments come with wood-panelled walls, tiled floors and a bathroom with a shower or a bath. Apartments can set in each of the 3 wings of the building. Some have a balcony with views of the ski slopes, valley or the surrounding woods. The property lies 1 km from the centre of Marilleva. Mezzana can be reached in 15 minutes by car.Please note that bed linen and towels are not provided. Guests can bring their own or rent them at the property for the following extra charges: Bed linen : 10€ per person, Towels : 10€ per person. Please contact the property before arrival for rental.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
          Sole Alto Marilleva
          Mezzana, Italy
          1.46 mi from the centre
          8.6
          30 Reviews
          Set in Mezzana in the Trentino Alto Adige region, Sole Alto Marilleva offers accommodation with free WiFi and free private parking. The property is non-smoking and is located 30 km from Tonale Pass. The 1-bedroom apartment is fitted with a living room with a flat-screen TV, a fully equipped kitchen with a microwave and fridge, and 1 bathroom with bidet. Skiing and cycling can be enjoyed nearby, while ski-to-door access and ski storage space are also available on-site. Bolzano Airport is 82 km from the property.Please note that bed linen and towels are not provided. Guests can bring their own.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Bed linens and towels are not included in the room rate. Guests can rent them at the property for an additional charge of EUR 20.0 per person or bring their own. Managed by a private host
          TH Marilleva
          Mezzana, Italy
          1.21 mi from the centre
          7.5
          226 Reviews
          The TH Marilleva stands out for its location on the slopes, ideal for families with children. Its strengths: varied food, entertainment for children, and attentive staff. Some comments mention noise in main areas and room for improvement in Wi-Fi, but they do not overshadow the overall experience. Recommended for mountain and snow lovers, with amenities for different needs. A cozy place with small details to improve, but that offers a pleasant stay to enjoy with family or in a group.
          Bilocale residence LE VOLPI Marilleva 1400
          Mezzana, Italy
          1.01 mi from the centre
          7.3
          36 Reviews
          Bilocale residence LE VOLPI Marilleva 1400 is situated in Mezzana. This apartment offers free private parking and a lift. The property is non-smoking and is set 31 km from Tonale Pass. The 1-bedroom apartment has a living room with a flat-screen TV, a fully equipped kitchen with a microwave and fridge, and 1 bathroom with bidet. Towels and bed linen are offered in the apartment. The property offers mountain views. During the colder months, guests can enjoy winter sports in the surrounding area. Guests can also relax on the sun terrace. Bolzano Airport is 83 km from the property.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Managed by a private host
          Active Hotel Monte Giner
          Mezzana, Italy
          0.14 mi from the centre
          9.1
          229 Reviews
          Located in Mezzana, Hotel Monte Giner offers a free shuttle service to the Folgarida, Marilleva and Madonna di Campiglio ski lifts. It has a spa and a traditional Trentino restaurant. Rooms at the Monte Giner are simply furnished, and include a minibar and satellite TV. Free Wi-Fi is available in the lobby. After an excursion or an afternoon skiing, guests can enjoy a snack or a glass of wine in the bar. The wellness centre includes a sauna and Turkish bath. Massage and beauty treatments are also available. The Active Hotel Monte Giner is set in the heart of the Mezzana, Marilleva and Val di Sole area, where the World Mountain Bike and the World Canoeing Championships take place. Madonna di Campiglio can be reached in 30 minutes by car. City tax is applicable starting from 14 years old.
          Alpen Lodge Premium Apartment
          Mezzana, Italy
          0.14 mi from the centre
          9.5
          10 Reviews
          Set in Mezzana in the Trentino Alto Adige region, Alpen Lodge Premium Apartment features a balcony. This property offers access to a terrace, free private parking and free WiFi. The property is non-smoking and is situated 21 km from Tonale Pass. The spacious apartment has 2 bedrooms, a flat-screen TV, a fully equipped kitchen with a dishwasher and a microwave, a washing machine, and 1 bathroom with a bidet. Towels and bed linen are featured in the apartment. There is also a seating area and a fireplace. A bicycle rental service and ski storage space are available at the apartment, and guests can go skiing in the surroundings. Bolzano Airport is 73 km from the property.This property will not accommodate hen, stag or similar parties. Managed by a private host
          Amba Chalet Famiglia Cima - Trilocale 6 Posti Letto
          Mezzana, Italy
          0.61 mi from the centre
          New at Amimir
          Located in Mezzana in the Trentino Alto Adige region, Amba Chalet Famiglia Cima - Trilocale 6 posti letto provides accommodation with free private parking. The property has mountain and city views, and is 23 km from Tonale Pass. The apartment features 2 bedrooms, a flat-screen TV, a fully equipped kitchenette with a dishwasher and a microwave, and 1 bathroom with a bidet. Towels and bed linen are provided in the apartment. The accommodation is non-smoking. During the colder months, guests can enjoy winter sports in the surrounding area. Bolzano Airport is 75 km away.This property will not accommodate hen, stag or similar parties. Managed by a private host

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          Amimir.com Messed up my Cancellation request
          Response to the July 18 review response from Amimir.com My Booking #7644858 came with free cancellation before July 9th, with no charges, and a cancellation/modification charge of $246 Euros if done before July 13th. A full charge to cancel/modify from July 14th and on. On July 13th I contacted Amimir.com directly, by phone, and requested a partial cancellation of one of the two rooms in my booking, due to a medical condition that prevented me from travelling. The partial cancellation was subject to a $246 euro fee as per their cancellation policy. At that time the representative requested me to provide a medical document to only be used to see if their supplier would waive the cancellation fee of $246 Euro, that was applicable at the time. I provided to them what I had and told them that this would take some time to get a medical document from my doctor but to proceed with my partial cancellation of one room on my booking. Instead of proceeding with my partial cancellation request on July 13th, subject to the cancellation fee of $246 Euro, they waited until I was able to secure a medical document from my doctor and proceeded with the cancellation request on July 16th. As of that date the partial cancellation request was subject to the full charge of the room with no refund provided. Their supplier refused to take into consideration the medical document provided. Given that fact that they choose to wait to proceed with cancelling my room, I am now being denied the refund $736 Euros that I am due (Room charge $982 Euro, less the $246Euro) cancellation charge on July 13. They refuse to take responsibility for their mistake of not partially cancelling/modify my booking, as per my instructions and according to their cancellation policy on July 13th and instead waiting until July 16th once they received the medical document. Again this medical document was only requested to see if they could waive the cancellation fee and was not required to cancel the actual room booking. As a result of their mistake, incompetence, negligence, I am now being denied the refund of $736 Euros that is rightfully due to me and they are refusing to make this mistake of theirs, right for their customer.
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          Arthur
          12 days ago
          When I arrived at the hotel I was told they had no booking under my name that I must be looking for a different hotel with a similar name. When I arrived at the address they suggested, there was no hotel at all. I suggest avoiding this hotel. However - when I contacted Amimir's customer service they were friendly, understanding and appeared ready to make it right.