3.3
Sandra
Booked on Esquiades.com
March 2024
The only thing that is good is the receptionist Lourdes and the location of the apartment if you have to go skiing
Lo único que tiene bueno es la recepcionista Lourdes y la ubicación del apartamento si tienes que ir a esquiar
Disastrous quality of the rooms, full of mould, broken washing machine, toaster and dryer, loud noise from the boilers, the shower tray did not draw water, the shower head spewed water everywhere, the lock broke and we spent 3 hours waiting for them to open a radio with all our things inside. They did not have a claim form. Fatal, we are waiting for them to compensate us.
Calidad de las habitaciones nefasta, lleno de moho, lavadora, tostadora y secador rotos, gran ruido de las calderas, el plato de ducha no tragaba agua, la alcachofa tiraba agua por todo se rompió la cerradura y estuvimos 3 horas esperando a que abrieran con una radial con todas nuestras cosas dentro. No tenían hoja de reclamación.
Fatal, estamos pendientes a que nos compensen.
Show original message
Hide original message
7
Esther
Travelled with couple
Booked on Esquiades.com
February 2024
Good ubication. Perfectly equipped.
Buena ubicación. Equipado perfectamente.
Paid Wi-Fi in the 21st century is a shame.
El wifi de pago en pleno siglo 21 es una vergüenza.
Show original message
Hide original message
9.6
David
Traveled solo
Booked on Amimir.com
February 2024
Location, views and access to the chairlift.
Ubicación,vistas y acceso al telesilla.
It had a couple of defects from use, but they were reported and they did not hesitate to repair them as soon as they could.
Tenia un par de desperfectos del uso ,pero que se comunicaron y no dudaron en repararlos en cuanto pudieron.
Show original message
Hide original message
1
Juan Carlos
Booked on Esquiades.com
February 2024
Nothing
Nada
They charge you for wifi and for everything, then they took part of the deposit from us, when we left the rooms perfect, I do not recommend it, I will not use the service again
Te cobran el wifi y por todo, luego nos quitaron parte de la fianza, cuando dejamos las habitaciones perfectas, no lo recomiendo, no volveré a usar el servicio
Show original message
Hide original message
2.8
Roberto
Travelled with couple
Booked on Esquiades.com
January 2024
Location and views
Ubicación y vistas
Paid Wi-Fi, hotel check-in/check-out time. Overpriced car park. About the cost of even breathing. They do not change sheets or towels even if you stay for a week. I requested it but they never changed them
Wifi de pago, horario entrada/salida del hotel. Parking precio excesivo. Sobre coste hasta por respirar. No cambian sabanas ni toallas aunque te alojes una semana. Se lo solicité per nunca las cambiaron
Show original message
Hide original message
8
João Pedro
Travelled with family
Booked on Esquiades.com
January 2024
The layout of the space is perfect for a 5-day stay, there is no noise from the street or neighboring apartments, the room temperature is always optimal.
A disposição do espaço é perfeita para 5 dias de estadia, não há qualquer incômodo de barulho da rua ou de apartamentos vizinhos, temperatura do quarto está sempre optima.
Shower tap was damaged (possible to use, but damaged); I only added an oven to the kitchen.
Torneira do chuveiro estava danificada (possivel de utilizar, mas danificada); acrescentava só um forno á cozinha.
Show original message
Hide original message
7.3
Gabriel
Travelled with couple
Booked on Esquiades.com
January 2024
Proximity to slopes.
Proximidad a pistas.
Lack of free car park in the area
Falta de aparcamiento gratuito por la zona
Show original message
Hide original message
5.8
NÚria
Booked on Esquiades.com
January 2024
quality price should be good but there are details that make it not correct
qualitat preu hauria de ser bona però hi ha detalls que fan que no sigui correcte
It is not logical that WI-FI is not included when it used to be and nowadays it is everywhere and the sofa bed you have to look at the state of the mattress and the sheets and duvet are small so they do not cover the whole bed
No és lògic que no estigui inclos el WI-FI quan abans si ho estava i actualment a tot arreu ho està i el sofà llit cal anar mirant l'estat del matalàs i els llençols i nordic son petits per tan no cobreixen tot el llit
Show original message
Hide original message
9.7
Ivan
Travelled with friends
Booked on Esquiades.com
January 2024
Quite large rooms and in general everything is quite good for the price
Habitaciones bastante grandes y en general todo bastante bien para el precio que tiene
The wifi does not reach the rooms, only a little to the sink, a shame it does not reach even paying for it hahaha But they did not charge us for it since we could not use it so good.
El wifi no llega a las habitaciones, solo un poco al lavabo, una pena no llega ni pagandolo a parte jajaj Pero no nos lo cobraron ya que no pudimos usarlo asi que bien.
Show original message
Hide original message
8.3
Lila
Travelled with friends
Booked on Esquiades.com
January 2024
Cleanliness, everything is very new, location
Limpieza, es todo muy nuevo, ubicación
It is very difficult to move around the hotel, they have a somewhat complex elevator system, the first day it can be confusing. Wi-Fi is paid for… post the century we are in… ????
Es muy difícil moverse dentro del hotel, tienen un sistema de ascensores algo complejo, el primer día puede ser confuso. El wifi es de pago … posta el siglo en el que estamos … ????
Show original message
Hide original message
