8.3
María Pilar
Travelled with couple
Booked on Buscounchollo.com
July 2026
Very good
I liked the room
The breakfast is very good and varied
The chambermaids are very pleasant and the reception staff at both the hotel and Aquatonis are very friendly and helpful
The car park is very good, free and has space for many cars
The cleaners are very pleasant
La habitación me a gustado
El desayuno es muy bueno y variado
Las camareras muy agradables y los de recepción tanto del hotel como de aquatonis muy amables y resolutivas
El aparcamiento está muy bien es gratis y hay para muchos coches
Las que limpian las habitaciones son muy agradables
The Aquatonic is not accessible for people with reduced mobility.
And because my mother cannot swim, the lifeguard would not let her enter the two main pools when they are not deep enough, and in one of them they were holding aquagym lessons and she attends aquagym lessons .
In the rooms, a balcony would be appreciated and for people with reduced mobility a walk-in shower would be preferable.
El aquatonic no está preparado para personas de movilidad reducida
Y como mi madre no sabe nadar la socorrista no la dejo entrar en las dos principales piscinas cuando no cubren y en una de ellas hacían aquagym y ella va a clases de aquagym
En las habitaciones se agradecería un balcón y para personas de movilidad reducida iría bien un plato de ducha
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9.7
Laura
Travelled with couple
Booked on Buscounchollo.com
July 2026
Excellent
The hotel is beautiful — the setting, the gardens, the Aquatonic, and the staff are all very friendly and helpful, always with a smile.
El hotel es precioso, el entorno, los jardines, el Aquatonic, el personal todos muy amables y dispuestos a ayudar, siempre con una sonrisa
The rooms’ décor already looks a little dated, but it’s part of the charm and everything is still very clean.
Se nota ya antiguo en la decoración de las habitaciones, pero es parte del encanto e igual está todo muy limpio
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10
Yina
Travelled with family
Booked on Buscounchollo.com
July 2026
Excellent
That the hotel is pet-friendly is fantastic; the location makes the experience great — a top spot to relax. The staff are very friendly.
Que el hotel sea pet friendly es lo más, la ubicación hace que la experiencia sea genial, un sitio top para relajarse. El personal super amables.
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8.9
Joan
Travelled with couple
Booked on Buscounchollo.com
July 2026
Very good
STAFF FRIENDLINESS
AMABILIDAD DEL PERSONAL
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6.9
Monica
Travelled with couple
Booked on Buscounchollo.com
July 2026
Good
The experience at the thermal baths was pleasant; there weren’t many people and the venue’s temperature was comfortable. Two hours is a long time for the circuit.
La experiencia es las termes estuvo agradable, no habia mucha gente y la temperatura del recinto era agradable. 2 h es mucho tiempo, para el circuito.
The hotel looks run-down and poorly maintained: dry gardens and very worn carpets (which are now out of date). Worst of all, a dog was barking in the next room. If you accept pets, organise them by corridor or by wings of the building: with pets and without pets.
El hotel se ve dejado, le falta mantenimiento, jardines secos, moquetas ( que ya no se usan) muy desgastadas. Lo peor de todo, un perro ladrando en la habitación de al lado. Si aceptais animales, organizar o por pasillos.o.por alas del edificio: con mascotas y sin ellas.
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9.7
Jaume
Travelled with couple
Booked on Buscounchollo.com
July 2026
Excellent
Breakfast is fabulous, the Aquatonic is too, and overall very well located for rest and relaxation.
El desayuno es fabuloso el Aquatonic tambien en general muy bien ubicado paea descansar y relajarse
If all bathrooms had to have a shower tray, they are more practical, especially for people with reduced mobility. Otherwise, very happy.
Si los aseos tendrían que tener todas las habitaciones plato de ducha son mas prácticas sobre todo para personas con movilidad un poco reducida por lo demás muy contentos
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4.4
Manuel
Travelled with couple
Booked on Buscounchollo.com
July 2026
Basic
Tranquillity
La tranquilidad
Cleanliness leaves a lot to be desired.
The gardens are very dirty and neglected.
And half of the spa facilities were not working.
La limpieza deja mucho que desear.
Los jardines están muy sucios y abandonados.
Y el spa no funcionaba la mitad de las instalaciones
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9.4
Elvira
Travelled with couple
Booked on Buscounchollo.com
July 2026
Excellent
Friendly staff and very clean facilities
Personal muy amable y las instalaciones muy limpias
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8
Francisco Jose
Travelled with couple
Booked on Buscounchollo.com
July 2026
Very good
Aquatonic
Aquatonic
Mini-bar in the room
Nevera en la habitación
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8.6
Joan
Booked on Buscounchollo.com
July 2026
Very good
This is the second time I’ve visited, and in both occasions the Aquatonic has disappointed me because half of the things weren’t working.
Es la segunda vez que voy y en las dos el Aquatonic me ha decepcionado por qué la mitad de las cosas no funcionaban
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8.9
Montse
Travelled with couple
Booked on Buscounchollo.com
July 2026
Very good
Relax, great service and SPA
Relax, buena atención y SPA
In principle, everything is correct.
En principio todo correcto.
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6.9
Rosa
Travelled with couple
Booked on Buscounchollo.com
June 2026
Good
The Aquatonic circuit, although we had 2 hours, they closed the circuit 15 minutes early, according to them for maintenance and that they had to add chlorine to the pools.
El circuito Aquatonic, aunque teníamos 2 horas, cerraron el circuito 15' antes, según ellos por mantenimiento y que tenían que tirar cloro en las piscinas
The large and comfortable room, a chair and armchair with torn fabric, curtains hanging down on one side, an outdated bathroom with a bathtub, there was no shampoo in the bottle and the conditioner bottle didn’t work.
La habitación grande y cómoda, sillón y butaca con la tela rota, cortinas descolgadas de un lado, baño anticuado con bañera, no había champú en el tarro y el tarro del acondicionador no funcionaba.
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10
ELM
Travelled with couple
Booked on Buscounchollo.com
June 2026
Excellent
We liked everything. The room, very large, the cleanliness, the facilities, the gardens…
Nos gustó todo. La habitación, muy grande, la limpieza, las instalaciones, los jardines…
Nothing noteworthy
Nada a destacar
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9
Esperanza
Booked on Amimir.com
June 2026
Excellent
Friendliness of the staff. Facilities, gardens… excellent.
Amabilidad por parte del personal
Instalaciones, jardines… exelente
The room overlooked a manure container. It had two very small windows. Besides needing a coat of paint, the bathroom was neglected. The shower faucet was half-broken and very, very deteriorated. They had to replace the toilet cistern mechanism.
La habitación daba a un container de estiércol. Tenía dos ventanas muy pequeñas
A parte de faltarle una capa de pintura, el baño estaba abandonado. El grifo de la ducha medio roto y muy muy deteriorado. Me tuvieron que cambiar el mecanismo de la cisterna del wc
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8
Lidia
Booked on Buscounchollo.com
June 2026
Very good
We really liked the spa, the garden, and the lake view; a very tranquil atmosphere, ideal for resting and relaxing.
Nos ha gustado mucho el balneario , también el jardín y la vista del lago , ambiente muy tranquilo, propicio para descansar y desconectar
We couldn’t have dinner at the hotel; the dining room was full for the night shift and the café supervisor told us we couldn’t have dinner there, because there was not enough staff and he couldn’t serve any more people, even though there were quite a few free tables.
No pudimos cenar en el hotel, el comedor estaba lleno para el turno de la noche y el señor de la cafetería nos dijo que no podíamos cenar allí, porque no había más personal y él no podía atender a más gente, a pesar de que había bastantes mesas libres
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8
Lluis
Travelled with couple
Booked on Buscounchollo.com
June 2026
Very good
Everything was top class
Breakfast, appetising, good. He didn’t comment on food or dinner as he didn’t use it
Todo fue de primera
Desayuno, apetecible, bien.No opinó de comida o cena pues no use
The wall-mounted soaps are awkward and very shabby
The bathrobes need replacing
Los jabones collados a pared, incómodo y muy cutre
Los albornoces toca recambio
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6.9
Juank
Travelled with couple
Booked on Buscounchollo.com
June 2026
Good
Hotel and facilities very ordinary; being four stars I expected more.
Hotel e instalaciones muy normales, al ser 4 estrellas esperaba más.
They gave us the room later than the agreed time; the breakfast was fine, but the lounge was full of flies that were very annoying and unpleasant when you are eating breakfast or dinner.
Nos entregaron la habitación más tarde de la hora acordada, el desayuno estaba bien pero el salón estaba lleno de moscas que eran muy molestas y desagradables cuando estás desayunando o cenando.
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9.4
Maria Luz
Travelled with couple
Booked on Buscounchollo.com
June 2026
Excellent
The breakfast had a lot of variety and was very good.
The Aquatonic was fine. There weren’t many people, and you could be alone in the Turkish sauna and elsewhere.
Everything was very good.
El desayuno mucha variedad y muy bueno todo.
El aquatonic ,bien. No habia mucha gente y podias estar solo en la sauna turca y otras.
Todo muy bien
At reception they didn’t tell us there was a door that opened directly onto the village. We took the car to go and eat.
En recepción no nosvdijeron que habia una puerta que daba directamente al pueblo.
Coginos el coche para ir a comer
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10
Merche
Travelled with family
Booked on Buscounchollo.com
June 2026
Excellent
A spectacular place to unwind. The gardens are very well cared for, the pool is fantastic and the facilities are excellent. The Aquatonic deserves special mention, as it is a unique relaxation experience. We come several times a year because it never disappoints; it has become our regular destination for a wellbeing break and a very easy one.
Un lugar espectacular para desconectar. Los jardines están muy cuidados, la piscina es fantástica y las instalaciones son excelentes. El Aquatonic merece una mención especial, ya que es una experiencia única de relax. Venimos varias veces al año porque nunca decepciona; se ha convertido en nuestro destino habitual para una escapada de bienestar y muy sencilla.
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6.6
Rosa Bethsabe
Booked on Buscounchollo.com
June 2026
Good
The best thing about the hotel is the tranquillity both inside and outside.
A total space of relaxation!
Lo mejor del hotel es la tranquilidad tanto en dentro, como fuera.
Un espacio de relax toral!
When we went to sleep there were hairs on the bed in the room. The next day I told the girl at reception and she said she would speak to the housekeeper, but there were no rooms to move us to either.
They put together two single beds to make a double, which made the beds incredibly uncomfortable. And they didn’t give us the cava glasses that were included in the deal.
Cuando nos fuimos a dormir habían pelos en la cama de la habitación, al día siguiente se lo dije a la chica de recepción y me dijo que lo hablaría con la gobernanta, pero tampoco tenían habitaciones para cambiarla.
Nos juntaron dos camas de 1, haciendo una de matrimonio que eran súper incómodas las camas. Y no nos dieron las copas de cava que entraba en el chollo.
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