9.7
Magda
Travelled with couple
Booked on Buscounchollo.com
July 2026
Superb
Las bebidas están incluidas en las cenas: agua y vino.
También tienes las bebidas de agua y vino incluidas durante todo el día en el bar.
El buffet estaba bien pero el horario de cierre a las 21.00 es muy pronto.
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7.7
Juan Carlos
Travelled with couple
Booked on Buscounchollo.com
June 2026
Very good
Lo mejor, el personal. Muy correcto, amable y resolutivo. Las instalaciones, muchas sencillez.
El aire acondicionado la 414, debe ser revisado con urgencia.
Los menús para pensión completa son prácticamente el mismo a diario. Solo cambiaban dos tres cosas de todo lo había en el servicio.
Misma comida para misma cena en el mismo día. Los postres sin variedad diaria.
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4.1
Miguel Angel
Travelled with couple
Booked on Buscounchollo.com
June 2026
Disappointing
Nothing. If anything, the breakfast, which wasn't bad.
Nada. Si acaso el desayuno que no estaba mal.
Everything. We arrived and they wouldn’t even let us park at the door to unload the suitcases. In the room they had put a baby’s cot full of old vomit. The bathroom was dirty. We mentioned it at reception and they said there was no on‑site staff to clean. When we returned, they still hadn’t removed the cot. The mattresses are not comfortable. The dinner was rather bad and they cleared the tables before the cut-off time. One morning they opened the door to the room without ringing and my wife was changing clothes. All the facilities were extremely dirty; it was disgusting to touch anything. To top it all, groups of foreign teenagers were making a racket until the early hours. We had to ask how many stars the hotel had because we thought you might have confused it with a four‑star place. Regarding the destination, I have never in my life stayed somewhere so shabby as Calella. I would never recommend it. We are customers who have been looking for a deal for a long time, and this has been a horrible disappointment. I know it’s very cheap, but in other years we have stayed very well and we thought it was a deal, but it turned out to be the worst holiday we’ve ever had. My wife is a VIP customer and always recommends you, but after this.
Todo. Llegamos y no nos dejan ni aparcar en la puerta para bajar las maletas. En la habitación nos habían puesto una cuna de bebé llena de vómito viejo. El baño estaba sucio. Lo dijimos en la recepción y nos dijeron que no tenien personal de guardia para limpiar. Cuando volvimos aún no habían quitado la cuna. Los colchones no son cómodos. La comida de la cena bastante mala y la recogían antes de la hora límite. Una mañana nos abrieron la habitación sin llamar y mi mujer se estaba cambiando de ropa. Todas las instalaciones estaban super sucias daba asco tocar cualquier cosa. Para colmo había grupos de adolescentes extranjeros haciendo follón hasta altas horas de la madrugada. Tuvimos que preguntar que cuantas estrellas tenía el hotel porque pensamos que os habríais equivocado al poner 4 estrellas. Respecto al destino nunca en toda mi vida he estado en un sitio tan cutre como Calella. No lo recomendaría jamás. Somos clientes de busco un chollo desde hace mucho tiempo y esto ha sido una decepción horrible. Ya sé que es muy barato pero otros años hemos estado muy bien y pensábamos que esto era un chollo y ha resultado ser las peores vacaciones que hemos Mi mujer es cliente Vip y siempre os recomienda pero después de esto.
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8.6
Diana Paola
Travelled with family
Booked on Buscounchollo.com
June 2026
Fabulous
All hotel staff were very friendly and willing to help you! The rooms were comfortable!
Todo el personal del hotel, muy amable y dispuesto a ayudarte! Las habitaciones cómodas!
The shower is dirty!
La ducha está sucia!
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9.4
Lorena
Travelled with couple
Booked on Buscounchollo.com
June 2026
Superb
Everything correct, one night with Full Board, renovated and clean rooms with very large beds, the food was good, staff very friendly.
Todo correcto, una noche con pensión completa, habitaciones reformadas y limpias camas muy grandes,comida estaba buena,personal muy amable
To give a flaw that there’s no air in the corridors and it was very hot
Por poner una pega que no hay aire en los pasillos y hacía mucha calor
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7.7
Maria Del Mar
Travelled with couple
Booked on Buscounchollo.com
June 2026
Very good
Correct hotel.
Hotel correcto.
Limited food. A lot of noise at the pool.
Comida escasa. Mucho ruido en la piscina.
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4.4
Ferran
Booked on Buscounchollo.com
June 2026
Disappointing
Friendly staff but not very solution-oriented.
Personal amable pero poco resolutivo.
It isn’t a 4-star hotel
there aren’t many main areas to hang out in. The bar and the reception are in the same space, with only one staff member, overwhelmed by the workload and the limited experience.
groups of German youngsters with a lot of party energy who occupied the few available spaces.
small pool
rooms insufficiently soundproof, no towels which we had to request, and no batteries in the TV remote.
the cleaning service did not visit our room
the buffet food is good but with little variety. We stayed 3 days and 2 without oil for the salads.
we paid for a bottle of wine that was misplaced (they gave us another)
None of these are serious issues on their own, but combined they result in a poor experience.
To compensate for the inconveniences, on the last day they gave us all-inclusive bracelets.
I think they need someone in charge to better organise all areas and perhaps more staff to attend to customers more effectively.
_No es un hotel de 4 estrellas
_no hay muchas zonas comunes para pasar el rato. El bar y la recepción es el mismo espacio, con un solo trabajador, superado por el volumen de trabajo y la poca experiencia.
_grupos de jovenes alemanes con muchas ganas de fiesta y que acaparavan los pocos espacios disponibles.
_piscina pequeña
_Habitaciones poco insonorizadas sin toallas que reclamamos y sin pilas en el mando de la tv.
_El servicio de limpieza no pasó por nuestra habitacion
_la comida del bufet es buena pero con poca variedad. Estuvimos 3 dias y 2 sin aceite para las ensaladas.
_ pagamos una botella de vino que se perdió (nos dieron otra)
No son cosas graves pero, si lo juntamos todo el resultado de la experiencia es mala
Para compensar las molestias el ultimo dia nos dieron pulsera todo incluido.
Creo que necesitan alguien al mando para organizar mejor todas las áreas y quizás mas personal para atender mejor a los clientes.
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6
Guest
Booked on Buscounchollo.com
June 2026
Pleasant
A more varied and diverse buffet is necessary.
Es necesario un buffet más variado y diverso
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7.4
Carmen
Travelled with couple
Booked on Buscounchollo.com
June 2026
Very good
The hotel is very clean and the service very good.
El hotel muy limpio y muy buena atención.
The breakfast buffet is very good, but the lunch and dinner ones are very simple and repetitive. The quality isn’t very good, with many fried dishes.
El buffet de desayuno muy bien pero el de comida y cena muy senzillo y repetitivo. La calidad no demasiado buena, muchos fritos.
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9.4
Alba
Travelled solo
Booked on Buscounchollo.com
June 2026
Superb
The staff is very friendly and attentive, the rooms are clean, nice and cozy, thanks to Alejandro and Jessica for their cordial treatment!
El personal muy amable y atento las habitaciones limpias bonitas y acogedoras gracias a Alejandro y Jessica por el trato cordial..!!
What could be improved are the towels were old. and the pillows very scarce could put 4 pillows and not just two to be 4 stars is the fairest .!!!!
Lo que se puede mejorar son las toallas eran viejas. y las almohadas muy escasas podrían poner 4 almohadas y no solo dos al ser de 4 estrellas es lo más justo .!!
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3.3
Rosalía
Travelled with couple
Booked on Buscounchollo.com
May 2026
Disappointing
The town is very pretty, with a lot of charm.
El pueblo es muy bonito, con mucho encanto.
4* nothing at all .... The bathroom had not been cleaned for more than a month... the safe had a hole where the lock should be, the balcony door (which you had to go out sideways by moving the table and one of the chairs to access it) had major cracks in the upper part through which the air entered (with the heat we did not mind but the room had serious damage)...
De 4* nada de nada…. El baño hacia más de un mes que no lo limpiaban… la caja fuerte tenía un agujero donde debía estar la cerradura, la puerta del balcón (al cual debías salir de lado moviendo la mesa y una de las sillas para poder acceder a él) tenía importantes grietas en la parte de arriba por las que entraba el aire (con el calor que ha hecho no nos ha importado pero la habitación tenía serios desperfectos)…
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5.4
Miquel
Travelled with couple
Booked on Buscounchollo.com
May 2026
Pleasant
The only good thing is the price.
Lo unico bueno es el precio.
The room lock did not work, the staff was clueless. The room was very clean and the staff was clueless, the room lock did not work, the staff had no idea about anything.
Cerradura hab no funcionava,personal sin idea de nada. Interrupcion de corriente cada dos por tres saltava el Icp dejando sin luz respirador en fin les falta mucho para ser un 4*.
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3.3
Carmen
Travelled with couple
Booked on Buscounchollo.com
May 2026
Disappointing
Nothing
Nada
The worst of the.worst upon arrival the air conditioning was not working the director told us that he did not ensure that it would work all night asfisiados heat had no rooms because they had to linpiarlas call Jump2spain po for hotel canbio what they offered me was to lose what I had paid for the hotel 182e for the weekend and pay another hotel food was conspicuous by its absence according to the hotel the cook was alone there was no whole wheat bread I asked for watermelon at 14.20 and they told me that they did not put more because at half i closed they put very little quantity all the dining room we commented all said not to return more not tollas shower room I said in reccepcion and the director conprometio to subirmelas telling me that they were understaffed not me the subio mi.pregunta because lo.abren if they have no staff because we pay some services that do not.They will lend because Jump2spain who was who I hired him did not give me a solution I had 2 options to lose the money or stay and endure the pull do not get carried away by the photos of the dining room for it is not for nothing that in my experience NO LO.ACONSEJO IF YOU DO NOT WANT TO LOSE THE MONEY.Y I HOPE BUSCOUNCHOLLO THAT DO NOT STOP PUBLISHING IT BY VUESTRAmala gestion
Lo peor de lo.peor nada mas llegar nu funcionaba el aire acondiciona el director nos dijo que no aseguraba que funcionase toda la noche asfisiados de calor no tenian habitaciones porque tenian que linpiarlas llame a buscounchollo po para canbio de hotel lo que me ofrecian era perder lo que habia pagado por el hotel 182e por fin de semana y pagar un otro hotel la comida brillaba por su ausencia segun el hotel el cocinero estaba solo no habia pan integral pedi sandia a las 14.20 y me dijeron que no ponian mas pues a i media cerraban ponian muyyy poca cantidad todos los del comedor lo comentabamos todos decian no volver mas no tollas ducha habitacion dije en reccepcion y el director se conprometio a subirmelas diciendome que estaban faltos de personal no me las subio mi.pregunta porque lo.abren si no tienen personal porque pagamos unos servicios que no.prestán porque buscounchollo que fue a quien lo contraté no me dio una solucion tenia 2 opciones perder el dinero o quedarme y aguantar el tirón no.os dejeis llevar por las fotos del comedor por no es para nada eso pormi experiencia NO LO.ACONSEJO SI NO QUEREIS PERDER EL DINERO.Y ESPERO BUSCOUNCHOLLO QUE NO DEJEIS DE PUBLICARLO POR VUESTRAmala gestion
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6.6
Lucian
Travelled with family
Booked on Buscounchollo.com
May 2026
Very good
Huge beds
Camas enormes
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9.1
Ramón
Travelled with couple
Booked on Buscounchollo.com
May 2026
Superb
The room was very good as was the cleanliness, the hotel in general was quite acceptable, the reception was attentive and friendly, and the overall quality and price were very good.
La habitación muy bien igual que la limpieza,el hotel en general bastante aceptable, recepción atent@s y simpátic@s en general calidad precio muy bien
More staff to develop the tasks, as there are not enough for all guests and some worker with more experience, and dinner hours later or more extensive as from 19:30h to 21:00 if you are unwinded or holiday is a little early for dinner, although the hotel as experienced has a lot of foreigners that alomejor are consistent with their schedules for dinner, but it is opinion as an improvement not as a complaint or something negative.
Más personal para desarrollar las tareas,ya que los que hay no dan para todos los huéspedes y algún trabajador con algo más de experiencia,y horarios de cena más tardíos o más extensos ya que de 19:00 a 21:00 si estás de desconexión o vacaciones es un poco temprano para cenar,aunque el hotel por lo vivido tiene mucho extranjero que alomejor están acordes con sus horarios para cenar,pero es opinión como mejora no como queja o algo negativo
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5.7
Laura
Booked on Buscounchollo.com
May 2026
Pleasant
The staff clearly wanted to do a good job, but the poor souls had been left there as if in a jungle, with little staff and no one to guide them.
El personal se notaba que querían hacer bien el trabajo, pero a los pobres los habían soltado ahí como en una selva, con poco personal y sin nadie que les guiara
Everything was dirty: the sink, the shower, the tap, the floor, the sheets... nothing prepared, the food scarce. There was nobody in the bar and the reception staff were helping as best they could. It cannot pass for a 4-star [hotel].
Todo estaba sucio, lavabo, ducha, pica, suelo, sabanas.... nada preparado, la comida escasa. No había nadie en el bar y los propios de recepción atendían haciendo lo que podían. No puede pasar por un 4 estrellas
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6.9
Meritxell
Travelled with couple
Booked on Buscounchollo.com
May 2026
Very good
Good location, 5 minutes from the centre and the beach.
Small and tranquil hotel.
Buena licalización, a 5 minutos del centro y de la playa.
Hotel pequeño y tranquilo.
Just opened and a bit disorganised.
The buffet food had little variety. Breakfast started late and the food for desayuno? it says "la comuda" likely "la comida" but context: breakfast served late and left very late and gradually. I'll translate as: The breakfast service started late and the meals were served very late and slowly. Each day the power went off in the morning.
The car park requires a cash deposit; if none was brought, they would not let you leave.
Recién abuerto y un poco desorganizado.
La comida del bufet poca variedad. El desayuno abrieron con retraso y la comuda salía muy tarde y poco a poco. Cada día se iba la luz por la mañana.
El parquing tienes q dejar fianza en efectivo, si no llevabas, no te dejaban ir.
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3.1
Sin palabras
Travelled with family
Booked on Buscounchollo.com
November 2024
Disappointing
I have no words to describe the poor organisation. I went to celebrate Halloween and it was truly terrifying—there was no food, towels, cutlery, etc. The hotel was awful; it doesn’t deserve even one star, the worst possible.
No tengo palabras para describir la mala organización, Fui a pasar Halloween y si que fue terrorífico, no había comida, toallas, cubiertos, etc.Hotel horrible no se merece ni una estrella , peor imposible
Nothing, everything’s terrible
Nada, todo fatal
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4.1
Karla Miranda
Travelled with family
Booked on Buscounchollo.com
November 2024
Disappointing
Very bad service , we arrived and there was no reception , we waited a long time to check in ,
The room was still damp it was freshly scrubbed
Very little food for so many people zero organization
It was the end of the season and it was chaos.
The animation uff total disgust
Muy mal servicio , hemos llegado y no había recepcion , esperamos mucho para registrarnos ,
La habitación aún estába húmeda que estaba recién fregado
Muy poca comida para tanta gente cero organización
Era cierre de temporada y era todo un caos
El de animación uff un asco total
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7.4
Jose
Travelled with friends
Booked on Buscounchollo.com
November 2024
Very good
Animations
Animaciones
Due to the large number of guests the service in the dining room was lousy, as there was a lack of cutlery and crockery for so many, when you got them there was no food in the buffet, the first day was chaotic. The rest of the days if you were the first to enter the dining room there was no problem, but as the schedule progressed there were problems for those who entered later.
Debido a la gran cantidad de huespedes el servicio en el comedor fue pésimo, ya que faltaron cubiertos y vajilla para tantos, cuando los conseguias faltaba comida en el bufet, el.primer dia fue caótico. El resto de dias si entrabas de los primeros en el comedor no hubo este problema, conforme avanzaba el horario si tuvieron problemas los que entraron más tarde.
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