9.7
Rooferbcn
Travelled with family
Booked on Esquiades.com
December 2020
Excellent
The room was great for a family like ours, with upstairs and downstairs rooms. The staff were very friendly and our stay was great!
I would have preferred a more covid aware approach to breakfast. I thought they could have replaced the buffet with something safer.
9.3
Adam
Travelled with friends
Booked on Esquiades.com
December 2020
Excellent
Wonderful staff, very warm and friendly.
7.7
João
Travelled with couple
Booked on Esquiades.com
April 2025
Good
The fact that there were few customers but a large professional team, available and attentive to receive us, in a period considered to be low season
O facto de haver poucos clientes mas uma equipa profissional numerosa, disponível e atenciosa para nos receber, num período considerado época-baixa
Not being informed that the half-board did not cover the price of meals in the restaurant
De não ter sido informado que a meia-pensão não cobria o preço das refeições no restaurante
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9.1
Diego
Travelled with family
Booked on Esquiades.com
January 2025
Excellent
Incredible customer service and overall services. Very convenient for getting to the slopes. The food at breakfast and the LAND buffet were very, very good.
Increíble atención al huésped y servicios en general. Muy cómodo para llegar a pistas.
La comida en el desayuno y buffet del LAND muy muy buenos.
Room size a bit tight and spa in need of an update.
Tamaño de las habitaciones un poco justa y spa necesitado de una actualización.
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7.1
Albert
Travelled with couple
Booked on Esquiades.com
January 2025
Good
Ski and boot lockers next to the 1500m chairlift. Good food, friendly staff.
Taquillas para esquí y botas al lado del telesilla cota 1500. Buena comida, personal agradable
Last hotel of the three in the gallery. It is not worth booking with Esquiades. Better with the hotel itself or with Viajes Baqueira. This station is what happens according to the own staff of Esquiades spoken on the phone. Esquiades booked it through Viajes Baqueira so, many intermediaries.
Último hotel de los tres en galeria. No merece la pena coger con esquiades. Mejor con el propio hotel o con viajes Baqueira. Esta estación es lo que pasa según propio personal de esquiades hablado por teléfono. Esquiades lo cogió a través de viajes Baqueira así que, muchos intermediarios.
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9.2
Jorge
Travelled with friends
Booked on Esquiades.com
December 2023
Excellent
Breakfast buffet and rooms
Buffet desayuno y habitaciones
Drinks not included in dinner
Bebida no incluida en la cena
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8
Ivan
Travelled with family
Booked on Esquiades.com
April 2023
Very good
Good hotel. good bathroom. Complete destinations. Comfort access to chair 1,500
Buen hotel. Buen baño. Destinos completos. Comodidad acceso a silla 1.500
Rooms somewhat fair in size. somewhat old spa
Habitaciones algo justas de tamaño. Spa algo viejo
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9.2
Laura
Travelled solo
Booked on Esquiades.com
February 2023
Excellent
I had all the facilities to be able to enjoy my holiday and the days of skiing: directly on the slopes, ski lockers service, etc.
He tingut totes les facilitats per poder gaudir del meu viatje i dels dies d'esqui: a peu de pistes, servei de guardaesquis etc.
The car park and the spa are services that are paid for separately (at least at this time) and I think that for the price of the hotel, these services should be included
El parquing i l'spa son serveis que es paguen apart (almenys en aquesta oerta) i penso que pel preu de l'hotel, aquests serveis haurien de ser inclosos
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8.7
Cristina
Travelled with family
Booked on Esquiades.com
December 2022
Very good
Proximity to mechanical means is fantastic. Ski locker very close to the telecabine which gives immense comfort. Very good après ski!
Proximidade dos meios mecânicos é fantástica.
Guarda skis muito perto da telecabine o que dá imenso conforto.
Après ski muito bom!
The buffet could be more varied at dinner. The television in the room does not always work, it often has a lack of signal, only Catalan channels do not have problems. There are no foreign channels.
O buffet podia ser mais diversificado ao jantar.
A televisão no quarto nem sempre funciona, apresenta muitas vezes falta de sinal, só canais da Catalunha não têm problemas. Não há canais estrangeiros.
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5.3
Carolina
Travelled with friends
Booked on Esquiades.com
March 2022
Average
The location and the only good thing about the hotel, the free track guide service, the only reason why we would return, really.
La localización y lo único bueno del hotel, el servicio gratuito de guía de pistas, único motivo por el que volveríamos, la verdad.
The check in and out, the lack of restoration service, the general lack of information from the staff... too many things.
El check in y out, la falta de servicio de restauración, la falta de información generalizada del personal... demasiadas cosas.
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10
Adrian
Travelled with couple
Booked on Esquiades.com
February 2022
Excellent
Very complete breakfast, good location for skiing
Desayuno muy completo, buena ubicación para esquiar
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5.5
Cristina
Travelled with family
Booked on Esquiades.com
December 2021
Average
Situation
Situación
The heating does not work well in the duplex rooms, you get hot even if you turn it off, you cannot sleep well, we heard comments from several people in this regard.
No funciona bien la calefacción en las habitaciones duplex, te asas de calor aunque la apagues, no se puede dormir bien, oimos comentarios de varias personas al respecti
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5
Alba
Travelled with couple
Booked on Esquiades.com
December 2021
Average
very good location near the cable car, designer rooms and a full and diverse buffet breakfast.
muy buena ubicación cerca del telecabina, habitaciones de diseño y desayuno buffet completo y diverso.
Lack of information from workers on slopes and their operation, reduction of staff due to low occupancy that affects the services offered, especially at dinner (2:30 for dinner). Very expensive parking for the total price of the accommodation. Ski storage only designed for skis, not for snowboards, which do not fit two and give you no alternative.
Falta de información de los trabajadores sobre pistas y su funcionamiento, reducción de personal por baja ocupación que afecta a los servicios ofrecidos, sobretodo a la cena (2h 30 para cenar). Parking muy caro por el precio total del alojamiento. Guarda-esquís sólo pensado para esquís, no para tablas de snowboard, que no caben dos y no te dan alternativa.
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8.7
Maria Eugenia
Travelled with family
Booked on Esquiades.com
January 2021
Very good
The restaurant staff is very kind
El personal del restaurante es muy gentil
The price of the spa a bit high. Enough had been paid for the stay
El precio del spa un poco alto. Ya se había pagado suficiente de estadía
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7
Anna
Booked on Esquiades.com
January 2021
Good
They did not have the passes in the hotel and we had to walk to the track ticket offices.
No tenian los forfaits en el hotel y tuvimos que ir andando hasta taquillas de pista.
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9.3
Encarna
Travelled with family
Booked on Esquiades.com
January 2021
Excellent
This hotel is very well located, very close to the cable car. The room we had was very nice. The bed was comfortable. My daughter had the sofa bed and they put a mattress on it which was very comfortable. We took half board and the food was good, not very varied, but adequate. The staff was very friendly and attentive.
Aquest hotel està molt ben situat, molt a prop del telecabina. L'habitació que vam tenir estava molt bé. El llit era confortable. La meva filla tenia el llit del sofà-llit i li van posar un matalàs que era molt còmode. Vam agafar mitja pensió i el menjar estava bé, no gaire variat, però adequat.
El personal era molt amable i atent.
Wifi was not going very well outside the room.
El Wifi no anava gaire bé fora de l'habitació.
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4.2
Estefanía
Travelled with couple
Booked on Esquiades.com
December 2020
Basic
The attention is very good from the staff, very attentive and helpful. The proximity to the telebooth to go up to the slopes, the lockers to leave the material provided by the hotel. The atmosphere of the hotel, decoration.
La atención es muy buena por parte del staff, muy atentos y serviciales. La proximidad al tele cabina para subir a pistas , las taquillas para dejar el material que facilita el hotel. El ambiente del hotel, decoración.
We took half board and the disastrous service, both the dinner on the first day, and the breakfast (great breakfast quality) but arrive at opening time and there are not even tongs to take the food and half of the food offered is missing The buffet seems to me to be an item to criticize, and above all that there is a person taking photos instead of serving customers does not seem appropriate. We all know that we are in a pandemic situation, that is why being a 4-star hotel, they should have made a better forecast and not offer half board if later you are going to give a roadside bar menu.
Cogimos medio pensión y el servicio nefasto , tanto la cena del primer día , como el desayuno ( de calidad el desayuno genial ) pero llegar a la hora de abertura y que no haya ni pinzas para coger la comida y falten la mitad de alimentos que ofrece el buffet me parece un ítem a criticar, y encima que haya una persona haciendo fotos en vez de atender a los clients no me parece nada oportuno . Que estamos en la situación de pandemia todos lo sabemos , por eso siendo un hotel de 4 estrellas , tendrían que haber echo una mejor previsión y no ofrecer una media pensión si después vas a dar un menú de bar de carretera .
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9
Marta
Travelled with couple
Booked on Esquiades.com
December 2020
Excellent
Great facilities and very friendly staff
Estupendas instalaciones y personal muy amable
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6.3
Javier
Travelled with family
Booked on Esquiades.com
February 2020
Average
The restoration is quite good, the camaraderie excellent, the chiquiclub very well.
La restauración está bastante bien, los camaraderías excelentes, el chiquiclub muy bien.
The first day we were enchanted with several dead flies on the bedside table, an unbearable smell of urine, they gave us the alternative of changing to another room that smelled exactly as bad, the governor can't think of anything other than telling us that no one had complained about Smell never when the cleaning staff told us that it always smelled the same as it was a problem of unresolved pipes. A pity the truth, we have been in several hotels of the chain and all a success, but of this I cannot say the same.
El primer día nos encantramos varias moscas muertas en la mesilla, un olor a orín insoportable, nos dieron la alternativa de cambiar a otra habitación que olía exactamente igual de mal, la gobernanta no se le ocurre otra cosa que decirnos que nadie se había quejado del olor nunca cuando el personal de limpieza nos decía que siempre olía igual ya que era un problema de cañerías sin resolver. Una lástima la verdad, hemos estado en varios hoteles de la cadena y todos un acierto, pero de este no puedo decir lo mismo.
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8
Francisco Javier
Travelled with couple
Booked on Esquiades.com
January 2020
Very good
Location, good and abundant breakfast and all the staff
Ubicación, desayuno bueno y abundante y todo el personal
Cold room, no place to sit or ski clothes. Paid and VERY expensive parking and you cannot park anywhere else. Bad for skis !! With Baqueira trips, best price and parking included (this is what I have communicated to them)
Habitación fría, ni sitio para sentarse ni para la ropa de esquí. Parking de pago y MUY CARO y no se puede aparcar en ningún otro sitio. Mal por esquiades!! Con viajes Baqueira mejor precio y parking incluido (así se lo he comunicado a ellos)
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