4
Francisco Javier
Travelled with family
Booked on Amimir.com
April 2021
Disappointing
We were able to settle in.
Nos pudimos instalar.
I was not able to check what the reserved apartment was like, because they accommodated us in a different one than the one reserved, with the false excuse that there was no water, when they were still offering to book on some websites.
No pude comprobar cómo era el apartamento reservado,debido a que nos alojaron en otro diferente al reservado,con la excusa falsa de que nó había agua, cuando seguían ofreciendose para reservar en algunas webs.
Amimir.com
Francisco Javier, we are sorry for any inconvenience caused by the situation you mentioned. We have forwarded your comments to the corresponding department so that they can take them into account. We would like to thank you for the time you have taken to notify us of this, as knowing the opinion of our customers helps us to continue improving. Regards, Amimir.com Quality Department
Francisco Javier, sentimos las molestias que se han podido ocasionar dada la situación que nos comentas.
Hemos trasladado tus comentarios al departamento correspondiente para que los puedan tener en cuenta.
Queremos agradecerte el tiempo que te has tomado en notificarnos de ello, pues conocer la opinión de nuestros clientes nos ayuda a seguir mejorando.
Un saludo,
departamento de Calidad de Amimir.com
