5.3
Marta
Travelled with family
Booked on Amimir.com
July 2025
Average
It's okay but within the normal range for 4 stars.
Esta bien pero dentro de lo normal para 4 esteellas
It's for English people; one of the waiters didn't even speak Spanish. The room cleanliness leaves a lot to be desired. We dropped something the kids had under their sofa bed, and it was covered in lint and even a toothbrush! They don't change your towels every day, which I don't think is a bad thing, but you don't know when or which ones they're going to change. They don't even change the bathroom glasses or the lavender ones. The elevators are terrible, but that's because there are so many people. The pool rules are completely broken; I don't know what they're for. They charge you €3 for half a liter of filtered water.
Es para ingleses, un maitre no sabía ni español. La limpieza d las habitaciones deja mcho que desear. Se nos cayó una cosa d los niños bajo su sofá cama y estaba lleno de pelusas y hasta un cepillo d dientes!
No te cambian las toallas todos los días, lo q no me parece mal, pero no sabes cuando ni cuales te van a cambiar. Los vasos del baño ni los cambian ni los lavanda.
Los ascensores fatal pero es xq hay mucha gente.
Normas en la piscina todas incumplidas,no se para q estan.
Te cobran por un agua filtrada 3 eurs por medio litro.
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8.9
Marieta
Travelled with family
Booked on Amimir.com
December 2024
Very good
The kindness of the workers
La amabilidad de los trabajadores
The elevators are sooooooo slow. Those who could, took the stairs even if they were on high floors. They arrived before the elevator.
Los ascensores van muuuuuuy lentos. Quien podía iba por las escaleras aunque estuvieran en plantas altas. Llegaban antes que el ascensor
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9.7
Filo
Travelled with family
Booked on Amimir.com
November 2024
Excellent
Everything was great, good buffet and very good staff... I highly recommend this hotel to everyone.
Todo muy bien , buen buffet de comidas y muy buen personal..muy aconsejable este hotel lo recomiendo a todos
The bathroom waste bins are a little rusty.
Las papeleras del baño un poco oxidadas.
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7.1
Verena
Travelled with family
Booked on Amimir.com
July 2024
Good
Good size pool.
Piscina de buen tamaño.
Small room. Focused on English people, both food and activities. There is no air conditioning in the main areas. The mattresses are very bad.
Habitación pequeña. Enfocada para ingleses tanto comida como actividades. No hay aire acondicionado en las zonas comunes. Los colchones son muy malos.
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6.2
Ignacio
Travelled solo
Booked on Amimir.com
April 2024
Average
The hours of the dining room for dinner, especially, from 6:30 p.m. to 21:00h., I don't think is the most normal time, at the doors of the hotel there is a colony of cats, since I am allergic to their hair, I was worried. By the way, I ordered a mojito and the waiter told me that it was not possible to prepare it since it was not peppermint season, when it is a perennial plant.
El horario del comedor para cenar, sobre todo, de 18:30 a 21:00 no creo que sea el horario más normal, en las puertas del hotel hay una colonia de gatos al ser alérgico a su pelo estuve preocupado.
Por cierto pedí un mojito y el camarero me dijo que no era posible prepararme al no ser temporada de la hierbabuena, cuando es una planta perenne
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8.7
Javier
Travelled with family
Booked on Amimir.com
March 2024
Very good
Perfect
Perfecto
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8.7
Francisco Javier
Travelled with family
Booked on Amimir.com
January 2024
Very good
Well located hotel with excellent staff and very good food, room and cleanliness and great detail when you leave of giving you a picnic bag to eat along the way, highly recommended hotel to repeat
Hotel bien situado con excelente personal y muy buena comida habitación y limpieza y estupendo el detalle al irte de darte una bolsa de picnic para comer por el camino hotel súper recomendable para repetir
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9
Gloria Esthella
Travelled solo
Booked on Amimir.com
December 2023
Excellent
The staff was very attentive, and we really liked the variety of foods.
El personal muy atento , y nos ha gustado mucho la variedad en comidas .
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9
Manolo
Travelled with family
Booked on Buscounchollo.com
August 2023
Excellent
All in all, a hotel with a family atmosphere.
Todo, hotel con ambiente familiar.
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4.5
Arkaitz
Travelled with friends
Booked on Buscounchollo.com
August 2023
Basic
The swimming pool and the proximity to the city center. Besides that, good bus connections.
La piscina y la cercanía en lo que respecta con el centro de la ciudad. Además de eso, buenas conexiones con autobuses.
The room was not clean and the towels had stains and some hair. Similarly, we had to call more than once to receive clean towels.
La habitación no estaba limpia y las toallas tenían manchas y algún que otro pelo. Del mismo modo, tuvimos que llamar más de una vez para recibir unas toallas limpias.
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8.3
Juan
Travelled with family
Booked on Buscounchollo.com
August 2023
Very good
It is a very good hotel to go with the family, children have a great time, the children's pool area is great and the staff is very good both animation and waiters and lifeguard Carlos is an excellent worker!
Es un Hotel muy bueno para ir en familia, los niños lo pasan en grande, la zona de piscina de niños está genial y la atención del personal es muy buena tanto animación como los camareros y el socorrista Carlos es un trabajador excelente!
The elevators, even though there are 5 of them, take a long time, in the pool area, the amacas fly and you have to go down very soon if you don't want to stand up, even though there is enough space, there are just not enough amacas.
Los ascensores a pesar de que hay 5 tardan muchísimo, en la zona de piscina las amacas vuelan y tienes que bajar muy pronto si no quieres estar de pie a pesar de que hay bastante hueco solo que no hay suficientes amacas.
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8.7
Encarnación
Travelled with couple
Booked on Buscounchollo.com
August 2023
Very good
They have a great buffet and a wonderful pool.
Tienen un buffet genial.Y la piscina maravillosa
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7
Eduard
Travelled with couple
Booked on Buscounchollo.com
August 2023
Good
Treatment of workers
El trato de los trabajadores
The sink and shower faucets have very little water coming out. And the elevator takes a long time and there is no air conditioning.
Los grifos del lavabo y ducha sale muy poca agua. Y en el ascensor tarda y no hay aire acondicionado
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10
Maria José
Travelled with couple
Booked on Buscounchollo.com
August 2023
Excellent
Es un hotel q esta todo muy bien
Ninguna cosa mal
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4
Juan
Travelled solo
Booked on Buscounchollo.com
July 2023
Basic
The room had a broken air conditioner and I was not given any solution, for the price I paid is not fair that a 4 star hotel has these problems.
La habitación tenía averiado el aire acondicionado y no me dieron solución alguna, por el precio que pague no es justo que un hotel de 4 estrella tenga esos problemas
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9.7
Darius
Travelled with family
Booked on Buscounchollo.com
July 2023
Excellent
Super nice room, cleanliness good, food good.
La habitacion super bonita, limpieza bien, la comida bien
That at 08:00 they let you reserve a sun lounger and at 10:00 when the pool opens they are all booked and there is no room.
Que las 08:00 dejan rezervar la tumbona y las 10:00 cuando abre la piscina estan todas reservadas y no hay sitio.
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5
Lesya
Travelled with family
Booked on Amimir.com
February 2023
Average
Very good
Muy bien
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10
Ana
Travelled with family
Booked on Amimir.com
December 2022
Excellent
The hotel is very good . All right
El hotel está muy bien . Todo correcto
The bad thing is that if you are not a foreigner. There you do little. Everything is destined for them until meal times. It is far from the center and the performances in winter are not for children.
Lo malo q si no eres extranjero . Ahí poco haces . Todo está destinado para ellos hasta el horario de comidas . Está lejos del centro y las actuaciones en invierno no son para niños .
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8
Axen
Travelled solo
Booked on Amimir.com
November 2022
Very good
EVERYTHING VERY GOOD I WOULD COME AGAIN
TODO MUY BIEN VOLVERIA OTRA VEZ
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8
Luis Carlos
Travelled with family
Booked on Buscounchollo.com
September 2022
Very good
Spacious common areas. Good food, varied and continuously replenished. Large swimming pool and the lifeguard on days 3, 4 and 5 very attentive to both compliance with the rules of the pool and the needs of guests (provide hammocks, pick up objects that could cause damage when walking ...) Highly recommended.
Zonas comunes amplias. Comida buena, variada y reponían continuamente. Piscina amplia y el socorrista de los días 3,4 y 5 muy atento tanto al cumplimiento de la normativa de la piscina como de las necesidades de los huéspedes(facilitarles hamacas, recoger objetos que pudiesen ocasionar daños al caminar...)Muy recomendable.
Very small rooms in terms of size, you could hardly go to the terrace with the sofa bed open. Tv very small for a 4* hotel. The elevators are insufficient at peak hours.
Habitaciones muy justas en cuanto a tamaño.Apenas se podía pasar a la terraza con el sofá cama abierto. Tv muy pequeña para un hotel de 4*. Los ascensores son insuficientes en las horas punta.
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