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          Hotel Riu Naiboa

          Carr. El Macao - Arena Gorda, Punta Cana, Dominican Republic View on map
          ​Facilities and service
          Spa and wellness
          Children and animation
          Swimming pools
          See all
          Check-in and check-out times
          Check in
          from 3:00 PM
          Check out
          Before 11:00 AM
          Location and surroundings
          See map
          Accommodation features
          Pool
          Spa

          Your stay starts with Amimir.com

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          Facilities and services

          Main Areas

          24 h reception
          Lift
          Not accessible for people with reduced mobility

          Restaurant

          Restaurant
          Bar
          Breakfast (Buffet)
          Lunch (Buffet)
          Dinner (Buffet)
          Bar junto a la piscina (temporada de verano)
          Gluten-free food on request
          Dairy-free milk on request
          Lunch menu
          Dinner service à la carte

          Pets

          Not Pet-Friendly

          Spa and wellness

          Sauna
          Jacuzzi
          Spa (for a fee and reservation required)

          Facilities

          Fitness Centre
          Garden
          Balcony
          Tennis Court
          Sun Lounguer
          Ping Pong
          Pool table
          Games
          Supermarket

          Main Hotel Services

          Games room
          Loungers
          Pool sunshade

          Children and animation

          Children's Club
          Adult Entertainment
          Children entertainment

          Swimming pools

          Children's pool (all season)
          Outdoor pool (all season)

          Wifi and Internet

          Wi-Fi

          Car Park

          Outdoor car park

          Baby cribs

          Baby Cot (on request)

          Room services

          These services are general and may vary according to the type of room.

          Room Services

          TV
          Telephone
          Balcony
          Hairdryer
          Air Conditioning
          Safe to be paid at reception
          Desk
          Wi-Fi in the rooms

          Bathroom

          Toilet
          Amenities
          Shower or bathub

          Check-in times and other important info
          Breakfast: from 7:00 AM to 11:00 AM
          Lunch Schedule: from 12:30 PM to 3:00 PM
          Dinner Schedule: from 6:30 PM to 10:00 PM
          Pool bar hours: from 10:00 AM to 10:00 PM
          Cribs: free (upon request and availability)
          Outdoor car park: free (subject to availability)
          Access to the SPA: Price: to be consulted directly at the hotel.

          Pet Policy

          Pets are not permitted in this accommodation.

          Accommodation description

          The Hotel Riu Naiboa 4* is located in Punta Cana in the Dominican Republic and is surrounded by lush and extensive gardens.
          Its atmosphere invites you to relax, as it is surrounded by tropical nature and away from the hustle and bustle of the big cities, perfect for a relaxing holiday.

          The hotel has a 24-hour reception, to assist you whenever you need it, free wi-fi and free outdoor car park. You can also take advantage of the excellent climate to sunbathe and cool off in the freshwater swimming pool and sun terrace area.

          The rooms have air conditioning, minibar with beverage dispenser, satellite TV, wi-fi, balcony or terrace and a fully equipped bathroom with shower or bathtub, hairdryer and amenities.

          You can also savor the Dominican gastronomy, with a great variety of flavors and aromas and rich in fruits and vegetables. In the different restaurants where you will find endless menus and recipes prepared daily by the resort's chefs.

          Thanks to the entertainment program and the RIU night program offered by the hotel, everyone will enjoy the whole day. With the All Inclusive service you will have the opportunity to enjoy various activities and sports such as table tennis, gymnastics, volleyball, water polo, darts, windsurfing, sailing, kayaking, velomar and body boarding. Golf enthusiasts will find a golf course with several courses close to the hotel for a fee.

          The beaches of Punta Cana are considered some of the most beautiful in the world, where you can breathe the authentic Caribbean atmosphere, with forests of palm trees, coconut trees and a unique peace in the world. If you choose to take some excursions and visit the surroundings, you will have the opportunity to visit fabulous places such as the Marinarium Marine Park, the beautiful Higüey sugar fields, Altos de Chavón, Saona Island, the Caribbean Cachondeo where you can go horseback riding and many other tours.

           

          Book now at Hotel Riu Naiboa **** and spend a few relaxing days on the turquoise beaches of Punta Cana where you will find yourself in a dream come true.

           

          Some of the services listed may incur an additional charge. You can check the applicable rates directly with the property. All the information on this page is subject to change by the accommodation. If you have any questions, please contact us.

          Ratings about Hotel Riu Naiboa

          6.8
          Good
          Based on 239 reviews
          Real reviews
          These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
          Real reviews
          These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
          View more reviews

          Reviews about Amimir.com
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          Amimir.com
          03/08/2026
          Good company for getting good prices…
          Good company for getting good prices and trusting company
          BRAHIM SAHBI
          02/08/2026
          Better than expected
          The process was good and realively painless. While tracelling around Tunisia (6 hotels) we booked through this site and another. They both spoke of local taxes being payable at the destination. This was the only one to enforce this, which was a disappointment.
          Mark Hickman
          02/08/2026
          Great price to value ratio!
          Great price to value ratio!
          MATE S.
          31/07/2026
          the best site and legit
          the best site and legit
          Alex
          03/08/2026
          Is this a fraud?
          I am extremely disappointed with this company. The payment process did not offer me a confirmation for so long that the connection to the website timed out. I assumed it had not gone through and booked an alternative hotel which was more expensive. When I later checked my bank account I found that the payment had in fact been made. I then received a confirmation email, but the room I had paid for did not conform to the description on the hotel website ie no balcony, bath or cancellation option. Also the "Download confirmation voucher" tab does nothing, so I have no proof to show the hotel reception. What I really want is a refund, but that does not appear to be an option!!
          Monique Parrish
          31/07/2026
          Everything was smooth
          Everything was smooth
          Tatjana
          31/07/2026
          Quick and easy
          Quick and easy. Email within minutes of booking!
          Nicola Condron
          31/07/2026
          Awesome experience
          It is very nice and easy booking through Amimir. Rates also seem to be the best on the market!
          Eric Fontanabianca
          30/07/2026
          Ease of booking
          Ease of booking, speed of booking and amazing value. Amimir is the website I always go to first.
          Mandy Leigh
          01/08/2026
          Very disappointing experience with…
          Very disappointing experience with Amimir.com. They canceled my reservation without giving any clear explanation. I contacted the hotel directly, and they told me they had never received any booking from Amimir. I contacted Amimir several times for clarification, but their customer service didn’t reply. They also offered no alternative solution. Very poor communication and customer service. I would not recommend booking with them
          Djeddou Ousam
          29/07/2026
          Very informative and helpful.
          Very informative and helpful.
          Nichola E
          28/07/2026
          Lower cost compare to other booking…
          Lower cost compare to other booking agencies, easy way of booking process.
          Neophytos
          28/07/2026
          Reliable service
          In my opinion, they provide a reliable service that offers good value and a wide range of booking options. My only issue is that in recent months, they haven't allowed me to pay the €10 booking deposit; instead, I have to pay the full amount upfront. For this reason, I book with them less frequently.
          Borbas Peter Daniel
          27/07/2026
          GREAT
          Price and customer service both outstanding. Will use again :)
          Kristján
          31/07/2026
          Very disappointing experience with…
          Very disappointing experience with Amimir.com. They canceled my reservation without giving any clear explanation. I contacted the hotel directly, and they told me they had never received any booking from Amimir. I contacted Amimir several times for clarification, but their customer service didn’t reply. They also offered no alternative solution. Very poor communication and customer service. I would not recommend booking with them.
          DJEDDOU Abderrahim
          27/07/2026
          Very smooth
          Second time i book hotel with amimir.com. Also this time was the price the best compared to other sites. My booking was instantly confirmed and i enjoyed my stay. No problems, no headache. Everything went smoothly. I will be checking here before i book next time. I surely recommend amimir.com to everyone.
          24/07/2026
          Easy clear convenient
          Easy, convenient, simple, clear. Made my booking for hotels in Italy.
          Monika
          C
          Cristian
          1 day ago
          Bun ok
          J
          Jangi
          1 day ago
          For July holiday wasn’t bad
          K
          Kristin
          2 days ago
          All went very smoothly. I'm a new customer and wasn't sure what to expect, but was pleased.
          C
          Char
          2 days ago
          It didn't show if the room has aircon
          R
          Radka
          2 days ago
          I had a problem with accomodation and I had to contact amimir.com. To their credit, they reacted extremely quickly and provided excellent assistance.
          g
          gran hotel, muy concientes con el medio ambiente, el desayuno espectacular !
          2 days ago
          my first a good one!
          M
          Mark
          2 days ago
          Have been using Amimir for a number of years now and am never dissappointed.
          T
          Teofil
          2 days ago
          I love Amimir!
          D
          Dr Cs Szabo
          2 days ago
          Minden kiváló
          A
          Anna
          2 days ago
          The lowest price for the hotel I found, that’s why I booked from this platform. Good experience and I’ll repeat it again
          M
          Marianna
          2 days ago
          Great deal thanls!
          M
          Mark
          2 days ago
          While travelling around Tunisia all booking platforms said "local charges may apply" or similar references to tourist tax. This was the only site to apply additonal taxes.
          N
          Nisim
          2 days ago
          For the first time, we experienced a travel agency that truly listened to our needs, cared about us, acted promptly, and did everything possible to make our vacation a complete and memorable experience.
          V
          Vinicius
          3 days ago
          The hotel couldn't find our booking when we arrived at 1am. We called amimir (24/7 customer service) and they sorted out everything and kept posted all times. Excellent service.
          W
          Willems
          3 days ago
          It was great. W're very satisfied.
          N
          Nicola
          6 days ago
          Full information from the start and confirmation quickly.
          A
          Agnieszka
          7 days ago
          A great solution that you can pay any amount at any time, you don't have to pay everything at once when booking.
          F
          Farah
          8 days ago
          No issues booking with Amimir, cheapest By far
          F
          Fikret
          8 days ago
          We were very satisfied with Amimir.com/en. Their communication was fast and professional. Whenever I sent them an email, they replied very quickly. They clearly cared about customer satisfaction and tried to find a solution when a serious problem occurred. We originally booked two nights at Hotel Castelletto in Cavtat through Amimir.com/en. The price was very good, and we were looking forward to staying there. Around two weeks before our holiday, a Castelletto employee named Kristina, who I believe may have been the hotel manager, contacted me on WhatsApp. She claimed that she had already tried to contact me by email, but I had never received any email from the hotel. She then told me that there was a problem with their booking system and that we could not stay at the hotel on July 21. She asked me to cancel the booking. I refused because this was not our fault. She suggested some other hotels she had found online, but they were not of the same standard as Castelletto. I said that I would only agree to cancel if the hotel offered compensation. She refused and told me that the booking could remain as it was. Then, only one day before our arrival on July 20, I received an email from Amimir.com saying that we could not stay at Castelletto because a previous guest had damaged items in the bathroom. This explanation was completely different from what Kristina had told me earlier about a booking-system problem. In my opinion, these changing explanations were dishonest and highly unprofessional. I strongly condemn Hotel Castelletto and Kristina for the way they handled this situation. Their actions caused us unnecessary stress and disrupted our holiday at the last minute. I also suspect that the hotel may have wanted to cancel our low-priced booking so that the room could be sold at a higher price, although I cannot prove this. Amimir.com/en, however, handled the situation very well. They responded quickly, listened to our concerns, and found Villa Avantgarde for us at the last minute. Unfortunately, Villa Avantgarde was not really of the same standard as Castelletto appeared to be in the voucher. However, I do not blame Amimir.com for this. The problem was caused by Castelletto’s last-minute cancellation and their inconsistent explanations. Overall, I was very satisfied with Amimir.com and their customer service. I would use their service again. I only wish I had been given the opportunity to leave a public review directly for Hotel Castelletto.
          C
          Christos
          8 days ago
          I just google the hotel to check prices on different websites and Amimir had the best of them all. So i just booked it in a matter of minutes. Easy with no problems at all. Would recommend!

          Frequently asked questions about Hotel Riu Naiboa

          Where can I park at Hotel Riu Naiboa?

          If you stay at Hotel Riu Naiboa you have the following parking possibilities (subject to availability):
          • Outdoor Parking

          Does the Hotel Riu Naiboa have wifi connection?

          The Hotel Riu Naiboa has Wi-Fi.

          Can I stay with a pet at Hotel Riu Naiboa?

          Pets are not allowed at Hotel Riu Naiboa.

          Does the Hotel Riu Naiboa have a swimming pool?

          Yes, Hotel Riu Naiboa has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
          • Outdoor swimming pool (all season)
          • Children's swimming pool (all season)

          What can I do at Hotel Riu Naiboa?

          The Hotel Riu Naiboa offers the following activities (some may be for a fee):
          • Spa for a fee

          Does the Hotel Riu Naiboa have a 24h reception?

          Yes, Hotel Riu Naiboa has a 24-hour reception.

          Is there a restaurant at Hotel Riu Naiboa?

          Yes, Hotel Riu Naiboa has a restaurant.

          Is there a bar at Hotel Riu Naiboa?

          Yes, Hotel Riu Naiboa has a bar.
          Hotel Riu Naiboa
          Customer photos