7.4
A
Travelled solo
Booked on Amimir.com
June 2026
Very good
We had a technical issue with the airconditioning, the mechanics try to fix it. After 3 days the same issues occurred and the airconditioning leaked water on the bed made it impossible to sleep in the bed. The staff at reception helped us really good with offering a different bungalow. We had to move fast with the luggage at night but the solution saved our holiday. Again thanks to the staff at reception and security for helping us with all
4
Anna
Travelled solo
Booked on Amimir.com
August 2026
Disappointing
In 5 days, our room was cleaned once, and only one of the beds was made. The room was extremely small, and the paint in the shower was completely peeling. It urgently needs general maintenance. The all-inclusive package is quite basic. Very few snacks were provided.
En 5 días nos hicieron una vez la habitacion y solamente una de las camas. Habitacion extremadamente pequeña y con la pintura de la ducha totalmente desconchada. Necesita un mantenimiento general urgente. El todo incluido es bastante Justo. Muy pocos snacks.
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8
Mireia
Travelled with family
Booked on Amimir.com
August 2026
Fabulous
We were very surprised by the bungalow we booked, which had stunning sea views and was quite spacious. It was a bit dated, but perfectly adequate. The staff were outstanding; they treated us very well, especially Carolina, who was always smiling and recommending great places to visit. The main areas were quite nice, although admittedly a little neglected, but for a 2-star hotel, they were surprisingly good. The entertainment team who organized the activities were also excellent. We had a truly fantastic week.
Nos ha sorprendido mucho, el bungalow que cogimos con vistas impresionantes al mar y era bastante espacioso, antiguo pero cumplia con todo. A destacar el personal que es de 10, nos han tratado muy bien siempre en especial Carolina siempre con una sonrisa y aconsejandonos sitios chulos para ir. Las zonas comunes bastante bien, si que es cierto que algo descuidadas pero siendo un 2 estrellas nos han sorprendido mucho, y los chicos de animacion que hacian actividades muy bien tambien. Hemos pasado jna semana muy chulanla verdad.
The food was what we liked least, but as I said before, for the price paid it was quite good.
Al igual la comida es lo que menos nos ha gustado, pero como he dicho antes por precio pagado bastante bien.
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6.6
Érica
Travelled solo
Booked on Amimir.com
July 2026
Very good
The resort offers a variety of activities during your stay, and everything is great. The all-inclusive package is well worth it because there’s so much to do, and the atmosphere is very pleasant.
O alojamento oferece várias atividades durante a estadia e é tudo muito bom, o regime all inclusive vale muito a pena pois tem muito o que fazer, o ambiente é bastante agradável.
The room is pretty basic—nothing special. Cleanliness could be better, and the customer service protocol could be revised and made a little more rigorous. I don’t have any complaints—they weren’t rude to me—I just didn’t feel like I was treated in a special way as a guest. The hotel is quite far from the best beaches, so I recommend renting a car to make getting around easier.
O quarto é bastante simples, não tem nada de mais, a limpeza poderia melhorar, e o protocolo de atendimento ao cliente poderia ser revisado e um pouco mais rigoroso, não tenho nada a reclamar, não foram mal educados comigo, apenas não senti que era tratada de forma especial como cliente. O hotel fica bastante longe das melhores praias então recomendo o aluguel de um carro para facilitar a viagem.
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5.3
María Elisa
Travelled with family
Booked on Buscounchollo.com
July 2026
Pleasant
The tranquillity and surroundings of the lygar
La tranquilidad y el entorno del lygar
The buffet is very poor; the all-inclusive snacks are non-existent, only drinks are provided.
Cleaning is inadequate.
El buffet es muy deficiente, los snack del todo incluido I existentes, solo bebidas,
La limpieza escasa
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5.4
Cristina
Travelled with family
Booked on Amimir.com
July 2026
Pleasant
The food. The facilities and some of the staff.
La comida. Instalaciones y parte del personal.
The entertainment was terrible. If you're going to spend all your time at the hotel, you'll be bored to death. They don't even say good morning and they can't even say hello in Spanish. They don't even approach the Spanish guests. It's a shame because with a good team they could do so much better, as the facilities are fine and the rest of the staff are very friendly.
La animación malísima.
Si te vas a quedar todo el tiempo en el hotel te morirás de aburrimiento.
No te dan ni los buenos días y no saben decir ni hola en español.
A los españoles ni se acercan.
Una pena porque con un buen equipo ganarían un montón ya que las instalaciones están bien y el resto de personal es muy agradable.
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8.3
Marcos
Travelled with family
Booked on Amimir.com
July 2026
Fabulous
The family bungalows are spacious and have enough room for four people. The three swimming pools offer more than enough space to find the perfect spot and atmosphere. The food is decent, if a bit repetitive, but it's hard not to find something to eat. Having a car is essential, but car park is easy.
Los bungalows familiares son grandes y tienen espacio suficiente para 4 personas, las 3 piscinas son más que suficientes para encontrar hueco y ambiente que te apetezca. La comida es decente, algo repetitiva, pero es difícil no encontrar algo que comer. Es imprescindible disponer de vehículo, pero se aparca con facilidad.
None. If it's cheap and you understand that it has 2 stars, the only downside might be that, being a bungalow, the walking distances can be long and hilly.
Ninguno. Si te sale barato y entiendes que tiene 2 estrellas, la única pega que puede tener es que, al ser formato bungalow, las distancias andando pueden ser largas y con cuestas.
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7.1
Lourdes
Travelled with couple
Booked on Buscounchollo.com
July 2026
Very good
The room is very good except there is no shower gel. The pools are large; one closes at six in the evening, which is very early, and the other at eight, also quite early. Mealtimes are very limited, especially lunch and dinner. The hotel has no beach, but there are three very nice pools. The grounds have a lot of uphill and downhill paths. The alcohol is poor. The buffet food is very good but there is no air conditioning and we hit a heatwave. The room’s air conditioning is very good. The staff are pleasant and polite.
La habitación está muy bien salvo que no hay gel de ducha ,
las piscinas son grandes , una la cierran a las seis de la tarde muy temprano y la otra a las 8 también muy temprano ,
los horarios de comida están muy acotados sobre todo la cena y la comida. El hotel no tiene playa, pero tres piscinas que están muy bien.
dentro del recinto hay muchas subidas y bajadas,
el alcohol es malillo ,
la comida del buffet muy buena pero no hay aire acondicionado y hemos pillado ola de calor.
Aire acondicionado de la habitación muy bien.
Los trabajadores agradables y educados.
They didn’t change our towels until the second-to-last day because the receptionist didn’t tell us that you have to leave them on the floor after two days for them to be replaced.
No nos cambiaron las toallas hasta el penúltimo día porque la chica de recepción no nos avisó que a los dos días hay que dejarlas en el suelo para que las cambien.
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4.7
Cristina Daniela
Travelled with family
Booked on Amimir.com
July 2026
Disappointing
The bungalows are a good size and nestled in a pine-covered setting. A good range of amenities is offered as it's an all-inclusive resort.
Buen tamaño de los bungalows integrados en un terreno rodeado de pinos. Buen número de servicios al tratarse de un todo incluido
The reception staff are terrible. I had a problem with the key; it was a simple lock, but it wouldn't lock from the outside, it kept getting stuck. I had to go back more than four times before they helped me. They kept sending the maintenance guy, who, without asking anything, just poured oil on it and that was it. But the two keys they gave me didn't work properly, possibly because they were copies of copies... Only when I raised my voice and told him to come with me and that I was fed up with them treating me and my daughter like idiots, did someone with more tact come out and solve the problem. Next door, we had the terrace of another bungalow, and the occutrousers were constantly smoking marijuana, and the smoke was blowing into our room. When I mentioned it at reception, the girl told me what I expected her to do! Well, in main areas of a hotel, even if it's outdoors, it shouldn't be allowed, in my opinion, and it doesn't seem very legal either. The shower was poorly positioned, the cold water pressure was low, and it leaked all over the floor, which, since they didn't come to clean it, was left soaked.In the late afternoon and evening, there was quite a commotion from the group of English tourists, mostly shouting and wandering around drunk. The food was okay, but not very varied, with few options, no local dishes, not even tomato spread. Dinner was either fish or meat with a variety of carbohydrates—too many. The meal times were set for foreigners, completely unfamiliar to ours. I would avoid going back; I went because of the price, even though we weren't on holiday.
El personal de recepción es pésimo atendiendo. Tuve un problema con la llave, cerradura simple, no cerraba desde fuera, se enganchaba. Tuve que acudir en más de 4 ocasiones para que me atendieran, enviaban al de mantenimiento, que sin preguntar, se dedicaba a echar aceite y ya, pero las 2 llaves que me proporcionaron no funcionaban correctamente, posiblemente por tratarse de copias de copias...Sólo cuando levanté la voz y le dije que me acompañara y que estaba harta de que me trataran a mí y a mi hija como tontas, salió alguien con más tacto y solucionó el problema. Al lado, teníamos la terraza de otro bungalow y los ocupantes se dedican a fumar porros continuamente, y el humo nos alcanzaba, al comentarlo en recepción, la chica me dijo que qué esperaba que hiciera! Bueno, en lugares comunes en un hotel, aunque dé al aire, no se debería permitir creo yo, y no me parece muy legal tampoco.
La ducha estaba mal encarada, con poca presión el agua fría, y se salía por todo el suelo, que como tampoco pasaron a limpiar, quedó todo empapado. Por la tarde-noche se oye bastante jaleo por el grupo de ingleses, en su mayoría, gritando y paseando borrachos por la zona.
La comida bien, poco varido, escasa opciones, nada de comida local ni tan siquiera tomate para untar el pan. La cena opción pescado o carne con carbohidratos variados. demasiados. Horarios para los extranjeros, para nada habituados a los nuestros. Evitaría volver, fui por el precio aunque no fuimos por vacaciones
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8
David
Travelled with family
Booked on Buscounchollo.com
June 2026
Fabulous
Hay 3 espacios con piscina y aunque ibamos con abuelas fue bastante bien. La comida no es de mucha calidad pero hay variedad.
Si. Que un dia que no estuvimos en el hotel porque fuimos al parque acuatico no nos dieron la comida para llevar aun teniendo el todo incluido, y no nos habia pasado nunca.
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8.9
Vasco
Travelled with family
Booked on Amimir.com
June 2026
Fabulous
The staff, general conditions, entertainment, and facilities in general.
O staff, as condições gerais, entretenimento e instalações na generalidade.
Only the cleanliness matters; there's room for improvement.
Apenas a limpeza, tem espaço de melhoria
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8.9
Laura
Travelled with couple
Booked on Buscounchollo.com
May 2026
Fabulous
The hotel is in a great location. It has three pools and ocean views. There are also some stairs that lead you to a secluded spot on the beach where you can watch the sunset. The rooms have everything you need for a pleasant holiday.
El hotel está súper bien ubicado. Tienes tres piscinas y vistas al mar. También tiene unas escaleras que te llevan. Ala playa a un lugar alejado y de puede ver el atardecer. Habitaciones con todo para pasar unas vacaciones agradables
The food is very, very average. The only good thing is the breakfast. Lunch and dinner aren't great, but they're acceptable.
La comida esta muy muy regular. Lo único bueno son los desayunos. La comida y cena no están muy bien pero son aceptables
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6.9
Shirley Leonela
Travelled with couple
Booked on Buscounchollo.com
May 2026
Very good
People didn't like that it's all-inclusive. The location is great. It's 20 minutes from downtown. The pools are very clean. The staff is very attentive.
No ha gustado que esté el todo incluido. Ubicación está muy bien. A 20 minutos del centro. Piscinas muy limpias. Personal muy atento.
I think the facilities could use some improvement. This includes the rooms, the car park area, the recreation area, and the evening entertainment. There’s very little of it. One hour of entertainment just isn’t enough. And there should be more variety in the food.
Creo que hay que mejorar un poco las instalaciones. Tanto de habitaciones, zona de parking. Y zona de ocio. Y animación por la noche. Es muy escasa. 1 hora de animación se queda corta. Y más variedad de comida.
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8
Maria Del Carmen
Travelled with friends
Booked on Amimir.com
May 2026
Fabulous
The food service was very well organized
El servicio d comida muy bien organizado
There are many hills, and access to services is difficult for older people. I couldn't visit some places because they were too high up, with many hills, and there are no motorcycles or transport vehicles to get around these areas.
Hay muchas cuestas y para personas mayores es difícil el acceso a los servicios, algunos sitios no los pude conocer debido a q estaban en un lugar demasiado alto, con muchas cuestas y no existe ninguna moto o trasportin para salvar estos lugares
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7
Alberto Glemente
Travelled solo
Booked on Amimir.com
May 2026
Very good
This is the second year I've spent a few days on holiday and the stay has been wonderful. The staff are very friendly and always willing to help, the food is good and they also have live cooking stations. The all-inclusive package is fantastic for the price; I will definitely return.
Es el segundo año que paso unos días de vacaciones y la estancia a sido estupenda, el personal es muy amable y están siempre dispuestos a ayudar, la comida está bien y también tienen cocina en vivo, el todo incluido para el precio que tiene está fenomenal sin duda volveré.
It's a shame that with such a nice hotel, the entertainment is so terrible. I think last year was better; even though there were Spanish people there, not a single word was spoken. They spent all their time taking pictures with the snakes and parrots, not to mention the animal abuse.
Es una pena que con lo bien que está el hotel la animación sea tan pésima creo que el año pasado fue mejor, aunque había españoles ni una palabra en español, todo el tiempo para hacerse fotos con las serpientes y los loros, sin contar el maltrato animal
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5.4
Yanira
Travelled with couple
Booked on Buscounchollo.com
May 2026
Pleasant
From 10 a.m. to 11 p.m., there are things to do at the hotel
Que a partir de las 10 de la mañana hasta las 11 de la noche hay cosas que hacer en el hotel
The food was pretty bad and repetitive—there was no variety, and it didn't taste good. In my room, the power would go out every 3-5 minutes; we couldn’t even turn on the air conditioning because the power would go out immediately. We didn’t want to make a big deal out of it since we were on holiday and only went to the room to shower and sleep, and when we mentioned it, they told us they’d look into it. The entertainment—which was the best thing the hotel had to offer—was mostly geared toward foreigners; not even the staff spoke Spanish. But, all things considered, it was kind of okay compared to everything else.
La comida bastante mala y repetitiva no había variedad y el sabor no era bueno, mi habitación cada 3/5 min se iba la luz no podíamos ni encender el aire acondicionado por qué se iba la luz al momento, no quisimos molestarnos mucho ya que estábamos de vacaciones y solo íbamos a la habitación a ducharnos y dormir y cuando lo dijimos nos dijeron que ya lo mirarían. La animación que era lo más decente que tenía el hotel la mayoría era para los extranjeros ni los trabajadores hablaban español pero bueno dentro de lo que cabe estaba medio bien comparado con todo el resto
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8.3
Víctor
Travelled with friends
Booked on Buscounchollo.com
May 2026
Fabulous
The hotel's peaceful atmosphere, the evening shows, the pools, the staff's friendliness and warm service, and the sunsets.
La tranquilidad del hotel,los espectáculos de por la noche,las piscinas,la amabilidad del personal y la simpatía en atender a las personas,las puestas de sol.
their meals and have no way to contact the hotel.
la comida y que no tengan forma de contactar con el hotel.
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8.6
Isabel Maria
Travelled with family
Booked on Buscounchollo.com
May 2026
Fabulous
The location, the views, and the tranquility
La ubicación, las vistas , y la tranquilidad
Very basic food
Comida muy basica
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9.7
Marisol
Travelled with couple
Booked on Buscounchollo.com
May 2026
Superb
Everything was great—good value for the price. The location was great, the apartment was great, it was clean, and the staff was friendly.
Todo correcto calidad precio .el sitio muy bien el apartamento muy bien limpieza personal amable
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9.4
Daniel
Travelled solo
Booked on Amimir.com
May 2026
Superb
The staff is very friendly and helpful. The hotel has very large spaces where you can do various activities. The views from the rooms and pools are exceptional. The food is varied and delicious (there's always ice cream for dessert 😋). The rooms are spacious (the standard bungalows are larger, the economy rooms less so) and clean. We had read very harsh reviews; I don't know if they changed management or what happened, but honestly, I think it's a great hotel, especially for the price.
El personal es muy amable y servicial.
El hotel cuenta con espacios muy grandes donde se pueden realizar diversas actividades.
Las vistas desde las habitaciones y piscinas son excepcionales.
La variedad en la comida y el sabor (siempre hay helado para el postre 😋
Las habitaciones son amplias (los bongalow normales, las habitaciones económicas no tanto) y limpias.
Habiamos leído criticas muy estrictas, no sé si cambiaron de administración o que sucedió pero honestamente me parece un gran hotel y aun mas por el precio propuesto
Nothing, I love you El Dorado Sun Club
Nada, TQM El Dorado Sun Club
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