7.7
Andre
Travelled with family
Booked on Esquiades.com
March 2022
Good
Lots of activities for kids
Meal area better organized. Parking to expensive for the space available. Scratched car.
6.7
Lee
Travelled with family
Booked on Esquiades.com
February 2022
Good
Wi-Fi was good and evening food
Breakfast was poor, queued to get into restaurant, bar didn’t take card payment but offered tab or cash, tab was wrong when paying the next day trying to charge me for drinks I didn’t have. Dinner not served till 20.00 which was too late for the younger ones. Stayed here 3 times in the past and didn’t seem to have the same atmosphere and probably wouldn’t return. Also parking now is a major extra on the cost at €10 per night.
6.2
Leah
Travelled with family
Booked on Esquiades.com
February 2022
Average
Room was a good size
Good was poor was poor had red chicken dinner wasn’t open until 8pm extremely late for kids and you had to every one outside making a massive queue for dinner and dinner staff where extremely rude !
7.7
Loosbergh
Travelled with friends
Booked on Esquiades.com
February 2022
Good
Location. TOP
Communication about parking and shuttle bus, bad,bad,bad.
8
Leonas
Travelled with friends
Booked on Esquiades.com
January 2022
Very good
Food quality.
There is no special skis room and equipment for boots drying in hotel.
4.7
Maurice
Travelled with family
Booked on Esquiades.com
January 2022
Basic
The people working in the hotel
It was insanely hot everywhere. Except the pool. Which was cold. Could be nice if it was hot outside. But not in the snow. All the food is boiled to death.
9.3
Oliver
Travelled solo
Booked on Esquiades.com
March 2020
Excellent
Nice hotel, friendly staff and good services. The shuttle bus from the gondola is great too and the village of Ransol is in a pleasant location away from the busy centre of El Tarter. The buffet for breakfast and dinner is excellent and it looked like there were lots of extra additional services if needed such as creche for children and nightclub etc.
Room was a little small, but not a problem. Ransol is up a steep hill from El Tarter, which is fine, but if you want to go out at night it might be a long walk for some.
5.7
Todd
Travelled solo
Booked on Esquiades.com
February 2020
Average
Nothing really , it’s cheap for a reason , it’s poor.
The room was always left very clean, cleaner was excellent.
Ulesees iand the girl with the long black tied up hair n the resultant were very good also
My room had dog faeces outside the window (601) absolutely disgusting, stunk of urine too
Basically a toilet outside the hotel did nothing about.
The manger was awful, never apologised.
She obviously sets the standards and they are very low.
10
Mick
Travelled with family
Booked on Esquiades.com
February 2020
Excellent
Everything i was good from the moment we arrived
nothing
8.7
Adam
Travelled with couple
Booked on Esquiades.com
January 2020
Very good
Good food, ski bus service
Paid drinks for dinner. Not sure if it is Andorrian thing or just this hotel. Waiting staff was funny when we brought our own watter.
Also funny smell outside hotel. Is there a pig farm nearby?
9
Terry
Travelled with family
Booked on Esquiades.com
October 2019
Excellent
Super week-end
6
Emanuel
Travelled with friends
Booked on Esquiades.com
February 2019
Average
Staff
No towels in the bathroom
Bathroom With poor cleaning ( hairs in the Bath)
Only 1 elevator .. sometines 5m waiting
10
Lee curtis
Travelled with family
Booked on Esquiades.com
February 2019
Excellent
Have been here on 4 occasions and the hotel seems to get better each time. Staff are always friendly and helpful
Could do with a bit more entertainment as there is nothing close by of an evening, maybe a live band a couple times a week
9.3
Mick
Travelled with friends
Booked on Esquiades.com
February 2019
Excellent
The hotel and staff are lovely and always happy and have made us feel very welcome on both of our visits .The reception staff where very helpful when i lost my phone helping make phone calls etc in spanish on my behalf . We will defiantly book this hotel again for next year
everything is good in my view
10
Louise
Travelled with family
Booked on Esquiades.com
February 2019
Excellent
Gluten free food was lovely thank you
Having to walk down the hill to meet our transfer
8
M
Travelled with family
Booked on Esquiades.com
February 2018
Very good
Good food and nice staff.
8.3
Philip
Travelled with friends
Booked on Esquiades.com
February 2018
Very good
The staff were amazing
The hill outside
9
Samantha
Travelled with family
Booked on Esquiades.com
February 2018
Excellent
all the staff were amazing special mention to steve the entertainer who is the life and soul of the bar and puts in 100% effort . and alex in the bar who is polite and very good at here job .
9
Joao
Travelled with friends
Booked on Esquiades.com
December 2017
Excellent
Hotel is very nice and the staff is very friendly. Good quality food.
8
António Amaro
Travelled with family
Booked on Esquiades.com
April 2017
Very good
Friendly and cosy Hotel with an allround good staff service. I felt in many moments a personalized service from the staff.
The many small features that the Hotel provide can serve different types of folks, and because of that is a always a safe option regardless of the guests.
I have to say that I was suprised with the unexpected activities promoted by the staff, like the bingo with prizes at night.
The room accomodation, ambient climatization were very good, and the daily room cleaning and management were top notch.
The heated swiming pool and particularly for me the sauna was a good plus, which I used every single day during my stay.
Finally, it is important to note the convenience of the hotel regarding the access to the slopes and too, a word to the parking which was free and plentiful
Food quite repetitive and unpalatable for both breakfast and dinner (didn't lunch there). For example, they served chicken three consecutive days using different recipes with different parts of it, and unfortunately the flavor was insipid. It also gives the impression that a large part of the food is deep-frozen and precooked. This last setence is especially true during dinner.
Breakfast on the other end lacks more variety in my opinion, with the non-existence fried eggs being a major let down, especially if we consider the energy and nutritional demand needed for skiing.
Wi-Fi signal and service bad in the guest room using any device, and in main areas even considering only a common and normal use, it behaves poorly,
