1
Agustín
Travelled solo
Booked on Amimir.com
September 2025
Basic
Nothing
Nada
The truth is that I've traveled a lot and I can assure you that this accommodation is by far the worst. Be careful with the tourist tax, which they will surely try to overcharge you for. Dishonest staff and run-down accommodations.
La verdad que he viajado mucho y os puedo asegurar que este alojamiento es el peor con diferencia, tened cuidado con la tasa turística que seguramente os intente cobrar de mas, personal deshonesto y alojamiento en ruinas.
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7.1
Meritxell
Travelled with family
Booked on Esquiades.com
February 2025
Good
The dinner was very good but a little cold. The breakfast was spectacular. The fireplace area was very cozy.
La cena muy buena pero un poco fria
El desayuno espectacular
El espacio de la chimenea muy acogedor
The bed was very uncomfortable, it had a broken slat on the bed base. It was a little dirty.
La cama muy incomoda, tenia una lama rota el somier
Estava un poco sucio
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5.4
Daniela
Travelled with family
Booked on Esquiades.com
December 2024
Average
Good service, kindness and a very varied and abundant breakfast. Beautiful views of nature. Perfect location for hiking.
Buen trato, amabilidad y desayuno muy variado y abundante . Vistas preciosas a la naturaleza. Ubicación perfecta para rutas.
Very old-fashioned hotel. Very small bathrooms. The lighting in the rooms is awful.
Hotel muy anticuado. Baños muy pequeños. La iluminación de las habitaciones es nefasta.
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6.7
Vanessa
Travelled with couple
Booked on Esquiades.com
January 2024
Good
It has spectacular views. They allow dogs to be brought along and they also have a space set up to eat with them. The hotel staff is friendly and helpful. The food is good and the menu is reasonable, value for money.
Tiene unas vistas espectaculares. Dejan llevar perro y además, tienen un espacio habilitado para poder comer con ellos. El personal del hotel es amable y servicial. La comida está buena y el menú es razonable, en relación calidad-precio.
The hotel needs urgent renovation. There is no elevator, luckily we were on the 1st floor, otherwise you see the fun of going up 2 or 3 floors with suitcases. The rooms are old, which is no problem, but they are also neglected. The shower head was half broken and the toilet window was missing a sheet of glass. The toilet plug does not have a ground connection and the hair dryer does not go in or out. Tube TV, if you want to connect an HDMI, you need an adapter or bring a tablet directly to watch something. Hard mattress and flat pillows, ideal for a championship torticollis. In addition, they turned off the general heating in the rooms and hallways on the days we were alone (Monday to Friday morning) and left us a small stove so we could manage as best we could. On Friday afternoon, when the hotel was already a little more crowded, they turned it on. It's not that it was excessively cold, but I pay the same as everyone else, so it doesn't seem fair to me. I understand that you don't turn on the heating for the entire empty hotel, but for those of us, at least if. With that poor stove, we didn't have enough time to shower and it was cold, really. The walls of the room are made of paper and you can hear absolutely everything. Whether those in the next room are recreating "Marriage Scenes" or "50 Shades of Grey," you hear everything. On the weekend, when there are people, if rude families come and start talking until the wee hours of the morning, you eat them with potatoes. And being alone during the week in the empty hotel, the few people who came besides us, they put them next to us, instead of leaving a little distance (knowing that you can hear everything and that there are people with a lot of disrespect and that She doesn't know she's not alone in the world. In addition, they have stuffed animals in various areas of the hotel, which being in 2024, they could remove because not all of us like the ideology of hunting, the truth is.. In each person's home, they can do what they want, but in a place where people of all kinds come, they should be more neutral on this issue. The food is good, but come on, on the last day we ordered some sandwiches to take away and they charged us €15 for the two sandwiches: it was frozen country bread with leftovers from the morning buffet that we had already paid for and they left the cheese on top that we had ordered, apart from the sausage. They should be ashamed of charging you for putting leftovers of something they have already charged for and then forgetting half of the ingredients. What seems strange to me is that, since we were alone in the hotel, the staff was absent and they gave us the key downstairs so we could enter in the afternoon. All dull and dark, help yourself. Then at night they came back, but it is a little irresponsible on their part because anything happens and you are totally alone up there, in a town of 4 houses in which there is not a single service. And the final joke is that they charge you €9 per night for the dog (on the website it says €8, Esquiades.com tells you by email that €5...), which seems like a robbery to me because in many other places they don't go over 3 or €4. So you think: they will do an exhaustive and different cleaning, right? Well no, because when we got to the room, there were hairs from other dogs. So, why are you charging me almost €50 for 5 nights if he hasn't destroyed anything and has been good? In short, it is a place where pets are allowed, it has good views and it is not bad, but there are many points to improve. It's a shame, because I love this area and we could be regular customers, but we will look for another more comfortable place.
Al hotel le hace falta una reforma urgente. No hay ascensor, por suerte estábamos en la planta 1, sino pues ya ves la gracia subir 2 o 3 pisos con maletas. Las habitaciones son antiguas, que no hay problema con eso, pero además están descuidadas. La alcachofa de la ducha estaba medio rota y a la ventana del WC le faltaba una lámina de cristal. El enchufe del WC no tiene toma tierra y el secador no va, ni entra. Tele de tubo, si quieres conectar un HDMI, necesitas adaptador o traerte una tablet directamente para ver algo. Colchón duro y almohadas planas, ideal para una tortícolis de campeonato.
Además, apagaron la calefacción general de las habitaciones y pasillos los días que estábamos solos (de lunes a viernes por la mañana) y nos dejaron una pequeña estufa para que nos apañáramos como pudiéramos. El viernes por la tarde que ya se llenó algo más el hotel, ahí si la encendieron. No es que hiciera frío excesivo, pero yo pago igual que los demás, así que no me parece justo. Entiendo que no pongas la calefacción para todo el hotel vacío, pero para los que estamos, al menos si. Con esa estufa pobre, no nos llegaba para la ducha y hacia frío, la verdad.
Las paredes de la habitación son de papel y se oye absolutamente todo. Tanto si los de la habitación de al lado están recreando "Escenas de matrimonio" como un "50 sombras de Grey", te enteras de todo. En fin de semana que es cuando hay gente, si vienen familias maleducadas que se ponen a hablar hasta las tantas de la madrugada, te las comes con patatas. Y estando solos entre semana en el hotel vacío, las pocas personas que vinieron además de nosotros, nos las pusieron al lado, en lugar de dejar un poco de distancia (sabiendo que se oye todo y que hay gente con mucha falta de respeto y que no sabe que no está sola en el mundo).
Además, tienen animales disecados en varias zonas del hotel, cosa que estando en el 2024, podrían quitar porque no a todos nos gusta la ideología de caza, la verdad. En casa de cada uno, que hagan lo que quieran pero en un lugar donde viene gente de todo tipo, deberían ser más neutros con este tema.
La comida está buena, pero vamos, que el último día pedimos unos bocadillos para llevar y nos cobraron 15€ por los dos bocatas: era pan de payés congelado con las sobras del buffet de la mañana que ya habíamos pagado y encima se dejaron el queso que habíamos pedido, a parte del embutido. Se les debería caer la cara de vergüenza cobrarte por ponerte sobras de algo que ya han cobrado y que encima olviden la mitad de los ingredientes.
Lo que me parece de traca es que, como estábamos solos en el hotel, el personal se ausentaba y nos daban la llave de abajo para que entráramos por la tarde. Todo apagado y oscuro, sírvete tu misma. Luego a la noche volvían, pero es un poco irresponsable por su parte porque pasa cualquier cosa y estás totalmente solo ahí arriba, en un pueblo de 4 casas en el que no hay ni un solo servicio.
Y el chiste final es que te cobran 9€ noche el perro (en la web pone 8€, esquiades te indica por mail que 5€...), cosa que me parece un robo porque en muchos otros sitios no pasan de 3 o 4€. Entonces piensas: harán una limpieza exhaustiva y diferente, no? Pues no, porque cuando llegamos a la habitación, había pelos de otros perros. Entonces, a santo de que me cobras casi 50€ por 5 noches si no ha destrozado nada y se ha portado bien?
En fin, es un lugar de paso en el que admiten mascotas, tiene buenas vistas y no está mal, pero hay muchos puntos a mejorar. Es una pena, porque me encanta esta zona y podríamos ser clientes habituales, pero buscaremos otro lugar más confortable.
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7.7
Cristina
Travelled with family
Booked on Amimir.com
August 2023
Good
It is a family hostel in a beautiful setting, surrounded by mountain nature with many hiking trails nearby. We highlight the pool, the very good food ideal for puppies.
Es un hostal familiar en un entorno precioso , en plena naturaleza a la montaña con muchas rutas de senderismo cerca . Destacamos la piscina , la comida muy buena ideal para los perritos .
It needs to be reformed a little inside, especially the toilets, the garden a little left but everything is correct in what comes to be a mountain hostel.
Falta reformar un poco por dentro , especialmente los lavabos , el jardín un poco dejado pero todo correcto en lo que viene ser un hostal de montaña .
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9
Alfredo
Travelled solo
Booked on Amimir.com
July 2023
Excellent
Many thanks for the availability and impeccable service of the staff
Magnificent meals, breathtaking views!
Ideal for relaxing.
Pleasant stay
Ont remercie beaucoup pour le disponibilité ,service du personnel, impeccable
Les repas magnifiques, la vue à couper le souffle !
Idéal pour se reposer.
Agréable séjour
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8
Maria Jesus
Travelled with family
Booked on Buscounchollo.com
July 2023
Very good
Me a gustado mucho el trato del personal y la comida todo perfecto
Las habitaciones muy antiguas y mucha olor a humedad
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9.3
Grau
Travelled with family
Booked on Buscounchollo.com
July 2023
Excellent
Todo genial, las vistas y comida del hotel
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5.7
Ral
Travelled solo
Booked on Amimir.com
April 2023
Average
Tranquility and spectacular views.
Tranquilidad y vistas espectaculares.
A lot of neglect in the facilities, especially in the rooms, broken floor and wall tiles, lights that do not work, chipped and damp bathtub. Repetitive menu, it is the same every day for lunch as for dinner, in some cases they change a dish.
Mucha dejadez en las instalaciones, sobretodo en habitaciones, baldosas del suelo y pared rotas, luces que no funcionan, bañera desconchada y con humedades. Menú repetitivo, es cada día el mismo para comer como para cenar, en algún caso cambian algún plato.
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9.3
Iris
Travelled with friends
Booked on Amimir.com
April 2023
Excellent
Ideal place to unwind, good family atmosphere, excellent food and all super friendly workers, I will repeat.
Lugar ideal para desconectar , buen ambiente familiar , la comida excelente y los trabajadores super amables todos ,repetiré .
Nothing everything perfect
Nada todo perfecto
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6.3
Josep
Booked on Esquiades.com
March 2023
Average
We didn't try lunch and dinner, but lunch was ok. We weren't in the hotel much either, but it seemed to have good areas of enjoyment. The people very friendly.
No provamos la comida y la cena, pero el almuerzo estaba bien.
Tampoco estuvimos mucho en el hotel, pero parecia tener buenas zonas de disfrute.
La gente muy amable.
The bedrooms lack a lot to be comfortable. The heating, water, television did not work well. We are missing a hairdryer, decent soap, a bedside table on both sides, blinds, etc. They let animals in with the annoying noise that it means for neighboring bedrooms. There was no elevator, so I think it is not a place for the elderly. Although this was not the case, we found it strong that you could not enter at any time you want, even having the key. Every day at 10, as if it were a mountain refuge regimen. For having paid more than 100 per person, it seemed very expensive, since lunch was not included
Las habitaciones les falta mucho para que sean confortables.
No funcionaba bien la calefaccion, agua, television.
Hechamos en falta un secador, jabon un poco decente, una mesita de noche en los 2 lados, persianas, etc
Dejan entrar animales con el molesto ruido que supone para las habitaciones vecinas.
No habia ascensor, con lo que creo que no es un sitio para mayores.
Aun que no se dio el caso, nos parecio fuerte que no se pudiera entrar a la hora que se quiera, aun teniendo la llave. Cada dia a las 10, como si fuera un regimen de refugio de montaña.
Para haber pagado mas de 100 por persona, me parecio muy caro, ya que el almuerzo no estava incluido
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8.3
Magdalena
Travelled with family
Booked on Esquiades.com
February 2023
Very good
Both the hotel manager and the restaurant staff, very friendly and attentive so that everything is to the customer's satisfaction. Breakfasts, fine. The dinners, spectacular both in quality and quantity.
tanto el gerente del hotel como el personal de restauración, muy amables y atentos para que todo esté a gusto del cliente. Desayunos, bien. Las cenas, espectaculares tanto en calidad como en cantidad.
Perhaps extend breakfast hours to be able to take the rack train at 8.30 if you're going skiing, since breakfast starts at 8.15. However, they do offer you the possibility that you can take a sandwich with you. For that part, great.
Tal vez, ampliar horario de desayuno para poder tomar tren cremallera de las 8.30 si vas a esquiar, ya que el desayuno comienza a las 8.15 No obstante, sí te ofertan la posibilidad de que te puedas llevar un bocadillo. Por esa parte, genial.
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5
Jonatan
Travelled with family
Booked on Esquiades.com
February 2023
Average
Bad mattresses, bad showers, no elevator, humming noise all night. The price of pets does not match what the hotel charges, the hotel charges 9 euros
Colchones malos, duchas malas, sin ascensor, ruido de zumbido toda la noche. El precio de las mascotas no coincide con lo que cobra el hotel, el hotel cobra 9 euros
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5.3
Albert
Travelled with friends
Booked on Esquiades.com
December 2022
Average
Two of the three staff didn't understand me much in Catalan. The bedrooms were rather uninviting. In general, they need a reform.
Dues de les tres persones del personal no m'entenien gaire en català.
Les habitacions eren força poc acollidores. En general, necessiten una reforma.
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8.4
Daniel
Travelled with family
Booked on Esquiades.com
December 2022
Very good
The familiar treatment and the natural setting
El trato familiar y el paraje natural
It needs maintenance in many things. But they do not prevent having total calm and being a very beautiful place in the mountains.
Necesita mantenimiento en muchas cosas. Pero no impiden tener una calma total y ser un lugar muy bonito en la montaña.
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3.8
Sisco
Travelled with couple
Booked on Buscounchollo.com
July 2022
Basic
The staff is attentive and the food is good.
El personal es atento y la comida esta bien.
On arrival we had a good impression when we saw the outside of the hotel, terrace, pool etc.. But upon entering the room a disaster, dust on furniture and radiators, rusty shower faucet. I took a shower with flip flops as the shower floor was a pity. Insufficient space to sit on the toilet. Conclusion... The worst hotel I have ever stayed in.
Al llegar tuvimos buena impresion al ver el exterior del hotel, terraza, piscina etc.. Pero al entrar a la habitacion un desastre, polvo en muebles y radiadores, la griferia de la ducha oxidada. Me duche con chanclas ya que el suelo de la ducha era de pena. Espacio insuficiente para sentarte en el inodoro. Conclusion... El peor hotel que he estado .
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9
Alberto
Travelled with family
Booked on Buscounchollo.com
July 2022
Excellent
The location, the beautiful surroundings and both Javier and the rest of the service excellent treatment, very friendly.
La ubicación el entorno precioso y tanto Javier como los demás del servicio excelente trato muy amables
The hotel needs some improvement
El hotel necesita alguna mejora
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6.7
Rosa
Travelled with couple
Booked on Buscounchollo.com
July 2022
Good
The location, the food, the pool and above all the friendliness of the staff.
La ubicació, la comida, la piscina i sobretot la amabilitat del personal.
Having 2 beds instead of a double bed, not having a fridge in the room and above all the lack of cleanliness!!!!
Tener 2camas en ves de una doble, no tener nevera en la habitación i sobretot falta de neteja a fons!!!
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7.7
David
Travelled with couple
Booked on Buscounchollo.com
June 2022
Good
The views, the tranquility, the treatment of the staff.
Las vistas ,la tranquilidad el trato del personal.
The hotel needs an elevator and some remodeling.
Faltaría ascensor, y remodelar un poco todo el hotel.
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8.4
Rosalia
Travelled solo
Booked on Buscounchollo.com
June 2022
Very good
Super good price pack, because only the rack railway are 30 euros, and also with the ticket and free gondola ride. The hotel is very simple and rustic, very friendly staff, breakfast very well, all homemade, well located with good views and very quiet environment. Pets are allowed without weight limit.
Súper bien de precio el pack ,porque ya solo el tren cremallera son 30 euros, y además con el billete e gratuito subir en telecabina . El hotel es muy sencillo y rústico ,personal muy amable, el desayuno muy bien ,todo casero , bien situado con buenas vistas y entorno muy tranquilo. Admiten mascotas sin límite de peso.
The hotel needs a good renovation, although it is clean, but it is very old.
El hotel necesita una buena reforma ,aunque está limpio ,pero está muy viejecillo
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