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          Mansion de Alcazar

          Calle Bolivar 12-55 Y Tarqui, Cuenca, Ecuador View on map
          Highlighted ​Facilities and services
          Spa and wellness
          Transfers / Transfer
          Wifi and Internet
          See all
          Check-in and check-out times
          Check in
          from 2:00 PM
          Check out
          Before 12:00 PM
          Location and surroundings
          See map
          Accommodation features
          Internal parking
          Spa

          Your stay starts with Amimir.com

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          4.4/5
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          Facilities and services

          Main Areas

          24 h reception
          Lift
          Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

          Main Hotel Services

          Meeting Room
          Laundry Service
          Nanny
          Safe at the reception
          Multilingual employees
          Door man

          Pets

          Not Pet-Friendly

          Spa and wellness

          Sauna
          Turkish bath
          Spa (for a fee and reservation required)

          Facilities

          Garden
          Lounge with TV

          Transfers / Transfer

          Shuttle to the airport (check fee)

          Wifi and Internet

          Wi-Fi

          Parking

          The accommodation has an outdoor car park with extra charge
          Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

          Pet Policy

          Pets are not permitted in this accommodation.

          Ratings about Mansion de Alcazar

          9.5
          Excellent
          Based on 270 reviews

          What do guests have to say about Mansion de Alcazar?

          The Alcázar Mansion, a charming hotel with excellent service. Its central location and attentive staff stand out. Some guests mention that the rooms are small or need maintenance. Overall, a wonderful stay for those seeking comfort and hospitality. Ideal for exploring the historic center on foot. A cozy option in Cuenca!
          AI
          To save you time, we have compiled and summarized external customer reviews with artificial intelligence.
          Reviews about Amimir.com
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          Amimir.com
          21/07/2026
          Great website
          Their prices are good They answer questions and inquiries quickly Trusted site::)
          Martha wasyf
          16/07/2026
          Everything goes smoothly
          The booking process is straightforward, the prices are very good and a great customer support.
          Valentin
          16/07/2026
          Great web site and let me pay in…
          Great web site and let me pay in instalments with really helps when you have a family
          Jamie pearson
          13/07/2026
          Amimir is the best
          Amimir has the best price for the great hotels.Customer care is exelante,fast and very comited.I have 2 more reservation with Amimir in a future.
          Ana Miljkovic
          20/07/2026
          Amimir.com is still refusing to my refund!
          Amimir.com is still refusing to process a refund on a cancellation request that I made on July 13th, that they waited until July 16th to formally process with their supplier, who now refuses to process a refund as it falls out of the timelines, eligible for a partial refund. This is un-acceptable and negligent for any reputable travel agency and they refuse to make it right, for me, the customer. Booking #7644858
          Michael
          13/07/2026
          Amazing company already love booking my…
          Amazing company already love booking my trips through them. And best prices too ??
          Michael
          16/06/2026
          South Spain is great for holidays
          South Spain is great for holidays. Torremolinos is nice and clean. The weather was nice.
          Jimmy Corkhill
          15/06/2026
          A rapidly growing accommodation booking service.
          As always, everything is great. The selection of hotels, the prices, and the customer feedback.
          Yury Zapryagalov
          31/05/2026
          I have given 5* because from start to…
          I have given 5* because from start to finish of our booking and holiday we had no problems at all and amimir.com was much cheaper than the competitors we have already booked via amimir for another holiday later this year
          Edward Fox
          18/07/2026
          Original Cancellation date not honored by Amimir.com
          Amimir.com has revisited my partial cancellation request that was made on July 13th for booking # 7644858 and now is refusing the partial refund due to the time of day on July 13th that this request was made. I am from Canada and the request was made at 5:33 pm or 11:33pm their time. Again time of day is not mentioned in their cancellation policy, only a range of days and the fees associated the cancelling in each date range. Thus I would have been able to partially cancel up until 11:59:59 on July 13th their time, which I did. They did not reach out to their supplier until July 16th to partially cancel my booking and the suppler applied the cancellation rates for that date range (full$) and thus denied me my partial refund. Again how is this the customers fault and why are they not honoring my request on the date it was made and issuing me a partial refund.
          Michael
          R
          Rebecca
          20 hours ago
          Brilliant company
          K
          Katia
          1 day ago
          The booking was quick and easy. No concerns.
          L
          Lucie
          2 days ago
          All was good
          F
          Fjona
          2 days ago
          Good price compare with other turist operators .
          M
          Martha
          2 days ago
          Excellent website prices Their prices are very good Communicating with them is easy and helping quickly
          D
          Donna
          3 days ago
          Good value for money lived the happy hour BOGOF
          F
          Farah
          3 days ago
          Reasonabke price
          T
          Taher
          4 days ago
          لا
          F
          Firefly
          4 days ago
          Booking super easy , no issues .
          M
          Mile
          4 days ago
          Great experience with Amimir. Everything was fine. Thank you
          A
          A
          5 days ago
          The rooms are still dusty after cleaning
          J
          Joanne
          6 days ago
          First time using but will definitely use again
          M
          Murad
          6 days ago
          Excellent
          A
          Arthur
          7 days ago
          When I arrived at the hotel I was told they had no booking under my name that I must be looking for a different hotel with a similar name. When I arrived at the address they suggested, there was no hotel at all. I suggest avoiding this hotel. However - when I contacted Amimir's customer service they were friendly, understanding and appeared ready to make it right.
          F
          Fokru
          7 days ago
          very good
          A
          Alice
          7 days ago
          Nothing negative, all went smoothly.
          M
          MariaC
          7 days ago
          The most economical and usable platform!!
          A
          Annely
          7 days ago
          Very good
          A
          António Sousa
          7 days ago
          Fácil de pesquisar, apresenta preços muito competitivos, terceiro ano a viajar pela Amimir, e de certeza que irei continuar.
          A
          Alan
          7 days ago
          I will always use Amimir to book my accommodations

          Frequently asked questions about Mansion de Alcazar

          Does the Mansion de Alcazar have wifi connection?

          The Mansion de Alcazar has Wi-Fi.

          Can I stay with a pet at Mansion de Alcazar?

          Pets are not allowed at Mansion de Alcazar.

          What can I do at Mansion de Alcazar?

          The Mansion de Alcazar offers the following activities (some may be for a fee):
          • Spa for a fee

          Does the Mansion de Alcazar have a 24h reception?

          Yes, Mansion de Alcazar has a 24-hour reception.
          Mansion de Alcazar
          Customer photos