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          Hotel Serrano Palace

          Playa Son Moll s/n, Cala Ratjada, Spain View on map
          Location and surroundings
          See map
          Accommodation features
          Internal parking
          Pet-Friendly
          Pool

          Your stay starts with Amimir.com

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          Facilities and services

          Main Areas

          24 h reception
          Heating
          Air-conditioning in the main facilities
          Lift
          Smoking Area
          Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

          Restaurant

          Restaurant
          Bar
          Snack bar

          Wifi and Internet

          Wi-Fi

          Main Hotel Services

          Meeting Room Extra charge
          Laundry Service Extra charge
          Car Hire
          Currency exchange
          Hairdressing salon
          Free Luggage Room
          Safe at the reception
          Door man

          Spa and wellness

          Massage Parlour Extra charge
          Sauna
          Jacuzzi
          Turkish bath

          Swimming pools

          Indoor swimming pool
          Outdoor Pool (summer)
          Outdoor pool (all season)

          Facilities

          Garden
          Balcony
          Fintess Centre
          Ping Pong
          Pool table Extra charge
          Lounge with TV
          Business Center Extra charge
          Solarium

          Cuisine

          Kiddies menu

          Parking

          The accommodation has an indoor car park with extra charge
          It is essential to reserve the car park space in advance by contacting the accommodation directly.

          The surroundings of Hotel Serrano Palace

          Nearby

          Playa Na Ferradura 0.4 mi
          Sa Torre Cega 0.7 mi
          Castle of Capdepera 1.2 mi
          Punta de N'Amer Watch Tower 1.2 mi
          Claper des Gegant 2.4 mi
          Escull des Cap Vermell 3.1 mi
          Capdepera Golf 3.1 mi

          Places of interest

          Cuevas de Artà 3.5 mi
          Santuari de Sant Salvador 5.5 mi
          Ses Paisses 5.5 mi
          Iglesia Nova 7.8 mi
          Ermita de Betlem 8 mi
          Fantasy Park 8.7 mi
          Castell de la Punta de n'Amer 9.3 mi
          Safari Zoo 9.9 mi

          Nearby airports

          Majorca Airport - Palma (PMI) 39.6 mi
          Menorca Airport (MAH) 42.1 mi
          All distances are calculated in a straight line. Actual travel distances may vary.

          Accommodation description

          This luxury hotel is located about 50 meters from the beach and near the center of Cala Ratjada, where there are many shops and places of entertainment. In a few minutes walk (about 200 meters) to reach the shopping area with restaurants and bars, and about 500 m from a nightclub. Opposite the hotel you will find a public transport stop. This beach hotel has 4 floors with a total of 142 double rooms and 4 suites. It features a lobby with 24-hour reception, currency exchange service, courtesy room, wardrobe and elevators. It also has a bar, a snack shop next to the pool with complimentary towels, non-smoking restaurant with highchairs for children, a reading room with digital satellite TV, conference rooms with natural light, free Internet (extra charge) and wireless Internet access throughout the hotel charged. Guests may park their cars in the car park and a car park, as well as store their bicycles in the car park lot. Beyond that, you can rent bikes to ride as a mountain. Further facilities include room service, laundry and medical care is provided. The comfortable rooms are equipped with bathroom, hairdryer, direct dial telephone, satellite TV or cable, Internet access, minibar, king-size bed, air conditioning / heating size, hire safe and balcony or terrace . In the outdoor complex is a swimming pool, a children's pool, a snack bar and a sun terrace with sun loungers and parasols. Guests can use the indoor pool and relax in the sauna, steam room, jacuzzi and enjoying a relaxing massage. The nearest golf course is just two kilometres away.
          Some of the services listed may incur an additional charge. You can check the applicable rates directly with the property. All the information on this page is subject to change by the accommodation. If you have any questions, please contact us.

          Legal information

          This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.

          Ratings about Hotel Serrano Palace

          9.1
          Excellent
          Based on 135 reviews
          Select a topic to see specific reviews
          Rooms(2)
          Staff(2)
          Location(2)
          Pool(2)
          Food(1)
          Spa(1)
          Real reviews
          These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
          Real reviews
          These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
          View more reviews
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          Reviews about Amimir.com
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          Amimir.com
          22/07/2026
          ??? ???? ????? ??????? ??????? ????…
          I am very pleased with the service I received on the Amimir website. The prices are excellent and competitive, the ordering process was simple and convenient, and the service was professional, fast and courteous. Definitely recommend to anyone looking for quality, reliability and fair prices. Thank you very much
          Shadi
          21/07/2026
          Great website
          Their prices are good They answer questions and inquiries quickly Trusted site::)
          Martha wasyf
          16/07/2026
          Everything goes smoothly
          The booking process is straightforward, the prices are very good and a great customer support.
          Valentin
          16/07/2026
          Great web site and let me pay in…
          Great web site and let me pay in instalments with really helps when you have a family
          Jamie pearson
          22/07/2026
          Prices incorrect and not compliant with GDPR
          I wanted to book a hotel and went through the various steps. When I got to the payment page this then indicated that it did not include taxes, which mean that their price was cheaper than other providers in the first instance, but the added taxes then made them more expensive. This is illegal under EU law. Furthermore, I then received a phone call from them telling me I hadn't booked. I did not consent to being contacted by phone, which again means they are not compliant with EU law.
          GA
          13/07/2026
          Amimir is the best
          Amimir has the best price for the great hotels.Customer care is exelante,fast and very comited.I have 2 more reservation with Amimir in a future.
          Ana Miljkovic
          13/07/2026
          Amazing company already love booking my…
          Amazing company already love booking my trips through them. And best prices too ??
          Michael
          16/06/2026
          South Spain is great for holidays
          South Spain is great for holidays. Torremolinos is nice and clean. The weather was nice.
          Jimmy Corkhill
          15/06/2026
          A rapidly growing accommodation booking service.
          As always, everything is great. The selection of hotels, the prices, and the customer feedback.
          Yury Zapryagalov
          21/07/2026
          Amimir.com Messed up my Cancellation request
          Response to the July 18 review response from Amimir.com My Booking #7644858 came with free cancellation before July 9th, with no charges, and a cancellation/modification charge of $246 Euros if done before July 13th. A full charge to cancel/modify from July 14th and on. On July 13th I contacted Amimir.com directly, by phone, and requested a partial cancellation of one of the two rooms in my booking, due to a medical condition that prevented me from travelling. The partial cancellation was subject to a $246 euro fee as per their cancellation policy. At that time the representative requested me to provide a medical document to only be used to see if their supplier would waive the cancellation fee of $246 Euro, that was applicable at the time. I provided to them what I had and told them that this would take some time to get a medical document from my doctor but to proceed with my partial cancellation of one room on my booking. Instead of proceeding with my partial cancellation request on July 13th, subject to the cancellation fee of $246 Euro, they waited until I was able to secure a medical document from my doctor and proceeded with the cancellation request on July 16th. As of that date the partial cancellation request was subject to the full charge of the room with no refund provided. Their supplier refused to take into consideration the medical document provided. Given that fact that they choose to wait to proceed with cancelling my room, I am now being denied the refund $736 Euros that I am due (Room charge $982 Euro, less the $246Euro) cancellation charge on July 13. They refuse to take responsibility for their mistake of not partially cancelling/modify my booking, as per my instructions and according to their cancellation policy on July 13th and instead waiting until July 16th once they received the medical document. Again this medical document was only requested to see if they could waive the cancellation fee and was not required to cancel the actual room booking. As a result of their mistake, incompetence, negligence, I am now being denied the refund of $736 Euros that is rightfully due to me and they are refusing to make this mistake of theirs, right for their customer.
          Michael
          N
          Nichola
          2 days ago
          First time I have used this company and they were excellent, kept informed regularly.
          R
          Rebecca
          2 days ago
          Brilliant company
          K
          Katia
          3 days ago
          The booking was quick and easy. No concerns.
          p
          paris071317
          3 days ago
          It was easy to book which I liked and the price was reasonable
          L
          Lucie
          4 days ago
          All was good
          F
          Fjona
          4 days ago
          Good price compare with other turist operators .
          M
          Martha
          4 days ago
          Excellent website prices Their prices are very good Communicating with them is easy and helping quickly
          D
          Donna
          5 days ago
          Good value for money lived the happy hour BOGOF
          F
          Farah
          6 days ago
          Reasonabke price
          T
          Taher
          6 days ago
          لا
          F
          Firefly
          6 days ago
          Booking super easy , no issues .
          M
          Mile
          7 days ago
          Great experience with Amimir. Everything was fine. Thank you
          A
          A
          7 days ago
          The rooms are still dusty after cleaning
          J
          Joanne
          8 days ago
          First time using but will definitely use again
          M
          Murad
          8 days ago
          Excellent
          A
          Arthur
          9 days ago
          When I arrived at the hotel I was told they had no booking under my name that I must be looking for a different hotel with a similar name. When I arrived at the address they suggested, there was no hotel at all. I suggest avoiding this hotel. However - when I contacted Amimir's customer service they were friendly, understanding and appeared ready to make it right.
          F
          Fokru
          9 days ago
          very good
          A
          Alice
          9 days ago
          Nothing negative, all went smoothly.
          M
          MariaC
          9 days ago
          The most economical and usable platform!!
          A
          Annely
          9 days ago
          Very good

          Frequently asked questions about Hotel Serrano Palace

          Does the Hotel Serrano Palace have wifi connection?

          The Hotel Serrano Palace has Wi-Fi.

          Does the Hotel Serrano Palace have a swimming pool?

          Yes, Hotel Serrano Palace has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
          • Outdoor swimming pool (summer season)
          • Outdoor swimming pool (all season)

          What can I do at Hotel Serrano Palace?

          The Hotel Serrano Palace offers the following activities (some may be for a fee):
          • Masseur

          Does the Hotel Serrano Palace have a 24h reception?

          Yes, Hotel Serrano Palace has a 24-hour reception.

          Is there heating in Hotel Serrano Palace?

          Yes, Hotel Serrano Palace has heating in the common areas.

          Is there air conditioning in the common areas at Hotel Serrano Palace?

          Yes, Hotel Serrano Palace has air conditioning in the common areas.

          Is there a restaurant at Hotel Serrano Palace?

          Yes, Hotel Serrano Palace has a restaurant.

          Is there a bar at Hotel Serrano Palace?

          Yes, Hotel Serrano Palace has a bar.
          Hotel Serrano Palace
          Customer photos