7.7
Victoria
Booked on Esquiades.com
January 2026
Good
Excellent location to the cable car. Very cosy. Lots of choice at Breakfast.
10
Traci
Travelled with friends
Booked on Esquiades.com
January 2026
Excellent
Location, cleanliness, food
Had to pay extra to use the pool/ spa, even with 4 days booked at the hotel.
10
Timothy
Travelled solo
Booked on Esquiades.com
January 2025
Excellent
Great location right next to the lift to the best part of the Pal/Arinsal ski area. Comfortable, very quiet room with excellent noise and light insolation. Fantastic food on offer at half board.
All excellent for a primarily ski orientated hotel.
10
Anonymous
Travelled with family
Booked on Esquiades.com
January 2024
Excellent
Staff were friendly, whilst room decor was outdated rooms were very clean, warm and serviced regularly. Staff were very friendly and food was superb. Our party included teenagers who have been to area before and indicated they would like to return to hotel and ski resort again. Very convenient for skiing.
Wifi bit patchy at times
10
John
Travelled with family
Booked on Esquiades.com
January 2024
Excellent
Lovely hotel with spectacular bar and open fire. Very friendly staff.
7.7
Natalia
Booked on Esquiades.com
December 2022
Good
Ubicación perfecta
Wifi
10
Eimutis
Travelled with friends
Booked on Esquiades.com
March 2022
Excellent
very good location.
9.7
Vicente
Travelled with couple
Booked on Esquiades.com
January 2022
Excellent
The portuguese receptionist of the Hotel Rutllan, really friendly, and kind. Wonderfull stay
10
Tulio
Travelled with friends
Booked on Esquiades.com
February 2020
Excellent
The staff were very helpful, breakfast with a lot of choices, nice bedrooms and the best part, it is just across the street from the lifts!
4.2
Gary
Travelled with family
Booked on Esquiades.com
February 2016
Basic
Location, very near the ski lift
Room (127) very noisy all the time, all through the night. Breakfast adequate, but for the price should have been better. The spa, €10,45 and the place was FULL of children screaming, not possible to relax in any way, complete waste of money.
6.8
Irene
Travelled with couple
Booked on Esquiades.com
January 2015
Good
Receptionists were very friendly and helpul, hotel hall and building was extremely charming, rooms were very clean
Dinner was set up with not many options to chose from, waiter mixed up tables and decided to bring our mains when we were still eating the starters so the food got cold, breakfast wasn't great either, rooms were quite small
9.4
Lucia
Travelled with friends
Booked on Esquiades.com
January 2026
Excellent
I loved almost everything
Me ha encantado casi todo
The quality of the dinner disappointed me a little, because the breakfast buffet is spectacular and the dinner, well, it was quite average for the price.
La calidad de la cena me ha decepcionado un poco, porque el buffet de desayuno es espectacular y la cena bueno, pues bastante regular para el precio que tiene
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10
Alejandro
Travelled with couple
Booked on Esquiades.com
January 2026
Excellent
Well located, good facilities, old but quality, meets the 4 stars
Bien ubicado, buenas instalaciones, antigua pero de calidad, cumple con las 4 esyrellas
The heating pipes made a little noise at night, but it was acceptable :-)
Las tuberías de calefacción hizo un poco de ruido por la noche, pero aceptable :-)
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8.3
Angel
Travelled with couple
Booked on Esquiades.com
January 2026
Very good
Excellent location very close to the La Massana cable car
Excelente ubicación muy cerca telecabina La Massana
The rooms need an update.
Las habitaciones necesitan una actualización
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8.6
Guillem
Travelled with friends
Booked on Esquiades.com
January 2026
Very good
The location if you're only going to ski
La ubicación si solo vas a esquiar
Small room for three adults. The La Massana area is fine if you want a more lively environment.
Habitación pequeña para tres adultos. La zona de La Massana es justa si quieres tener un entorno más entretenido.
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8.6
João
Travelled with family
Booked on Esquiades.com
January 2026
Very good
Location, space, meals and all the staff
Localização, espaço, refeições e de todo o staff
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10
Lourdes
Travelled with couple
Booked on Esquiades.com
January 2026
Excellent
The hotel was great and the staff too. I didn't like the ski pass situation... if I have one for 4 days and I can't ski the first 2, once I activate it I should be able to ski all 4 days I've paid for, and not have to miss 2 days after paying for full insurance.
El hotel genial y el personal también.
Lo de los forfait no me ha gustado..si tengo para 4 días..y no puedo esquiar los 2 primeros..una vez que lo active que pieda skiar los 4 días pagados…y que no deje 2 /son habiendo pagado un seguro completo
I didn't like the ski pass situation. I've already paid for a 4-day pass with good insurance... and if I have enough for 4 days... and I can't reserve the first 2 days upon arrival... once I activate it... whatever the day is... I should be able to use them for 4 days.
Lo de lis forfait no me ha gustado , teniendo pagados 4 días de forfait con un buen seguro..si tengo para 4 días ..y no pedo slkuar los 2 primeros a mi llegada…una vez que lo active…sea cual sea el día…que pueda usarlos 4 dias
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9.4
Gabriel
Booked on Esquiades.com
January 2026
Excellent
Hotel with an excellent location. Very complete and good breakfast and dinner. Excellent staff.
Hotel con excelente ubicación. Desayuno y cena muy completos y buenos. Personal de 10.
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10
Cristian
Travelled with family
Booked on Esquiades.com
January 2026
Excellent
The personal and friendly service was excellent in all departments, from reception to the dining room. And the food was superb; we were pleasantly surprised by the menus they offered. A perfect 10!
El trato personal y cercano muy bueno en todos los departamentos tanto en recepción como en el comedor. Y la comida excelente, nos sorprendieron con los menús que ofrecieron. Todo un 10
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10
Oscar
Travelled with family
Booked on Esquiades.com
January 2026
Excellent
Everything was perfect. Thank you so much for the excellent service and to the wonderful restaurant that surprised us every night with its delicious and elaborate menu. Thanks also to the reception staff who were incredibly attentive to all our requests and needs.
A sido todo perfecto. Muchas gracias por el excelente servicio que nos han prestado y al maravilloso restaurante que nos sorprendió cada noche con su menú sabroso y elaborado. También a la gente de recepción que a sido súper atenta con cada una de nuestras peticiones/necesidades.
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