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          Hotel Barcelo Maya Beach

          Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q, Playa del Carmen, Mexico View on map
          ​Facilities and service
          Spa and wellness
          Children and animation
          Baby cribs
          See all
          Check-in and check-out times
          Check in
          from 3:00 PM
          Check out
          Before 12:00 PM
          Location and surroundings
          See map
          Accommodation features
          Pool
          Spa

          Your stay starts with Amimir.com

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          Facilities and services

          Main Areas

          24 h reception
          Air-conditioning in the main facilities

          Restaurant

          Restaurant
          Bar
          Snack bar
          Breakfast (Buffet)
          Lunch (Buffet)
          Dinner (Buffet)
          Bar junto a la piscina (temporada de verano)
          Gluten-free food on request
          Dairy-free milk on request

          Pets

          Not Pet-Friendly

          Spa and wellness

          Sauna
          Contrasts pool
          Wellness Service (reservation required)
          Spa (for a fee and reservation required)

          Facilities

          Fitness Centre
          Garden
          Balcony
          Ping Pong
          Pool table
          Zona de juegos

          Main Hotel Services

          Car Hire
          Hairdressing salon
          Hotel Stores
          Free Luggage Room
          Loungers
          Multilingual employees
          Pool sunshade

          Children and animation

          Children's Club
          Children's Playground
          Adult Entertainment
          Children entertainment

          Baby cribs

          Baby cots not available

          Swimming pools

          Children's pool (all season)
          Outdoor pool (all season)

          Wifi and Internet

          Wi-Fi

          Car Park

          Outdoor car park

          Check-in times and other important info
          breakfast hours: from 7:00 AM a.m. to 10:30 AM a.m.
          lunch time: from 12:30 PM p.m. to 3:00 AM p.m.
          dinner time: from 6:30 AM p.m. to 10:00 AM p.m.
          Mexico Lindo restaurant hours: from 6 pm to 10:00 AM p.m. Advance booking and formal dress is required.
          Rancho Grande Restaurant Hours: from 10:30 AM a.m. to 6:30 AM p.m.
          pool hours: from 8:00 AM a.m. to 08 pm.
          Surf Rider Pool Hours: from 9 am to 5 pm Additional payment is required.
          U-Spa Hours: from 8:00 AM a.m. to 08 pm.
          Fitness Center Hours: from 7:00 AM a.m. to 10:00 AM p.m.
          Pool Bar Hours: from 9 amto 7:00 AM p.m.
          Beach Lobby Bar Hours: from 09 amto 12:00 AM a.m.
          Theater Bar Hours: from 6 pm to 12:00 PM a.m.

          The surroundings of Hotel Barcelo Maya Beach

          Nearby

          Cenote Jardín Del Eden 0.3 mi
          Cenote Cristalino 0.3 mi
          Cenote Azul 0.3 mi
          Kantun Chi 0.5 mi
          Chac Mool Cenote 1.1 mi
          Cenote Chikin Ha 1.4 mi
          Puerto Aventuras Beach Marina and Golf Resort 1.6 mi
          Dolphin Discovery Riviera Maya 1.7 mi

          Places of interest

          YAL-KU CENOTE Y Laguna Yalku 6.6 mi
          Dolphinaris Tulum at Bahia Principe Hotel 10.1 mi
          Río Secreto 10.2 mi
          Xenses Park | por Xcaret 10.4 mi
          Xcaret Park 10.5 mi
          Aktun Chen 10.7 mi
          Xplor 10.7 mi
          Xcacel Área Natural Protegida Estatal 12.2 mi

          Nearby airports

          Playa Del Carmen, Quintana Roo Airport (PCM) 14.4 mi
          Cozumel, Quintana Roo Airport - Cozumel Intl. (CZM) 20.6 mi
          Tulum, Quintana Roo Airport (TUY) 21.9 mi
          All distances are calculated in a straight line. Actual travel distances may vary.

          Pet Policy

          Pets are not permitted in this accommodation.

          Accommodation description

          The Barceló Maya Beach***** hotel is located within an incredible all-inclusive resort located on one of the most beautiful beaches in the Mexican Caribbean that stretches over 2 km of white sand, crystal clear water and a coral reef. .

          The hotel has been renovated to meet customer expectations. The new clubhouse, with its impressive design, houses the reception services, Club Premium Lounge, Beach Lobby Bar with a terrace for smokers, Buffet Beach Restaurant, “México Lindo” Mexican Specialty Restaurant, gift shops and meeting bedrooms. .

          All the bedrooms in the accommodation have been designed so that you are as comfortable as possible during your stay in paradise. They are spacious and bright, with brightly colored furniture. You will find one or two beds, air conditioning, free Wi-Fi, a safe (for a fee) and a balcony or terrace so you can enjoy beautiful views.. In addition, the bathroom is complete with shower or bathtub and hair dryer.

          Thinking of restaurants? You will be delighted to know that you will find 3 restaurants:

          • the Beach buffet with a new design inspired by the Mayan culture,
          • the spectacular " Mexico Lindo " with specialties of Mexican cuisine
          • Rancho Grande ” beach restaurant overlooking the Caribbean Sea

          In addition, it has 3 bars strategically distributed around the hotel. The Barceló All Inclusive service offers you snacks, meals and drinks available 24 hours a day.

          So that you have a great time on your holiday, you can walk around enjoying the magnificent views offered by the redesigned green areas; take a dip in its different completely renovated pools and hydromassage, as well as a Spa area (for a fee) and a gym.

          Are you traveling with children? Cool! The hotel has a new swimming pool with a children's play area, a mini-club and the U-Kids Spa (this service has an additional cost)

          During the day you can practice sports, tennis, paddle tennis, basketball, snorkeling, kayaking and windsurfing. And at night, go out and enjoy the hotel's vibrant nightlife: live shows at the Kukulcán Theater and Jaguar's Nightclub.

          Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival.

          Some of the services listed may incur an additional charge. You can check the applicable rates directly with the property. All the information on this page is subject to change by the accommodation. If you have any questions, please contact us.

          Ratings about Hotel Barcelo Maya Beach

          This accommodation is new on Amimir.com so we don't have any reviews yet. Book this accommodation now and be the first to review it on Amimir.com!

          Reviews about Amimir.com
          trustpilot
          Trustpilot
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          Amimir.com
          31/07/2026
          Everything was smooth
          Everything was smooth
          Tatjana
          31/07/2026
          Quick and easy
          Quick and easy. Email within minutes of booking!
          Nicola Condron
          31/07/2026
          Awesome experience
          It is very nice and easy booking through Amimir. Rates also seem to be the best on the market!
          Eric Fontanabianca
          30/07/2026
          Ease of booking
          Ease of booking, speed of booking and amazing value. Amimir is the website I always go to first.
          Mandy Leigh
          29/07/2026
          Very informative and helpful.
          Very informative and helpful.
          Nichola E
          28/07/2026
          Lower cost compare to other booking…
          Lower cost compare to other booking agencies, easy way of booking process.
          Neophytos
          28/07/2026
          Reliable service
          In my opinion, they provide a reliable service that offers good value and a wide range of booking options. My only issue is that in recent months, they haven't allowed me to pay the €10 booking deposit; instead, I have to pay the full amount upfront. For this reason, I book with them less frequently.
          Borbas Peter Daniel
          27/07/2026
          Steer clear, cut out the middle man and book direct or with a company that actually cares!
          Daughter booked 4star all inclusive hotel for a week and arrived to what can only be described as a hovel serving inedible scraps. Pile of what looked to be horse manure mixed with rubbish at the main entrance, mouldy rooms with bug infestations, no air con, broken fridges in most rooms, facilities such as waterslides and lazy river empty, filthy and inaccessible. Other facilities listed nonexistent! Contacted Amimir on 2nd July and as requested sent over all video and photographic evidence along with out of pocket expenses due to the poor quality all inclusive known to man, good (very little mind) not fit for the stray cats let alone humans. By their own published T&C’s all complaints are dealt with within 14 days apparently, however here we are without even acknowledgment of most recent email. On the phone customer service is appalling, not our problem we are waiting on supplier. Contract was made with Amimir , who should be doing everything they can to resolve the issue including demanding a response from their supplier! I would advise anyone thinking of booking to check all available reviews of hotel (although this one only started getting bad reviews after booked) apparently new owners and many there had been going years but have vowed never to return. My daughter will now be taking her evidence to the bank to get her money back for failure to provide what was advertised and putting people’s health at risk! I would also suggest a total overhaul of customer service to bring it in line with published terms and conditions The below isn’t the full story, on the first day of holiday a rep knocked them up out of bed with their names on his list of holiday makers. All issues were reported to the rep and the hotel. The rep told them he would bring a complaints form to be completed which didn’t materialise. Assuming he had reported everything we rang on return for an update to be told you don’t have a n resort reps. So not only failure to meet your own terms and conditions but a GDPR breach sharing details with third parties without permission!!
          Shell
          27/07/2026
          GREAT
          Price and customer service both outstanding. Will use again :)
          Kristján
          27/07/2026
          Very smooth
          Second time i book hotel with amimir.com. Also this time was the price the best compared to other sites. My booking was instantly confirmed and i enjoyed my stay. No problems, no headache. Everything went smoothly. I will be checking here before i book next time. I surely recommend amimir.com to everyone.
          24/07/2026
          Easy clear convenient
          Easy, convenient, simple, clear. Made my booking for hotels in Italy.
          Monika
          22/07/2026
          ??? ???? ????? ??????? ??????? ????…
          I am very pleased with the service I received on the Amimir website. The prices are excellent and competitive, the ordering process was simple and convenient, and the service was professional, fast and courteous. Definitely recommend to anyone looking for quality, reliability and fair prices. Thank you very much
          Shadi
          22/07/2026
          Prices incorrect and not compliant with GDPR
          I wanted to book a hotel and went through the various steps. When I got to the payment page this then indicated that it did not include taxes, which mean that their price was cheaper than other providers in the first instance, but the added taxes then made them more expensive. This is illegal under EU law. Furthermore, I then received a phone call from them telling me I hadn't booked. I did not consent to being contacted by phone, which again means they are not compliant with EU law.
          GA
          21/07/2026
          Great website
          Their prices are good They answer questions and inquiries quickly Trusted site::)
          Martha wasyf
          16/07/2026
          Everything goes smoothly
          The booking process is straightforward, the prices are very good and a great customer support.
          Valentin
          16/07/2026
          Great web site and let me pay in…
          Great web site and let me pay in instalments with really helps when you have a family
          Jamie pearson
          N
          Nicola
          2 days ago
          Full information from the start and confirmation quickly.
          A
          Agnieszka
          4 days ago
          A great solution that you can pay any amount at any time, you don't have to pay everything at once when booking.
          F
          Farah
          4 days ago
          No issues booking with Amimir, cheapest By far
          F
          Fikret
          5 days ago
          We were very satisfied with Amimir.com/en. Their communication was fast and professional. Whenever I sent them an email, they replied very quickly. They clearly cared about customer satisfaction and tried to find a solution when a serious problem occurred. We originally booked two nights at Hotel Castelletto in Cavtat through Amimir.com/en. The price was very good, and we were looking forward to staying there. Around two weeks before our holiday, a Castelletto employee named Kristina, who I believe may have been the hotel manager, contacted me on WhatsApp. She claimed that she had already tried to contact me by email, but I had never received any email from the hotel. She then told me that there was a problem with their booking system and that we could not stay at the hotel on July 21. She asked me to cancel the booking. I refused because this was not our fault. She suggested some other hotels she had found online, but they were not of the same standard as Castelletto. I said that I would only agree to cancel if the hotel offered compensation. She refused and told me that the booking could remain as it was. Then, only one day before our arrival on July 20, I received an email from Amimir.com saying that we could not stay at Castelletto because a previous guest had damaged items in the bathroom. This explanation was completely different from what Kristina had told me earlier about a booking-system problem. In my opinion, these changing explanations were dishonest and highly unprofessional. I strongly condemn Hotel Castelletto and Kristina for the way they handled this situation. Their actions caused us unnecessary stress and disrupted our holiday at the last minute. I also suspect that the hotel may have wanted to cancel our low-priced booking so that the room could be sold at a higher price, although I cannot prove this. Amimir.com/en, however, handled the situation very well. They responded quickly, listened to our concerns, and found Villa Avantgarde for us at the last minute. Unfortunately, Villa Avantgarde was not really of the same standard as Castelletto appeared to be in the voucher. However, I do not blame Amimir.com for this. The problem was caused by Castelletto’s last-minute cancellation and their inconsistent explanations. Overall, I was very satisfied with Amimir.com and their customer service. I would use their service again. I only wish I had been given the opportunity to leave a public review directly for Hotel Castelletto.
          C
          Christos
          5 days ago
          I just google the hotel to check prices on different websites and Amimir had the best of them all. So i just booked it in a matter of minutes. Easy with no problems at all. Would recommend!
          A
          Alexandra
          5 days ago
          Great prices, easy booking.
          N
          Neophytos
          5 days ago
          Happy, lower cost compare to other booking agencies.
          E
          Elvira
          6 days ago
          Very good price
          K
          Kristján
          6 days ago
          Everything spot on and would highly recommend.
          C
          Caroline
          6 days ago
          Very good
          A
          Ahmet
          6 days ago
          I found this hotel a lot cheaper than other sites. Second time i book with amimir.com and very satisfied with everything.
          A
          Angela
          7 days ago
          Easy to book and manage. Would use you again.
          M
          Moni
          8 days ago
          Easy, clear and fast
          A
          Anonymous
          8 days ago
          Due to being met with short calls and inattentive service we had no choice but to call customer service. Our agent was kind and helpful, and managed to get through to our host, which made our experience with this sight really pleasant.
          M
          Martha
          8 days ago
          Very good company
          N
          Nichola
          11 days ago
          First time I have used this company and they were excellent, kept informed regularly.
          R
          Rebecca
          12 days ago
          Brilliant company
          K
          Katia
          12 days ago
          The booking was quick and easy. No concerns.
          p
          paris071317
          12 days ago
          It was easy to book which I liked and the price was reasonable
          L
          Lucie
          13 days ago
          All was good

          Frequently asked questions about Hotel Barcelo Maya Beach

          Where can I park at Hotel Barcelo Maya Beach ?

          If you stay at Hotel Barcelo Maya Beach you have the following parking possibilities (subject to availability):
          • Outdoor Parking

          Does the Hotel Barcelo Maya Beach have wifi connection?

          The Hotel Barcelo Maya Beach has Wi-Fi.

          Can I stay with a pet at Hotel Barcelo Maya Beach ?

          Pets are not allowed at Hotel Barcelo Maya Beach .

          Does the Hotel Barcelo Maya Beach have a swimming pool?

          Yes, Hotel Barcelo Maya Beach has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
          • Outdoor swimming pool (all season)
          • Children's swimming pool (all season)

          What can I do at Hotel Barcelo Maya Beach ?

          The Hotel Barcelo Maya Beach offers the following activities (some may be for a fee):
          • Spa for a fee

          Is there children's cots available at Hotel Barcelo Maya Beach ?

          The Hotel Barcelo Maya Beach does not provide cots.

          Does the Hotel Barcelo Maya Beach have a 24h reception?

          Yes, Hotel Barcelo Maya Beach has a 24-hour reception.

          Is there air conditioning in the common areas at Hotel Barcelo Maya Beach ?

          Yes, Hotel Barcelo Maya Beach has air conditioning in the common areas.
          Hotel Barcelo Maya Beach
          Customer photos