9.7
Angela
Travelled with family
Booked on Buscounchollo.com
March 2022
Excellent
The staff excellent treatment, cleanliness 10.
El personal excelente trato ,limpieza 10.
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7.7
Rogelio
Travelled with family
Booked on Buscounchollo.com
March 2022
Good
The lion king show and the attention of the hotel and its director and its employees
El espectaculo del rey leon y la atencion del hotel y su directora y Sus empleados
The breakfast was bad, not worse, I think it was because there were many refugees from the Ukraine and that is why there was very little to choose from and the tickets were in the last row.
El desayuno mal no peor creo que era porq habían muchos refugiados de ucrania y por eso era muy poco para elegir y las entradas en la ultima fila
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8.7
Juan
Travelled with couple
Booked on Buscounchollo.com
March 2022
Very good
the treatment of the hotel staff
El trato del personal del hotel
The proximity of a banquet hall
La proximidad de una sala de festejos
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6
Rosa Maria Perez
Travelled with family
Booked on Buscounchollo.com
March 2022
Average
The comfortable beds
Las camas comodas
I did not like the forecast of the hotel ... we arrived and the room was not ready we went to the center of Madrid with the luggage to spend the day we return at 8 at night and they give us a room with two beds and we are 3 me I complain, they tell me that there is no availability because refugees from Ukraine have arrived. My face is left in check after calling two days before and confirming that we were arriving. I did not like anything I think it does not deserve the 4 stars. The old rooms. Little breakfast and location
No me a gustado la prevision del hotel ...llegamos y la habitación no estaba preparada nos fuimos al centro de Madrid con el equipaje a pasar el día volvemos a las 8 de la noche y nos Dan una habitación con dos camas y somos 3 me quejo me dicen que no hay disponibilidad porque an llegado refugiados de Ucrania .se me queda la cara a cuadros después de llamar dos días antes y confirmar que llegábamos. No me a gustado nada creo que no se merece las 4 estrellas.las habitaciones viejas .desayuno escaso y ubicación
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9.3
Raquel
Travelled with friends
Booked on Buscounchollo.com
March 2022
Excellent
Our stay coincided with the fact that the hotel was hosting refugees from the war in Ukraine, the staff was 100% trying to ensure that both we and the families that were arriving received the best care. There were many emotions to manage in a situation like this, and I think the hotel staff knew how to rise to the occasion.
Nuestra estancia coincidió con que el hotel estaba alojando a refugiados de la guerra en Ucrania, el personal estuvo al 100% procurando que tanto nosotras como las familias que iban llegando recibieran la mejor atención. Había muchas emociones que gestionar en una situación así, y creo que el personal del hotel supo estar a la altura
At midnight there was a big storm and the fire alarm went off. We contacted the hotel staff who informed us that it had been an electrical fault and they fixed it after a while. (To put some "but") Even so, I recommend the experience in this hotel!
A media noche hubo una gran tormenta y se disparó la alarma de incendios. Nos pusimos en contacto con el personal del hotel que nos informó de que había sido fallo electrico y lo solucionaron al rato. (Por poner algún "pero") Aún así, recomiendo la experiencia en este hotel!!
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10
Laura
Travelled with couple
Booked on Buscounchollo.com
February 2022
Excellent
Everything very good in general
Todo muy bien en general
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7.7
Carmen
Travelled with couple
Booked on Buscounchollo.com
February 2022
Good
The hotel is good although the clients make a racket both at night and in the early hours of the morning. The hotel is very clean and the bed is very comfortable. Normally the hotel bargains are usually good. But this combination is not worth it.
El hotel está bien aunque los clientes montan jaleo tanto por la noche como a primeras horas de la mañana. El hotel está muy limpio y la cama muy cómoda. Normalmente los chollos de hoteles suelen estar bien. Pero este combinado no merece la pena.
The seats for the musical a disaster. In the penultimate row in the right corner, completely cornered. It is seen but not appreciated. there is no space with the seats in front, very uncomfortable. For the price they could have been more focused. I will not take a bargain with a show again because it is not worth it.
Los asientos para el musical un desastre. En la penúltima fila en la esquina de la derecha, completamente esquinados. Se ve pero no se aprecia. no hay espacio con los asientos de delante, muy incómodo. Por el precio podrían haber estado más centradas. No volveré a coger un chollo con espectáculo porque no merece la pena.
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4.7
Estefanía
Travelled with couple
Booked on Buscounchollo.com
February 2022
Basic
The only thing how big was the bed
Lo unico lo grande que era la cama
The area was scary, then the room seemed like paper, I threw myself listening to the neighbor all night and tomorrow. The breakfast was a real poop, there was nothing, neither chocolate nor nothing sweet, I had to ask if they had anything, there was no yogurt, there was only toast with ham, cheese and sweet ham, that's it. No god at reception, I spent 30 minutes clocking in to return the hotel card and there were no amenities in the bathroom, for a 4* it seemed more like a 2* and it didn't even come
La zona daba miedieto, luego la habitación parecia de papel me tiré escuchando al vecino toda la noche y mañana. El desayuno una autentica caca, no habia de nada ni chocolate ni nocilla nada dulce, tenia q ir pidiendo si tenian de algo, no habian yogures, solo habia pa tostadas con jamon,queso y jamón dulce ya esta. En recepción ni dios, me tiré 30 min, de reloj para devolver la targeta del hotel y no habia ammenities en el baño, para ser un 4* me pareció más bien un 2* y ni llega
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6
Aroa
Travelled with family
Booked on Buscounchollo.com
February 2022
Average
Friendly people and dispensers and free parckinh
Gente amable y dispensadores y parckinh gratuito
The breakfast little variety and not very good
El desayuno poca variedad y no muy bueno
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7.3
Raúl
Travelled with couple
Booked on Buscounchollo.com
February 2022
Good
The treatment of the hotel staff has been very good.
El trato del personal del hotel a sido muy bueno.
The bad thing is that the rooms are not soundproof and it is difficult to sleep peacefully without hearing the room next door.
Lo malo es que no están insonorizadas las habitaciones y cuesta dormir plácidamente sin escuchar la habitación de al lado.
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4.2
Sergio Alberto
Travelled with couple
Booked on Buscounchollo.com
February 2022
Basic
The staff very friendly
El personal muy amable
The hotel is very noisy, there is a celebration room next door that also belongs to the hotel and there was noise until the wee hours of the morning. The bed is very uncomfortable, the mattress very soft and the pillow very uncomfortable. We rested very little for saying nothing.
El hotel muy ruidoso , hay una sala de celebraciones al lado que además pertenece al hotel y había ruido hasta altas horas de la madrugada . La cama muy incomoda el colchón muy blando y muy incomoda la almohada . Descansamos muy poco por no decir nada .
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7.7
Jose
Travelled with couple
Booked on Buscounchollo.com
November 2021
Good
The reception staff is very attentive.
El personal de recepción muy atentos.
The hotel facilities are very old...they need some updating.
Las instalaciones del hotel son muy viejas...necesitan de unas actualizaciónes.
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10
Sandra
Travelled with family
Booked on Buscounchollo.com
October 2021
Excellent
Excellent location between downtown and the warner. Clean room, comfortable bed. Excellent breakfast buffet, I would repeat without problem!
Excelente ubicación entre el centro y la warner. Habitación limpia, cama cómoda. Excelente buffet desayuno.Repetiría sin problema!
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3.8
Izarbe
Booked on Buscounchollo.com
October 2021
Basic
The people very kind.
Las personas muy amables.
The rooms are poorly cleaned and in a very old state.
Las habitaciones mal limpiadas y en estado muy viejo.
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7.7
Rosa Maria
Travelled with family
Booked on Buscounchollo.com
October 2021
Good
Super comfortable and large beds
Las camas súper cómodas y grandes
Breakfast with very little variety
El desayuno muy poca variedad
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9.7
Eva Maria
Travelled with friends
Booked on Buscounchollo.com
October 2021
Excellent
The hotel is perfect, with spacious rooms. Lovely staff, reception, cleaners and cafeteria staff. Very close to Warner Park and various services. I give it a 10!
El Hotel perfecto, con habitaciones amplias. El personal encantador, de recepción, limpiadoras y personal de cafetería. Muy cerca del parque Warner y de servicios varios. Le doy un 10!!!
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4
Silvia
Travelled with friends
Booked on Buscounchollo.com
October 2021
Basic
Very friendly receptionists
Los recepcionistas muy amables
The breakfast, the beds in the bedrooms, the pillows, the area where the hotel is located, the "borderia" of the waitress (in a breakfast she took the table without finishing, the companion told her that they should put the table back and she replied that we had been having breakfast for 20 minutes and that we already had it well, we were going with children....; the second day we arrived at 9:00 and she told us in a bad way that we had breakfast at 8:00 because we had not come down earlier, we informed her that this was not the case and she replied that she would let us have breakfast but she should not... the dining room was half empty and she answered us like that? I think we are customers and it is not too much to allow us to have breakfast...) There were 10 of us and we would not repeat in this hotel.
El desayuno, las camas de las habitaciones, las almohadas, la zona donde se encuentra el hotel, la “borderia” de la camarera (en un desayuno nos quito la mesa sin haber terminado, la compañera le dijo que deberían volver a ponernos la mesa y ella contestó que ya hacía 20 minutos que estábamos desayunando que ya lo teníamos bien, íbamos con niños...; el segundo día llegamos a las 9:00 y nos dijo de malas maneras que el desayuno lo teníamos a las 8:00 que porque no habíamos bajado antes, le informamos que eso no era así y nos contestó que bueno nos dejaba desayunar pero que no debería...el comedor medio vacío y que nos conteste así? Creo que somos clientes y tampoco es demasiado permitirnos desayunar...). Éramos 10 y no repetiríamos en este hotel.
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8.7
Sonia
Travelled with family
Booked on Buscounchollo.com
October 2021
Very good
Friendly staff, very clean, good location.
Personal agradable, muy limpio, buena ubicación.
The mattress is very bad, lacking if you have cervical or back problems.
El colchón muy mal, faltan si tienes problemas de cervicales o espalda.
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10
Elvira
Travelled with family
Booked on Buscounchollo.com
October 2021
Excellent
The rooms and the facilities in general. The buffet breakfast is very good and varied.
Las habitaciones y las instalaciones en general general. El desayuno buffet muy bueno y variado
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8.7
Jose Aaron
Travelled with family
Booked on Buscounchollo.com
September 2021
Very good
The attention to a girl at the reception was very, very kind.
La atención, hacia una chica en la recepción muy, muy gentil.
The breakfast, quite fair in options for a buffet, and the staff not very responsive.
El desayuno, bastante Justo en opciones para ser un buffet, y el personal poco receptivo.
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