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          The Cumberland, London

          1 Great Cumberland Place, London, United Kingdom View on map
          ​Facilities and service
          Wifi and Internet
          Pets
          Cuisine
          See all
          Check-in and check-out times
          Check in
          Between 3:00 PMand11:00 PM
          Check out
          Before 11:00 AM
          Location and surroundings
          See map
          Accommodation features
          Pet-Friendly

          Your stay starts with Amimir.com

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          Facilities and services

          Main Areas

          24 h reception
          Heating
          Air-conditioning in the main facilities
          Lift
          Smoking Area
          Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

          Restaurant

          Restaurant
          Bar

          Wifi and Internet

          Wi-Fi

          Main Hotel Services

          Meeting Room Extra charge
          Laundry Service Extra charge
          Free Luggage Room
          Safe at the reception
          Door man

          Facilities

          Fintess Centre
          Supermarket

          Pets

          Pet-Friendly on request (check fee)

          Cuisine

          Kiddies menu Extra charge

          The surroundings of The Cumberland, London

          Nearby

          Buckingham Palace 1.2 mi
          Royal Albert Hall 1.2 mi
          Natural History Museum 1.4 mi
          The British Museum 1.5 mi
          Big Ben 1.8 mi
          London Eye 1.9 mi
          St. Paul's Cathedral 2.6 mi
          London Bridge 3.1 mi

          Places of interest

          The Shard 3.2 mi
          Tower Bridge 3.7 mi
          All England Lawn Tennis & Croquet Club 6 mi
          Hampton Court Park (Home Park) 10.3 mi
          Elmstead Wood 10.7 mi
          Hampton Court Palace 10.9 mi
          Chislehurst Caves 11.9 mi
          Pinner Hill Golf Club 12.2 mi

          Nearby airports

          London Airport - London City (LCY) 9 mi
          London Airport (LHR-Heathrow) 12.9 mi
          London Airport - Biggin Hill (BQH) 15 mi
          All distances are calculated in a straight line. Actual travel distances may vary.

          Pet Policy

          This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.

          Accommodation description

          Ple d'esculptures originals, pintures i altres fishes, The Cumberland Hotel tea 1019 rooms of disseny individualitzat, incloent rooms Deluxe, 18 junior suites and 5 apartments (ambiance), totes equipades amb assecador, llençols de cotó egipci, air condicionat, telephone, internet Wi-Fi, LCD TV per satèl·lit, caixa fortala taula de treball. Les suites i els apartaments gaudeixen d'un accés special à Guoman Club Lounge.This hotel includes the room d'esmorzars "The Market", the premiat "Rhodes W1 Restaurant" (1 Michelin star), the restaurant "Rhodes W1 Brasserie", the "Rhodes W1 Brasserie Bar", the pleasant "Kua Bar" and the "Carbon Bar" with the million discjòqueis and VIP tractament, 26 sales of meetings and banquets, instal·lacions per a casaments, the exclusive Club Lounge Guoman, així com a center of fitness. també tingui en compte the servei d'habitacions 24 hores, dry cleaning service, concierge service 24 hours, Wireless Internet, business center, limousine service and the transfer service of the airport.Note: Hotel for non-smokersCheck-In : 14h00, check-out: 12h00, Nens Acceptats, Targetes de Crèdit AcceptedRestaurant, Bar / Café, Discotheque, Caixa forta, Room for Banquets / Reunions, Gimnàs, Recepció: 24h, Servei d'habitacions, Neteja en Sec, Internet, Trasllats , Tourist Information Traye cte entre l'Aeroport de Londres Heathrow and l'hotel: http: //maps.google.com/maps? f = dandsource = s_dandsaddr = London + Heathrow + Airportanddaddr = 51.513613 ++++ - 0.158901andhl = esandgeocode = andmra = lsanddoflg = ptkandsll = 51.48901, -0.13853andsspn = 0.079097,0.15398andie = UTF8andz = 12

          Some of the services listed may incur an additional charge. You can check the applicable rates directly with the property. All the information on this page is subject to change by the accommodation. If you have any questions, please contact us.

          Legal information

          This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.

          Ratings about The Cumberland, London

          8.3
          Very good
          Based on 10837 reviews

          What do guests have to say about The Cumberland, London?

          The Cumberland Hotel stands out for its excellent location near Hyde Park and major boutiques. Guests appreciate the varied cuisine, live entertainment, and comfortable rooms. Some mention issues with cleanliness and a noisy environment, but the friendly staff makes up for it. Ideal for travellers looking for comfort and entertainment.
          AI
          To save you time, we have summarized our customer reviews with artificial intelligence.

          Reviews about Amimir.com
          trustpilot
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          Amimir.com
          31/07/2026
          Everything was smooth
          Everything was smooth
          Tatjana
          31/07/2026
          Quick and easy
          Quick and easy. Email within minutes of booking!
          Nicola Condron
          31/07/2026
          Awesome experience
          It is very nice and easy booking through Amimir. Rates also seem to be the best on the market!
          Eric Fontanabianca
          30/07/2026
          Ease of booking
          Ease of booking, speed of booking and amazing value. Amimir is the website I always go to first.
          Mandy Leigh
          29/07/2026
          Very informative and helpful.
          Very informative and helpful.
          Nichola E
          28/07/2026
          Lower cost compare to other booking…
          Lower cost compare to other booking agencies, easy way of booking process.
          Neophytos
          28/07/2026
          Reliable service
          In my opinion, they provide a reliable service that offers good value and a wide range of booking options. My only issue is that in recent months, they haven't allowed me to pay the €10 booking deposit; instead, I have to pay the full amount upfront. For this reason, I book with them less frequently.
          Borbas Peter Daniel
          27/07/2026
          Steer clear, cut out the middle man and book direct or with a company that actually cares!
          Daughter booked 4star all inclusive hotel for a week and arrived to what can only be described as a hovel serving inedible scraps. Pile of what looked to be horse manure mixed with rubbish at the main entrance, mouldy rooms with bug infestations, no air con, broken fridges in most rooms, facilities such as waterslides and lazy river empty, filthy and inaccessible. Other facilities listed nonexistent! Contacted Amimir on 2nd July and as requested sent over all video and photographic evidence along with out of pocket expenses due to the poor quality all inclusive known to man, good (very little mind) not fit for the stray cats let alone humans. By their own published T&C’s all complaints are dealt with within 14 days apparently, however here we are without even acknowledgment of most recent email. On the phone customer service is appalling, not our problem we are waiting on supplier. Contract was made with Amimir , who should be doing everything they can to resolve the issue including demanding a response from their supplier! I would advise anyone thinking of booking to check all available reviews of hotel (although this one only started getting bad reviews after booked) apparently new owners and many there had been going years but have vowed never to return. My daughter will now be taking her evidence to the bank to get her money back for failure to provide what was advertised and putting people’s health at risk! I would also suggest a total overhaul of customer service to bring it in line with published terms and conditions The below isn’t the full story, on the first day of holiday a rep knocked them up out of bed with their names on his list of holiday makers. All issues were reported to the rep and the hotel. The rep told them he would bring a complaints form to be completed which didn’t materialise. Assuming he had reported everything we rang on return for an update to be told you don’t have a n resort reps. So not only failure to meet your own terms and conditions but a GDPR breach sharing details with third parties without permission!!
          Shell
          27/07/2026
          GREAT
          Price and customer service both outstanding. Will use again :)
          Kristján
          27/07/2026
          Very smooth
          Second time i book hotel with amimir.com. Also this time was the price the best compared to other sites. My booking was instantly confirmed and i enjoyed my stay. No problems, no headache. Everything went smoothly. I will be checking here before i book next time. I surely recommend amimir.com to everyone.
          24/07/2026
          Easy clear convenient
          Easy, convenient, simple, clear. Made my booking for hotels in Italy.
          Monika
          22/07/2026
          ??? ???? ????? ??????? ??????? ????…
          I am very pleased with the service I received on the Amimir website. The prices are excellent and competitive, the ordering process was simple and convenient, and the service was professional, fast and courteous. Definitely recommend to anyone looking for quality, reliability and fair prices. Thank you very much
          Shadi
          22/07/2026
          Prices incorrect and not compliant with GDPR
          I wanted to book a hotel and went through the various steps. When I got to the payment page this then indicated that it did not include taxes, which mean that their price was cheaper than other providers in the first instance, but the added taxes then made them more expensive. This is illegal under EU law. Furthermore, I then received a phone call from them telling me I hadn't booked. I did not consent to being contacted by phone, which again means they are not compliant with EU law.
          GA
          21/07/2026
          Great website
          Their prices are good They answer questions and inquiries quickly Trusted site::)
          Martha wasyf
          16/07/2026
          Everything goes smoothly
          The booking process is straightforward, the prices are very good and a great customer support.
          Valentin
          16/07/2026
          Great web site and let me pay in…
          Great web site and let me pay in instalments with really helps when you have a family
          Jamie pearson
          N
          Nicola
          2 days ago
          Full information from the start and confirmation quickly.
          A
          Agnieszka
          4 days ago
          A great solution that you can pay any amount at any time, you don't have to pay everything at once when booking.
          F
          Farah
          4 days ago
          No issues booking with Amimir, cheapest By far
          F
          Fikret
          5 days ago
          We were very satisfied with Amimir.com/en. Their communication was fast and professional. Whenever I sent them an email, they replied very quickly. They clearly cared about customer satisfaction and tried to find a solution when a serious problem occurred. We originally booked two nights at Hotel Castelletto in Cavtat through Amimir.com/en. The price was very good, and we were looking forward to staying there. Around two weeks before our holiday, a Castelletto employee named Kristina, who I believe may have been the hotel manager, contacted me on WhatsApp. She claimed that she had already tried to contact me by email, but I had never received any email from the hotel. She then told me that there was a problem with their booking system and that we could not stay at the hotel on July 21. She asked me to cancel the booking. I refused because this was not our fault. She suggested some other hotels she had found online, but they were not of the same standard as Castelletto. I said that I would only agree to cancel if the hotel offered compensation. She refused and told me that the booking could remain as it was. Then, only one day before our arrival on July 20, I received an email from Amimir.com saying that we could not stay at Castelletto because a previous guest had damaged items in the bathroom. This explanation was completely different from what Kristina had told me earlier about a booking-system problem. In my opinion, these changing explanations were dishonest and highly unprofessional. I strongly condemn Hotel Castelletto and Kristina for the way they handled this situation. Their actions caused us unnecessary stress and disrupted our holiday at the last minute. I also suspect that the hotel may have wanted to cancel our low-priced booking so that the room could be sold at a higher price, although I cannot prove this. Amimir.com/en, however, handled the situation very well. They responded quickly, listened to our concerns, and found Villa Avantgarde for us at the last minute. Unfortunately, Villa Avantgarde was not really of the same standard as Castelletto appeared to be in the voucher. However, I do not blame Amimir.com for this. The problem was caused by Castelletto’s last-minute cancellation and their inconsistent explanations. Overall, I was very satisfied with Amimir.com and their customer service. I would use their service again. I only wish I had been given the opportunity to leave a public review directly for Hotel Castelletto.
          C
          Christos
          5 days ago
          I just google the hotel to check prices on different websites and Amimir had the best of them all. So i just booked it in a matter of minutes. Easy with no problems at all. Would recommend!
          A
          Alexandra
          5 days ago
          Great prices, easy booking.
          N
          Neophytos
          6 days ago
          Happy, lower cost compare to other booking agencies.
          E
          Elvira
          6 days ago
          Very good price
          K
          Kristján
          6 days ago
          Everything spot on and would highly recommend.
          C
          Caroline
          6 days ago
          Very good
          A
          Ahmet
          6 days ago
          I found this hotel a lot cheaper than other sites. Second time i book with amimir.com and very satisfied with everything.
          A
          Angela
          7 days ago
          Easy to book and manage. Would use you again.
          M
          Moni
          8 days ago
          Easy, clear and fast
          A
          Anonymous
          8 days ago
          Due to being met with short calls and inattentive service we had no choice but to call customer service. Our agent was kind and helpful, and managed to get through to our host, which made our experience with this sight really pleasant.
          M
          Martha
          9 days ago
          Very good company
          N
          Nichola
          11 days ago
          First time I have used this company and they were excellent, kept informed regularly.
          R
          Rebecca
          12 days ago
          Brilliant company
          K
          Katia
          12 days ago
          The booking was quick and easy. No concerns.
          p
          paris071317
          12 days ago
          It was easy to book which I liked and the price was reasonable
          L
          Lucie
          13 days ago
          All was good

          Frequently asked questions about The Cumberland, London

          Does the The Cumberland, London have wifi connection?

          The The Cumberland, London has Wi-Fi.

          Can I stay with a pet at The Cumberland, London?

          Pets are allowed at The Cumberland, London (on request and direct payment at the hotel). Check the conditions.

          Does the The Cumberland, London have a 24h reception?

          Yes, The Cumberland, London has a 24-hour reception.

          Is there heating in The Cumberland, London?

          Yes, The Cumberland, London has heating in the common areas.

          Is there air conditioning in the common areas at The Cumberland, London?

          Yes, The Cumberland, London has air conditioning in the common areas.

          Is there a restaurant at The Cumberland, London?

          Yes, The Cumberland, London has a restaurant.

          Is there a bar at The Cumberland, London?

          Yes, The Cumberland, London has a bar.
          The Cumberland, London
          Customer photos