8.6
Javier Vicente
Travelled with friends
Booked on Amimir.com
June 2025
Very good
Personal excelente, limpieza, jardineros, restauraciĂłn, camareros, recepciĂłn, etc, todos muy profesionales y de trato excelente. Las instalaciones muy limpias y cuidadas. Las comidas, cenas y desayunos muy bien, con calidad y variedad.
La animaciĂłn para adultos se puede mejorar bastante. En el desayuno serĂa conveniente disponer de zumo natural.
10
Timea
Travelled with family
Booked on Amimir.com
June 2024
Excellent
Everything went well, the customer service response time was very fast.
Some pf the reviews available on the internet suggests Amimir is not always reliable but I never felt this. However, had a little bit of anxiety regarding our reservation but nothing bad / wrong happened
9.1
Maria Rocio
Travelled solo
Booked on Amimir.com
April 2026
Excellent
We had a wonderful stay, which felt too short. A very nice hotel, with beautiful gardens and a good pool.
Hemos tenido una estancia estupenda, que se nos ha hecho corta. Hotel muy bonito, con preciosos jardines y buena piscina.
Nothing serious to report
Nada grave que reseñar
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10
Aldana Macarena
Travelled with family
Booked on Amimir.com
April 2026
Excellent
Whenever I have time I go
Siempre que tengo tiempo voy
Nothing
Nada
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8.6
Fatima
Travelled solo
Booked on Amimir.com
April 2026
Very good
I'm impressed by the thoroughness of the cleaning; I've rarely seen places like it. I loved it.
Me llama la atenciĂłn la limpieza exhaustiva que hacen, pocos sitios he visto asĂ. Me ha encantado.
This isn't a negative comment, it's a question: why were they watering the pool floor every day if the weather this weekend wasn't suitable for swimming and nobody was swimming? It's a significant waste of water, don't you think?
No es un comentario negativo, es una pregunta, porquĂ© regaban todos los dĂas el suelo de la piscina si el tiempo este fin de semana no ha acompañado para bañarse y nadie se bañaba. Es un gasto importante de litros de agua, no creen.
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10
Antonio Manuel
Travelled with family
Booked on Amimir.com
April 2026
Excellent
Very friendly service
AtenciĂłn muy amable
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10
Susana
Travelled solo
Booked on Amimir.com
April 2026
Excellent
I love everything about the hotel, it's spectacular in my opinion.
Me encanta todo del hotel para mĂ espectacular
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10
Manuel Torres
Travelled solo
Booked on Amimir.com
March 2026
Excellent
It's a very good hotel, I love it and I recommend it
Es muy buen hotel, me encanta y lo recomiendo
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7.7
Javier
Travelled with family
Booked on Amimir.com
March 2026
Good
Heated pool, activities for children, proximity to the beach, pools and spaces.
Piscina climatizada, actividades para niños, cercanĂa a la playa, piscinas y espacios.
The internal organization among employees. There are major contradictions that I won't describe now. But I'll give you an example. On Monday, at the children's pool on the ship, it was just my 7-year-old daughter and my 9-year-old son. As soon as they entered, the supposed lifeguard called them over and measured them to make sure they weren't over the height limit. On Wednesday, at the same pool, with a different lifeguard, there were parents even going down the children's Water Slides and all over the pool, and now they weren't measuring anyone.
La organización interna entre empleados. Hay grandes contradicciones que ahora no voy a describir. Pero pongo una. Piscina del barco para niños el lunes. Solo están mi hija de 7 años y mi hijo de 9. Nada más entrar, lo llama la supuesta socorrista y lo mide para comprobar que no se pasa de la medida establecida. El miércoles, misma piscina, distinto socorrista, hay padres tirándose incluso por los toboganes de los niños, y por toda la piscina, y ahora no miden a nadie.
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8.3
Manoli
Travelled solo
Booked on Amimir.com
October 2025
Very good
The hotel is very nice, very close to the beach, the food is good and the staff are friendly and helpful.
El hotel es muy bonito, muy cerca de la playa, las comidas buenas y el personal amable y simpático.
Little activity at night.
Poca animaciĂłn por la noche.
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10
Domingo
Travelled with friends
Booked on Amimir.com
October 2025
Excellent
Spectacular
Espectacular
There is no
No hay
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8
Alicia
Travelled solo
Booked on Amimir.com
October 2025
Very good
The employees were friendly, the hotel is spectacular, some of the facilities need renovation.
Los empleados fueron amables, el hotel es espectacular, las instalaciones algunas necesitan una reforma
Little entertainment, all geared towards foreigners, buffet hours, very low pillows, the cleaners have a lot of work and can't dedicate much time to cleaning no matter how much they want to. There should be some control over not giving drinks to people who are a little drunk, witnessing a fight, and that's not pleasant.
Poca animaciĂłn, todo orientado al extranjero horarios bufet, las almohadas muy bajitas, las limpiadoras tienen mucho trabajo y no pueden dedicar mucho a la limpieza por mucho que quieran, deberĂa haber un poco de control en no dar bebida a gente que va un poco pasada presencie una pelea y no es agradable.
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10
Lourdes
Travelled solo
Booked on Amimir.com
October 2025
Excellent
Everything was perfect. We're looking forward to coming back.
Todo ha sido perfecto. Hemos quedado con ganas de volver.
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8.9
Maria Begoña
Travelled solo
Booked on Amimir.com
October 2025
Very good
Wonderful hotel
Maravilloso hotel
Beware of the ants
Cuidado con las hormigss
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10
Manuel
Travelled with family
Booked on Amimir.com
October 2025
Excellent
well well
weno weno
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7.7
David
Travelled with family
Booked on Amimir.com
September 2025
Good
Good clean
Bueno limpio
The staff are quite inattentive when it comes to assigning tables... I don't find refilling water after having paid extra for drinks acceptable... I don't know if someone has sucked on the bottle or touched it.
El personal a la hora de asignar mesas se desentienden bastante….El agua de relleno después de haber pagado un extra por las bebidas no me parece aceptable… no sé si alguien ha chupado la botella o manoseado.
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8.3
Francisco
Travelled with family
Booked on Amimir.com
September 2025
Very good
It's a hotel that offers a lot for its price, which in my opinion is competitive. Spacious, without feeling overcrowded (although we were there in mid-September), inviting, and very comfortable for travelling with children from infancy onward.
Es un hotel que ofrece mucho para el precio que tiene, que en mi opinión es competitivo. Amplio, sin sensación de saturación (aunque hemos estado ya a mediados de septiembre), entretenido y muy cómodo para ir con niños desde bebés.
Some minor defects in the rooms. The lack of information, perhaps only in our case, about some possible benefits from the BEST Club, and the archaic nature of paying with credit charged to the room, since you always have to carry a piece of paper that, including pools, terrace tables, and such, ends up like a 15th-century file.
Algún pequeño desperfecto de las habitaciones. La falta de información, quizás solo en nuestro caso, sobre algunas posibles ventajas del Club BEST y lo arcaico que resulta pagar con crédito cargado a la habitación ya que siempre hay que llevar un papel que entre piscinas, mesas de terraza y tal acaba como un legajo del siglo XV
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10
Ivan
Travelled with family
Booked on Amimir.com
September 2025
Excellent
This is our second time at this resort, and we love it more and more. Everything is extraordinary, from the staff to the service they offer. We'll be back again.
Segunda vez que vamos a este complejo, y cada vez nos gusta más. Todo es extraordinario desde el personal al servicio que ofrecen. Repetiremos nuevamente
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6.3
Francisco
Travelled with family
Booked on Amimir.com
September 2025
Average
We loved the children's pool part
Nos encantó la parte de piscinas para niños
The food, meat and fish, has little variety and is very raw, little fried food, and the desserts are quite pitiful, always the same and with little variety.
La comida carne y pescado poca variedad y muy cruda, poca nada de fritura y los postres bastante penosos siempre lo mismo y poca variedad
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8
Enrique
Travelled with family
Booked on Amimir.com
September 2025
Very good
The hotel's pools are excellent and very clean, and the hotel's location is excellent. The buffet staff is excellent; they have a lot of work to do, but they make an effort to provide good service. The entertainment staff is excellent and motivates guests. There are plenty of lifeguards on duty.
Las piscinas del hotel son excelentes y muy limpias, la ubicaciĂłn del hotel excelente. Personal que trabaja en el buffet excelente, tienen mucho trabajo pero se ce que se esfuerzan por dar un buen servicio. Personal de animaciĂłn excelente motivan mucho a la gente. Buena cantidad de socorristas.
I don't think the hotel is ready for full capacity. Guest demand exceeds staff attendance. There are also exclusive pools not mentioned in the listing. Breakfasts are good and there's a wide variety of products, although many are processed. The lunch buffet is dull... they could use a themed menu. Receptionists are a bit overwhelmed, and some have a somewhat pushy attitude. There's little entertainment at night, and long lines for drinks.
Creo que el hotel no estarĂa preparado para su aforo completo. La demanda de los usuarios supera la asistencia del personal. Además existen piscinas exclusivas no mencionadas en la oferta. Desayunos buenos y gran variedad de productos aunque mucho producto industrial, buffet almuerzo monĂłtono... podrĂan impulsar comida temática.
Recepcionistas un poco desbordados y alguno con actitud un poco avasalladora.
Poca animaciĂłn por la noche y muchas colas para las bebidas.
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