7.7
Patricia
Travelled with family
Booked on Buscounchollo.com
October 2025
Good
The place very nice, comfortable and very good location, we could not enjoy the facilities due to weather conditions. If I would return to the same place, and perhaps to the same accommodation. Give it another chance.
El lugar muy agradable, cómodo y muy buena ubicación, no pudimos disfrutar de las instalaciones por cuestiones climáticas. Si volvería al mismo lugar, y tal vez al mismo alojamiento. Darle otra oportunidad.
The accommodation lacks maintenance, they never replaced the soap for the shower. The apartment was a studio and had a very old kitchen and no cleaning supplies. A pity.
Al alojamiento le falta mantenimiento, no repusieron nunca el jabón para la ducha. Lo contratado era un estudio y tenía cocina muy antigua, y ningún artículo de limpieza. Una pena.
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3.7
Marta
Travelled with couple
Booked on Buscounchollo.com
September 2025
Basic
The kitchen was broken, the door was broken, we were robbed because of the broken door ...
Estaba la cocina rota, la puerta rota, nos entraron a robar debido a la puerta rota …
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6.3
Consuelo
Travelled with family
Booked on Buscounchollo.com
August 2025
Average
It complies more or less with the all-inclusive. The best thing is the dining room staff. All-inclusive bar and reception.
Cumple más o menos con el todo incluido.lo mejor el personal de comedor.bar de todo incluido y recepcion .
The accommodation clearly needs an update, it is very old, both the rooms and the pool area.
El alojamiento se nota que necesita una puesta al día esta muy viejo tanto las habitaciones como la zona de piscinas
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8
Manuel
Travelled with couple
Booked on Buscounchollo.com
August 2025
Very good
The stay was very good thanks to the staff who made us feel at home, especially the waiters Antonio, Roberto, Javi, and Victor, thank you for everything.
La estancia fue muy buena gracias al personal que nos hicieron sentír como en casa en especial las camareros Antonio, Roberto,Javi y Victor gracias por todo
I would improve the food and its variety. The hotel's chef did not solve anything about intolerances. One day it was all fried and I told him what I could eat and he said very unwillingly about the grill. They did not have any variety for people with celiac disease.
Mejoraría la comida y su variedad .El cocinero del hotel no solucionaba nada a cerca de las intolerancia . Un día era todo frito y le comenté que podía comer y me dijo pues lo de la plancha de muy mala gana . No tenían ninguna variedad para las personas celíaca
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9.1
Oliver
Travelled with family
Booked on Buscounchollo.com
August 2025
Excellent
The rooms are very spacious and the staff is very friendly and attentive.
Las habitaciones muy amplias y los trabajadores muy amables y atentos
Having three swimming pools, one had music but the other two did not.
Al tener tres piscinas una tenia música pero las otras dos no
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8.9
Nuria
Travelled with family
Booked on Buscounchollo.com
August 2025
Very good
Good facilities, excellent location. Food is good. All the staff is very attentive, friendly, and helpful.
Buenas instalaciones, excelente ubicación. Comida bien. Todo el personal muy atento, amables y te ayudan en todo.
Cleaning apartments. I believe the staff does not have enough time to do it better...
Limpieza apartamentos. Creo que el personal no dispone del tiempo necesario para hacerlo mejor...
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8
Yolanda
Travelled with family
Booked on Buscounchollo.com
August 2025
Very good
The ants in the rooms and the food are very much geared towards tourists.
Las hormigas que hay en las habitaciones y la comida muy orientada al guiri.
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8.7
Juan Manuel
Travelled with family
Booked on Buscounchollo.com
August 2025
Very good
The quality of the workers is spectacular, a perfect 10.
La calidad de los trabajadores es espectacular de 10
The air conditioners in the rooms would benefit from a tune-up.
Los aire acondicionados de las habitaciones sería combeniente una puesta a punto..
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9.7
Sandra
Travelled with couple
Booked on Buscounchollo.com
July 2025
Excellent
The hotel complex is well located in a residential area, offering a wide range of services including three pools, dining options, sports and leisure activities during the day, and quality shows at night. In addition, any inconvenience is quickly resolved by the staff. It is a recommended all-inclusive hotel if your idea is to spend a few relaxing days in Majorca.
El complejo hotelero está bien ubicado en una zona residencial, dispone de una amplia gama de servicios tres piscinas, restauración, actividades deportivas y de ocio durante el día y espectáculos de calidad por la noche. Además ante cualquier inconveniente el personal lo solventa rápidamente. Es un hotel para recomendar en todo incluido si tu idea es pasar unos días de relax en Mallorca.
It is necessary to rent a vehicle, as the connections are not smooth and during our stay there was a transportation strike.
Es necesario alquilar vehículo, ya que las conexiones no son fluidas y durante nuestra estancia hubo huelga de transporte.
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8.3
Dani
Travelled with family
Booked on Buscounchollo.com
July 2025
Very good
The staff is very friendly, both the entertainment team and the waiters!!
El personal es muy simpático, tanto animación como los camareros!!
At the reception they don't solve the slightest thing.
En recepción no té solventan lo más mínimo.
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8.3
Vanesa
Travelled with couple
Booked on Buscounchollo.com
July 2025
Very good
The room is very good, I recommend bringing a car. Getting to the location is quite easy, right next to Cala d'Hort, which is a pretty cool cove.
La habitación muy bien recomiendo llevar coche. Ir a la ubicación bastante bien al lado de cala dhort que es una cala bastante chula
The first day they didn't clean the room but otherwise everything was great, the room was quite clean.
El primer día no limpieron la habitación pero por lo demás todo genial la habitación bastante limpia
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8
Raul
Travelled with family
Booked on Buscounchollo.com
July 2025
Very good
Close proximity to several coves and the staff's treatment.
Ubicación cercana a varias calas y el trato del personal.
The dinner schedule that seems very early to us, change it a little later...
El horario de la cena que nos parece muy temprano cambiarlo un poco más tarde...
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9.7
Maria
Travelled with couple
Booked on Buscounchollo.com
July 2025
Excellent
I loved the room and the staff's service, always very attentive.
Me encantó la habitación y el trato del personal, siempre muy atento
"I would improve the desserts at the buffet, something more homemade would be more enjoyable"
Mejoraría los postres del buffet, algo más casero tendría más gracia
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5.3
Maria
Travelled with couple
Booked on Buscounchollo.com
July 2025
Average
The pools were large and you could enjoy them. The reception and dining staff were very friendly.
Las piscinas eran grandes y las podías disfrutar. El personal de recepción y comedor muy amable.
The cleanliness. The truth is that the cleanliness left much to be desired. We arrived on a Tuesday afternoon and the room was full of ants, we cleaned it a bit ourselves and went to the pool because of the heat. Before going to dinner, we reported that the room (dining area and bathroom) was full of ants again. They came to spray around 21:30h and left the floor soaked with spray, saying that someone from housekeeping would come to do the second part which included mopping since it was soaked. It was 10:30 pm and no one showed up, we tried to use the room phone but it didn't work, so we called the hotel reception with our phone and the person who answered told us that they had closed at 10 pm and no one would come to clean the floor until tomorrow, finally the reception guy came with some towels to dry the floor a bit since we insisted that we couldn't even step on the floor. The next day we requested for someone to mop our room after what happened the night before.
On Wednesday everything was full of dead ants that stayed there until Monday when we asked if the daily cleaning included sweeping and mopping, and they told us it did. In our room, it was only mopped on Wednesday morning after we requested it, the ants have been there throughout our stay. Also, on Sunday we had to report that we had ants again all over the wall and they had to spray again. Also, to add that we killed two cockroaches inside the room. Add to that the flooded bathroom since it was impossible to shower without wetting half of the bathroom and that water, we either cleaned it ourselves or no one did. The bathroom ceiling was very dirty... The pillows with the covers inside out and even torn, with the filling coming out.
La limpieza. La verdad que la limpieza dejaba mucho que desear. Llegamos un martes por la tarde y estaba la habitación llena de hormigas, lo limpiamos un poco nosotros y nos fuimos a la piscina por la calor. Antes de ir a cenar avisamos de que estaba la habitación (zona de comedor y lavabo) lleno de hormigas otra vez. Se prensentaron a rociar con un spray sobre las 21:30 y dejaron el suelo empapado del spray diciendo que vendría alguien de limpieza a hacer la segunda parte que incluía fregar todo ya que estaba empapado. Eran las 22:30 y nadie apareció, intentamos usar el teléfono de la habitación pero no funcionaba así que con nuestro teléfono llamamos a recepción del hotel y quien nos atendió nos dijo que habían plegado a las 22h y que nadie vendría a limpiar el suelo hasta mañana, finalmente vino el chico de recepción con unas toallas a secar un poco el suelo ya que insistimos que no podíamos ni pisar el suelo. Al día siguiente solicitamos que alguien nos fregara la habitación tras lo ocurrido la noche anterior.
El miércoles estaba todo lleno de hormigas muertas que se quedaron ahí hasta el lunes en el que nos informamos si la limpieza diaria incluía barrer y fregar y nos dijeron que si. En nuestra habitación solo se fregó el miércoles por la mañana tras solicitarlo nosotros, las hormigas han estado ahí durante toda nuestra estancia. Además el domingo tuvimos que avisar que teníamos otra vez hormigas por toda la pared y tuvieron que volver a rociar con el spray. También añadir que matamos a dos cucarachas dentro de la habitación. A eso súmale el baño empapado ya que era imposible ducharse sin mojar medio baño y ese agua o la limpiábamos nosotros o nadie lo hacía. El techo del baño estaba de lo más sucio…. Las almohadas con las fundas al revés e incluso rotas que se les salía el relleno.
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4.5
Silvia
Travelled with friends
Booked on Buscounchollo.com
June 2025
Basic
"It has been a horror"
Ha sido un horror
We have been three days with the air conditioning broken, I said it twice at the reception, I asked for a fan, they didn't even bring me that, in the room 35 degrees, horrible, no one deserves to have such a bad few days.
Hemos estado los tres dias con el aire acondicionado roto, lo dije dos veces en recepción , pedi un ventilador, ni eso me trajeron, en la habitaciön 35 grados, horrible, nadie se merece pasar unos dias tan mal
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8.3
María Luisa
Travelled with family
Booked on Buscounchollo.com
June 2025
Very good
It has 3 pools, cozy beaches within walking distance.
The food wasn't bad.
Very friendly staff.
Entertainers who put effort into it.
Tiene 3 piscinas, cálitas cercanas a pie.
La comida no estaba mal
Personal muy amable
Animadores que le echan ilusión
The air conditioners were not working. Many ants inside the rooms,
The all-inclusive was with very lowww quality drinks
Everything was in English and very little in Spanish.
No funcionaban los aires acondicionados. Muchas hormigas en el interior de las habitaciones,
El todo incluida era con bebida de muyyyy baja calidad
Todo era en inglés y muy poco en español
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10
Carlos
Travelled with family
Booked on Buscounchollo.com
June 2025
Excellent
The staff, the effort they make to make everything as wonderful as possible.
El personal , el esfuerzo que hacen para que sea todo lo más maravilloso posible
The rooms have their issues, but nothing that the very professional staff can't solve.
Las habitaciones , tienen sus cosas , pero nada que no solucione el personal tan profesional que tienen
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8
Midalys Odaisy
Travelled with couple
Booked on Buscounchollo.com
June 2025
Very good
The best part of our stay has been the attention of the employees and the good service they provide to the guests!
Lo mejor de nuestra estancia ha sido la atención de los empleados y el buen servicio que tienen hacia los huéspedes!
The only thing that would improve would be the cleanliness of the rooms, you can't call it cleaning just changing sheets and towels.
Lo único que mejoraría sería la limpieza de las habitaciones, no se puede llamar limpieza a solamente cambiar sábanas y toallas.
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10
Valeria
Travelled with friends
Booked on Buscounchollo.com
June 2025
Excellent
This is the 2nd time I repeat in this hotel and I love it, super comfortable, the location is perfect. You have beautiful coves nearby, and many activities to do.
Es la 2da vez que repito en este hotel y me encanta , súper cómodo , la ubicación es perfecta . Tienes unas calas preciosas cerca , y muchas actividades por realizar .
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7.1
Strella
Travelled with family
Booked on Buscounchollo.com
June 2025
Good
The staff is super friendly, the walk through the coves highly recommended, the food very tasty all very hygienic.
El personal super amable, el paseo por las calas super recomendado, la comida muy rica todo muy higiénico
The cleanliness of the room....the bedspread was dirty....it's as if they didn't wash everything completely after each guest checks out.
El aseo de la habitación....el cubrecama estaba sucio ....es como si no lavarán todo completamente a la salida de cada cliente.
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