10
Miguel
Travelled with family
Booked on Esquiades.com
February 2024
Excellent
The Swimming pool with children every evening without need for booking or slots
the Wifi was a bit weak.
9.7
Daria
Travelled with friends
Booked on Esquiades.com
February 2020
Excellent
Good location, very helpful staff, a lot of space in the lobby (convenient if you travel with a big group of friends)
hotel parking is very expensive (more than 20 euros per day)
6
Borja
Booked on Esquiades.com
February 2020
Average
a very expensive parking (normally is for free at many hotels) and poor wifi.
7.3
Joel
Travelled with family
Booked on Esquiades.com
January 2020
Good
Localizacion
Wifi
9.7
Thomas
Travelled with friends
Booked on Esquiades.com
January 2017
Excellent
The combo of room, ski, breakfast, and spa
Nothing really
9.3
Yanxin
Travelled with couple
Booked on Esquiades.com
January 2017
Excellent
Everything is nice!
The WiFi is not so good...
8.3
Jose Maria
Travelled with couple
Booked on Buscounchollo.com
March 2026
Very good
El descanso, silencio del hotel-habitaciones muy dignas, baño muy completo,con bañera
la television le faltan canales, o mejor television con Neflix-HBO....etc....
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10
Sonia
Travelled with family
Booked on Buscounchollo.com
March 2026
Excellent
Es ideal para niños. El desayuno esta muy bien.
El colchón de la habitación era muy dura como dormir en una madera.En el suelo de la piscina havia un chicle durante los 3 días.
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8.3
Cocholeta
Travelled with family
Booked on Buscounchollo.com
March 2026
Very good
Habitación y camas muy comodas y limpias. Mucho espacio. Personal de recepción super atento.
Desayunos no cogimos porque lo vimos caro (12€ por persona cuando íbamos con 2 niños pequeños).
Éramos 4 en la habitación y sólo teníamos 2 rollos de papel wc. Al dia siguiente no repusieron.
El spa masificado como nunca antes y el agua muy sucia. Dos de los 4 acabamos con conjuntivitis
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10
Carlos Garcia
Travelled with family
Booked on Esquiades.com
March 2026
Excellent
Delighted with the hotel, cleanliness, service, pool area, breakfast buffet….
encantados con el hotel, limpieza, atención, zona piscina, buffet desayuno….
I have no complaints, the decor is a bit dated, in line with many hotels in Andorra.
no tengo ninguna queja, decoración un poco antigua en la linea de muchos hoteles de Andorra
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9.7
Javier
Booked on Esquiades.com
March 2026
Excellent
Perfect location
Hubicacion perfecta
The pillows were not comfortable at all.
Las almohadas no eran nada comodas
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7.7
Alex
Booked on Esquiades.com
March 2026
Good
The spa was very good and the children's areas were good.
Spa muy bien y zonas de niños bie
Change the cushions and mattresses
Cambiar los cojines y colchones
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10
Alejandro
Travelled with family
Booked on Esquiades.com
March 2026
Excellent
Very good quality buffet
Bufet muy buena calidad
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6.6
Miguel Ángel
Travelled with family
Booked on Esquiades.com
March 2026
Good
The menu should be more varied; in recent years it has gotten worse.
El menú de debería ser algo más variado, en los últimos años ha idona peor
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8.9
Bartomeu
Travelled with couple
Booked on Esquiades.com
February 2026
Very good
Location, hotel staff, spa, cleanliness and above all the food which is excellent and very varied.
Ubicacion, personal del hotel, spa,
Limpieza y sobretodo la comida que es buenisima y muy variada.
The rooms are far too hot and the thermostat can't be adjusted. Car Park is very expensive at €26 per day.
En las habitaciones hace demasiado calor y no se puede regular el termostato.
Parking muy caro 26€ por dia.
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9.4
Marcos
Travelled with family
Booked on Esquiades.com
February 2026
Excellent
Everything perfect
Todo perfecto
The fact that you can't reserve car park in advance, leaving you at the mercy of finding out there's no space when you arrive.
Que no se pueda reservar el parking con antelación estando a expensas de que cuando llegues no haya sitio.
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2.3
Abraham
Travelled solo
Booked on Esquiades.com
February 2026
Basic
Very old, dirty hotel, expensive for what they offer.
Hotel muy antiguo, sucio, caro para lo que ofrecen.
The food was terrible, very expensive for what it was, and the place was filthy... It smelled old, and the staff was awful, especially the older woman and man at the buffet. I wouldn't recommend this hotel to ANYONE. I felt ripped off.
Comida pésima , muy cara para la mierda que es, esta sucio... Huele a viejo, personal fatal, sobretodo la mujer y el hombre mayores del buffet. No recomiendo este hotel a NADIE. ME SENTÍ ESTAFADO.
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7.1
João
Travelled with family
Booked on Esquiades.com
February 2026
Good
Restaurant
Restaurante
The rooms don't have electrical outlets near the bed, the rooms are in need of renovation, they are old and damaged. Cleaning is only half done, sometimes even leaving beds unmade.
Os quartos não tem tomadas perto da cama, os quartos estão a precisar de uma remodelação, estão velhos e estragados. A limpeza é feita a metade, deixando até às vezes camas por fazer.
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9.4
Luis
Travelled with family
Booked on Esquiades.com
February 2026
Excellent
The family rooms are spacious, making it ideal for a comfortable week-long family stay. The spa is very good, which is refreshing at the end of an intense day of skiing. The hotel is located next to the main shopping street in Andorra la Vella.
Os quartos familiares são grandes o que dá para se passar uma boa semana em família. O Spa é muito bom, o que é reconfortante no final de um dia intenso de ski. O Hotel fica localizado junto à principal avenida de lojas de Andorra à Vella.
The WiFi doesn't always have coverage in the restaurant and in parts of the room. The signal boosters could use an upgrade.
O WiFi nem sempre tem cobertura no restaurante e em partes do quarto. Merecia atualizar os amplificadores de sinal.
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8.9
Henrique
Travelled with couple
Booked on Esquiades.com
February 2026
Very good
Room comfort
Conforto do quarto
I changed the key 3 times.
Troquei de chave 3 vezes
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