10
Miguel
Travelled with family
Booked on Esquiades.com
February 2024
Excellent
The Swimming pool with children every evening without need for booking or slots
the Wifi was a bit weak.
9.7
Daria
Travelled with friends
Booked on Esquiades.com
February 2020
Excellent
Good location, very helpful staff, a lot of space in the lobby (convenient if you travel with a big group of friends)
hotel parking is very expensive (more than 20 euros per day)
6
Borja
Booked on Esquiades.com
February 2020
Average
a very expensive parking (normally is for free at many hotels) and poor wifi.
7.3
Joel
Travelled with family
Booked on Esquiades.com
January 2020
Good
Localizacion
Wifi
9.3
Yanxin
Travelled with couple
Booked on Esquiades.com
January 2017
Excellent
Everything is nice!
The WiFi is not so good...
9.7
Thomas
Travelled with friends
Booked on Esquiades.com
January 2017
Excellent
The combo of room, ski, breakfast, and spa
Nothing really
9.4
Rosa Pilar
Travelled with family
Booked on Buscounchollo.com
April 2026
Excellent
El personal, los servicios muy cuidados, los accesos al hotel, el parking y el buffet libre
Mobiliario y baño muy anticuado. Los
Colchones muy flojos también.
Show original message
See translation
9.7
Rachid
Travelled with family
Booked on Esquiades.com
April 2026
Excellent
The hotel is very well located, right in the city center!
Hotel trés bien situé , au centre ville !
No balcony in the rooms
Pas de balcon dans les chambre
Show original message
See translation
8.9
Yolanda
Travelled with family
Booked on Esquiades.com
April 2026
Very good
The beds are comfortable and after a day of skiing it's ideal to be able to take a bath, especially if you're travelling with children.
Las camas son cĂłmodas y despuĂ©s de un dĂa de esquĂ es ideal poderte bañar y más si vas con niños
We had Half Board and one night we couldn't go out for dinner. I asked if, so we wouldn't miss dinner, they could make me a picnic lunch and they said NO. It was just some sliced ​​white bread with a little cheese, some fruit and yogurt... I don't know... I didn't like it.
TenĂamos media pensiĂłn y una noche no podĂamos ir a cenar. Les pedĂ si para no perder cena, me podĂan hacer un picnic para medio dĂa y me dijeron que NO, un pan Bimbo con un poco de queso, un poco de fruta y yogurt, no sé………no me gustĂł.
Show original message
See translation
8.3
Sergio
Travelled with couple
Booked on Buscounchollo.com
April 2026
Very good
Limpio y céntrico
Un poco antiguo
Show original message
See translation
7.7
Loida Jesus
Travelled with family
Booked on Buscounchollo.com
April 2026
Good
El spa estaba bien aunque no funcionaban o no estaban encendidos los chorros de la piscina. El buffet bastante caro para la variedad que hay. Habitaciones muy grandes.
Camas bastante incĂłmodas sobre todo las individuales
Show original message
See translation
6.9
Gustavo
Travelled with family
Booked on Esquiades.com
April 2026
Good
Very varied food at the restaurant. Very polite and attentive waiters. Very central location. Cleanliness good.
Comida muy variada en el restaurante
Camareros muy educados y atentos
Ubicación muy céntrica
Limpieza bien
Upon arrival, the room's heating was cold and turned off. After turning on the heating, which was a single split unit for both heating and cooling, the room remained cold for three hours because the split unit wasn't working. We notified reception, and it took them over an hour to resolve the issue. The receptionist was neither polite nor helpful. The bathroom in the room was very small. The toilet was right up against the wall with hardly any space. There were few amenities in the rooms. The spa with a jacuzzi and Turkish bath was broken, and there was a lot of noise and shouting. No one was supervising the spa. In the restaurant, they didn't give you a receipt to validate the drinks consumed there; they charged them directly to your card.
A nuestra llegada, la calefacciĂłn de la habitaciĂłn estaba frio y la calefacciĂłn cortada. DespuĂ©s de encender la calefacciĂłn, que era un solo split de aire frio y caliente, durante 3 horas la habitaciĂłn seguĂa frĂa porque el spilt no funcionaba. Avisamos a recepciĂłn y tardaron más de 1 hora en darnos soluciĂłn y el trato recibido por la recepcionista no fue educado ni bueno.
Baño de la habitación muy pequeño. El WC pegado a la pared sin apenas espacio
Poco detalle en las habitaciones
Spa con jacuzzi y baño turco averiado, y con mucho ruido y gritos. Nadie controla el interior del Spa.
En el restaurante no te pasan el ticket para validar las bebidas consumidas en el restaurante, y que te cargan directamente en la tarjeta.
Show original message
See translation
8.7
Adela
Travelled with family
Booked on Buscounchollo.com
April 2026
Very good
Los colchones de las habitaciones se notan muy trotados y bastante incĂłmodos
Show original message
See translation
8.6
Anabel
Travelled with family
Booked on Buscounchollo.com
March 2026
Very good
El Buffet y la ubicaciĂłn
Mobiliario antiguo
Show original message
See translation
8.6
Ana
Travelled with family
Booked on Esquiades.com
March 2026
Very good
Common areas include the swimming pool, jacuzzi, and kids' zone.
Das zonas comuns como a piscina, jacuzzi e kids zone.
The rooms are old. They need renovation.
Os quartos são antigos. A precisar de remodelação.
Show original message
See translation
8
Maria Adélia
Travelled with family
Booked on Amimir.com
March 2026
Very good
Location
Localização
Variety of meals
Variedade das refeições
Show original message
See translation
7.7
Beatriz
Booked on Buscounchollo.com
March 2026
Good
Hotel antiguo pero con buenas instalaciones. El desayuno muy bueno y variado.
El personal del spa bastante seco y maleducado.
Show original message
See translation
9.4
Dolores
Travelled with couple
Booked on Buscounchollo.com
March 2026
Excellent
En general el servicio es muy bueno, la ubicaciĂłn ideal
La cama no es muy cĂłmoda, necesitarĂa un cambio de colchĂłn
Show original message
See translation
8.3
Jose Maria
Travelled with couple
Booked on Buscounchollo.com
March 2026
Very good
El descanso, silencio del hotel-habitaciones muy dignas, baño muy completo,con bañera
la television le faltan canales, o mejor television con Neflix-HBO....etc....
Show original message
See translation
9.1
MarĂa
Travelled with family
Booked on Esquiades.com
March 2026
Excellent
The dining staff were very friendly, helpful, and polite. The hotel's location was excellent. The cleanliness and maintenance were outstanding. There was a good variety of breakfast and dinner options.
El personal de comedor, muy agradables, dispuestos, educados.
La situaciĂłn del hotel.
La limpieza y mantenimiento.
La variedad en desayunos y cenas
The hotel's decor is outdated. The bathroom is tiny. The pillows are too thin, and worst of all was the incessant noise from the extractor fans located in the interior courtyard where our room's window was. This is why I don't think we'll be returning to this hotel.
El hotel está anticuado en cuanto a decoración se refiere. Baño muy pequeño. Las almohadas demasiado delgadas y lo peor de todo ha sido el ruido incesante de las máquinas, extractores que estaban situados en el patio interior donde estaba la ventana de nuestra habitación y es el motivo por el que creo que no volveremos a este hotel.
Show original message
See translation