5.7
Larisa
Travelled with couple
Booked on Esquiades.com
February 2026
Average
The staff and the breakfast were good. We stayed at this hotel despite it being far from the slopes because we went during peak season when there were few options, but I wouldn't stay there again.
El personal y el desayuno. Nos hemos alojado en este hotel pese a estar lejos de las pistas ya que fuimos en una época alta en la que había poca oferta, pero no lo volvería a repetir.
The dinners were of poor quality. As for cleanliness, having to put up a sign every day to request room cleaning in a 4-star hotel leaves much to be desired.
Las cenas, la comida de mala calidad. En cuanto a la limpieza, tener que poner el cartel todos los días para que limpien la habitación en un hotel de 4* me parece que deja mucho que desear.
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7.1
Ana Trindade
Travelled with couple
Booked on Esquiades.com
February 2026
Good
Good breakfast (quality versus price)
Bom pequeno almoço ( qualidade versus preço)//
The staff are not very approachable, except for the cleaning staff. The rooms are poorly soundproofed, and the car park lot is outside the hotel.
Funcionários não são muito acessíveis excepto as empregadas de limpeza.
quartos pouco insonorizados
estacionamento fica fora do hotel
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8.9
Juan
Travelled with family
Booked on Esquiades.com
February 2026
Very good
SPACIOUS ROOM AND COMFORTABLE BEDS
HABITACION AMPLIA Y CAMAS COMODAS
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7.7
Miquel
Travelled solo
Booked on Amimir.com
September 2025
Good
Good location.
Buena ubicación.
There was no water in the room's refrigerator. A 4-star hotel should have water.
No havia agua en la nevera de la habitación. Un hotel 4 estrellas deberia tener agua.
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9.4
Luis
Travelled with family
Booked on Buscounchollo.com
July 2025
Excellent
Desayunos y cenas excelentes, en calidad y presentación, personal super amable, recepción y camareros, atención extraordinaria, en especial Alexandre.
Va necesitando reforma, un poco antiguas las habitaciones.
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9.7
Óscar
Travelled with couple
Booked on Buscounchollo.com
July 2025
Excellent
Very good hotel
Muy buen hotel
In Andorra, as everywhere else, you have to end up in a car park lot. And the tourist tax is a free theft.
Cómo en toda Andorra tienes que caer en un parking. Y la tasa turística es un robo gratuito
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7.3
María Jesús
Travelled with friends
Booked on Amimir.com
February 2025
Good
Overall good
En conjunto bien
The hotel was at the top of the mountain and the shopping centre was on the same street but down, which meant that the return journey had to be very steep.
El hotel estaba arriba de la montaña y el centro comercial la misma calle pero abajo lo cual suponía la vuelta había que hacer hacer una gran subida
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9.7
Imma
Travelled with couple
Booked on Esquiades.com
February 2025
Excellent
Very good value for money. The breakfast is very complete and of good quality. Dinner is a la carte but has a wide variety of dishes and they are of good quality. The staff is very friendly. The spa area is very cozy and spacious.
Muy buena relación calidad precio. El desayuno muy completo y de calidad.
La cena es carta pero tiene mucha variedad de platos y son de calidad.
El personal muy amable.
La zona de spa muy acogedora y amplia.
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10
Julio
Travelled with family
Booked on Esquiades.com
December 2024
Excellent
Great breakfast, rich and varied dinner
Desayuno buenísimo, cena rica y variada
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8
Juan Carlos
Travelled with couple
Booked on Buscounchollo.com
December 2024
Very good
The hotel itself, the room, the location, the front desk staff (we didn't meet anyone else), all good.
El hotel en sí, la habitación, la ubicación, el personal de recepción (no conocimos a nadie más), todo bien
The car park lot is fine, close by, reasonably priced, but it is outdoors, with a complicated access, if you come from below and the spaces are tiny for cars like ours.
El parquing está bien, cercano, precio razonable, pero es exterior, con un acceso complicado, si vienes desde abajo y las plazas minúsculas para coches como el nuestro
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8.3
Marisa
Travelled with friends
Booked on Buscounchollo.com
December 2024
Very good
Not bad.
No esta mal.
The spa is very small. It was difficult for me to contact the hotel, they do not answer the phone. The breakfast is very poor with low-quality food and seemed like dinner (fried asparagus, sausages...).
El spa es muy pequeñito. Me costaba mucho contactar con el hotel, no responden al teléfono. El desayuno es muy escaso con comida de baja calidad y parecia de cenas ( espárragos fritos, chorizos…)
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10
Josep
Booked on Buscounchollo.com
December 2024
Excellent
Everything in general has been great. The attention perhaps the most. But everything in general for that price has been impeccable.
Todo en general ha sido genial. La atención quizás lo que más. Pero todo en general por ese precio ha sido impecable
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9.4
Josep
Travelled solo
Booked on Amimir.com
November 2024
Excellent
Everything was perfect, amazing breakfast, overall cleanliness was excellent, we will definitely be back soon
Perfecto todo , desayuno increíble , limpieza en general óptima, volveremos pronto seguro
The only thing is the pillow, it's too low for me...
Lo único la almohada, muy baja para mí...
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10
Juan
Travelled with couple
Booked on Buscounchollo.com
July 2024
Excellent
The staff's treatment and the location
El trato del personal y la hubicacion
The food is tasty but there is little variation in the menu throughout the week.
La comida rica pero poca variación en la carta a lo largo de la semana
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7.1
Sílvia
Travelled with couple
Booked on Buscounchollo.com
July 2024
Good
Centrally located and comfortable hotel
Hotel céntrico y cómodo
The spa, very small and with few services
El spa, muy pequeño y con pocos servicios
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8
Maria Jesus
Travelled with couple
Booked on Buscounchollo.com
June 2024
Very good
Cleanliness and good service at the spa
Limpieza y buena atención en el spa
The parking lot is narrow and a bit expensive
Noise from road works and cars
El parking estrecho y un poco caro
Ruido por obras i coches de la carretera
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9.7
Gemma
Travelled with couple
Booked on Buscounchollo.com
June 2024
Excellent
The location was perfect. The breakfast was 10. The pool was very good, although not in the same hotel but just 100 meters away. The staff was very attentive and pleasant. And the room was perfect in size.
La ubicación ha sido perfecta. Los desayunos de 10. La piscina estaba muy bien, aunque no en el mismo hotel pero a escasos 100 metros. El personal muy atento y agradable. Y la habitación perfecta de tamaño.
In the dinners (although included in the price) most of the dishes had a supplement, as well as the drinks, which were paid for separately. In addition, there were many dishes from the menu that were not available, especially desserts. As for the Spa, there were only 2 saunas and a jacuzzi, a bit poor for what is out there.
En las cenas (aunque estaban incluidas en el precio) la gran mayoría de los platos llevaban un suplemento, así como las bebidas que se pagaban a parte. Además, había muchos platos de la carta que no estaban disponibles, sobre todo los postres. En cuanto al Spa, solo había 2 saunas y un jacuzzi, la verdad que un poco pobre para lo que hay por ahí.
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9.7
Nacho
Travelled with couple
Booked on Buscounchollo.com
May 2024
Excellent
Very complete breakfast. Small spa. Spacious and comfortable rooms.
Desayuno muy completo. Spa pequeño. Habitaciones amplias y cómodas.
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10
Mari Carmen
Travelled with couple
Booked on Buscounchollo.com
April 2024
Excellent
Perfect customer service, very delicious breakfast and dinner, would definitely come back.
Atención al cliente perfecta, desayuno y cena muy rico todo, volvería sin duda.
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10
Ruth
Travelled with couple
Booked on Buscounchollo.com
April 2024
Excellent
Exceptional treatment by the staff, comfortable and clean room, the hotel food is quite good. Excellent value for money, I would repeat.
Trato por parte del personal excepcional, habitación comoda y limpia, la comida del hotel bastante buena. Calidad precio excelente, volvería a repetir.
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