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          Hôtel Chems

          Avenue Hommane Al Fetouaki, Marrakech, Morocco View on map
          Highlighted ​Facilities and services
          Spa and wellness
          Wifi and Internet
          See all
          Check-in and check-out times
          Check in
          Between 2:00 PMand11:30 PM
          Check out
          Before 11:30 AM
          Location and surroundings
          See map
          Accommodation features
          Near the Airport
          Internal parking
          Spa

          Your stay starts with Amimir.com

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          Facilities and services

          Main Areas

          24 h reception
          Lift
          Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

          Main Hotel Services

          Meeting Room Extra charge
          Laundry Service Extra charge
          Hairdressing salon
          Hotel Stores
          Safe at the reception Extra charge
          Bell boy
          Door man
          Pool sunshade

          Pets

          Not Pet-Friendly

          Facilities

          Garden
          Balcony
          Lounge with TV

          Spa and wellness

          Spa (for a fee and reservation required)

          Activities

          Golf

          Wifi and Internet

          Wi-Fi

          Parking

          The accommodation has an indoor car park free of charge
          Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

          The surroundings of Hôtel Chems

          Nearby

          Tin Mal Mosque 0.2 mi
          Aguergour Paragliding 2.8 mi

          Places of interest

          PalmGolf Marrakech 8.2 mi

          Nearby airports

          Marrakech Airport - Menara (RAK) 2.2 mi
          All distances are calculated in a straight line. Actual travel distances may vary.

          Pet Policy

          Pets are not permitted in this accommodation.

          Accommodation description

          The hotel is located in the old town, within the walls and is 500 meters from the minaret of the Koutoubia Mosque, the Yamaa El Fna square and the souks of the Medina. Located right in front of the famous Mamounia, it is very close to the winter barracks. The transfer to Menara Airport, 5 km away, takes only five minutes. This 146-room city hotel has a wonderful lobby with 24-hour reception, hairdressing salon and internet connection. The little ones can enjoy the kids club. The rooms are air conditioned and equipped with international direct dial telephone and TV. Most of the bathrooms have a bathtub, but only 22 of them have a shower. The rooms have large balconies and terraces. There is also a pool with a bar, gym, tennis court and ping pong table. It also has a space specially designed for children to play in the garden.


          Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.
          Some of the services listed may incur an additional charge. You can check the applicable rates directly with the property. All the information on this page is subject to change by the accommodation. If you have any questions, please contact us.

          Legal information

          License number: 40000HT0768

          Ratings about Hôtel Chems

          5.7
          Average
          Based on 3007 reviews

          What do guests have to say about Hôtel Chems?

          The Hôtel Chems stands out for its **central location** and **good service**. Guests praise the **food** and **comfort**. Some mention maintenance issues in the rooms, such as fallen furniture. Despite criticisms about the age of the facilities, most rate the stay positively. Ideal for those looking for a **central place** with **friendly staff**. Recommended for a **comfortable stay** in the heart of the city, close to places of interest.
          AI
          To save you time, we have compiled and summarized external customer reviews with artificial intelligence.
          Select a topic to see specific reviews
          Cleanliness(1)
          Staff(1)
          Breakfast(1)
          Food(1)
          Maintenance(1)
          Pool(1)
          Standards(1)
          Water availability(1)
          Value for money(1)
          Real reviews
          These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
          Real reviews
          These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
          View more reviews
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          Reviews about Amimir.com
          trustpilot
          Trustpilot
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          Amimir.com
          21/07/2026
          Great website
          Their prices are good They answer questions and inquiries quickly Trusted site::)
          Martha wasyf
          16/07/2026
          Everything goes smoothly
          The booking process is straightforward, the prices are very good and a great customer support.
          Valentin
          16/07/2026
          Great web site and let me pay in…
          Great web site and let me pay in instalments with really helps when you have a family
          Jamie pearson
          13/07/2026
          Amimir is the best
          Amimir has the best price for the great hotels.Customer care is exelante,fast and very comited.I have 2 more reservation with Amimir in a future.
          Ana Miljkovic
          20/07/2026
          Amimir.com is still refusing to my refund!
          Amimir.com is still refusing to process a refund on a cancellation request that I made on July 13th, that they waited until July 16th to formally process with their supplier, who now refuses to process a refund as it falls out of the timelines, eligible for a partial refund. This is un-acceptable and negligent for any reputable travel agency and they refuse to make it right, for me, the customer. Booking #7644858
          Michael
          13/07/2026
          Amazing company already love booking my…
          Amazing company already love booking my trips through them. And best prices too ??
          Michael
          16/06/2026
          South Spain is great for holidays
          South Spain is great for holidays. Torremolinos is nice and clean. The weather was nice.
          Jimmy Corkhill
          15/06/2026
          A rapidly growing accommodation booking service.
          As always, everything is great. The selection of hotels, the prices, and the customer feedback.
          Yury Zapryagalov
          31/05/2026
          I have given 5* because from start to…
          I have given 5* because from start to finish of our booking and holiday we had no problems at all and amimir.com was much cheaper than the competitors we have already booked via amimir for another holiday later this year
          Edward Fox
          18/07/2026
          Original Cancellation date not honored by Amimir.com
          Amimir.com has revisited my partial cancellation request that was made on July 13th for booking # 7644858 and now is refusing the partial refund due to the time of day on July 13th that this request was made. I am from Canada and the request was made at 5:33 pm or 11:33pm their time. Again time of day is not mentioned in their cancellation policy, only a range of days and the fees associated the cancelling in each date range. Thus I would have been able to partially cancel up until 11:59:59 on July 13th their time, which I did. They did not reach out to their supplier until July 16th to partially cancel my booking and the suppler applied the cancellation rates for that date range (full$) and thus denied me my partial refund. Again how is this the customers fault and why are they not honoring my request on the date it was made and issuing me a partial refund.
          Michael
          N
          Nichola
          1 day ago
          First time I have used this company and they were excellent, kept informed regularly.
          R
          Rebecca
          2 days ago
          Brilliant company
          K
          Katia
          2 days ago
          The booking was quick and easy. No concerns.
          p
          paris071317
          2 days ago
          It was easy to book which I liked and the price was reasonable
          L
          Lucie
          3 days ago
          All was good
          F
          Fjona
          4 days ago
          Good price compare with other turist operators .
          M
          Martha
          4 days ago
          Excellent website prices Their prices are very good Communicating with them is easy and helping quickly
          D
          Donna
          5 days ago
          Good value for money lived the happy hour BOGOF
          F
          Farah
          5 days ago
          Reasonabke price
          T
          Taher
          5 days ago
          لا
          F
          Firefly
          6 days ago
          Booking super easy , no issues .
          M
          Mile
          6 days ago
          Great experience with Amimir. Everything was fine. Thank you
          A
          A
          6 days ago
          The rooms are still dusty after cleaning
          J
          Joanne
          7 days ago
          First time using but will definitely use again
          M
          Murad
          7 days ago
          Excellent
          A
          Arthur
          8 days ago
          When I arrived at the hotel I was told they had no booking under my name that I must be looking for a different hotel with a similar name. When I arrived at the address they suggested, there was no hotel at all. I suggest avoiding this hotel. However - when I contacted Amimir's customer service they were friendly, understanding and appeared ready to make it right.
          F
          Fokru
          8 days ago
          very good
          A
          Alice
          8 days ago
          Nothing negative, all went smoothly.
          M
          MariaC
          8 days ago
          The most economical and usable platform!!
          A
          Annely
          8 days ago
          Very good

          Frequently asked questions about Hôtel Chems

          Does the Hôtel Chems have wifi connection?

          The Hôtel Chems has Wi-Fi.

          Can I stay with a pet at Hôtel Chems?

          Pets are not allowed at Hôtel Chems.

          What can I do at Hôtel Chems?

          The Hôtel Chems offers the following activities (some may be for a fee):
          • Spa for a fee

          Does the Hôtel Chems have a 24h reception?

          Yes, Hôtel Chems has a 24-hour reception.
          Hôtel Chems
          Customer photos