Add travel dates
          Search by destination or accommodation
          Check in
          Check-out

          Azul Beach Resort Sensatori Mexico

          Carretera Cancun Puerto Morelos Km 27.5, Puerto Morelos, Mexico View on map
          ​Facilities and service
          Spa and wellness
          Children and animation
          Wifi and Internet
          See all
          Check-in and check-out times
          Check-in
          from 4:00 PM
          Check-out
          before 10:00 AM
          Location and surroundings
          See map
          Accommodation features
          Pet-Friendly
          Spa

          Your stay starts with Amimir.com

          Trustpilot
          4.5/5
          Over 1M hotels available worldwide Find accommodation, whatever you need, wherever you go.
          Here for you 24/7, 365 days a year Real people, always just a call or message away.
          Reviews you can trust Thousands of real reviews so you can book with confidence.

          Facilities and services

          Main Areas

          24 h reception
          Air-conditioning in the main facilities
          Adapted for people with reduced mobility

          Restaurant

          Restaurant
          Bar
          Gluten-free food on request
          Lunch menu

          Main Hotel Services

          Meeting Room
          Games room
          Laundry Service
          Nanny
          Currency exchange
          Hairdressing salon
          Medical Services
          Hotel Stores
          Loungers
          Safe at the reception
          Multilingual employees
          Bell boy
          Valet driver
          Cloakroom

          Spa and wellness

          Massage Parlour
          Sauna
          Turkish bath
          Spa (for a fee and reservation required)

          Facilities

          Fitness Centre
          Garden
          Tennis Court
          Lounge with TV
          Zona de juegos

          Children and animation

          Children's Club
          Adult Entertainment
          Children entertainment

          Wifi and Internet

          Internet Corner
          Wi-Fi (to be paid at reception)

          Swimming pools

          Scuba Diving Facilities
          Children's pool (summer season).

          Car Park

          Indoor car park (to be paid at reception)
          Paid outdoor car park

          Pets

          Pet-Friendly on request (check fee)

          Baby cribs

          Cots available at the hotel (Extra Fee and Request in Advance)

          Activities

          Teatre

          Cuisine

          Dinner menu

          Room services

          These services are general and may vary according to the type of room.

          General room services

          Room service
          Coffee-maker
          Safe to be paid at reception
          Pay mini-fridge

          Bathroom

          Shower
          Hairdryer

          The surroundings of Azul Beach Resort Sensatori Mexico

          Nearby

          Croco Cun Zoo 2.3 mi

          Places of interest

          Parroquia San José Obrero 3.7 mi
          Jardín Botanico Dr. Alfredo Barrera Marín 4.7 mi
          Santuario de la Esperanza - Capsula del Tiempo 5 mi
          Xoximilco | Mexican Floating Fiesta in Cancun 6.8 mi
          Cancun Country Club 7.6 mi
          Ventura Park 9.2 mi
          Cenote Siete Bocas 12.2 mi
          El Rey Archaeological Zone 12.3 mi

          Nearby beaches

          Bahia Petempich Beach 1.9 mi
          Playa Publica puerto morelos 3.4 mi

          What else can I do?

          Plaza Comercial D' Cesar 3.6 mi

          Nearby airports

          Cancun, Quintana Roo Airport - Cancun Intl. (CUN) 10.1 mi
          Playa Del Carmen, Quintana Roo Airport (PCM) 23.8 mi
          Isla Mujeres, Quintana Roo Airport (ISJ) 25.5 mi
          All distances are calculated in a straight line. Actual travel distances may vary.

          Pet Policy

          This accommodation is pet friendly. To consult its conditions, it is essential that you send us a message through the contact section informing the weight of your pet.

          Accommodation description

          This impressive and luxurious complex is located in the city center, close to the main tourist attractions and a few minutes from the popular Playa del Carmen. The accommodation is only 20 minutes by taxi from the airport, which makes this a very convenient place for all who visit this amazing place, whether for work or pleasure. Guests will find their ideal bedroom or suite among the offer of impressive accommodation units. All of them are very well equipped, some have a private jacuzzi and for greater comfort, they can be connected to an adjoining room to travel with the whole family. Guests will be impressed with the wide variety of dining and entertainment options that can be found at the hotel, including a fantastic pool or spa where you can enjoy various treatments. All family members will have a great time thanks to the dance and cooking classes taught on the premises.


          Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.
          Some of the services listed may incur an additional charge. You can check the applicable rates directly with the property. All the information on this page is subject to change by the accommodation. If you have any questions, please contact us.

          Ratings about Azul Beach Resort Sensatori Mexico

          9.2
          Superb
          Based on 15029 reviews

          Reviews about Amimir.com
          trustpilot
          Trustpilot
          brand
          Amimir.com
          21/08/2026
          Great customer service!
          I would like to give a huge thank you to Tomas Da Costa, a representative at Amimir UK, for providing such an outstanding customer service experience. I contacted Tomas with a last-minute request to change the number of rooms in my reservation, just before the payment was due to be charged to my credit card. Tomas was incredibly helpful, understanding, and professional throughout the entire process. What really stood out was that he went the extra mile to make sure my request was handled correctly and that everything was properly arranged. His attention to detail and willingness to take the extra time gave us peace of mind and allowed us to look forward to our trip without any worries. Tomas, you were amazing! Thank you so much for your exceptional help and customer service. It is rare to receive this level of care and dedication, and it truly made a difference.
          Evaldas
          21/08/2026
          Amimir is a trustworthy booking engine
          Amimir is a trustworthy booking engine. Offers a very competitive price vs the top agents in UK. We will use it and recommend it to everyone
          Moe
          21/08/2026
          Amimir company is doing very we?l their…
          Amimir company is doing very we?l their job,congrats! Trust and safety with them!
          adina m
          21/08/2026
          Easy booking and a very good price
          I found Amimir while looking for a good hotel deal and was very happy with the price compared with other websites. The booking process was simple and straightforward, and I received the confirmation without any problems. So far, my experience has been very positive and I would use Amimir again.
          Asiya Tereza
          20/08/2026
          Everything great
          Everything great
          Natia
          19/08/2026
          I would recommend a reliable service
          I would recommend a reliable service
          Nabi
          18/08/2026
          I had a great experience with…
          I had a great experience with Amimir.com! The hotel booking process was very clear and simple, payment was quick and convenient, and communication went smoothly. I wish the platform continued success and hope it grows to catch up with and even surpass the major players in the market. I will definitely recommend Amimir.com to others!
          Gediminas Gudeliauskas
          18/08/2026
          Very good experience!
          Very good experience! The booking process was smooth and straightforward from start to finish. The website is very easy to navigate and well-structured. On top of that, the price offered great value for money. Highly recommended!
          Katerina Kompou
          18/08/2026
          Stay away
          For the hotel reservation, I was first asked to pay half of the total amount and then the remaining balance. After I completed these payments, I was asked to upload the ID documents of all the people travelling. They told me that if I did not provide the documents within two hours, they would cancel my reservation. I shared all the required documents with customer service within the two-hour deadline. However, I later received an email informing me that my reservation had been cancelled. The reason they gave was that the ID information I provided was “inconsistent.” When I asked what this meant, they simply told me that this was the response they had received from the agency. They completely ruined all my holiday plans at the last minute. Now I will have to make a new reservation at a much higher price, and my flight dates may also be affected. Absolutely terrible experience. Stay away from this company. They still have not refunded half of my payment. Instead, they keep delaying the process by telling me to contact my bank. I will share all the screenshots as evidence.
          atacan simsek
          17/08/2026
          Solution provided in under 2 minutes
          There was a slight glitch during payment on the website. Call customer service who spoke perfect english, picked up the phone within 5 seconds, no AI, no waiting in line, no having to fight through cumbersome "menus". Customer support agent solved the problem on the phone within 2 minutes. Overall phenomenal experience. Keep up the great work.
          Roger
          17/08/2026
          First experience with Amimir
          This is my first experience with Amimir. I am waiting my first hotel experience with a great excitement and the hotel was booked via Amimir. In overall, the booking procedure and list selection is easy-peasy and I hope that my further trust will just grow while I gather more and more experience with the platform.
          Balazs
          16/08/2026
          Amimir is the best reliable online…
          Amimir is the best reliable online travel agency. great customer care. Trustworthy
          Moe
          16/08/2026
          Booking resort at low price as compare…
          Booking resort at low price as compare to big name without any hazel
          atio
          18/08/2026
          Stay away from this company
          Stay away from this company! I booked and paid for a hotel in Turkey, only to receive a suspicious link the next day asking for passport/ID uploads. The hotel confirmed directly that they do not ask for personal IDs prior to check-in. When I called out the company, they blamed a "third-party operator" and gave me just two hours to upload the documents or face cancellation. I uploaded everything on time, yet they immediately canceled my booking, claiming "inconsistencies." They then tried to withhold half my payment, stating I was only eligible for a 50% refund. I had to fight customer service to get the rest initiated, and I am still waiting for the remaining money to clear. Unprofessional, manipulative, and unsafe.
          Donal Dunne
          15/08/2026
          Amimir is like Bingo.Great every time.
          Amimir is like Bingo.Great every time.
          Ana Miljkovic
          15/08/2026
          Great value for money
          Great value for money. Very good communication with the company.
          Aleksandra
          14/08/2026
          Very easy
          Very easy , I recommend
          Samir zaghi
          B
          Bartlomiej
          1 day ago
          my first booking with Amimir, but definitely not the last
          H
          Holiday Happy
          1 day ago
          All excellent. Easy to use & really low deposits. It was helpful to be able to pay in installments as & when to suit & free refunds until a week before was a bonus.
          S
          Sanah
          2 days ago
          Very good and quick responses.
          L
          Laura
          2 days ago
          Amimir is in top,best prices,good locations,reliable. Thank you!
          M
          Moe
          2 days ago
          Amimir is a great booking platform, easy to book and pay. Trustable abd great customer care team.
          M
          Mohammed
          2 days ago
          I had a great experience booking through Almimir.com. The booking process was smooth, quick, and easy to use. Everything was clear and well organized, and the service was reliable from start to finish. I’m very satisfied with my experience and would definitely use Almimir.com again for my future bookings. Highly recommended!
          O
          Oleksandr
          2 days ago
          Please improve language experience. Thus form is displayed in Spanish on my iPhone app instead of English.
          S
          Saveli
          2 days ago
          Will use this service again!!
          N
          Nasim
          3 days ago
          Helpful team when you call the customer service. Very good reasonable price compared to.other websites.
          C
          Cagla
          3 days ago
          Generally fine but payment wasnt easy
          S
          Saran
          4 days ago
          Great prices and service
          W
          William
          4 days ago
          Service is certainly good. However, all your emails and info is in spanish only, my spanish is not so good so need to translate your info
          R
          Rosa
          4 days ago
          Easy to make my selection.
          C
          Chris
          5 days ago
          Good booking service, no issues.
          E
          Elham
          5 days ago
          Beautiful!
          S
          Stephen
          6 days ago
          Great communication and updates
          A
          Aqab Zahoor
          6 days ago
          it was good experience, no problem
          N
          Nihat
          6 days ago
          Not bad.
          M
          Milica
          6 days ago
          It has always been great, and I hope it will stay that way.
          M
          Moe
          7 days ago
          Best booking engine is Amimir

          Frequently asked questions about Azul Beach Resort Sensatori Mexico

          Where can I park at Azul Beach Resort Sensatori Mexico?

          If you stay at Azul Beach Resort Sensatori Mexico you have the following parking possibilities (subject to availability):
          • Paid Indoor parking
          • Paid outdoor parking

          Does the Azul Beach Resort Sensatori Mexico have wifi connection?

          • The Azul Beach Resort Sensatori Mexico offers Wi-Fi for a fee.
          • The Azul Beach Resort Sensatori Mexico has an Internet corner.

          Can I stay with a pet at Azul Beach Resort Sensatori Mexico?

          Pets are allowed at Azul Beach Resort Sensatori Mexico (on request and direct payment at the hotel). Check the conditions.

          Does the Azul Beach Resort Sensatori Mexico have a swimming pool?

          Yes, Azul Beach Resort Sensatori Mexico has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
          • Children's pool (summer season).

          What can I do at Azul Beach Resort Sensatori Mexico?

          The Azul Beach Resort Sensatori Mexico offers the following activities (some may be for a fee):
          • Spa for a fee
          • Masseur

          Is there children's cots available at Azul Beach Resort Sensatori Mexico?

          The Azul Beach Resort Sensatori Mexico has cots available with direct payment at the hotel (you must request before you start your trip).

          Does the Azul Beach Resort Sensatori Mexico have a 24h reception?

          Yes, Azul Beach Resort Sensatori Mexico has a 24-hour reception.

          Is there air conditioning in the common areas at Azul Beach Resort Sensatori Mexico?

          Yes, Azul Beach Resort Sensatori Mexico has air conditioning in the common areas.
          Azul Beach Resort Sensatori Mexico
          Customer photos