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          Hotel The Palm by Kavia

          Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida, Playa del Carmen, Mexico View on map
          Highlighted ​Facilities and services
          Wifi and Internet
          Spa and wellness
          Swimming pools
          See all
          Check-in and check-out times
          Check in
          Between 3:00 PMand11:30 PM
          Check out
          Before 11:00 AM
          Location and surroundings
          See map
          Accommodation features
          Near the Airport
          Internal parking
          Pool

          Your stay starts with Amimir.com

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          Facilities and services

          Main Areas

          24 h reception
          Air-conditioning in the main facilities
          Lift
          Smoking Area
          Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

          Restaurant

          Bar
          Snack bar

          Wifi and Internet

          Wi-Fi

          Main Hotel Services

          Meeting Room Paid
          Free Luggage Room
          Loungers

          Pets

          Not Pet-Friendly

          Spa and wellness

          Jacuzzi

          Facilities

          Garden
          Balcony
          Solarium

          Swimming pools

          Outdoor Pool (summer)
          Outdoor pool (all season)

          Parking

          The accommodation has a car park free of charge
          Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

          The surroundings of Hotel The Palm by Kavia

          Nearby

          CEDAM 0.3 mi
          Terminal Marítima Playa del Carmen 0.3 mi
          Martina Beach Club 1 mi
          CENTRO MAYA 1.7 mi
          Plaza Las Américas 1.7 mi
          Playa 88 1.8 mi
          Sandos Playacar Beach Resort 2.2 mi

          Places of interest

          Gran Coyote Golf 3.2 mi
          Cenote Chaak Tun 3.9 mi
          Xplor 4.2 mi
          Xcaret Park 4.4 mi
          Xenses Park | por Xcaret 4.5 mi
          Río Secreto 4.8 mi
          Stingray Beach Cozumel 11.6 mi
          Planetario De Cozumel Cha'an Ka'an 12.4 mi

          Nearby beaches

          Playa Xcalacoco 3.7 mi

          Nearby airports

          Playa Del Carmen, Quintana Roo Airport (PCM) 0.5 mi
          Cozumel, Quintana Roo Airport - Cozumel Intl. (CZM) 12.2 mi
          Cancun, Quintana Roo Airport - Cancun Intl. (CUN) 31.4 mi
          All distances are calculated in a straight line. Actual travel distances may vary.

          Pet Policy

          Pets are not permitted in this accommodation.

          Accommodation description

          A Boutique hotel in Playa del Carmen that reflects the lifestyle of the city, aimed at adults over 14 years. The Palm at Playa is located in the center of this beautiful city, which offers hospitality above standards. Our service philosophy, combined with contemporary design and proximity to most of the action in Playa del Carmen makes The Palm the ideal hotel for your holiday in Mexico. The Palm at Playa offers a rooftop terrace with a pool, bar, spa and gym. This hotel offers free Wi-Fi and rooms with modern-style décor, air conditioning, flat-screen cable TV and views of the garden or the street and parking subject to availability.


          Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.
          Some of the services listed may incur an additional charge. You can check the applicable rates directly with the property. All the information on this page is subject to change by the accommodation. If you have any questions, please contact us.

          Legal information

          This accommodation is managed by a legal entity. The provision of the accommodation service is therefore carried out within the framework of a business or professional activity.
          License number: 008-007-004904/2025

          Ratings about Hotel The Palm by Kavia

          7.7
          Good
          Based on 731 reviews

          What do guests have to say about Hotel The Palm by Kavia?

          The Palm at Playa: A hotel with a spectacular terrace and beautiful pools. Centrally located and friendly staff. Some guests suggest avoiding the noise of Fifth Avenue to relax. Improvements to Wi-Fi and maintenance are noted. Overall, the rooms are spacious and the service is excellent. Perfect for those looking for comfort and a good location.
          AI
          To save you time, we have compiled and summarized external customer reviews with artificial intelligence.

          Reviews about Amimir.com
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          Amimir.com
          16/07/2026
          Everything goes smoothly
          The booking process is straightforward, the prices are very good and a great customer support.
          Valentin
          16/07/2026
          Great web site and let me pay in…
          Great web site and let me pay in instalments with really helps when you have a family
          Jamie pearson
          13/07/2026
          Amimir is the best
          Amimir has the best price for the great hotels.Customer care is exelante,fast and very comited.I have 2 more reservation with Amimir in a future.
          Ana Miljkovic
          13/07/2026
          Amazing company already love booking my…
          Amazing company already love booking my trips through them. And best prices too ??
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          05/07/2026
          Deceptive practices
          Again one of those websites which doesnt put all the fees upfront and disguise it as a good deal. Deceptive at best.
          Alexis Crzt
          16/06/2026
          South Spain is great for holidays
          South Spain is great for holidays. Torremolinos is nice and clean. The weather was nice.
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          15/06/2026
          A rapidly growing accommodation booking service.
          As always, everything is great. The selection of hotels, the prices, and the customer feedback.
          Yury Zapryagalov
          31/05/2026
          I have given 5* because from start to…
          I have given 5* because from start to finish of our booking and holiday we had no problems at all and amimir.com was much cheaper than the competitors we have already booked via amimir for another holiday later this year
          Edward Fox
          29/05/2026
          Quick and easy booking
          Quick and easy booking. This was my first time using them and I would definitely use them again. Thank you!
          Michael Orengo
          02/07/2026
          I booked a a stay of two days
          I booked a a stay of two days. I thought all is included and now it shows that I should pay additional fees of USD 90 in the hotel.
          Elmar Bacher
          24/05/2026
          Swift response to my booking query
          Swift response to my booking query My frustration was not being able to make payment and have the booking confirmed. However Amimir called me and sorted out everything to my satisfaction. Thank you
          Peter Appleby
          F
          Firefly
          20 hours ago
          Booking super easy , no issues .
          M
          Mile
          22 hours ago
          Great experience with Amimir. Everything was fine. Thank you
          A
          A
          1 day ago
          The rooms are still dusty after cleaning
          J
          Joanne
          2 days ago
          First time using but will definitely use again
          M
          Murad
          2 days ago
          Excellent
          A
          Arthur
          3 days ago
          When I arrived at the hotel I was told they had no booking under my name that I must be looking for a different hotel with a similar name. When I arrived at the address they suggested, there was no hotel at all. I suggest avoiding this hotel. However - when I contacted Amimir's customer service they were friendly, understanding and appeared ready to make it right.
          F
          Fokru
          3 days ago
          very good
          A
          Alice
          3 days ago
          Nothing negative, all went smoothly.
          M
          MariaC
          3 days ago
          The most economical and usable platform!!
          A
          Annely
          3 days ago
          Very good
          A
          António Sousa
          3 days ago
          Fácil de pesquisar, apresenta preços muito competitivos, terceiro ano a viajar pela Amimir, e de certeza que irei continuar.
          A
          Alan
          3 days ago
          I will always use Amimir to book my accommodations
          C
          Charlene
          3 days ago
          Excellent service and communication
          S
          Sharon
          4 days ago
          No problems with you at all
          T
          Tobiasz
          4 days ago
          Everything was ok!👌
          S
          Sulman
          5 days ago
          Everything is great
          A
          Ana
          5 days ago
          Amimir has the best choise for the best price.Finished my 3 rd reservation, so exspect reward-even lower prices.
          A
          Abdul
          5 days ago
          The additional comments about 3 single beds did not go through to Vergilius’ booking system. They did not have 3 beds prepared for our room. It did not show. You need to check your system on how additional requirements get passed on to hotels through your system.
          S
          Stacy
          5 days ago
          Very easy and reliable. Good offers.
          K
          Kareem
          5 days ago
          Despite the unpleasant change (by the hotel) in my booking terms just 30 minutes before my arrival, amimir was very supportive and helpful. Thank you!

          Frequently asked questions about Hotel The Palm by Kavia

          Does the Hotel The Palm by Kavia have wifi connection?

          The Hotel The Palm by Kavia has Wi-Fi.

          Can I stay with a pet at Hotel The Palm by Kavia?

          Pets are not allowed at Hotel The Palm by Kavia.

          Does the Hotel The Palm by Kavia have a swimming pool?

          Yes, Hotel The Palm by Kavia has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
          • Outdoor swimming pool (summer season)
          • Outdoor swimming pool (all season)

          Does the Hotel The Palm by Kavia have a 24h reception?

          Yes, Hotel The Palm by Kavia has a 24-hour reception.

          Is there air conditioning in the common areas at Hotel The Palm by Kavia?

          Yes, Hotel The Palm by Kavia has air conditioning in the common areas.

          Is there a bar at Hotel The Palm by Kavia?

          Yes, Hotel The Palm by Kavia has a bar.
          Hotel The Palm by Kavia
          Customer photos