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          Now Emerald Cancún

          Ave Kukulcan Km 19.5 Hotel Zone, Cancun, Mexico View on map
          ​Facilities and service
          Spa and wellness
          Wifi and Internet
          See all
          Check-in and check-out times
          Check in
          from 3:00 PM
          Check out
          Before 12:00 PM
          Location and surroundings
          See map
          Accommodation features
          Pet-Friendly

          Your stay starts with Amimir.com

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          Facilities and services

          Main Areas

          24 h reception
          Lift
          Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)

          Main Hotel Services

          Meeting Room
          Hairdressing salon
          Hotel Stores
          Multilingual employees
          Bell boy
          Door man
          Pool sunshade

          Spa and wellness

          Sauna
          Turkish bath
          Spa Center

          Facilities

          Garden
          Balcony
          Ping Pong

          Wifi and Internet

          Internet Corner
          Wi-Fi

          Activities

          Golf

          The surroundings of Now Emerald Cancún

          Nearby

          El Rey Archaeological Zone 0.4 mi
          Museo Maya de Cancún y Zona Arqueológica de San Miguelito 1.4 mi
          Ventura Park 3 mi

          Places of interest

          Interactive Aquarium Cancún 4 mi
          Xoximilco | Mexican Floating Fiesta in Cancun 6.5 mi
          Cancun Country Club 6.9 mi
          El Niño Beach 9.8 mi
          El Meco Archaeological Site 11 mi
          Punta Sur 11.3 mi
          Garrafon Park - MX 11.3 mi
          Parque de Los Sueños 11.5 mi

          Nearby airports

          Cancun, Quintana Roo Airport - Cancun Intl. (CUN) 6.1 mi
          Isla Mujeres, Quintana Roo Airport (ISJ) 13.7 mi
          Playa Del Carmen, Quintana Roo Airport (PCM) 35.5 mi
          All distances are calculated in a straight line. Actual travel distances may vary.

          Accommodation description

          This charming hotel is located on one of the most beautiful beaches in Cancun, with the Nichupté lagoon to the west and the Caribbean to the west. The shops, stores and shopping centers, as well as the lively nightlife of Cancun are very close to the complex. The airport is located at 14 kilometres, the Riviera Maya at 95 and Playa del Carmen at about 65. With public transport, located at 200 meters, you can reach both the Riviera Maya and Playa del Carmen. Thanks to the warm temperatures throughout the year, you can enjoy unforgettable holidays. This hotel has a total of 388 rooms spread over seven floors. It offers its guests numerous facilities, such as a spacious entrance hall and a TV room. It also has a very cozy piano bar and a restaurant with Mexican and Mediterranean specialties. As additional benefits you will have a laundry service. On the outside of the hotel there are parking spaces. All rooms have their own bathroom with shower and hairdryer. They also have direct dial telephone, satellite or cable TV, Internet connection, air conditioning, rental safe and balcony or terrace. In the beautiful exterior part of the complex you can find a swimming pool with a separate area for children, umbrellas and sunbeds. The hotel offers you the possibility of using a sauna, a solarium, a massage service (with extra charge), a beauty salon and a gym. You can also play tennis or participate in the program of activities and entertainment. Other water activities are offered on the beach and you can go windsurfing or catamaran riding. In addition, the beach has a bar where you can enjoy refreshments. Towels are available at the pool and at the beach. A breakfast buffet is offered every morning.


          Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.

          Some of the services listed may incur an additional charge. You can check the applicable rates directly with the property. All the information on this page is subject to change by the accommodation. If you have any questions, please contact us.

          Ratings about Now Emerald Cancún

          8.9
          Very good
          Based on 144 reviews

          Reviews about Amimir.com
          trustpilot
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          Amimir.com
          24/07/2026
          Easy clear convenient
          Easy, convenient, simple, clear. Made my booking for hotels in Italy.
          Monika
          22/07/2026
          ??? ???? ????? ??????? ??????? ????…
          I am very pleased with the service I received on the Amimir website. The prices are excellent and competitive, the ordering process was simple and convenient, and the service was professional, fast and courteous. Definitely recommend to anyone looking for quality, reliability and fair prices. Thank you very much
          Shadi
          21/07/2026
          Great website
          Their prices are good They answer questions and inquiries quickly Trusted site::)
          Martha wasyf
          16/07/2026
          Everything goes smoothly
          The booking process is straightforward, the prices are very good and a great customer support.
          Valentin
          22/07/2026
          Prices incorrect and not compliant with GDPR
          I wanted to book a hotel and went through the various steps. When I got to the payment page this then indicated that it did not include taxes, which mean that their price was cheaper than other providers in the first instance, but the added taxes then made them more expensive. This is illegal under EU law. Furthermore, I then received a phone call from them telling me I hadn't booked. I did not consent to being contacted by phone, which again means they are not compliant with EU law.
          GA
          16/07/2026
          Great web site and let me pay in…
          Great web site and let me pay in instalments with really helps when you have a family
          Jamie pearson
          13/07/2026
          Amimir is the best
          Amimir has the best price for the great hotels.Customer care is exelante,fast and very comited.I have 2 more reservation with Amimir in a future.
          Ana Miljkovic
          13/07/2026
          Amazing company already love booking my…
          Amazing company already love booking my trips through them. And best prices too ??
          Michael
          16/06/2026
          South Spain is great for holidays
          South Spain is great for holidays. Torremolinos is nice and clean. The weather was nice.
          Jimmy Corkhill
          21/07/2026
          Amimir.com Messed up my Cancellation request
          Response to the July 18 review response from Amimir.com My Booking #7644858 came with free cancellation before July 9th, with no charges, and a cancellation/modification charge of $246 Euros if done before July 13th. A full charge to cancel/modify from July 14th and on. On July 13th I contacted Amimir.com directly, by phone, and requested a partial cancellation of one of the two rooms in my booking, due to a medical condition that prevented me from travelling. The partial cancellation was subject to a $246 euro fee as per their cancellation policy. At that time the representative requested me to provide a medical document to only be used to see if their supplier would waive the cancellation fee of $246 Euro, that was applicable at the time. I provided to them what I had and told them that this would take some time to get a medical document from my doctor but to proceed with my partial cancellation of one room on my booking. Instead of proceeding with my partial cancellation request on July 13th, subject to the cancellation fee of $246 Euro, they waited until I was able to secure a medical document from my doctor and proceeded with the cancellation request on July 16th. As of that date the partial cancellation request was subject to the full charge of the room with no refund provided. Their supplier refused to take into consideration the medical document provided. Given that fact that they choose to wait to proceed with cancelling my room, I am now being denied the refund $736 Euros that I am due (Room charge $982 Euro, less the $246Euro) cancellation charge on July 13. They refuse to take responsibility for their mistake of not partially cancelling/modify my booking, as per my instructions and according to their cancellation policy on July 13th and instead waiting until July 16th once they received the medical document. Again this medical document was only requested to see if they could waive the cancellation fee and was not required to cancel the actual room booking. As a result of their mistake, incompetence, negligence, I am now being denied the refund of $736 Euros that is rightfully due to me and they are refusing to make this mistake of theirs, right for their customer.
          Michael
          15/06/2026
          A rapidly growing accommodation booking service.
          As always, everything is great. The selection of hotels, the prices, and the customer feedback.
          Yury Zapryagalov
          M
          Moni
          1 day ago
          Easy, clear and fast
          A
          Anonymous
          1 day ago
          Due to being met with short calls and inattentive service we had no choice but to call customer service. Our agent was kind and helpful, and managed to get through to our host, which made our experience with this sight really pleasant.
          M
          Martha
          1 day ago
          Very good company
          N
          Nichola
          4 days ago
          First time I have used this company and they were excellent, kept informed regularly.
          R
          Rebecca
          5 days ago
          Brilliant company
          K
          Katia
          5 days ago
          The booking was quick and easy. No concerns.
          p
          paris071317
          5 days ago
          It was easy to book which I liked and the price was reasonable
          L
          Lucie
          6 days ago
          All was good
          F
          Fjona
          7 days ago
          Good price compare with other turist operators .
          M
          Martha
          7 days ago
          Excellent website prices Their prices are very good Communicating with them is easy and helping quickly
          D
          Donna
          8 days ago
          Good value for money lived the happy hour BOGOF
          F
          Farah
          8 days ago
          Reasonabke price
          T
          Taher
          8 days ago
          لا
          F
          Firefly
          9 days ago
          Booking super easy , no issues .
          M
          Mile
          9 days ago
          Great experience with Amimir. Everything was fine. Thank you
          A
          A
          9 days ago
          The rooms are still dusty after cleaning
          J
          Joanne
          10 days ago
          First time using but will definitely use again
          M
          Murad
          10 days ago
          Excellent
          A
          Arthur
          11 days ago
          When I arrived at the hotel I was told they had no booking under my name that I must be looking for a different hotel with a similar name. When I arrived at the address they suggested, there was no hotel at all. I suggest avoiding this hotel. However - when I contacted Amimir's customer service they were friendly, understanding and appeared ready to make it right.
          F
          Fokru
          11 days ago
          very good

          Frequently asked questions about Now Emerald Cancún

          Does the Now Emerald Cancún have wifi connection?

          • The Now Emerald Cancún has Wi-Fi.
          • The Now Emerald Cancún has an Internet corner.

          What can I do at Now Emerald Cancún?

          The Now Emerald Cancún offers the following activities (some may be for a fee):
          • Paid Thermal Centre

          Does the Now Emerald Cancún have a 24h reception?

          Yes, Now Emerald Cancún has a 24-hour reception.
          Now Emerald Cancún
          Customer photos