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          Hotel Del Sol Cancún

          Av. Lopez Portillo Mz 2Lt 1A SM85, Cancun, Mexico View on map
          Location and surroundings
          See map

          Your stay starts with Amimir.com

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          4.5/5
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          Facilities and services

          Main Areas

          24 h reception

          Pets

          Not Pet-Friendly

          Facilities

          Balcony
          Lounge with TV

          Main Hotel Services

          Safe at the reception
          Multilingual employees
          Door man

          Activities

          Golf

          Wifi and Internet

          Wi-Fi

          Parking

          There's a car park free of charge close to the accommodation

          The surroundings of Hotel Del Sol Cancún

          Nearby

          El Niño Beach 0.4 mi
          El Meco Archaeological Site 1.6 mi
          Arrecife El Meco 1.9 mi
          Centro Comercial Marina Puerto Cancún 2 mi
          Mercado 28 2.6 mi

          Places of interest

          Dolphin Discovery Isla Mujeres 5.4 mi
          Garrafon Park - MX 6 mi
          Interactive Aquarium Cancún 6.2 mi
          Punta Sur 6.3 mi
          Parador Fotográfico 6.3 mi
          Museo Maya de Cancún y Zona Arqueológica de San Miguelito 8.2 mi
          El Rey Archaeological Zone 9.1 mi
          Ventura Park 11.4 mi

          Nearby beaches

          Playa El Cocal 6.1 mi

          Nearby airports

          Isla Mujeres, Quintana Roo Airport (ISJ) 6 mi
          Cancun, Quintana Roo Airport - Cancun Intl. (CUN) 11.1 mi
          Playa Del Carmen, Quintana Roo Airport (PCM) 42.9 mi
          All distances are calculated in a straight line. Actual travel distances may vary.

          Pet Policy

          Pets are not permitted in this accommodation.

          Accommodation description

          This hotel is located in Puerto Juarez, just 5 minutes from the most interesting areas of Cancun and Playa del Niño. It is 10 km from Plaza de las Américas and its shops, and 15 km from Mercado 28. Playa del Carmen is 68 km away and in 25 minutes by boat you reach Isla Mujeres. This family-friendly city hotel was built in 2009, exhibits a minimalist style and provides a pleasant family atmosphere, as well as comfortable facilities. It is ideal for both guests on holiday and for those on business holidays and has a total of 22 rooms, including 8 single rooms, 2 suites and 2 Junior suites, as well as 2 apartments. In addition to a lobby area with 24-hour reception and check-out service and a safe, this air-conditioned establishment features a restaurant, and guests will appreciate conference facilities and Wi-Fi Internet access. They can make use of the laundry service and parking, which is available for those arriving by car. The rooms are decorated in a classic style. All of them have private bathroom with shower, basic facilities and hairdryer and offer extra large or double bed. They are equipped with satellite TV, Internet connection, safe and minibar, as well as tea and coffee making facilities, washing machine, ironing set and individually regulated air conditioning. All rooms come with a terrace. There are sun loungers to relax on the hotel terrace. Guests can enjoy a continental breakfast each morning.


          Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.
          Some of the services listed may incur an additional charge. You can check the applicable rates directly with the property. All the information on this page is subject to change by the accommodation. If you have any questions, please contact us.

          Ratings about Hotel Del Sol Cancún

          7.3
          Good
          Based on 209 reviews

          What do guests have to say about Hotel Del Sol Cancún?

          Hotel Del Sol Cancún is a quiet and comfortable place, ideal for sleeping and relaxing. Guests appreciate its location near Puerto Juárez and its easy access to Isla Mujeres. Although some mention cleanliness and noise issues from a nearby motel, most highlight the cleanliness, attentive staff, and security. For its price, it's a good option with quick access to attractions. In short, it's a simple, clean, and comfortable hotel, perfect for those looking to relax and explore the area.
          AI
          To save you time, we have compiled and summarized external customer reviews with artificial intelligence.

          Reviews about Amimir.com
          trustpilot
          Trustpilot
          brand
          Amimir.com
          12/08/2026
          It was my second experience for hotel…
          It was my second experience for hotel booking with this platform.And I was still a little worred,but everything went successfully. Booking process was fast,price was lower,than the competitors.I hope to use these services again next time.
          Vitalij Maksunov
          12/08/2026
          Cheapest and best website
          Easy to follow website. Cheapest compare to other sites, even cheaper than booking directly from the hotel.
          Viking Customer
          10/08/2026
          Everything was good.
          Everything was good.
          Zoran
          09/08/2026
          Easy booking experience
          Easy booking experience, no issues during checkin or anything, clear instructions and great price.
          Omar Ajoue
          13/08/2026
          Appalling service—Amimir refuses to fix…
          Unreasonable and illogical—Amimir refuses to fix an obvious error despite instant notification. I chose Amimir.com (Booking Ref: a01402408b / ID: 7719637) to book a 2-night stay for a group of 8 friends because of their positive Trustpilot score. We even used them for the previous night's booking. During checkout, the breakfast-inclusive option was actively displayed for just a £7 surplus (£635 total). My credit card was charged £628—a minor variation I reasonably assumed was due to standard currency exchange rates. However, the confirmation dropped as "room only." I called support within seconds to rectify this obvious error and took a timestamped screenshot proving the live website was still actively advertising that exact £7 rate. The inventory was there, and the price was valid. Amimir's response has been completely unacceptable. They claim their internal log shows no system error, but showing a final "room only" log doesn't prove my intent—it only proves what their system mistakenly recorded. They have provided zero evidence that I actively selected room only. No group of 8 adults would willingly pass up breakfast for a total of £7 over 2 nights. We stayed there previously and loved it! It was clearly an error and the same B&B price was available on other sites. Amimir could have easily resolved this there and then. Instead, after going back and forth with their customer support team over several days (and what appeared to be AI generated stock responses!) we had the following today. Customer service agent Tomas Da Costa refusing to help, claiming the hotel says it "isn't possible" to change it, and told us to just buy breakfast at reception. This is a blatant lie. I am looking at their live website right now, and today the breakfast package is still actively advertised for just £6 extra over the room-only rate for the whole trip! The rate is live, the inventory is there, yet Amimir refuses to spend £6 to honour their own advertised price. Buying walk-in breakfast for 8 adults over 2 nights will cost us hundreds of pounds out of pocket. To pass this massive financial burden onto us over a £6 discrepancy is an absolute insult. Every single one of the 8 friends on this trip is understandably fuming by this treatment and motivated to act. We were looking forward to returning to the Royal Obidos and the excellent breakfast they provide (we were there last year). What should be an enjoyable few weeks in the lead up to our trip...will now be taken up by having to raise a legal claim on top of raising through our credit card provider. We will never trust this platform again and suggest others consider the same.
          toby davies
          09/08/2026
          Good experience
          Good experience
          Manal Alsubaies
          08/08/2026
          Best App ever
          Good App and everything was good
          Mohammed
          07/08/2026
          Price and process
          Price and process
          MB
          07/08/2026
          Always very good prices and clear…
          Always very good prices and clear informstion
          Anoniem
          12/08/2026
          Their "reservations confirmations" are fake. You have no reservation
          Sent a confirmation for my hotel booking - but that was fake - in reality I had no booking. I discovered this when I contacted the All Accor - hotel to inform them that I was arriving late. This was weeks before my stay, so I contacted Amimir.com and at this point I have a void "confirmation", no refund, and a "we're checking with our holiday provider" Update: As you can see (below) Amimir.com is not disputing that they are sending fake confirmations.
          Jon
          07/08/2026
          Smooth transaction and no surprises
          Smooth transaction and no surprises. Booking and Service Level as expected
          El Mehdi Moujid
          06/08/2026
          It was a great experience and I recommend people to have the same experience
          It was a great experience. I enjoyed any moment during my stay at this accommodation.
          Ajaoud M.
          06/08/2026
          Good agent
          Exactly what I expected with the cheapest price
          Masayo Long
          03/08/2026
          Good company for getting good prices…
          Good company for getting good prices and trusting company
          BRAHIM SAHBI
          11/08/2026
          Unfair cancellation 10 days before my trip while rooms are STILL available on their website!
          I booked a stay at Kaya Artemis Resort & Casino through Amimir.com (Booking ID: 7710825) and paid in full (€1,256). Relying on this confirmed reservation, I also purchased non-refundable flight tickets for my upcoming holiday. Just 10 days before my trip, Amimir sent me a cold email stating that my reservation was canceled due to a "change in availability" at the hotel, offering nothing more than a simple refund. However, upon checking Amimir.com right after receiving this email, I discovered that rooms for the EXACT SAME DATES at Kaya Artemis Resort & Casino are STILL BEING SOLD on their website! This is absolutely unacceptable. They claim there is no availability, yet they continue to list and sell the same rooms to new customers—likely at a higher price—while leaving existing customers stranded with paid flight tickets. Canceling a confirmed booking 10 days prior to arrival and causing a direct financial loss of [Uçak Biletinizin Tutar?] for my flights is a clear violation of fair trading standards. I refuse to accept a basic refund that leaves me with wasted flight tickets and overpriced last-minute hotel rates. I demand that Amimir either honor my original reservation (ID: 7710825) or provide an equivalent 5-star hotel in the same region at no additional cost. If this is not resolved immediately, I will be taking formal legal action through the European Consumer Centre (ECC-Net) and submitting all screenshot evidence of their ongoing room sales. Avoid booking with Amimir if you don't want your vacation ruined at the last minute!
          Berfin Baran
          02/08/2026
          Better than expected
          The process was good and realively painless. While tracelling around Tunisia (6 hotels) we booked through this site and another. They both spoke of local taxes being payable at the destination. This was the only one to enforce this, which was a disappointment.
          Mark Hickman
          02/08/2026
          Great price to value ratio!
          Great price to value ratio!
          MATE S.
          D
          Dounia
          23 hours ago
          Easy and great value for money
          G
          Gediminas
          1 day ago
          Everything was smooth 🤗
          G
          Gulden
          1 day ago
          Customer service answered the phone straight away when I had a question and was able to resolve my issue very quickly.
          T
          Tereza
          1 day ago
          Very happy with my experience using Amimir. The booking process was simple and straightforward, the information provided was clear, and everything went smoothly from start to finish. I found the service reliable and convenient, with good value for money. I would definitely use Amimir again for future trips and would happily recommend it to others.
          M
          Mohamed
          2 days ago
          Excellent service, smooth booking process. The only drawback is it lack rooms description and photos on most of the hotels which makes it difficult to select.
          I
          Iryna
          3 days ago
          Die Buchung über Amimir.com war sehr einfach und bequem. Die Preise waren niedriger als auf anderen Buchungsportalen, was für uns ein großer Vorteil war. Wir sind mit dem Service sehr zufrieden und würden definitiv wieder über Amimir.com buchen.
          T
          Tads
          3 days ago
          Good and smooth
          O
          Oksana
          3 days ago
          We had a very positive experience with Amimir.com. We found a very good price for our hotel, the booking process was easy and everything went smoothly. We would definitely book with Amimir.com again and recommend the platform to others. Thank you!
          E
          Estera Ligia
          4 days ago
          Trustworthy and very good price offers!
          O
          Oltian
          4 days ago
          Very happy
          D
          Dragan
          6 days ago
          I am working with you for the first time, I am very satisfied. Everything was quick, easy and professional. I will continue cooperation with you.
          M
          Meshari
          6 days ago
          Great offer
          F
          Farhan
          6 days ago
          I booked the hotel and payment got deducted from my bank account but Amimir sent email to me saying payment paid. I had to call them and it was slight stress but the moment i called the Italy office they helped me.
          T
          Tarek
          6 days ago
          I was not aware of the tax i still have to pay at the hotel.
          S
          Sergii
          7 days ago
          Ок
          S
          Slim
          8 days ago
          Amimir website is good. Only criticism is the cancellation process is not clear and is misleading and confusing. I book two hotels so I can choose depending on what my wife wanted and cancelled one of them in time and the website said that cancellation is confirmed but after few days I looked at my emails and found an email saying you need to confirm the cancellation!! This led to me having been charged the full amount of the reservation and I have raised this complaint with Eduardo.
          M
          Mihrem
          8 days ago
          Booking went smooth
          N
          Nabi
          8 days ago
          It’s better than other websites in terms of more affordable prices and finding the dates I want.
          B
          Bohdan
          8 days ago
          Very good
          O
          Ossie
          8 days ago
          All smooth

          Frequently asked questions about Hotel Del Sol Cancún

          Does the Hotel Del Sol Cancún have wifi connection?

          The Hotel Del Sol Cancún has Wi-Fi.

          Can I stay with a pet at Hotel Del Sol Cancún?

          Pets are not allowed at Hotel Del Sol Cancún.

          Does the Hotel Del Sol Cancún have a 24h reception?

          Yes, Hotel Del Sol Cancún has a 24-hour reception.
          Hotel Del Sol Cancún
          Customer photos