9.1
Joaquin
Travelled with family
Booked on Esquiades.com
April 2026
Excellent
All the staff are wonderful and friendly.
Todo el personal tiene un trato esstupendo y amable
nothing
nada
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6.7
Josu
Travelled with family
Booked on Amimir.com
April 2026
Good
Overall, good
En general,bien
The quality of the beds, as you probably know, is deplorable.
La calidad d las camas,como ya sabreis,es lamentable
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9.1
Jorge
Travelled with friends
Booked on Esquiades.com
April 2026
Excellent
Very friendly staff and a buffet restaurant with great quality and variety.
Pessoal muito simpático e restaurante bufete de grande qualidade e variedade.
Car Park prices are a complete rip-off, both at the hotel and in the other car park lots in Andorra.
Preço do estacionamento é um perfeita exploração, no hotel e nos restantes parquede Andorra.
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9.4
Alfredo
Travelled with family
Booked on Esquiades.com
March 2026
Excellent
At dinner, with half-board, they charge €2.60 for a 70cl bottle of water, supposedly filtered. I think that's outrageous, since it's clear those bottles are refilled with tap water.
En la cena, media pensión, te cobran por una botella de agua de 70 cl, supuestamente filtrada, 2,60€. Me parece un abuso, ya que está claro que esas botellas se rellenan de agua de grifo.
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8.9
Mina
Travelled with family
Booked on Esquiades.com
March 2026
Very good
Very varied and high-quality buffet
Buffet muy variado y de calidad
Nothing
Nada
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8.7
Roberto
Travelled with family
Booked on Esquiades.com
March 2026
Very good
Price quality, location, qualified staff.
Preu qualitat, ubicaciò, personal qualificat.
Small room for four people
Habitacio menida per a quatre pesones
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9.7
MarĂa Amparo
Travelled with family
Booked on Esquiades.com
March 2026
Excellent
Buffet Location
UbicaciĂłn
Buffet
Few main areas and places to be with family and/or friends
Pocas zonas comunes y para estar con la familia y/o amigos
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9.1
Sergio
Travelled with family
Booked on Esquiades.com
March 2026
Excellent
Close to the center, accessible car park, spa, children's play area, breakfast
CercanĂa al centro, accesibilidad parking, spa, zona juegos niños, desayuno
Car Park and spa area price in the other building
Precio parking y zona spa en el otro edificio
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9.7
Francisco Saul
Travelled with family
Booked on Esquiades.com
March 2026
Excellent
Skiing in Andorra is becoming increasingly expensive.
Cada vez está más caro ir a esquiar a Andorra
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8.3
BĂ rbara
Travelled with family
Booked on Amimir.com
March 2026
Very good
Very centrally located hotel, amazing facilities, perfect Wi-Fi, food with little variety but of good quality.
Hotel muy cĂ©ntrico, las instalaciones increĂbles, wifi perfecto, comida poca variedad pero de calidad
The bathrooms in the rooms need renovation, and the rooms and hallways have carpeting as well. One of the reception staff members was unfriendly.
Baño de las habitaciones a renovar y las habitaciones y pasillos con moqueta también.
La poca amabilidad de una de las chicas de recepciĂłn
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9.7
Carlos
Travelled with family
Booked on Esquiades.com
March 2026
Excellent
Good value for money. Breakfast and dinner with a wide variety of options. The spa is highly recommended after a day of skiing.
Buena relaciĂłn calidad precio, Desayunos y cenas con mucha variedad. El Spa muy recomendable despuĂ©s de un dĂa de esquĂ.
The lighting in the bathroom mirror.
La iluminación en el espejo del baño.
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7.4
Meritxell
Travelled with friends
Booked on Amimir.com
March 2026
Good
very good food, very friendly and attentive staff, central.
comida muy buena, personal muy amable y atento, centrico.
They have charged us 3.60 euros for the wifi on the credit card we give to be able to charge the restaurant's drinks. 250 ml filtered water bottle. 3.50 euros, quite old hotel in the rooms. Too hot in the rooms.
Nos han cobrado 3,60 euros por el wifi en la targeta de credito que dimos para poder cobrar las bebidas del restaurante. botella de agua filtrada de 250 ml. 3,50 euros, hotel bastante antiguo en las habitaciones. Demasiada calor en las habitaciones.
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8
Miguel
Travelled with family
Booked on Esquiades.com
February 2026
Very good
Good service
Buen servicio
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8.3
Rodrigo
Travelled with family
Booked on Esquiades.com
February 2026
Very good
Everything was fine, good value for money.
Todo correcto, relaciĂłn calidad precio.
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8
Josu
Travelled with family
Booked on Esquiades.com
February 2026
Very good
Excellent staff service. Perfect location. The spa, although not in the hotel itself, is very good.
Buena atenciĂłn del personal. La ubicaciĂłn es perfecta.
El Spa, aunque no está en el propio hotel, está muy bien
The breakfast is not what you'd expect from a 4-star hotel.
El desayuno no es de hotel de 4 estrellas
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7.4
Benoit
Travelled with family
Booked on Esquiades.com
February 2026
Good
The hotel's location is excellent, close to shopping streets, the municipal car park lot, and with direct access to the roads leading to the ski resorts. The restaurant buffet is well-stocked and offers a wide variety of choices every day for breakfast and dinner. Guests have access to the Mercure swimming pool.
L’emplacement de l’hôtel , proche des rues commerçantes, du parking municipal et direct aux routes qui mènent aux stations de ski.
Buffet du restaurant bien achalandé et varié tous les jours pour les petits déjeuner et les dîners.
Accès à la piscine du Mercure.
Second bed = sofa bed (not very comfortable) Municipal car park fees
Deuxième lit = canapé lit ( pas très confortable)
Prix du parking municipal
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9.1
Vicente
Travelled with family
Booked on Esquiades.com
February 2026
Excellent
Everything went very well, we'll be back!
Fue todo muy bien repetiremos
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8.9
Mariano
Travelled with family
Booked on Esquiades.com
January 2026
Very good
Excellent location, good service and good food.
UbicaciĂłn excelente, buen servicio y buena comida.
The bathroom in the room needs updating; it's a bit old.
El baño en la habitación necesita actualizarse, es un poco viejo.
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8.6
Ignacio
Travelled with family
Booked on Esquiades.com
January 2026
Very good
Good quality buffet, both at dinner and breakfast. Plenty of storage space in the room's closets.
Buenas calidad en el buffet, tanto en cena como en desayuno. Muchas capacidad en los armarios de la habitaciĂłn.
Soft mattresses. Bathroom is rather small. Car Park is very expensive. Common areas are very limited.
Colchones de las camas blandos. Baño algo pequeño. Aparcamiento muy caro. Zonas comunes muy limitadas.
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9.1
AgustĂn
Travelled with family
Booked on Esquiades.com
January 2026
Excellent
Overall, everything was very good. However, the rooms, bathrooms, and furnishings could use some updating and modernization. The breakfast buffet was very good. The staff was very friendly. It's in a good location, close to the city center.
En terminos generales muy correcto todo. Eso si, necesitaria alguna actualizacion y modernizacion de la zona de habitaciones, baño y mobiliario.
Bufet desayuno muy bueno. Personal muy amable.
Buena localizacion y proximo al centro.
Noisy air conditioning unit. The bathroom is a bit old-fashioned.
Maquina de aire ruidosa. El baño un poco antiguo.
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