Add travel dates
          Search by destination or accommodation
          Check in
          Check-out

          Novotel Melbourne on Collins

          270 Collins Street, Melbourne, Australia View on map
          ​Facilities and service
          Wifi and Internet
          See all
          Check-in and check-out times
          Check-in
          from 2:00 PM
          Check-out
          before 11:00 AM
          Location and surroundings
          See map
          Accommodation features
          Internal parking

          Your stay starts with Amimir.com

          Trustpilot
          4.5/5
          Over 1M hotels available worldwide Find accommodation, whatever you need, wherever you go.
          Here for you 24/7, 365 days a year Real people, always just a call or message away.
          Reviews you can trust Thousands of real reviews so you can book with confidence.

          Facilities and services

          Main Areas

          24 h reception
          Lift
          Access for people with reduced mobility in main areas (no adapted bathroom in the bedrooms)
          Adapted for people with reduced mobility

          Main Hotel Services

          Meeting Room Extra charge
          Laundry Service
          Hotel Stores
          Bicycle Rental
          Safe at the reception
          Multilingual employees
          Bell boy
          Door man

          Pets

          Not Pet-Friendly

          Wifi and Internet

          Wi-Fi

          Parking

          The accommodation has an outdoor car park with extra charge
          Check directly with the accommodation if they offer the possibility of booking the car park space in advance.

          Pet Policy

          Pets are not permitted in this accommodation.

          Accommodation description

          The Novotel Melbourne on Collins hotel welcomes you so you can enjoy a fantastic contemporary-style experience in 4.5-star facilities in the heart of Melbourne on the exclusive Collins Street and on St Collin s Lane, which houses the most Melbourne's fancy shops. We are also located within walking distance of the Rod Laver Arena, the MCG, Federation Square, the Princess and Regent theaters and other important enclaves of this cosmopolitan capital.


          Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.
          Some of the services listed may incur an additional charge. You can check the applicable rates directly with the property. All the information on this page is subject to change by the accommodation. If you have any questions, please contact us.

          Ratings about Novotel Melbourne on Collins

          7.5
          Very good
          Based on 2986 reviews

          What do guests have to say about Novotel Melbourne on Collins?

          The Novotel Melbourne on Collins is noted for its ideal location and friendly staff. Guests appreciate the comfortable rooms and the variety of breakfast. Some mention areas for improvement, such as cleanliness and noise from construction work. Despite criticisms about the age of the facilities and problems with front desk service, most enjoy the experience, especially families. All in all, it is a good choice for those seeking convenience and a central location in Melbourne, although there are areas for improvement in maintenance and customer service.
          AI
          To save you time, we have compiled and summarized external customer reviews with artificial intelligence.

          Reviews about Amimir.com
          trustpilot
          Trustpilot
          brand
          Amimir.com
          21/08/2026
          Great customer service!
          I would like to give a huge thank you to Tomas Da Costa, a representative at Amimir UK, for providing such an outstanding customer service experience. I contacted Tomas with a last-minute request to change the number of rooms in my reservation, just before the payment was due to be charged to my credit card. Tomas was incredibly helpful, understanding, and professional throughout the entire process. What really stood out was that he went the extra mile to make sure my request was handled correctly and that everything was properly arranged. His attention to detail and willingness to take the extra time gave us peace of mind and allowed us to look forward to our trip without any worries. Tomas, you were amazing! Thank you so much for your exceptional help and customer service. It is rare to receive this level of care and dedication, and it truly made a difference.
          Evaldas
          21/08/2026
          Amimir is a trustworthy booking engine
          Amimir is a trustworthy booking engine. Offers a very competitive price vs the top agents in UK. We will use it and recommend it to everyone
          Moe
          21/08/2026
          Amimir company is doing very we?l their…
          Amimir company is doing very we?l their job,congrats! Trust and safety with them!
          adina m
          21/08/2026
          Easy booking and a very good price
          I found Amimir while looking for a good hotel deal and was very happy with the price compared with other websites. The booking process was simple and straightforward, and I received the confirmation without any problems. So far, my experience has been very positive and I would use Amimir again.
          Asiya Tereza
          20/08/2026
          Everything great
          Everything great
          Natia
          19/08/2026
          I would recommend a reliable service
          I would recommend a reliable service
          Nabi
          18/08/2026
          I had a great experience with…
          I had a great experience with Amimir.com! The hotel booking process was very clear and simple, payment was quick and convenient, and communication went smoothly. I wish the platform continued success and hope it grows to catch up with and even surpass the major players in the market. I will definitely recommend Amimir.com to others!
          Gediminas Gudeliauskas
          18/08/2026
          Very good experience!
          Very good experience! The booking process was smooth and straightforward from start to finish. The website is very easy to navigate and well-structured. On top of that, the price offered great value for money. Highly recommended!
          Katerina Kompou
          18/08/2026
          Stay away
          For the hotel reservation, I was first asked to pay half of the total amount and then the remaining balance. After I completed these payments, I was asked to upload the ID documents of all the people travelling. They told me that if I did not provide the documents within two hours, they would cancel my reservation. I shared all the required documents with customer service within the two-hour deadline. However, I later received an email informing me that my reservation had been cancelled. The reason they gave was that the ID information I provided was “inconsistent.” When I asked what this meant, they simply told me that this was the response they had received from the agency. They completely ruined all my holiday plans at the last minute. Now I will have to make a new reservation at a much higher price, and my flight dates may also be affected. Absolutely terrible experience. Stay away from this company. They still have not refunded half of my payment. Instead, they keep delaying the process by telling me to contact my bank. I will share all the screenshots as evidence.
          atacan simsek
          17/08/2026
          Solution provided in under 2 minutes
          There was a slight glitch during payment on the website. Call customer service who spoke perfect english, picked up the phone within 5 seconds, no AI, no waiting in line, no having to fight through cumbersome "menus". Customer support agent solved the problem on the phone within 2 minutes. Overall phenomenal experience. Keep up the great work.
          Roger
          17/08/2026
          First experience with Amimir
          This is my first experience with Amimir. I am waiting my first hotel experience with a great excitement and the hotel was booked via Amimir. In overall, the booking procedure and list selection is easy-peasy and I hope that my further trust will just grow while I gather more and more experience with the platform.
          Balazs
          16/08/2026
          Amimir is the best reliable online…
          Amimir is the best reliable online travel agency. great customer care. Trustworthy
          Moe
          16/08/2026
          Booking resort at low price as compare…
          Booking resort at low price as compare to big name without any hazel
          atio
          18/08/2026
          Stay away from this company
          Stay away from this company! I booked and paid for a hotel in Turkey, only to receive a suspicious link the next day asking for passport/ID uploads. The hotel confirmed directly that they do not ask for personal IDs prior to check-in. When I called out the company, they blamed a "third-party operator" and gave me just two hours to upload the documents or face cancellation. I uploaded everything on time, yet they immediately canceled my booking, claiming "inconsistencies." They then tried to withhold half my payment, stating I was only eligible for a 50% refund. I had to fight customer service to get the rest initiated, and I am still waiting for the remaining money to clear. Unprofessional, manipulative, and unsafe.
          Donal Dunne
          15/08/2026
          Amimir is like Bingo.Great every time.
          Amimir is like Bingo.Great every time.
          Ana Miljkovic
          15/08/2026
          Great value for money
          Great value for money. Very good communication with the company.
          Aleksandra
          14/08/2026
          Very easy
          Very easy , I recommend
          Samir zaghi
          B
          Bartlomiej
          1 day ago
          my first booking with Amimir, but definitely not the last
          H
          Holiday Happy
          1 day ago
          All excellent. Easy to use & really low deposits. It was helpful to be able to pay in installments as & when to suit & free refunds until a week before was a bonus.
          S
          Sanah
          1 day ago
          Very good and quick responses.
          L
          Laura
          1 day ago
          Amimir is in top,best prices,good locations,reliable. Thank you!
          M
          Moe
          2 days ago
          Amimir is a great booking platform, easy to book and pay. Trustable abd great customer care team.
          M
          Mohammed
          2 days ago
          I had a great experience booking through Almimir.com. The booking process was smooth, quick, and easy to use. Everything was clear and well organized, and the service was reliable from start to finish. I’m very satisfied with my experience and would definitely use Almimir.com again for my future bookings. Highly recommended!
          O
          Oleksandr
          2 days ago
          Please improve language experience. Thus form is displayed in Spanish on my iPhone app instead of English.
          S
          Saveli
          2 days ago
          Will use this service again!!
          N
          Nasim
          3 days ago
          Helpful team when you call the customer service. Very good reasonable price compared to.other websites.
          C
          Cagla
          3 days ago
          Generally fine but payment wasnt easy
          S
          Saran
          3 days ago
          Great prices and service
          W
          William
          3 days ago
          Service is certainly good. However, all your emails and info is in spanish only, my spanish is not so good so need to translate your info
          R
          Rosa
          4 days ago
          Easy to make my selection.
          C
          Chris
          4 days ago
          Good booking service, no issues.
          E
          Elham
          5 days ago
          Beautiful!
          S
          Stephen
          5 days ago
          Great communication and updates
          A
          Aqab Zahoor
          5 days ago
          it was good experience, no problem
          N
          Nihat
          6 days ago
          Not bad.
          M
          Milica
          6 days ago
          It has always been great, and I hope it will stay that way.
          M
          Moe
          6 days ago
          Best booking engine is Amimir

          Frequently asked questions about Novotel Melbourne on Collins

          Does the Novotel Melbourne on Collins have wifi connection?

          The Novotel Melbourne on Collins has Wi-Fi.

          Can I stay with a pet at Novotel Melbourne on Collins?

          Pets are not allowed at Novotel Melbourne on Collins.

          Does the Novotel Melbourne on Collins have a 24h reception?

          Yes, Novotel Melbourne on Collins has a 24-hour reception.

          Is Novotel Melbourne on Collins adapted for people with reduced mobility?

          Yes, Novotel Melbourne on Collins is adapted for people with reduced mobility.
          Novotel Melbourne on Collins
          Customer photos