5.7
Margalida
Travelled with friends
Booked on Esquiades.com
February 2024
Average
There could have been a restaurant or something, the refrigerator didn't work, the toilet seemed to clog and the heating worked when it felt like it.
Podria haber restaurante o algo, la nevera no funcionava, el wc se como atascava y la calefaccion funcionaba quando le daba la gana.
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4.2
Alfredo
Travelled with family
Booked on Esquiades.com
February 2024
Basic
Good car park
Buen aparcamiento
There is no bar, restaurant, noise from pipes, they could renovate bathrooms, this one with 3 stars from 30 years ago...
No hay bar, restaurante, ruidos de tuberías, podían reformar baños,esta con 3 estrellas de hace 30 años..
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10
Fidel
Travelled with couple
Booked on Esquiades.com
January 2024
Excellent
The girl at the reception has been very attentive and friendly, 10/10.
La chica de recepción ha sido muy atenta y simpatica, 10/10.
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3.7
Pablo
Booked on Esquiades.com
February 2020
Basic
The situation where it is
La situacion donde está
Rooms with a smell of pipes, very edges in reception, mediocre breakfast, hot water coming and going, I do not return
Habitaciones con olor a tuberias, muy bordes en recepcion, desayuno mediocre, agua caliente iba y venia, yo no vuelvo
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6.3
Héctor
Booked on Esquiades.com
February 2020
Average
Old facilities, everything is heard in the rooms, poorly soundproofed ... it is fine to go to sleep and go ...
Instalaciones viejas, se escucha todo en las habitaciones, poco insonorizado... está bien para ir a dormir y marchar...
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3.3
Garikoitz
Travelled with friends
Booked on Esquiades.com
February 2020
Basic
The bed was comfortable and the breakfast cheese was good.
La cama era cómoda y el queso del desayuno estaba bueno.
Check-in is at 5pm. The cleanliness of the room is a bit bad. When we arrived at the hotel there was no one at the reception to assist us, I called the number that appeared several times and they did not pick up. They didn't even have bathrooms available. Breakfast is quite simple, coffee is regular. The walls are paper, you hear absolutely everything. The hotel needs a general reform and workers need to improve their customer service.
El check-in es a las 17h. La limpieza de la habitación es un poco mala. Cuando llegamos al hotel no había nadie en recepción para atendernos, llamé al numero que aparecía varias veces y tampoco cogieron. Ni siquiera tenían baños disponibles. El desayuno es bastante simple, el café está regular. Las paredes son de papel, se oye absolutamente todo. El hotel necesita una reforma general y los trabajadores necesitan mejorar su atención al cliente.
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3
Ane
Travelled with friends
Booked on Esquiades.com
February 2020
Basic
The rooms were cold upon arrival and the hotel staff told us that reservations were unpaid when they were. Breakfast was appalling, only with packaged pastries, apples and bread. The juice had black particles that we didn't know what they were. The sheets were broken.
Las habitaciones estaban frías a nuestra llegada y el personal del hotel nos dijo que las reservas estaban sin pagar cuando sí lo estaban. El desayuno era pésimo, solo con bollería envasada, manzanas y pan. El zumo tenía particulas negras que no supimos qué eran. Las sábanas estaban rotas.
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7.2
Ángel
Travelled solo
Booked on Esquiades.com
February 2020
Good
The bathroom was fine, comfortable bed.
El baño estaba bien, cama cómoda.
The heating pipes made a lot of noise
Las cañerías de la calefacción hacían mucho ruido
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10
Iñigo
Travelled with friends
Booked on Esquiades.com
February 2020
Excellent
Everything
Todo
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1.8
Bittor
Travelled with friends
Booked on Esquiades.com
February 2020
Basic
To start we had a receptionist who did not explain anything and gave us the key to a busy room and then a small one with three beds comes in that we were crowded. Breakfast starts at 8 and it is late if you want to go skiing
Para empezar nos tocó una recepcionista que no explicaba nada y nos dio la llave de una.habitación ocupada y luego una pequeña con tres camas entra que estábamos hacinados.el desayuno empieza a las 8 y es tarde si quieres ir a esquiar
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1.8
Zviad
Travelled with family
Booked on Esquiades.com
December 2019
Basic
Nothing
Nada
Nothing is a hotel or a star
Nada es hotel ni un estrella
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6
Miguel Ángel
Travelled with couple
Booked on Esquiades.com
December 2019
Average
The food is good, the location,
La comida es buena, la ubicación,
The heating is turned on when they want, we had to go buy a heater because there was no one in the room, people had breakfast and dinner with a jacket !!!!!
La calefacción la encienden cuando quieren, nos tocó ir a comprar un calefactor porque no había quien estuviera en la habitación, la gente desayuna y cena con cazadora!!!!!
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8.8
Guillem
Travelled with friends
Booked on Esquiades.com
December 2019
Very good
Customer service.
La atención al cliente.
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7.7
Azahara
Travelled with friends
Booked on Esquiades.com
February 2019
Good
Clean rooms and furniture in good condition. The attention of the staff quite good.
Habitaciones limpias y mobiliario en buen estado. La atención del personal bastante buena.
Breakfast, little variety and industrial pastries
El desayuno, poca variedad y bollería industrial
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5.5
Haritz
Booked on Esquiades.com
February 2019
Average
The breakfast and the receptionist who blew our teeth when we had a problem with the ski pass.
El desayuno y el recepcionista que nos saco la cara cuando tuvimos un problema con los forfait.
The person in charge told us that they did not give the pass to the hotel, which was not true and that he later denied us having said. He told us that we had to go to the ticket office of the ski resort, but the passes were delivered to the hotel and we had problems at the ticket office, as we told them that at our hotel they did not deliver anything. He gave us excuses to justify his failure and for quite some time he proved us right.
El responsable nos dijo que no les entregaban los forfait al hotel, cosa que no era verdad y que después el nos negó haber dicho. Nos dijo que teníamos que ir a la taquilla de la estación de esquí, pero los forfait los entregaron en el hotel y tuvimos problemas en la taquilla, ya que nosotros les dijimos que en nuestro hotel no entregaron nada. Nos puso escusas para justificar su fallo y al de bastante tiempo nos dio la razón.
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8.3
Santiago
Travelled with friends
Booked on Esquiades.com
February 2019
Very good
Amiability
Amabilidad
The soundproofing of the rooms
La insonorización de las habitaciones
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6
Leyre
Travelled with couple
Booked on Esquiades.com
March 2018
Average
Cheap hotel to spend a few days skiing
Hotel económico para pasar unos días esquiando
Something far from the Formigal but if there is no traffic it's fine
Algo lejos de la Formigal pero si no hay tráfico está bien
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7.3
Pepe
Travelled with friends
Booked on Esquiades.com
February 2018
Good
Very friendly staff
El personal muy amable
Dinner and breakfast in every way ..... better dine out
La cena y desayuno en todos los sentidos.....mejor cenar fuera
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5.8
So
Travelled with couple
Booked on Esquiades.com
February 2018
Average
little menu and the dishes were very early, replaced by a cold salad, unappetizing about cold weather
escaso menú y se acabaron los platos muy temprano, lo sustituyeron por una ensalada fría, poco apetecible respecto al clima frío
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5
Jose Maria
Travelled with friends
Booked on Esquiades.com
January 2018
Average
Breakfast and food a little scarce. Very old hotel and very old rooms. The television very small.
El desayuno y la comida un poco escasa.
El hotel muy viejito y las habitaciones muy antiguas.
La televisión muy pequeña.
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