10
Luisa
Travelled with couple
Booked on Esquiades.com
December 2025
Excellent
I was very well received, the staff were super polite, and they are 100% available for services and assistance. I would definitely return.
7
Gonzalo
Travelled with couple
Booked on Esquiades.com
February 2026
Good
The location
La ubicación
The cleaning service was a bit outdated.
El servicio de limpieza y un poco anticuado
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9.3
Blai
Travelled with friends
Booked on Esquiades.com
January 2026
Excellent
The hotel staff are very friendly.
Molt amables el personal de l’hotel.
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8
Jose Ant
Travelled with family
Booked on Esquiades.com
December 2025
Very good
The restaurant was very good, as was the overall service from the staff.
Muy bueno el restaurante y la atención general del
personal.
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10
Aurora
Travelled with couple
Booked on Esquiades.com
December 2025
Excellent
Excellent food and very friendly staff
Comida excelente y personal muy amable
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10
Annita
Travelled with couple
Booked on Esquiades.com
March 2025
Excellent
Friendliness and exceptional food!
Amabilidad y comida excepcional!
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10
Jordi
Travelled with family
Booked on Esquiades.com
March 2025
Excellent
Friendliness. Location. The restaurant's cuisine.
Amabilitat. Ubicació. La cuina del restaurant.
For one thing, the wi-fi signal was often lost.
Per dir una cosa, el wi-fi, es perdia sovint la senyal
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8
Fco Javier
Travelled with family
Booked on Esquiades.com
February 2025
Very good
Typical mountain hotel.
Típico hotel de montaña.
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8.7
Juan
Travelled with family
Booked on Esquiades.com
January 2025
Very good
Excellent treatment.
Excelente trato.
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8.7
Emilio
Travelled solo
Booked on Esquiades.com
January 2025
Very good
The service of the staff, all attention and delicacy. Great restaurant, very well prepared food.
El servicio del personal, todo atención y delicadeza. Restaurante genial, comida muy bien preparada.
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8
Dalila
Travelled with couple
Booked on Esquiades.com
January 2025
Very good
The staff is very friendly and attentive
El personal muy amable y atento
The water in the sink came out hot, but the shower had a tiny stream and was lukewarm. We showered in two minutes, washing our hair was out of the question.
El agua de la pica salia caliente pero la de la ducha el xorro era minusculo y salia tíbia. Nos duchamos en dos minutos, lavarse el pelo era inpensable.
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8.8
Aholibama
Travelled with family
Booked on Amimir.com
February 2024
Very good
A very pleasant treatment
Un trato muy agradable
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9.3
Oscar
Travelled with friends
Booked on Esquiades.com
February 2023
Excellent
The kindness of the owner of 10, very attentive. The restaurant food we were able to enjoy one night and it was really good. Battle hotel that fulfills what it promises and in some aspects even surprises.
La amabilidad del propietario de 10, muy atento. La comida del restaurante pudimos disfrutarla una noche y fue realmente buena. Hotel de batalla que cumple con lo que promete y en algunos aspectos hasta sorprende.
Relatively small bedrooms with the right furniture and the WIFI does not reach too well although they do give a few messages. However, you can't ask for much more for a 2-star hotel.
Habitaciones relativamente pequeñas con el mobiliario justo y la WIFI no llega demasiado bien aunque para mandar unos mensajes dan. No obstante, tampoco se puede pedir mucho mas para un hotel de 2 estrellas.
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4.8
Inés
Travelled with friends
Booked on Esquiades.com
February 2023
Basic
Location with respect to ski slopes, views and cleanliness.
Ubicación respecto a pistas de esquí, vistas y limpieza.
Very little soundproof bedrooms, the road is next to it so you can hear everything a lot. Floor full of cracks, very outdated furniture, the comfort of the bed not very good, the Wi-Fi does not reach the bedrooms and the room was on the 1st floor. The corridor was full of furniture in the middle.
Habitaciones muy poco insonorizadas, la carretera está al lado por lo que se escucha todo bastante. Suelo lleno de grietas, mobiliario muy anticuado, la comodidad de la cama no muy buena, el wifi no llega a las habitaciones y eso que estaba la habitación estaba en la 1ª planta. El pasillo estaba lleno de muebles por en medio.
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7.7
SOI
Travelled with couple
Booked on Esquiades.com
January 2023
Good
Very good location and warm bedrooms
Muy buena ubicación y habitaciones calentitas
old bedrooms
Habitaciones viejas
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8.8
Marta
Travelled with couple
Booked on Esquiades.com
April 2022
Very good
The treatment of the staff is exquisite. Everything very clean.
El trato del personal es exquisito. Todo muy limpio.
The only drawback I have is that the Wi-Fi does not reach the rooms and there is a lot of noise from the road next door.
La única pega que le pongo es que el wifi no llega a las habitaciones y que hay bastante ruido de la carretera que está al lado.
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4.2
El huésped justicier
Travelled with couple
Booked on Esquiades.com
April 2022
Basic
The mountain views.
Las vistas a la montaña.
The mattress and pillow are the worst we have ever tasted. The hallway to our room was full of box springs and mattresses stacked on the wall. The restaurant is not opening soon and we paid €10 for 2 orange juices and 2 slices of bread. There is a 15-minute walk loaded with equipment to the access to La Massana, parking there in the blue zone is impossible and the La Massana car park costs €8 for 8 hours. The hotel is attached to the road from La Massana to Ordino and without earplugs you cannot sleep. The smell of tobacco in the room was very unpleasant, but it is understandable when you have an ashtray in the hotel window that makes it easier for you to smoke. The reception wifi does not arrive and they provided us with a connection to another network that they turn off at night and turn it on at noon.
El colchón y la almohada son lo peor que hemos probado en la vida. El pasillo de nuestra habitación estaba lleno de somieres y colchones apilados en la pared. El restaurante no abre pronto y pagamos 10€ por 2 zumos de naranja y 2 rebanadas de pan. Hay 15 minutos caminando cargado con el equipamiento hasta el acceso de la massana, aparcar allí en zona azul es imposible y el parking de la massana son 8€ por 8 horas. El hotel está pegado a la carretera de La massana a ordino y sin tapones de oídos no puedes dormir. El olor a tabaco en la habitación era muy desagradable, pero es entendible cuando en la ventana del hotel tienes un cenicero que te facilita poder fumar. El wifi de recepción no llega y nos facilitaron conexión en otra red que apagan por la noche y la encienden al mediodía.
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8.4
Pablo
Travelled with family
Booked on Esquiades.com
February 2022
Very good
It complies in relation quality/price.
Cumple en relación calidad/precio.
pillows Bad or no Wi-Fi signal in second floor rooms.
Almohadas. Mala señal o nula del wifi en habitaciones segunda planta.
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3.2
Yamila
Travelled with friends
Booked on Esquiades.com
February 2022
Basic
the truth I have not found anything good
la verdad no he encontrado nada bueno
Price-quality ratio is not good. They do not have common areas, they do not have a restaurant open at night, the hotel needs urgent reforms (in addition to order, furniture and mattresses were in all the corridors) and the staff is not efficient (it took more than an hour to bring us 7 sandwiches and 7 juices)
Relacion calidad precio no es buena. No tienen zonas comunes, no tienen el restaurante abierto a la noche, el hotel necesita reformas urgente (además de orden, muebles y colchones por todos los pasillos había) y el personal no es eficiente (se demoraron mas de una hora en traernos 7 bocadillos y 7 zumos)
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9.2
Gemma
Travelled with family
Booked on Esquiades.com
February 2022
Excellent
The food is spectacular, the staff very attentive and the facilities are clean
La comida es espectacular, el personal muy atento y las instalaciones están limpias
Facilities need updating
Las instalaciones necesitan una reforma
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