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Hotels close to Charles Bridge

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Top rated hotels near Charles Bridge

Best rated hotels near Charles Bridge

Charles Bridge: nearby budget hotels

1729 accommodations available
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ABC Suites
Prague, Czechia
561 m from Charles Bridge (Prague, Czechia)
New at Amimir
In a 15th-century building in the heart of Prague, the elegant ABC Suites offer a fully equipped kitchen or kitchenette, parquet floors and free Wi-Fi just 5 minutes' walk from the Old Square and the Charles Bridge. . ABC Suites are located on a pedestrian street. You can find numerous restaurants and shops in the area and private parking is available only 300 meters from the house. The metro stations Mustek Staromestská and can be reached on foot in 5 minutes. Please note that the non-stop reception is located at Retezova 3, 200 meters from ABC Suites.
Stylish Apartment 5 Mins From The Charles Bridge
Prague, Czechia
561 m from Charles Bridge (Prague, Czechia)
New at Amimir
In the Prague 1 district of Prague, close to St. Vitus Cathedral, Stylish apartment 5 mins from the Charles Bridge features free WiFi and a washing machine. The property has city views and is 1 km from Prague Castle and 1.6 km from Prague Astronomical Clock. The property is 1.1 km from the city centre and less than 1 km from Charles Bridge. The spacious apartment is equipped with 2 separate bedrooms, 1 bathroom, a fully equipped kitchen with a dining area and oven, and a living room with a flat-screen TV. Towels and bed linen are provided in the apartment. For added privacy, the accommodation features a private entrance. Old Town Square is 1.7 km from the apartment, while Municipal House is 3.2 km away. Vaclav Havel Prague Airport is 12 km from the property.This property will not accommodate hen, stag or similar parties. Managed by a private host
Adam's Apartment - Great Price & Best Location
Prague, Czechia
563 m from Charles Bridge (Prague, Czechia)
New at Amimir
Adam's Apartment - Great Price & Best Location is a recently renovated apartment in the centre of Prague, 800 metres from St. Vitus Cathedral and 600 metres from Prague Castle. The property is situated 4.5 km from Historical Building of the National Museum of Prague, 4.7 km from Vysehrad Castle and 7.4 km from Prague ZOO. Free WiFi is available throughout the property and Charles Bridge is 700 metres away. The apartment has 1 bedroom, 1 bathroom, bed linen, towels, a flat-screen TV with streaming services, a fully equipped kitchen, and a balcony with inner courtyard views. Additional in-room amenities include wine or champagne. Popular points of interest near the apartment include Prague Astronomical Clock, Old Town Square and Municipal House. Vaclav Havel Prague Airport is 12 km from the property, and the property offers a paid airport shuttle service.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.
Hotel Rott
Prague, Czechia
564 m from Charles Bridge (Prague, Czechia)
9.5
3195 Reviews
Aquest hotel is at the center of the antic nucli of Prague, at the expense of the well-known square of the Ciutat Vella, in an ideal place per gaudir of the "Ciutat de les mil torres". Hi has moltes tourism attractions for the hotel, with the Ajuntament de la Ciutat Vella, the Pont de Carles and the National Theater. Hi 24-hour reception service, caixa fuerte, canvi de divises, a supermarket and a room for seminars and conferrences. També hi has cafeteria, bar, restaurant and a computer accés accés to Internet. També hi ha aparcament, servei de bugaderia i d'habitacions (s'apliquen càrrecs).
Unitas
Prague, Czechia
565 m from Charles Bridge (Prague, Czechia)
9.5
1973 Reviews
This comfortable hotel is located in Stare Mesto. This hotel has 22 rooms in total. Pets are not allowed on the premises.
Adam's Apartment - Best Location
Prague, Czechia
569 m from Charles Bridge (Prague, Czechia)
New at Amimir
In the Prague 1 district of Prague, close to Prague Castle, Adam's Apartment - Best Location has free WiFi and a washing machine. It is situated 700 metres from Charles Bridge and features private check-in and check-out. The property is 1.1 km from the city centre and 800 metres from St. Vitus Cathedral. The apartment features 1 bedroom, 1 bathroom, bed linen, towels, a TV with streaming services, a dining area, a fully equipped kitchen, and a terrace with inner courtyard views. Guests can take in the ambience of the surroundings from an outdoor dining area. This apartment is non-smoking and soundproof. Dining options are available close to the apartment. Popular points of interest near Adam's Apartment - Best Location include Prague Astronomical Clock, Old Town Square and Municipal House. Vaclav Havel Prague Airport is 12 km from the property, and the property offers a paid airport shuttle service.This property will not accommodate hen, stag or similar parties. Managed by a private host
Residence Karolina
Prague, Czechia
570 m from Charles Bridge (Prague, Czechia)
9.2
362 Reviews
Old Town Residence
Prague, Czechia
574 m from Charles Bridge (Prague, Czechia)
New at Amimir
The Old Town Residence has a wonderful location in Prague, in the heart of the Old Town. The Old Town Square with the famous astronomical clock, the Church of Our Lady of Týn, the Charles Bridge and Wenceslas Square are only a few steps away, while the Jewish Quarter with the Old Jewish Cemetery, the Saint Nicholas and the Prague Castle are a short walk away. The residence combines perfectly original elements, such as wooden beams with an elegant and modern design. The apartments are bright and have modern furnishings and light wooden floors. All apartments are equipped with a modern kitchen, dining area and satellite TV. For convenience, the establishment offers a shuttle service to the airport. This apartment complex is the perfect place to start discovering this beautiful historic city.
Beautifully Renovated Apartments At Lesser Town
Prague, Czechia
574 m from Charles Bridge (Prague, Czechia)
New at Amimir
Featuring city views, Beautifully renovated apartments at Lesser Town is situated in the Prague 1 district of Prague, 800 metres from St. Vitus Cathedral and 700 metres from Charles Bridge. The property is around 1.5 km from Prague Astronomical Clock, 1.6 km from Old Town Square and 2.9 km from Municipal House. The property is 1.2 km from the city centre and 600 metres from Prague Castle. All units at the apartment complex are fitted with a seating area and a flat-screen TV with satellite channels. Featuring a private bathroom with a shower and a hair dryer, units at the apartment complex also boast free WiFi, while some rooms include a balcony. At the apartment complex, each unit has bed linen and towels. Historical Building of the National Museum of Prague is 4.2 km from the apartment, while Vysehrad Castle is 4.2 km from the property. Vaclav Havel Prague Airport is 12 km away.This property will not accommodate hen, stag or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Unitas Residence
Prague, Czechia
575 m from Charles Bridge (Prague, Czechia)
9.2
1572 Reviews
Pytloun Old Armoury Hotel Prague
Prague, Czechia
575 m from Charles Bridge (Prague, Czechia)
8.9
5138 Reviews
Aquest Hotel of the Mitjana category is located at the historical center of Prague, for the purpose of the Pont de Carles i del Teatre Nacional. It will be built in lilla Kampa, in Mala Strana, and it is wrapped in a petit parc. You can comfortably arrive at various shops, bars, a public transport stop or a public transport stop. L'aeroport de Praga Ruzyne is 13 kilometres away. Aquest hotel urbà i històric, with medieval seu encant, is allotjat in a building of any 1600 and will be renovat el 2002. Tea 4 plantes i a total of 84 rooms, d'elles 5 individuals, 77 double and 2 main rooms three llits. Part of the instal·lacions are the hall of entrance amb recepció oberta 24 hores, servei of currency canvi, elevators, cafeteria and typical bar. A més, disposa d'a restaurant à la carte air-conditioned area for non-smokers, a conferències room and an Internet terminal. You can park the seu vehicle at the hotel parking. Per auction the great name of prestacions that ofereix l'hotel, també disposa de servei d'rooms and bugaderia. Les luxoses habitacions are endowed with bany amb assecador, direct line telephone, satellite or cable TV, radio, connexió a Internet i caixa forta. To més, disposen of minibar, double llit, carpet and central heating.
At The Blue Lion And Parking Assistance
Prague, Czechia
576 m from Charles Bridge (Prague, Czechia)
New at Amimir
At the Blue Lion and Parking Assistance provides accommodation within 1.2 km of the centre of Prague, with free WiFi, and a kitchen with a dishwasher, an oven and a microwave. The property features city and inner courtyard views, and is 600 metres from Prague Castle. The accommodation features a shared kitchen, luggage storage space and currency exchange for guests. The units are equipped with a toaster, fridge, a coffee machine, a shower, slippers and a wardrobe. Some units include a terrace and/or a balcony with mountain or garden views. At the apartment complex, all units are equipped with bed linen and towels. A traditional restaurant, coffee shop and bar can be found on-site. The area is popular for hiking, and bike hire is available at the apartment. A children's playground is also available for guests at At the Blue Lion and Parking Assistance. Popular points of interest near the accommodation include St. Vitus Cathedral, Charles Bridge and Prague Astronomical Clock. Vaclav Havel Prague Airport is 12 km away.This property will not accommodate hen, stag or similar parties.
Studio Melichar Trost
Prague, Czechia
576 m from Charles Bridge (Prague, Czechia)
New at Amimir
Right in the heart of Prague, Studio Melichar Trost has city views from the balcony. With quiet street views, this accommodation provides a patio. The accommodation features free WiFi throughout the property, as well as a terrace and a restaurant. The spacious apartment features 2 bedrooms, a flat-screen TV and a fully equipped kitchenette that provides guests with a dishwasher, an oven, a washing machine, a microwave and a fridge. Towels and bed linen are available in the apartment. The property has an outdoor dining area. Guests at the apartment can enjoy an Ă  la carte breakfast. Popular points of interest near Studio Melichar Trost include Prague Castle, St. Vitus Cathedral and Charles Bridge. Vaclav Havel Prague Airport is 12 km from the property.This property will not accommodate hen, stag or similar parties.
U Tri Bubnu
Prague, Czechia
578 m from Charles Bridge (Prague, Czechia)
6.9
2423 Reviews
The house U Tří bubnů (Three drums) was built in the 15th century. It is formed by two adjacent buildings. A complete renovation to a small and comfortable hotel was completed in May 2002 (left building) and in April 2003 (right building). The house is located in the historical center of Prague on U Radnice Street, only 50 meters from Staroměstské náměstí (Main Square) in front of the house where the writer Franz Kafka lived. The entire house is inscribed on the UNESCO List of Humanity. Thanks to its location it enjoys a special interest on the part of tourists from all over the world. Only a minute's walk from the hotel you reach Staroměstské náměstí (Main Square) with the Astronomical Clock, St. Nicholas Church, Týnský chrám (Týn Church) and many extremely romantic restaurants.
Residence u Vejvodu
Prague, Czechia
579 m from Charles Bridge (Prague, Czechia)
7.9
1243 Reviews
Karmelitska 2 Luxury 1b Apartment
Prague, Czechia
581 m from Charles Bridge (Prague, Czechia)
New at Amimir
In the Prague 1 district of Prague, close to St. Vitus Cathedral, Karmelitska 2 luxury 1B apartment has free WiFi and a washing machine. The property is around 3 km from Municipal House, 4.1 km from Historical Building of the National Museum of Prague and 4.1 km from Vysehrad Castle. The property is 1.2 km from the city centre and 700 metres from Prague Castle. The apartment includes 1 bedroom, a fully equipped kitchenette with a dishwasher and an oven, as well as a coffee machine. Towels and bed linen are offered in the apartment. For added privacy, the accommodation features a private entrance. Popular points of interest near the apartment include Charles Bridge, Prague Astronomical Clock and Old Town Square. Vaclav Havel Prague Airport is 12 km from the property, and the property offers a paid airport shuttle service.This property will not accommodate hen, stag or similar parties.
Mordecai Twelve Apartments by Adrez Living
Prague, Czechia
583 m from Charles Bridge (Prague, Czechia)
9
1057 Reviews
Apartment Dum U Cerného beránka
Prague, Czechia
585 m from Charles Bridge (Prague, Czechia)
New at Amimir
Hotel Three Storks
Prague, Czechia
588 m from Charles Bridge (Prague, Czechia)
8.9
1525 Reviews
The luxury boutique hotel is located in the historical heart of Prague, on Tomáská street, in Malá Strana or 'Little Town'. All of Prague's attractions are one step away. There are public transport links just 8 minutes walk from the hotel. Prague Ruzyn Airport? it is at an approximate distance of 14 km. The luxurious boutique hotel occupies a historic building from the 16th century, creating a perfect harmony between the existing Renaissance interiors and the most advanced design. During the reconstruction of the house, the greatest emphasis was placed on the application of clear lines and the combination of natural materials, metal, stone, glass and wood. You can find a really unconventional interior design at the hotel reception and lobby bar, which is dominated by the reception desk and a bar, both made with lighted ashlars. The establishment is air-conditioned and comprises a total of 20 rooms and offers a 24-hour reception and check-out service, a hotel safe, currency exchange facilities, a café, a breakfast room, conference facilities and WLAN Internet access. For an additional fee guests may take advantage of the room and laundry services.
Prague Romantic Apartment Near Charles Bridge
Prague, Czechia
592 m from Charles Bridge (Prague, Czechia)
New at Amimir
Right in the centre of Prague, Prague Romantic Apartment near Charles Bridge has garden views from the terrace. The air-conditioned accommodation is 1.3 km from Prague Castle. The property is non-smoking and is situated 1.5 km from St. Vitus Cathedral. The apartment has 1 bedroom, a fully equipped kitchen with a dishwasher and an oven, a washing machine, and 1 bathroom with slippers and free toiletries. Towels and bed linen are offered in the apartment. For added privacy, the accommodation features a private entrance. Guests at Prague Romantic Apartment near Charles Bridge can enjoy walking tours nearby, or make the most of the garden. Popular points of interest near the accommodation include Charles Bridge, Prague Astronomical Clock and Old Town Square. Vaclav Havel Prague Airport is 13 km from the property.This property will not accommodate hen, stag or similar parties. Managed by a private host
My Old Prague’s Hall of Music
Prague, Czechia
593 m from Charles Bridge (Prague, Czechia)
9.1
135 Reviews
This charming hotel is located in Stare Mesto. My House Travel Maiselova offers free Wi-Fi in public areas. This residence does not allow pets so those who do not like animals can enjoy their stay.
Fairytale Duplex - Billiard - Whirlpool - Home Cinema - Old Town
Prague, Czechia
595 m from Charles Bridge (Prague, Czechia)
New at Amimir
In the centre of Prague, located within a short distance of Charles Bridge and Prague Astronomical Clock, Fairytale Duplex - Billiard - Whirlpool - Home Cinema - Old Town offers free WiFi, air conditioning and household amenities such as a dishwasher and coffee machine. Located in the Prague 1 district, the property provides guests with access to a hot tub. The property is non-smoking and is situated 300 metres from Old Town Square. The spacious apartment is equipped with 2 bedrooms, 1 bathroom, bed linen, towels, a TV, a dining area, a fully equipped kitchen, and a terrace with city views. Popular points of interest near the apartment include St. Vitus Cathedral, Prague Castle and Municipal House. Vaclav Havel Prague Airport is 12 km away.This property will not accommodate hen, stag or similar parties.
Prague Old Town Residence
Prague, Czechia
595 m from Charles Bridge (Prague, Czechia)
8
1065 Reviews
Situated in a historic building in Prague's Jewish Quarter, opposite the Staranová Synagogue, Prague Old Town Residence offers bedrooms with free Wi-Fi. The hostel is 300 meters from Old Town Square and 600 meters from Charles Bridge. All bedrooms, located on the 5th floor, have a seating area, a desk, TV, telephone and air conditioning. Rooms include modern-style furniture, L'Occitane cosmetic products, bathrobe and slippers. Some bedrooms have views of the old Jewish cemetery. The accommodation is 100 meters from the nearest restaurant and has a mini-market and commercial premises. Guests can use the hostel's microwave and electric kettle. Prague Old Town Residence is located 200 meters from the Starom¿stská Metro Stop and 800 meters from the Palladium Shopping Centre. Some of the detailed services may be paid. You can check their rates directly at the establishment. The accommodation can change the way it offers its restaurant service according to needs. This information is subject to change by the accommodation.
Old Town 1 Bedroom Oasis With Ac And Double Shower
Prague, Czechia
595 m from Charles Bridge (Prague, Czechia)
New at Amimir
In the Prague 1 district of Prague, close to Prague Astronomical Clock, Old Town 1 Bedroom Oasis with AC and Double Shower features free WiFi and a washing machine. The property has inner courtyard views and is less than 1 km from Old Town Square and 1.9 km from Prague Castle. The property is 800 metres from Charles Bridge, and within 500 metres of the city centre. This air-conditioned apartment comes with 1 bedroom, a flat-screen TV, a dining area, a fully equipped kitchen with a dishwasher, and a living room. Towels and bed linen are provided in the apartment. For added privacy, the accommodation features a private entrance. St. Vitus Cathedral is 2.2 km from the apartment, while Municipal House is 1.2 km away. Vaclav Havel Prague Airport is 13 km from the property.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Managed by a private host
Metropol Design Hotel Old Town
Prague, Czechia
595 m from Charles Bridge (Prague, Czechia)
8.6
5163 Reviews
Very close to the Old Town Square, the Charles Bridge, Prague Castle, Wenceslas Square and the National Theater, this hotel, located on Narodni Street, is surrounded by bars and restaurants, and allows access to the network of public transport. It has a lobby with 24-hour reception, a safe, currency exchange and lift access. Here is the Metropol Café and a restaurant. Guests traveling on business will appreciate the conference facilities and free Wi-Fi in public areas. It also has room service and laundry (for a fee).

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Amimir.com
12/04/2026
No need to worry
I was a bit worried at the start because much lower rates than competition and a tiny advance to secure the booking was a bit suspicous to me. I also did not know anybody who used amimir. At the end of the day I got a really nice hotel for a great price with no problems whatsoever. I highly recommend the website and I will use it again.
Jan ?wie?y
07/04/2026
Cheapest booking
The booking was cheaper than anywhere else. Everything went on smoothly.
milipand
02/04/2026
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I've booked via Amimir so many times already and it works so smooth every time! The prices are usually much lower than on other sites. Also there is often a free cancelation option and simple payment program. Highly recommended!
LEENA
25/03/2026
Efficiency, clarity, and genuine quality...
An absolutely outstanding booking experience from start to finish. The website is clear, easy to navigate, and packed with great deals at very competitive prices. The wide range of offers and flexible payment options make planning a trip both simple and affordable. What impressed me most was the excellent communication and customer service — fast, friendly, and truly reliable. Amimir delivers exactly what travelers hope for: efficiency, clarity, and genuine quality.
Johan
17/03/2026
Stay far away from this service…
Stay far away from this service as possible. I searched google maps for hotels and I ended up selecting a hotel that Amimir was partners with. The price was enticing. After paying with google pay, the day before my trip, they send me an email stating that their compliance department needed me to upload an image of my credit card and passport, otherwise they were going to keep my money and cancel the reservation. I've never had to upload such documents ever with any online travel sites. This felt like a scam. So I called my credit card company and they advised me not to upload personal data and image of my credit card. In addition, I asked Chatgpt and the response was alarming. It said that it most certainly is a scam. I have a feeling that even if I complied and shared my personal data, they would have rejected it like many others that have reported the same experience here. They create a sense of urgency by presenting the issue the day before the trip. Seems like a pattern based on what I've read. It's very surprising that they are still in business and that the authorities have not shut them down. My credit card company said that they will stand behind me 100% to dispute the charges.
J N
12/03/2026
Price for hotels on amimir ??
Price for hotels on amimir ??
Ronny
11/03/2026
I HAVE BOOKED VIA amimir 3 times now and…
I HAVE BOOKED VIA amimir 3 times now and never disappointed 10/10
Frank
20/02/2026
2nd time booking with thus website and…
2nd time booking with thus website and all very easy. Competitive prices too.
Clive wilson
12/02/2026
I had a reservation through your app in…
I had a reservation through your app in serenity alma heights hurghada all inclusive after 3 days i contacted the hotel to make sure the booking is confirmed they informed me there is no such booking under my name or with the booking id and they dont deal with your app please i need assistance
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09/02/2026
Thankful ?
We are thankful for the excellent service and smooth communication.
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08/02/2026
Easy to book
Easy to book, very good price and well explained.
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01/02/2026
Great platform for booking hotels in…
Great platform for booking hotels in Turkey and Spain. Easy to book, good deals
Ivana Despotovic
29/01/2026
I give this site a big fat zero
I give this site a big fat zero I was searching for a hotel and I came across magnificent Mile downtown Chicago. I picked the dates 29th 30th 31st and the price came out to $39. Once I paid my money to book the stay they send me confirmation and at bottom it say you will have to pay $245.89 for a resort fee wtf you mean a resort fee that wasn't started before I paid my money
Danielle Wade
20/11/2025
Excellent
Very easy and clear process to book an hotel in Rome. I found the cheapest option here compared to other booking platforms. It was very clear that there were tourist taxes to be paid directly to the hotel while it wasn't that clear on other booking platforms. Excellent experience overall.
Fabio Petrungaro
14/11/2025
Very nice experience!
We had a very nice stay at this hotel. The employés were all very kind and helpfull. The room was clean and looked nice and also the restaurant. We liked the breakfast, there was a lot of variation to eat. Definitely recommend this place!
Mevrouw Bakker
11/11/2025
Laura
Firstly, I was concerned because I’ve never booked with this site but as it appeared later that was unnecessary. Everything went well, great experience!
Laura Rozlach
06/11/2025
Genuine company
First time booking with this company. Was not sure if genuine as it was cheaper than all other companies. Turned out to be legit and had no problems.
Shahana Begum
12/01/2026
not good for me.
not good for me. Everything went well with the reservation, I've made the payment and I can see the transaction on my credit card but for some reason amimir keeps sending me emails asking me to pay the balance - which is zero
Luca
26/10/2025
Cheap and professional !
It's my second time I book via Amimir They offered me the cheapest price for the same accommodation ! Very professional and kind conversation with the team. I have to recommend , sure that I'm doing right !
Gjergji Baltadori
19/10/2025
Cheap Holiday!
Recently booked Albufeira for a group of 12 and Amimir was the cheapest option! I wasn’t so sure as I had never heard of the website before but everything went completely smooth!
Caolan Conroy
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Anatolii
4 days ago
Easy booking and the best price for the hotel.
S
Suzanne
5 days ago
Definitely would book with Amimir again. Great room rate
A
Amandeep Singh
6 days ago
Excellent
T
T+L
7 days ago
We've stayed at the hotel several times, but this was our first booking through Amimir, the price was significantly better than the hotel's. We were nervous at first because it took a day or so for the hotel to receive our information and confirm our stay but then everything worked out.
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Zarko
7 days ago
The price I paid was cheaper than anywhere else.
D
David Campos
8 days ago
In the beginning, I was a little nervous to book with amimir.com because it was my first time using it. However, everything went well and smooth. I would recommend this website to book hotels based on my experience.
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Arshad
9 days ago
Amazing service. Definitely would use again. Thank you.
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Madalina
10 days ago
All excellent. I am very pleased with Amimir. Best offers.
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Chester
12 days ago
Fine
P
Peter
14 days ago
Was a bit nervous as this was my first time using Amimir.com and the room was quite a bit cheaper than elsewhere however the ease of booking, the communications and using the app was all really good and I had no problems at all - the hotel in Malaga was expecting me when I arrived. I would use Amimir again.
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Jakub
15 days ago
The hotel claims that booking was Room Only. At the end they accepted when I showed them the booking was Bed & Breakfast on your booking.
D
Donk
16 days ago
Nee hoor
A
Andrew
17 days ago
Didn't need to use your service as had no issues
K
KRISTI P.
18 days ago
Very good, fast and friendly service. I recommend!
D
Deryk
19 days ago
Very helpful
J
Johan
20 days ago
An absolutely outstanding booking experience from start to finish. The website is clear, easy to navigate, and packed with great deals at very competitive prices. The wide range of offers and flexible payment options make planning a trip both simple and affordable. What impressed me most was the excellent communication and customer service — fast, friendly, and truly reliable. Amimir delivers exactly what travelers hope for: efficiency, clarity, and genuine quality.
M
Martin
21 days ago
Very straightforward, best price option, no issues encountered
G
Guenter
22 days ago
Would be nice to have the bill in English, not in Spanish.
S
San
22 days ago
Best prices at black friday!!!
S
Sabriye Merve
22 days ago
I also believe that the intermediary agency is partly responsible for the issues experienced at the hotel. The payment had already been made and transferred to the agency, but it seems that the agency either failed to inform the hotel or did not complete the payment to the hotel. This issue should have been resolved well in advance, not left until the last day, the last hours, or even the following day. Such situations must be handled promptly to prevent inconvenience for guests.