Hotels in Segovia

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          Accommodation choices to explore in Segovia

          All our hotels in Segovia

          127 accommodations available
          Hotel San Antonio el Real
          Segovia, Spain
          0.1 mi from the centre
          8.7
          1718 Reviews
          En San Antonio El Real, los huéspedes valoran la comida del restaurante y la tranquilidad. Algunos mencionan problemas con el desayuno y el trato del personal en ciertas áreas. Las camas reciben elogios por su comodidad, aunque hay críticas por errores en las solicitudes de habitación y problemas de insonorización. La ubicación es destacada para pasear por el acueducto. En resumen, es un hotel acogedor y bien ubicado, ideal para disfrutar de Segovia, pero con áreas de mejora en el desayuno y el servicio.
          Hotel ELE Acueducto
          Segovia, Spain
          0.51 mi from the centre
          8.1
          3356 Reviews
          Hotel ELE Acueducto, just metres from the iconic aqueduct. Guests highlight the privileged location and the renovated and spacious rooms. Some mention noise and the need for modernization in main areas. Ratings range from 4 to 10, with the majority being excellent. Ideal for those seeking comfort and proximity to points of interest in Segovia.
          Parador de Segovia
          Segovia, Spain
          1.21 mi from the centre
          8.9
          2954 Reviews
          The Parador de Segovia offers an ideal location and excellent service. Guests appreciate the food, the friendliness of the staff, and the impressive views of the city. Some suggest improvements in maintenance, such as flooring and faucets in the rooms. Despite minor details, the overall experience is unforgettable for relaxing and enjoying modernist architecture. Ideal for travellers seeking comfort and a welcoming atmosphere, with an excellent outdoor pool. The distance to the city center can be a drawback, but the attentive staff and surroundings make up for it. A recommended option in Segovia!
          Hotel AR Los Arcos
          Segovia, Spain
          0.62 mi from the centre
          8
          2575 Reviews
          Hotel AR Los Arcos is very centrally located, just a short walk from the Aqueduct and the main monuments. Guests appreciate the friendly staff, clean and spacious rooms and the car park (€15). Good value for money for tourists and families. On the downside, the building feels somewhat dated: poor sound insulation and external noise, inconsistent mattresses and a sparsely equipped gym. There are also occasional reports of late-night catering being closed and inconvenient breakfast times. In summary: ideal for those who want to explore the city on foot; less so if you seek absolute quiet or luxury.
          Hotel Cándido
          Segovia, Spain
          0.65 mi from the centre
          9
          1684 Reviews
          Hotel Cándido, a charming accommodation on the outskirts of Segovia. Guests appreciate the spacious, very comfortable rooms, cleanliness, varied breakfast, easy car park and an appealing spa/pool. Some mention high prices in the restaurant and extra charges for the pool. Bear in mind it’s best to go by car: it’s somewhat distant from the historic centre. A few guests mention a less attentive reception or slightly dated furniture. Overall, a good option for families and those seeking comfort and car park.
          Eurostars Plaza Acueducto
          Segovia, Spain
          0.54 mi from the centre
          8.8
          3048 Reviews
          The Eurostars Plaza Acueducto stands out for its location near the aqueduct and the friendliness of the staff, with comfortable rooms and good service. Some mention high prices and a lack of maintenance in main areas. Overall, it is ideal for those seeking comfort and an excellent location in Ávila. Perfect for enjoying the city!
          Corregidor
          Segovia, Spain
          0.69 mi from the centre
          8.4
          2459 Reviews
          Thanks to its privileged location in Segovia and convenient public transport connections, this affordable hotel is a perfect choice for all types of travellers, be it a business or leisure visit. This residence is 5 minutes walk from the old town and the famous Aqueduct, while the bus station is right in front of the property, offering easy access to the city. Visitors staying at the hotel will feel at home, as the comfortable rooms, all of them exterior and equipped with air conditioning, television and Wi-Fi access. The rich buffet breakfast is available every morning and the hotel restaurant offers a wide selection of typical regional dishes as well as a daily menu. Business travellers will appreciate the conference facilities and after a long meeting enjoy a relaxing moment in the hotel cafeteria, where you can enjoy a refreshing drink or a delicious coffee. Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.
          Hostal Don Jaime
          Segovia, Spain
          0.49 mi from the centre
          7.8
          3560 Reviews
          Hotel Spa La Casa Mudéjar
          Segovia, Spain
          0.93 mi from the centre
          9
          1669 Reviews
          This recently renovated property occupies an impressive 15th-century Mudejar mansion and boasts a combination of modern facilities with beautiful historic interiors. The building has an impressive collection of Roman objects and unique works of art, such as its 15th-century Mudejar coffered ceiling, offers the best views of the Sierra de Guadarrama and its cistern is the largest in the city and one of the most important monuments of Segovia. There are two magnificent restaurants in the hotel. The Sephardic Fogón, which will surprise the most sophisticated palates with its innovative interpretation of traditional Castilian cuisine, also specializes in the enigmatic Sephardic cuisine. The Taberna de El Fogón, smaller, offers a more relaxed atmosphere and serves typical tapas, toasts and delicious snacks. Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.
          Hospedaje Bar El Gato del Acueducto
          Segovia, Spain
          0.36 mi from the centre
          6.2
          849 Reviews
          A typical tapas bar, free Wi-Fi and soundproofed bedrooms with satellite TV can be found at this charming guest house. It is located next to Segovia's Roman Aqueduct, in Plaza del Salvador Square. Each air-conditioned room at OYO Hospedaje El Gato includes a fridge and a private bathroom. Some bedrooms have a small balcony. You can request a hairdryer or an iron free of charge. Segovia Cathedral is around a 15-minute walk from Hospedaje El Gato, and the Alcazar de Segovia 1.8 km away. Staff at the guest house are happy to provide information about the city, a UNESCO World Heritage Site. Homemade tapas and other Spanish dishes are served in Bar El Gato. You can also find various cafes and restaurants in the surrounding streets. The accommodation ski offers private car park on site for an additional charge, and there is free car park available in the surroundings as well. We speak your language! Some of the detailed services may be paid. You can check their rates directly at the establishment. The accommodation can change the way it offers its restaurant service according to needs. This information is subject to change by the accommodation.
          Hostal Segovia
          Segovia, Spain
          0.57 mi from the centre
          8.1
          1609 Reviews
          The Factory Residence Hall
          Segovia, Spain
          0.66 mi from the centre
          8.5
          1776 Reviews
          The Factory Residence Hall, a two-star hostel opened in 2013 and located in the Barrio de San Lorenzo, is a seven-minute walk from one of the most emblematic monuments of Segovia, the Aqueduct. It has a total of 120 rooms, distributed in single, double, triple and even family rooms for three or four people. All of them have complete equipment, individual bathroom and free Wi-Fi connection. The Factory Residence Hall also has a series of common spaces that our guests can enjoy: TV room, study room, games room, dining room and garden. As complementary services (with additional cost) we offer buffet breakfast, extra beds, late check out and parking. Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to change by the accommodation.
          Áurea Convento Capuchinos by Eurostars Hotel Company
          Segovia, Spain
          0.98 mi from the centre
          9.3
          2489 Reviews
          At the Áurea Convento Capuchinos, guests appreciate its central and quiet location, clean rooms and quality breakfast. Some mention the maze of corridors and lack of charm in some areas. Despite this, the hotel stands out for its historic beauty and comfort. Points for improvement include poor lighting in rooms and lack of variety of drinks in the cafeteria. In short, ideal for those seeking history and comfort, with attentive service and an unbeatable location, a charming destination in Segovia!
          Hostales Sol-Cristina y Sol-Cristina Dos
          Segovia, Spain
          0.61 mi from the centre
          5.9
          646 Reviews
          Dorma Casa de Los Linajes
          Segovia, Spain
          1.09 mi from the centre
          8.3
          4967 Reviews
          Hotel Los Linajes stands out for its central location and comfort, with spacious and cozy rooms. Guests praise the cleanliness, attentive staff, and incredible views. Some mention the lack of a bar-café and noise issues in certain rooms. Despite this, most agree that it's a great choice for its charm and excellent service. Ideal for those looking for a well-located accommodation with a special touch.
          Hotel Real Segovia by Recordis Hotels
          Segovia, Spain
          0.78 mi from the centre
          9
          503 Reviews
          Hotel Real Segovia, a charming place with a privileged location. Guests praise the cleanliness, friendly staff, and comfortable rooms. Some mention a lack of information about services and small rooms. Despite specific criticisms, most praise the experience and recommend the hotel for a pleasant stay. Ideal for those who value history and comfort in the heart of the city. There are suggestions for improvements in communication and room size, but the overall impression is positive. A destination to enjoy Segovia in comfort and with good service.
          Hostal Fornos
          Segovia, Spain
          0.86 mi from the centre
          8.9
          2671 Reviews
          San Miguel
          Segovia, Spain
          0.9 mi from the centre
          7.5
          686 Reviews
          The San Miguel hotel is located in the heart of Segovia, just 20 meters from the Plaza Mayor and in front of the emblematic church of San Miguel. It enjoys an excellent location for exploring this monumental ancient city. The hotel building has a rich historical past. It was built in 1860. It was later converted into a hotel in 2002, and now has a bar and restaurant where personalized menus of traditional and local cuisine are served. Some of the detailed services may be paid. You can check their rates directly at the establishment. The accommodation can change the way it offers its catering service according to needs. This information is subject to change by the accommodation.
          Don Felipe
          Segovia, Spain
          1.19 mi from the centre
          8.7
          4817 Reviews
          Don Felipe is a charming hotel in Segovia's old town. Guests appreciate its central location and clean, welcoming facilities. They praise the comfort of the rooms, the friendly and attentive staff, and the convenient car park. Some reviews mention areas for improvement, such as the car park price, the lack of climate control in the rooms, and service details. In short, it's ideal for those looking for a peaceful and well-located stay in Segovia, with some small details to consider.
          Hostal La Pinilla
          Segovia, Spain
          37.76 mi from the centre
          6.9
          88 Reviews
          Located at the foot of the La Pinilla slopes, great for snow lovers! The Hostal La Pinilla ** complex has a reception (check hours according to season) and impressive views. It has 21 bedbedrooms equipped with television, telephone, individual ski lockers and full bathroom with shower or bathtub. Its location is ideal for lovers of skiing and snow, as it is directly on the slopes :-)   Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival.
          Hotel Infanta Isabel by Recordis Hotels
          Segovia, Spain
          0.93 mi from the centre
          8.5
          4303 Reviews
          The Hotel Infanta Isabel stands out for its central location and excellent staff service. Guests praise the comfort of the rooms, impeccable cleanliness, and quality breakfast. Some reviews mention issues with nighttime noise and maintenance issues, such as poor heating and odors in some rooms. Overall, it's an excellent choice for those looking to be close to Segovia's main attractions. Ideal for travellers who value the location and friendly staff.
          Vizcainos Home Away
          Segovia, Spain
          0.57 mi from the centre
          9
          1082 Reviews
          "Vizcainos Home Away is a hotel that stands out for its unbeatable location next to the aqueduct, the friendliness of the staff, and impeccable cleanliness. Guests positively value the full breakfast and attention to pets. Some mention the comfort of the rooms, although others criticize the soundproofing and the narrowness of certain areas. Overall, it is an excellent choice for those looking for cozy and well-located accommodation in Segovia, ideal for couples and families. A place where you will feel at home!"
          Hotel El Rancho
          Segovia, Spain
          5.74 mi from the centre
          9
          2018 Reviews
          Hotel El Rancho offers spacious and comfortable rooms, outstanding buffet breakfast, and friendly staff. Some suggest improving soundproofing and the spa. Ideal for rural holidays and unwinding. With free car park and pet-friendly. Located in Torrecaballeros, it is perfect if you have a car. Some point out issues with the pillows and ventilation. In short, an excellent choice to rest and enjoy tranquility, with small details to improve. Ideal for travellers seeking comfort and a charming environment.
          Hotel Apartamentos Aralso
          Segovia, Spain
          0.78 mi from the centre
          9.4
          1804 Reviews
          Hotel Apartments Aralso is highly recommended for its comfort, cleanliness, and perfect location. The hosts are friendly and attentive, providing a pleasant stay. Some guests highlight the useful information provided and the proximity to attractions. Areas for improvement include the Wi-Fi connection and the need for maintenance in some areas. In short, this is ideal for those looking for cozy, well-located accommodation in Segovia, with friendly and helpful staff.
          Judería Apartamento
          Segovia, Spain
          0.94 mi from the centre
          9.2
          31 Reviews
          Offering city views, Judería Apartamento is an accommodation set in Segovia, 700 metres from Loba Capitolina Monument and 800 metres from Alcazar de Segovia. This property is situated a short distance from attractions such as Segovia City Hall, Juan Bravo Theatre, and Casa Museo Antonio Machado. The property is non-smoking and is located 200 metres from Plaza Mayor. With free WiFi, this apartment provides a TV, a washing machine and a fully equipped kitchen with a dishwasher and oven. Towels and bed linen are provided in the apartment. For added privacy, the accommodation features a private entrance. Popular points of interest near the apartment include Segovia City Walls, Catedral de Segovia and Plaza de las Sirenas. Adolfo Suarez Madrid-Barajas Airport is 106 km away.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties.
          Prices for hotels in Segovia Prices are calculated by Amimir based on data from our providers and are updated according to availability. Add your travel dates to see a more accurate price.
          High season
          August
          August is the most expensive month in Segovia with an average price of $160
          Low season
          January
          January is the cheapest month in Segovia with an average price of $77
          Average weekday price
          $121
          The average price in Segovia if you travel on weekdays is $121
          Weekend average price
          $145
          The average price in Segovia if you travel on a weekend is $145

          Information on hotel prices in Segovia

          How much does a hotel cost according to its range on Segovia?

          The average price for a double room in Segovia is $127 per night.

          What is the cheapest day to book in the most popular destinations?

          The best rates are found on Monday, with an average price of $105 per night. The Saturday tend to have the highest prices, with an average of $213.

          When is it cheaper to stay in a hotel in Segovia?

          Hotels in Segovia go for less at January, with an average price of $67. In comparison, August is the most expensive month, per $139.

          How much does a weekend accommodation cost on Segovia?

          The cheapest room for a weekend stay in Segovia in the last 3 days cost $91 per night, and 5-star accommodations started from $241 per night.
          Best tips for finding the perfect hotel deal in Segovia Discover seasonal trends, the best times to book and other useful insights to plan your stay in Segovia with complete peace of mind.
          Travel in low season to save money If you are planning to visit Segovia, consider travelling in low season (January, November, July). This is when prices are usually lower. For example, the cheapest price recorded in January was $77 per night.
          Avoid the most expensive days of the week According to our data, saturday is usually the most expensive day to stay in Segovia, while monday tends to offer better prices.
          Save by choosing the right range The average price per night in Segovia is $127, but if you are looking for savings, consider hotels in Segovia, where prices are around $57.

          Reviews about Segovia

          9
          Excellent
          Based on 8 verified reviews
          Real reviews
          These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.
          Real reviews
          These are real customer experiences from travellers who have stayed with brands from our ViajesParaTi Travel Group, authentic reviews that reflect genuine trips and real satisfaction.

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          Segovia

          Located in the heart of Spain, Segovia is a city that exudes charm and history at every turn. Nestled in the autonomous community of Castile and León, this city is home to approximately 52,000 inhabitants. Its strategic location, just 90 kilometers from Madrid, makes it a popular destination for both domestic and international tourists. The closest airports to Segovia are Aeropuerto Adolfo Suárez Madrid-Barajas, Aeropuerto de Valladolid (VLL), and Aeropuerto de Salamanca (SLM), providing easy access to travelers from all over the world.

           

           

          What to do in Segovia

          Segovia is a city that is rich in history and culture, offering a plethora of attractions and activities for visitors. The city's most iconic landmark is the Acueducto de Segovia, a Roman aqueduct that stands as a testament to the city's ancient past. This impressive structure, which has been remarkably preserved, is a must-see for any visitor to Segovia.

          Another must-visit attraction is the Alcázar de Segovia, a stunning castle that looks like it's been plucked straight out of a fairy tale. This castle, which served as a royal palace, a state prison, a Royal Artillery College, and a military academy, offers breathtaking views of the city and the surrounding countryside.

          For those interested in religious architecture, the Catedral de Segovia is a must-visit. Known as the "Lady of Cathedrals," this Gothic-style cathedral is one of the last built in Spain and is considered a masterpiece of Basque-Castilian Gothic architecture.

          For a change of pace, visitors can head to the Palacio Real de La Granja de San Ildefonso, a beautiful royal palace surrounded by stunning gardens. The palace, which was a summer residence for the Spanish monarchs, is now a museum that showcases the opulence of the Spanish royalty.

          Shopping enthusiasts will enjoy a visit to the Centro Comercial Luz de Castilla, where they can find a wide range of shops, restaurants, and entertainment options. And for those who want to enjoy the city's natural beauty, the Mirador de la Pradera de San Marcos offers stunning views of the Alcázar and the city.

           

          When to visit Segovia

          Segovia is a city that can be enjoyed all year round, but there are two seasons that stand out. Spring (April to June) is a wonderful time to visit as the city comes alive with vibrant colors and the weather is typically mild and pleasant. This is also the time when the city hosts several festivals and events, adding to the city's lively atmosphere.

          Autumn (September to November) is another great time to visit Segovia. The city is bathed in a golden hue as the leaves change color, creating a picturesque setting. The weather during this time is also quite pleasant, making it ideal for exploring the city and its surroundings.

           

           

          What to eat in Segovia

          Segovia's culinary scene is a delight for food lovers. The city is famous for its traditional Castilian cuisine, with dishes like cochinillo asado (roast suckling pig) and judiones de La Granja (large white beans cooked with chorizo and black pudding) being local favorites. For dessert, don't miss out on trying ponche segoviano, a delicious sponge cake filled with cream and covered with marzipan.

           

          Best Hotels in Segovia

          When it comes to accommodation, Segovia offers a range of options to suit different budgets and preferences. The Parador De Segovia is a popular choice for those looking for luxury accommodation. This hotel, located in a stunning setting with panoramic views of the city, offers top-notch facilities and services.

          For those who prefer to stay in the heart of the city, the Eurostars Plaza Acueducto is an excellent choice. This hotel is located just steps away from the iconic Aqueduct and offers comfortable accommodation with modern amenities.

          The Eurostars Convento Capuchinos is another great option for those looking for a unique stay. This hotel, housed in a former convent, combines historical charm with modern comfort, offering a unique stay experience.

          Booking your hotel with amimir.com ensures you get the best deals and a seamless booking experience. With a wide range of hotels to choose from, you're sure to find the perfect accommodation for your stay in Segovia.

          Whether you're a history buff, a food lover, or simply looking for a charming city to explore, Segovia has something to offer everyone. So why wait? Book your hotel with amimir.com and start planning your unforgettable holiday in Segovia today!

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          Amimir.com
          30/07/2026
          Ease of booking
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          29/07/2026
          Very informative and helpful.
          Very informative and helpful.
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          28/07/2026
          Lower cost compare to other booking…
          Lower cost compare to other booking agencies, easy way of booking process.
          Neophytos
          28/07/2026
          Reliable service
          In my opinion, they provide a reliable service that offers good value and a wide range of booking options. My only issue is that in recent months, they haven't allowed me to pay the €10 booking deposit; instead, I have to pay the full amount upfront. For this reason, I book with them less frequently.
          Borbas Peter Daniel
          27/07/2026
          Steer clear, cut out the middle man and book direct or with a company that actually cares!
          Daughter booked 4star all inclusive hotel for a week and arrived to what can only be described as a hovel serving inedible scraps. Pile of what looked to be horse manure mixed with rubbish at the main entrance, mouldy rooms with bug infestations, no air con, broken fridges in most rooms, facilities such as waterslides and lazy river empty, filthy and inaccessible. Other facilities listed nonexistent! Contacted Amimir on 2nd July and as requested sent over all video and photographic evidence along with out of pocket expenses due to the poor quality all inclusive known to man, good (very little mind) not fit for the stray cats let alone humans. By their own published T&C’s all complaints are dealt with within 14 days apparently, however here we are without even acknowledgment of most recent email. On the phone customer service is appalling, not our problem we are waiting on supplier. Contract was made with Amimir , who should be doing everything they can to resolve the issue including demanding a response from their supplier! I would advise anyone thinking of booking to check all available reviews of hotel (although this one only started getting bad reviews after booked) apparently new owners and many there had been going years but have vowed never to return. My daughter will now be taking her evidence to the bank to get her money back for failure to provide what was advertised and putting people’s health at risk! I would also suggest a total overhaul of customer service to bring it in line with published terms and conditions The below isn’t the full story, on the first day of holiday a rep knocked them up out of bed with their names on his list of holiday makers. All issues were reported to the rep and the hotel. The rep told them he would bring a complaints form to be completed which didn’t materialise. Assuming he had reported everything we rang on return for an update to be told you don’t have a n resort reps. So not only failure to meet your own terms and conditions but a GDPR breach sharing details with third parties without permission!!
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          27/07/2026
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          27/07/2026
          Very smooth
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          22/07/2026
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          I am very pleased with the service I received on the Amimir website. The prices are excellent and competitive, the ordering process was simple and convenient, and the service was professional, fast and courteous. Definitely recommend to anyone looking for quality, reliability and fair prices. Thank you very much
          Shadi
          22/07/2026
          Prices incorrect and not compliant with GDPR
          I wanted to book a hotel and went through the various steps. When I got to the payment page this then indicated that it did not include taxes, which mean that their price was cheaper than other providers in the first instance, but the added taxes then made them more expensive. This is illegal under EU law. Furthermore, I then received a phone call from them telling me I hadn't booked. I did not consent to being contacted by phone, which again means they are not compliant with EU law.
          GA
          21/07/2026
          Great website
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          16/07/2026
          Everything goes smoothly
          The booking process is straightforward, the prices are very good and a great customer support.
          Valentin
          16/07/2026
          Great web site and let me pay in…
          Great web site and let me pay in instalments with really helps when you have a family
          Jamie pearson
          13/07/2026
          Amimir is the best
          Amimir has the best price for the great hotels.Customer care is exelante,fast and very comited.I have 2 more reservation with Amimir in a future.
          Ana Miljkovic
          21/07/2026
          Amimir.com Messed up my Cancellation request
          Response to the July 18 review response from Amimir.com My Booking #7644858 came with free cancellation before July 9th, with no charges, and a cancellation/modification charge of $246 Euros if done before July 13th. A full charge to cancel/modify from July 14th and on. On July 13th I contacted Amimir.com directly, by phone, and requested a partial cancellation of one of the two rooms in my booking, due to a medical condition that prevented me from travelling. The partial cancellation was subject to a $246 euro fee as per their cancellation policy. At that time the representative requested me to provide a medical document to only be used to see if their supplier would waive the cancellation fee of $246 Euro, that was applicable at the time. I provided to them what I had and told them that this would take some time to get a medical document from my doctor but to proceed with my partial cancellation of one room on my booking. Instead of proceeding with my partial cancellation request on July 13th, subject to the cancellation fee of $246 Euro, they waited until I was able to secure a medical document from my doctor and proceeded with the cancellation request on July 16th. As of that date the partial cancellation request was subject to the full charge of the room with no refund provided. Their supplier refused to take into consideration the medical document provided. Given that fact that they choose to wait to proceed with cancelling my room, I am now being denied the refund $736 Euros that I am due (Room charge $982 Euro, less the $246Euro) cancellation charge on July 13. They refuse to take responsibility for their mistake of not partially cancelling/modify my booking, as per my instructions and according to their cancellation policy on July 13th and instead waiting until July 16th once they received the medical document. Again this medical document was only requested to see if they could waive the cancellation fee and was not required to cancel the actual room booking. As a result of their mistake, incompetence, negligence, I am now being denied the refund of $736 Euros that is rightfully due to me and they are refusing to make this mistake of theirs, right for their customer.
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          13/07/2026
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          Amazing company already love booking my trips through them. And best prices too ??
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          3 days ago
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          3 days ago
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          Fikret
          4 days ago
          We were very satisfied with Amimir.com/en. Their communication was fast and professional. Whenever I sent them an email, they replied very quickly. They clearly cared about customer satisfaction and tried to find a solution when a serious problem occurred. We originally booked two nights at Hotel Castelletto in Cavtat through Amimir.com/en. The price was very good, and we were looking forward to staying there. Around two weeks before our holiday, a Castelletto employee named Kristina, who I believe may have been the hotel manager, contacted me on WhatsApp. She claimed that she had already tried to contact me by email, but I had never received any email from the hotel. She then told me that there was a problem with their booking system and that we could not stay at the hotel on July 21. She asked me to cancel the booking. I refused because this was not our fault. She suggested some other hotels she had found online, but they were not of the same standard as Castelletto. I said that I would only agree to cancel if the hotel offered compensation. She refused and told me that the booking could remain as it was. Then, only one day before our arrival on July 20, I received an email from Amimir.com saying that we could not stay at Castelletto because a previous guest had damaged items in the bathroom. This explanation was completely different from what Kristina had told me earlier about a booking-system problem. In my opinion, these changing explanations were dishonest and highly unprofessional. I strongly condemn Hotel Castelletto and Kristina for the way they handled this situation. Their actions caused us unnecessary stress and disrupted our holiday at the last minute. I also suspect that the hotel may have wanted to cancel our low-priced booking so that the room could be sold at a higher price, although I cannot prove this. Amimir.com/en, however, handled the situation very well. They responded quickly, listened to our concerns, and found Villa Avantgarde for us at the last minute. Unfortunately, Villa Avantgarde was not really of the same standard as Castelletto appeared to be in the voucher. However, I do not blame Amimir.com for this. The problem was caused by Castelletto’s last-minute cancellation and their inconsistent explanations. Overall, I was very satisfied with Amimir.com and their customer service. I would use their service again. I only wish I had been given the opportunity to leave a public review directly for Hotel Castelletto.
          C
          Christos
          4 days ago
          I just google the hotel to check prices on different websites and Amimir had the best of them all. So i just booked it in a matter of minutes. Easy with no problems at all. Would recommend!
          A
          Alexandra
          4 days ago
          Great prices, easy booking.
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          Neophytos
          4 days ago
          Happy, lower cost compare to other booking agencies.
          E
          Elvira
          5 days ago
          Very good price
          K
          Kristján
          5 days ago
          Everything spot on and would highly recommend.
          C
          Caroline
          5 days ago
          Very good
          A
          Ahmet
          5 days ago
          I found this hotel a lot cheaper than other sites. Second time i book with amimir.com and very satisfied with everything.
          A
          Angela
          6 days ago
          Easy to book and manage. Would use you again.
          M
          Moni
          7 days ago
          Easy, clear and fast
          A
          Anonymous
          7 days ago
          Due to being met with short calls and inattentive service we had no choice but to call customer service. Our agent was kind and helpful, and managed to get through to our host, which made our experience with this sight really pleasant.
          M
          Martha
          7 days ago
          Very good company
          N
          Nichola
          10 days ago
          First time I have used this company and they were excellent, kept informed regularly.
          R
          Rebecca
          11 days ago
          Brilliant company
          K
          Katia
          11 days ago
          The booking was quick and easy. No concerns.
          p
          paris071317
          11 days ago
          It was easy to book which I liked and the price was reasonable
          L
          Lucie
          12 days ago
          All was good