7
Eloi
Booked on Esquiades.com
March 2024
Breakfast and dinner better than expected. Location of the hotel.
Desayunos y cenas mejor de lo esperado. Ubicación del hotel.
They didn't let us do late checkout even though the hotel was half empty. The shape of the hotel is absurd and the rooms that face the interior see each other with zero privacy unless you draw the curtains (which there are only opaque curtains).
No nos han dejado hacer checkout late aunque el hotel estaba medio vacío. La forma del hotel es absurda y las habitaciones que dan al interior se ven entre ellas con cero intimidad a no ser que eches las cortinas (que solo hay cortinas opacas).
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4.7
Monica
Travelled with couple
Booked on Esquiades.com
March 2024
Position and personnel
Posición y personal
Services and food
Servicios y comida
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9.6
Adrian
Travelled with family
Booked on Esquiades.com
February 2024
I liked the hotel in general, price, location and spectacular food.
Me ha gustado el hotel en general, precio, ubicación y la comida espectacular.
Taking into account that the last day we went skiing, we would have liked to have had showers, or common changing rooms so we could leave clean.
Teniendo en cuenta que el ultimo dia fuimos a la skiar, nos habria gustado tener unas duchas, ya sean vestuarios comunes para poder irnos limpios.
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7.6
Xavier Ribes
Travelled with family
Booked on Esquiades.com
January 2024
The location of the hotel next to the slopes.
La ubicación del hotel al lado de las pistas.
Little variety of food at the buffet, they do not have entertainment service. The room had a mini television. They do not offer meals at midday. They only offer Half Board.
Poca variedad de comida en el buffet, no tienen servicio de animación. La habitación tenia una mini televisión. No obrecen comidas al mediodia. Solo ofrecen media pensión.
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5
Daniel Lazaro
Travelled with family
Booked on Esquiades.com
January 2024
Proximity to the slopes, it is the best thing it has.
Cercanía a las pistas, es lo mejor que tiene.
The cleanliness leaves something to be desired, especially in the restaurant, dirty plates, glasses and cutlery dirty with food remains and not a little... a spoon for example with large remains of puree, you notify the reception (very kind and attentive in our case Mrs Rosa ) but management in this case seems to be overlooking the topic. Because throughout the weekend the same thing happens for dinner and breakfast. The food, well, leaves a little to be desired. We went as a family, my children are small and they devour the rice with tomato, but there was no way to get the one from the hotel. I tried it and the tomato was watery, the fish was hard as a stone, and the yogurts were unrefrigerated on the buffet. And the microwaves... quite an explosion inside, they haven't seen a cloth in a while. We are not gourmets, but hygiene is essential, the excuse that the hotel is a battle for schoolchildren during the week does not work, because I know that my children are going to eat from dirty plates... I don't know what to tell you! The rooms were renovated, but dirty with dust and in our case we moved the beds so that the kids wouldn't fall out and we found dirt and a dirty sock from who knows who.. And the 3 stars? For the hotel services? All closed, sauna, TV lounge, disco, lounges... the only thing was the lounge bar, all crowded together, I ended up playing with my little son in reception. I could go on, but I think that's enough. A shame because it could be much better. A 0 for the restoration and the hotel manager.
La limpieza deja que desear sobretodo en el restaurante, platos sucios, vasos y cubiertos sucios con restos de comida y no un poco… una cuchara por ejemplo con restos grandes de pure, avisas a recepción (muy amable y atenta en nuestro caso la Sra Rosa) pero gerencia en este caso, parece que pasa del tema. Porque durante todo el fin de semana se sucede lo mismo para cenar y desayunar. La comida, pues bueno, deja un poco que desear. Fuimos en familia, mis hijos son pequeños y el arroz con tomate lo devoran, pero el del hotel no hubo manera, lo probé y es que el tomate estaba como aguado, el pescado duro como una piedra, los yogures sin refrigerar en el bufet. Y los microondas… todo una explosión en su interior, no han visto una bayeta en tiempo. No somos sibaritas, pero la higiene es primordial, no sirve la excusa que el hotel es de batalla para escolares durante la semana, porque si se que mis hijos van a comer en platos sucios… no se que deciros! Las habitaciones renovadas, pero sucias de polvo y en nuestro caso movimos las camas para que no se cayeran los crios y nos apareció suciedad y un calcetin sucio de vete tu a saber quien. Y las 3 estrellas? Por los servicios del hotel? Todos cerrados, sauna, salon tv, discoteca, salones… lo unico el salon bar, todos apiñados, acabe jugando con mi hijo pequeño en recepción. Podría seguir, pero creo que es suficiente. Una pena porque podría ser mucho mejor. Un 0 para la restauración y el gerente del hotel.
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4.8
Biggie
Travelled with family
Booked on Esquiades.com
January 2024
Location close to slopes, large and renovated rooms
Ubicación cercana a pistas, habitaciones grandes y reformadas
Both the sheets and the towels, the floor, in general the entire room was dirty, as if the bed linen/towels had not been cleaned or changed after the previous guests. In the breakfast/dinner service the plates, glasses and cutlery were also dirty (not just one, we checked several and they were all dirty), the water that came out of the machines looked like it had an effervescent tablet because it came out white, the chocolate/coffee was 95% water and juices the same. In general the quality of the food service is terrible, it shows that there is not much competition nearby. I wouldn't recommend eating at that restaurant even to my worst enemy.
Tanto las sábanas como las toallas, el suelo, en general toda la habitación estaba sucia, como si no se hubiese limpiado ni cambiado la ropa de cama/toallas después de los anteriores huéspedes. En el servicio de desayuno/cena los platos, vasos y cubiertos estaban sucios también (no solo uno, comprobamos varios y todos sucios), el agua que salía de las máquinas parecía que tenia una pastilla efervescente porque salía blanca, el chocolate/café era 95% agua y los zumos igual. En general la calidad del servicio de comidas es pésima, se nota que no hay mucha competencia cerca. Comer en ese restaurante no se lo recomendaría ni a mi peor enemigo.
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10
Sergio
Booked on Esquiades.com
January 2024
The staff's attention has been excellent.
La atención del personal ha sido excelente.
The wifi was not working properly, very unstable.
El wifi no funcionaba correctamente, muy inestable.
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8
David
Travelled with friends
Booked on Esquiades.com
January 2024
The rooms are great, they seem to have been recently renovated. We had low expectations and the truth is that we were very happy to be at the foot of the track.
Las habitaciones estan genial, parece que fueron reformadas hace poco. Teniamos las expectativas bajas y la verdad que muy contentos para estar a pie de pista.
Breakfast could be more varied and of better quality.
El desayuno podria ser mas variado y de mejor calidad.
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6
Gheorghe
Travelled with family
Booked on Esquiades.com
January 2024
The renovation of the hotel, the heating
La reforma del hotel, la calefaccion
cleanliness, food--- very little variety, very poor quality
limpieza, la comida--- muy poca variedad, de muy mala calidad
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5.2
Monica
Travelled with family
Booked on Esquiades.com
March 2023
Proximity to slopes
La proximitat a pistes
The dining service, very very fair. Very little variety and rather poor quality. To spend two days is good because of the proximity to the slopes. But I don't recommend it for more than two days. The workers in the dining room and bar are very lethargic and not too friendly. Lack of cleanliness in general. It's not how old the hotel is, it's because of the neglect of everything you breathe
El servei de menjador , molt molt just. Molt poca varietat i de bastanta mala qualitat. Per pasar dos dies esta be per la proximitat a pistes. Pero mes de dos dies no ho recomano
Els treballadors del menjador i bar molt deixats i no massa amables.
Faltaria neteja en general. No es per antic que es l'hotel es per la deixadesa de tot que es respira
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